TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,938 customer reviews

Thanks for your help. We had no issues during check in & got the guaranteed interconnecting rooms as requested.

Natalie Cornale

30th Sep 2024

Couldnt fault the travel online service. Helped us secure our resort booking when the hotel was reporting no availabilty so thank you Travel Online.

David Jansen

30th Sep 2024

Maddison A was great. Very knowledgeable and followed up on everything. Would definitely use her again.

Raelene Mcilwain

30th Sep 2024

Awesome and will book again

Marshall Wilkinson

30th Sep 2024

Nice and easy to deal with
we told them what we had booked our self's and what else we wanted and they put a nice stress free holiday together for us

Brendon Williams

29th Sep 2024

Fantastic package with absolutely no problems at all. Our transfers were seamless and the hotel reservations and booking inclusions were arranged exactly as advertised.

I will definitely use Travel Online's services again. Very happy.

PetaL

28th Sep 2024

This was our first booking with Travel online and we cannot fault a thing. Everything, including the airport transfers was easy and as promised, we didn't have to organise a thing. The package that we selected (Mulia in Bali for 5 days) was amazing value for money especially with the dining, spa and other discounts that were included. When I had any questions during my stay the team responded quickly and helpfully.

Emma Tickner

28th Sep 2024

Emma was really helpful, thank you

Mandy Purcell

28th Sep 2024

Excellent service from Natasha. Totally helped coordinate a holiday package for 4 separate families.

Jitka Kunovsky

28th Sep 2024

Thanks to Travel Online for their exceptional service.
Everything from the great deal to hotel transfers, flights and accomodation were taken care of.
Not one glitch!
We appreciated how easy Rebecca made overseas travel. I will certainly use the service again and highly recommend it if you want hassle free travel. Thank you to Rebecca for such great service.

Sherry Fitzgerald

28th Sep 2024

Great service!

Jordan Wissell

27th Sep 2024

Really easy to communicate with. Good to know there is someone you can speak too!

Rebecca Oldroyd

27th Sep 2024

Easy initial booking process. Then 2 weeks before we were due to leave, our flights were cancelled and had to be completely rescheduled. The staff were amazing to get a great price so that our holiday was back on track.

Justine Werner

27th Sep 2024

Very professional and efficient.

Melinda Gray

26th Sep 2024

The staff were very helpful and knowledgeable. I would recommend to my friends and family

Leanne Maree Bacon

26th Sep 2024

Excellent service, quick and helpful.

Gavin Jacks

26th Sep 2024

Great experience booking through this website. Lisa was incredibly helpful with the process. I will definitely use this service again

Andrew Gwynne

26th Sep 2024

Very helpful,
well organised, and made
preparation for our holiday very very easy.

Jodie Beverley

26th Sep 2024

Timely and accurate communication, good customer service.

Warren Gracey

26th Sep 2024

Very straight forward process when booking our Phuket Holiday.
Thanks for your assistance Kristy Nixon.

Catherine June Dennis

26th Sep 2024