TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
Great communication and good service
Have used travelonline many times for great deals
Vivian Vincitorio
14th Jan 2026
Excellent service as always! We will be booking our next holiday with you again!
Michelle Ryan
14th Jan 2026
Easy and comprehensive great work.
Wayne Pearsall
14th Jan 2026
Travel Online- Emma B took all the hard work away.
Everything was smooth and well planned - all we had to do was show up and enjoy! Highly recommend
Sandy Felstead
14th Jan 2026
Wonderful Holiday
Rehana Chowdhury
13th Jan 2026
Amazing service. What a great holiday and suggestions offered.
Ninette Nell
13th Jan 2026
Excellent service and great value for money.
Alison Wallis
13th Jan 2026
Helpful and efficent
Dean Atkins
12th Jan 2026
Excellent consultant.
Phillip Ryan
12th Jan 2026
I have had multiple trip and Nicole has been the consultant I have work with, she has always been very helpful and a pleasure to deal with.
Phillip Ryan
12th Jan 2026
No issues at all. Everything as advertised.
Vicky
12th Jan 2026
was very friendly to chat with and helped with all the required details with ease.
Meghashyam Bangalore Mahesh
12th Jan 2026
Great, easy to deal with and very helpful.
Melissa Matthews
11th Jan 2026
More than happy with Travelonline. Simply process. Deal offered was good. Loved the bright floral bag this year
Mandy Johnson
11th Jan 2026
Nicole made everything super easy for us, we had absolutely no problem with any of the vouchers and everything was a seamless experience. Would definitely recommend.
Chelsey Savage-harwood
10th Jan 2026
Great customer service and timely service
Noni Byron
9th Jan 2026
All clear and professional
Ganna Kachura
9th Jan 2026
Everything went great
Gary Hearne
9th Jan 2026
We had a wonderful experience staying here twice within a year—once in December last year and again in the same month this year. On both occasions, we stayed at the same hotel, and each visit was just as memorable as the other. The consistency in service, comfort, and overall experience made our trips truly enjoyable and reinforced our decision to return.
Venkatesh Pachiyappa
8th Jan 2026
Would recommend to friends!
Inge Susanti Kudinar
8th Jan 2026