TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,671 customer reviews

Always very efficient service and very helpful. Sort everything out and get bang for your buck!

Faye Samantha Hooper

11th Sep 2025

Greatest package that Included transfers and Tour in Phuket as blissful addition! We are so happy to have chosen you among others, as communication, detailed package and best possible service are exemplary. Staying with you guys for ever!

Suzana Zekic

10th Sep 2025

Great service and helpful whenever I emailed about queries- would book through you guys again this was our first time :)

Lucy

10th Sep 2025

We truly appreciate the excellent service provided by Emma B from TravelOnline in organising our wonderful Phuket holiday in September 2025. She managed everything seamlessly - from airline bookings and hotel accommodation to coordinating the package inclusions and follow-ups. The entire process was handled with great professionalism and care, ensuring our trip was smooth and enjoyable. Thank you, Emma, for making our holiday experience so memorable!

Kailash Kumar Budhwani

10th Sep 2025

This is the third time we have booked our holiday through Travel Online and again everything was processed with professionalism & so easy to deal with. We would not use anyone else. Thanks for another great holiday!

Karen Sliman

10th Sep 2025

I highly recommend travel online. I have used them regularly and cannot fault them. Great value. Great service. Comparable cost.

Sequoiah Watkins

10th Sep 2025

Great supportive team who helped us navigate our holiday after it was cancelled due to an Earthquake. Thank you to the team for supporting us.

Leigh Barber

10th Sep 2025

Would book through travel online again

Elizabeth Lovett

10th Sep 2025

Natasha R was amazing, so prompt and helpful. Took care of everything and made the decision making effortless. Can't wait to book our next holiday!!!

Zana Ballantyne

10th Sep 2025

We received excellent service with online travel! They were very attentive to all our needs and our holiday was very successful.
I wouldn't hesitate to recommend them and use them again in the future.

Julie Shadforth

10th Sep 2025

We love using TravelOnline for our holiday bookings. They make choosing and booking a holiday easy. Great customer service (if needed) otherwise a smooth online process to set up your next holiday destination !!

Melanie Quodling

10th Sep 2025

When researching our holiday I was told by a friend to checkout travel online and I am so glad I did. Such an easy process and not one thing went wrong, all the info and the best prices on the net . Thank you so much

Aaron Bandy

10th Sep 2025

All the logistics of the holiday were well organised and our holiday ran very smoothly. Natasha was quick to respond to my queries and if she wasnt available then someone else helped me. The holiday itself was great value for such a beautiful and high quality resort.

Deborah Rollings

9th Sep 2025

Was always quick to provide info and support re prep for this trip. The package itself was excellent

Gabrielle Bell

9th Sep 2025

Hi Natasha R we would give you 10 stars if they were available .Love this team .Booking number 8 very soon .

Gayle Mcphee

9th Sep 2025

Drivers were on time & very friendly

Lani Flude

9th Sep 2025

We had a group booking and it was made easily with fantastic communication. From the initial quotes, booking and then amendments they went above and beyond. I enquired a potential idea about extending the trip last minute and they did all they could to cater to this, from flight amendments to accommodation and was prompt as you can imagine. The whole trip itself was faultless, flights, transfers, accommodation was seem-less. My first holiday in 10 years and you made sure I just had to turn up and have the passport ready and holiday hat on! Thank you!

Jason Mclean

9th Sep 2025

Good service, easy to use

William Smith

9th Sep 2025

Great services, responds quickly.

Chelsea Wyatt

9th Sep 2025

Great to work with on our holiday, thanks very much

Joel Dixon

9th Sep 2025