TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,752 customer reviews

You give good package deals and emails were answered promptly.

Julie Mclatchey

26th Apr 2026

Awsome holiday, exactly as quoted, incredible time away.

Stephen Douglas

26th Apr 2026

Excellent service. We have used this service multiple times and offers are always great. We also booked some tours with Cathy when in Phuket and she was amazing. Meeting with us on site. Value for money with a family is excellent. Thanks for making it so easy and stress free

Krystal Maunders

25th Apr 2026

Very helpful staff

Judith Matthews

25th Apr 2026

Travel online is a great choice for your travel needs all the hard work is done for you, all you have to do is enjoy yourself while traveling.
This was our second trip with the company and didn't disappoint. Thank you travel online for our holiday and hopefully many more to come.

Andrea Lewis

25th Apr 2026

Kristy you were very helpful and we're grateful you assisted with our holiday booking. We take with us great memories of our 5 nights at Radisson Blu Fiji, vinaka vakalevu.

Helen Kamali

25th Apr 2026

Found travel on line very helpful and accommodating

David Rogerson

25th Apr 2026

Wonderful communication. Followed through very quickly with emails. Everything went amazingly. Thank you again for booking our Samoan trip.

Sandra Jennings

25th Apr 2026

I would highly recommend booking a holiday through travelonline. It was a smooth transition from getting the initial quote all the way through to actually flying out. Lisa to all the hassle out for having to organise a holiday for myself and such value for money. Will definitely be booking all my future holidays through Travelonline in the future

Connie Portelli

25th Apr 2026

Very happy with Kristy's work on handing the organisation with large group.

Anne Trueman

25th Apr 2026

Used travel online before good company and good deals everything went according to the itinerary will be using again very happy

Gary Fitzgerald

25th Apr 2026

Pleasure to deal with. Efficient. Information received timely. Good value deals to choose from. Travels all went as planned.

Nicole Drummond

25th Apr 2026

Yes I would recommend and definitely use again Kimberley answered all of my questions very helpful.

Kimberley Hoare

25th Apr 2026

Our holiday went seamlessly. Natasha answered any questions we had. Transfers were easy. All in all, We would definitely use Travel online again.

Bernadette Despot

24th Apr 2026

Fantastic service, all enquiries were promptly answered and the whole packaged holiday was value for money.

Robert Thwaites

24th Apr 2026

I was a bit unsure about orgaising a trip away online but everything was made so easy for me to do. would highly recommend using TravelOnline.

Elizabeth Louise Skinner

24th Apr 2026

Very professional from booking hotel and transfers.

Kate Long

23rd Apr 2026

Very helpful and friendly. She was able to assist with anything we needed. Great experience.

Amy Louise Houchin

23rd Apr 2026

Incredible service, helped us reschedule the date, provided details and reassurance when cyclone was going through. Really appreciative and will book with Emma again.

Shaniah Langridge

22nd Apr 2026

Great service, staff were very responsive to my questions and helped us when we asked. Very professional and polite. Have used the service twice and will use again.

Kasse Tollan

22nd Apr 2026