TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,372 customer reviews
Quick to respond, very helpful and lovely to deal with
Ella Noorman
18th Jul 2025
I was actually so surprised at how easy it was to book and how everything was arranged for us by Natasha. We literally had to show up with our bags on the day we flew out and everything else was sorted. I kept waiting for a hiccup because it seemed too easy, but sure enough, we had everything taken care of and had an amazing holiday!!
Naomi Rigney
18th Jul 2025
Valued input
Maggie Davies
17th Jul 2025
The booking process and information flow was seamless and very easy.
Raymond Stocker
17th Jul 2025
Everything was organised so well we could just relax and enjoy our trip.
Kerri Dakin
17th Jul 2025
Easy to deal with, this was by far the easiest overseas holiday I've had to book. We have travelled the world and I can say this booking was easy and I would book again through travel online for our next overseas adventure.
Rachel Fellowes
17th Jul 2025
Great communication, nothing was too much trouble. Have used Travelonline before so I know they are reliable travel agent!
Andrea Dell
17th Jul 2025
Very efficient. Usually book myself but I was pleased with Travelonline.
Jennifer Thompson
16th Jul 2025
We had a great family holiday
Kim Best
16th Jul 2025
Will definitely recommend. Everything was so well organised and we didn't have to worry about a thing.
Bronwyn Clarke
16th Jul 2025
Efficient as usual.
Frances Mcbride
16th Jul 2025
Excellent service from Emma and everything went so smooth on the trip. It made it so easy to travel knowing that everything was taken care of for you. Would highly recommend
Craig Tirant
15th Jul 2025
Great Service offering good accommodation at great prices.
Patrick Okello
15th Jul 2025
Natasha was very helpful. The process and systems are not as good as our travel agent, but it was cheaper and gave us all we needed.
Craig Byham
14th Jul 2025
Seamless service; you got customer for life.
Rishabh Chhabra
14th Jul 2025
Everything was great are pick up from airport & to all our resorts then back to the airport was well organised. Thank you for another awesome holiday.
Kristi Kendal Miller
14th Jul 2025
Our booking was for a family of 11 to Fiji. The whole process was simple, cost effective and executed without a hitch.
Amanda Therese Mckechnie
14th Jul 2025
Thankyou Kristy for organising our holiday to Vanuatu. Our flights, hotel and transfers went according to plan. Flights on time both ways. Transfers waiting when we got off the plane. Couldn't have asked for more. Definitely recommend TravelOnline to friends and family.
Sandra Jennings
14th Jul 2025
So easy to deal with and make amendments to our booking. Thank you so much for everything we will definitely use your services again!
Suzie W
14th Jul 2025
Amazing company to deal with and would definitely be booking another holiday with travel online
Tommaso Monterosso
13th Jul 2025