TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

We love the ease of the website when looking for holidays. The response time to queries is quick and efficient. We have used TravelOnline for four trips over the last year with a fifth booked for later this year as testament to the great service. 

Debra Embury

21st Apr 2024

All bookings were great and vouchers delivered on time. Thanks Marina Marangos

Marina Marangos

21st Apr 2024

Would highly recommend Travel Online and actually already have. 

Gillian Spencer

20th Apr 2024

Fantastic service in every way.  Kristy and her colleagues were super friendly, efficient and professional. Great service and prices with regular communication.  Very happy with everything and will definitely use Travelonline for future travel.  Thank you. 

Carol Lear

20th Apr 2024

Kristy was phenomenal, id made a mistake with dates which would have resulted in losing a day at the accommodation id payed for but not be able to use which she picked up immediately and fixed. She was great to deal with and I would 100% use again.

Jared Sanford

20th Apr 2024

Planning and booking a trip can be overwhelming, but with Travelonline, everything becomes effortless. They have got you covered and take the stress out of travel planning. I highly recommend them! Natasha was always available to help us whenever we needed any assistance with the trip, which went perfectly.

Michael Whelan

19th Apr 2024

Fantastic 
Such ease in booking 

Paul Douglas

19th Apr 2024

Absolutely brilliant service and strongly recommend the services of Lisa and the team at TravelOnline

Murray Acklin

19th Apr 2024

Excellent service. Well organised. Will recommend to everyone.

Christin Elza Shibu

19th Apr 2024

Great service, no problems with any part of the holiday.

Paul O'kane

18th Apr 2024

Natasha organised everything smoothly. All my quieres and questions were answered thoroughly and promptly. This was our 1st time booking a holiday package and we had a great experience.

Kate Egan

18th Apr 2024

I booked this holiday through Click Frenzy in Aug 2023 and was a little wary because I'd never heard of Travel Online. They were perfect. Everything about our holiday went smoothly and as planned by T.O. I contacted T.O. about requiring a car seat for our two year old and this was organised easily. No doubt we will use T.O. again!!

Justin Woodroffe

18th Apr 2024

So accommodating and responsive.
Wonderful service

Suzanne Dykes

18th Apr 2024

very happy with how easy everything was

Megan Rinkin

18th Apr 2024

Kristy was fantastic and prompt with any information we needed.
Would definitely book with travel online again.

Vaughan Chaplin

17th Apr 2024

Brilliant service, amazing value and no issues whatsoever. Thank you Lisa.

Stephen Tippett

17th Apr 2024

We have just returned from our trip and loved it so much that we have rebooked to revisit. Everything went to plan and the communication was great. Thanks.

Debra Obey

17th Apr 2024

Kristy was extremely helpful, and very quick to respond to any queries I had! 

Mitchell Beecher

17th Apr 2024

We had great service from the beginning. We called and had lots of questions and changed the booking several times and there was never an issue. I highly recommend Travel online and would definitely use them again for another holiday 

Max Franklin

16th Apr 2024

From my first phone call enquiry to booking our holiday and everything in-between Travel on-line have been impeccable. No question went unanswered. Responses were prompt and informative. Even on our last day at the Resort our airline cancelled our flight. I went into panic mode, but Travel on-line emailed me back and were so helpful and reassuring! We had a lovely last night at our resort, knowing a new flight was organised and transfer time was rebooked. I don't think I can suggest anything to improve and I will be recommending Travel on-line to my family and friends!!

Susan Brown

16th Apr 2024