TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,925 customer reviews

Generally all correspondence was good and timely.

Kevin Cilliers

26th Oct 2025

Prompt communication

Philippa Miller

26th Oct 2025

Thank you for always going out of your way to help with my questions and constant changes. We couldn't be happier with your service and would recommend

Jackie Erb

26th Oct 2025

Fabulous - this was our 3rd booking (previously to Fiji and Bali).
Never had any problems. The photos and reviews reflect the experience that we had.
We definitely use again and recommend.

Antonia Baker

26th Oct 2025

Really easy to deal with and everything ran smoothly! Highly recommend!

Colin Smith

26th Oct 2025

Have been going to Fiji Plantation island for many many years and absolutely love dealing with Travelonline especially Kristy , have had many a dealing with her and nothing is a problem, quick response good communication, and always pleasant to deal with which is a bonus, I would not hesitate to recommend the staff at Travelonline . Do yourself a favour and go for it.

Kaylyn Dorothy Coogan

25th Oct 2025

Received everything I needed, and received the call backs when a message left.

Allison Hadley

25th Oct 2025

Great Inclusions and everything was as promised. Thank you.

Peter Brown

25th Oct 2025

What can I say, overall fantastic experience it was dealing with Natasha and travelonline!! This was my first big trip away with my partner and it was an absolute breeze. From them organising absolutely everything they made it super easy for me to navigate (being my first time to an airport) such as flights, cruise connections to the island, hotel room, times etc. I would highly recommend to anyone book your next stay through TravelOnline! Best experience for my partner and I, will definitely be booking another holiday with you guys again. ☺️

Ellie Gimbert

25th Oct 2025

Very helpful. Thanks

Andrew Friedrich

25th Oct 2025

Easy to book our Vanuatu package with prompt and efficient response

Maria Venicia Floro Acosta

24th Oct 2025

Everything was great, organised and very well communicated

Lisa Mcfarlane

24th Oct 2025

The drivers were waiting for us as soon as we exited the airport and came to pick us up for our return trip right on time. Service was fantastic. Car was comfortable. All good and would highly recommend.

Doreen Cauchi

23rd Oct 2025

Thank you to travel online team. Great visit to Bali. You assisted us from booking to the trip and up to going. Answered any questions promptly. Assisted travel wonderful and we got through the airports without any issues. Transfers also no issues. Great value for money and won't hesitate to use you again

Aileen Margaret Tuffield

23rd Oct 2025

Found travel online very helpful

Jacqueline Kerrins

23rd Oct 2025

Awesome service from Natasha, was really quick to answer any questions.. will be booking our next holiday with her.

Arnae Duncan-andrew

23rd Oct 2025

Excellent service with everything going to plan like clockwork. Accommodation and benefits offered all delivered with precision

Peter James Garnham

23rd Oct 2025

Excellent service. Never any problems. Nice package deals and add ons give it that extra special touch. Used this web site multiple times, and never has any issues. Thanks for the good service!

Brett

23rd Oct 2025

Have used travel on line on numerous occasions and never had any issues with any bookings

Jack Meehan

22nd Oct 2025

Our holiday from leaving home to returning home was perfect in every way .
Very happy .will book again .

Russell Paterson

22nd Oct 2025