TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

Lisa was professional and timely in providing all of the information I needed. Highly guaranteed

Paulene Smallwood

15th Apr 2025

Excellent she's fantastic and I have already recommend you

Isabella FIERRO

15th Apr 2025

Fantastic holiday options and great communication

Jodi Delahunty

15th Apr 2025

Great service and lots of advice if needed

Shelley Smith

15th Apr 2025

Brilliant service, great value every time.

Have booked several trips now and have never had any issue.

The support from quote through to return from holiday is first class!

Thanks again for helping our family make some great memories.

James Mangan

14th Apr 2025

Faultless.

Merryn Anderson

14th Apr 2025

Fabulous customer service and we have recommended TravelOnline to so many people (who have also had wonderful experiences)

Lisa Collins

14th Apr 2025

I was a bit of a pain with a lot of questions and emails and they were always responded to promptly and in a helpful way!

Emily Hilton

13th Apr 2025

Fantastic service, very prompt. Easy to do online and our sales consultant was very timely. All transfers throughout our holiday were seamless. I would definitely recommend travel online for your next holiday!!!

Christie Mara Daschke

13th Apr 2025

Seamless transaction , maybe a little more info for inexperienced travellers closer to departure, like accomodation booking confirmation etc just to ease minds but would recommend Lisa and Travel Online.

Rebecca Waghorne

13th Apr 2025

Everything's organised not stress holiday fantastic!

Melissa Armstrong

12th Apr 2025

very good, thank you

Michael Marsh

12th Apr 2025

Travel online kept us well informed and we will definitely be a return customer. Thank you very much.

Kathleen Fisher

11th Apr 2025

We had excellent support from the start with get the booking organised for the dates we wanted. We also received prompt feedback and support in relation to our cancelled connecting flight for our return trip.
This is our second time using travel online and with Nicole C, we were so happy with how we were looked after last time we recommended online travel to other members of our family who came along this time. We look forward to booking our next family holiday, hoping for some more great deals.

Michael Jones

11th Apr 2025

Prompt friendly and amazing service provided by Natasha and her team.

Melanie Russ

11th Apr 2025

Very helpful made the booking process easy

Diane Martin

11th Apr 2025

Hi Lisa, we had a great stay. Your service was excellent as well. We got exactly what we wanted and what we paid for. Would definitely recommend Travel Online Services.

Cheryl Anne Armour

10th Apr 2025

Great service. Thank you.

Helen Cable

10th Apr 2025

Excellent communication from our first email enquiry to our telephone call the day before our trip. My questions were answered promptly and nothing was too much trouble. Very efficient and friendly service.

Vanessa Nixon

9th Apr 2025

very helpful to find the best package for our family trip.

Casey Preston

9th Apr 2025