TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

Great service and help with the organisation of our very last minute trip to Fiji

Bree Whittaker

9th Apr 2025

Thanks - everything went very smoothly. All aspects of holiday was easy from first contact.
Thanks for organising an amazing holiday for us!

Lindsey Webb

9th Apr 2025

Everything was clear and straightforward, Thankyou

Peta Hamlett

8th Apr 2025

Every thing went exactly as planned.
Excellent

Bruce Shepherdson

8th Apr 2025

We had a wonderfully positive experience with TravelOnline, even though our holiday plans were interrupted by volcanic activity—talk about an unexpected twist! I somehow managed to forget travel insurance (who needs it, right?), but TravelOnline saved the day by securing our accommodation and flights, allowing us to reschedule for a later date. I'm eternally grateful, and my future self will definitely remember to pack insurance next time!

They handled the whole volcanic situation with the kind of promptness and efficiency that made us feel like we were in the capable hands of travel superheroes—cape not included, but definitely needed! There was no added stress for us, which is truly a feat when dealing with Mother Nature's tantrums.

Throughout our trip, everything was smooth sailing, except when I made the classic blunder of misspelling one of our names on the reservation. TravelOnline swooped in to help, even though the fee was hefty enough to make me do a double-take—it seemed more a case of the airline's policies than TravelOnline's service. They managed to sort everything out with less than 24 hours to spare before our flight, and for that, we are incredibly grateful!

Overall, we will definitely be booking with TravelOnline again! Who knew that a volcanic eruption could lead to such a delightful travel experience?

Heidie Bellamy

8th Apr 2025

Great holiday package and service with no issues at all. Thanks Travelonline for a fantastic flawless holiday. Will definitely book with you again.

Alycia Daniele Cooke

8th Apr 2025

Great service provided and will def book with you guys again

Daniel Batalla

8th Apr 2025

Great service. Prompt replies to any queries* had. Highly recommended.

Kristie Wood

8th Apr 2025

I would recommend travelonline a good company to deal with

Linda Parker

7th Apr 2025

Great and professional service!

Diana Bosanac

6th Apr 2025

As usual, seemless

Peter Kruger

6th Apr 2025

The service from travel online was outstanding, very efficient with return calls and pleasant customer service. The package we confirmed for Fiji was perfect and many of the people we travelled with were asking about it which I passed on Travelonline information to. Thanks.

Ann-Margaret Challis

6th Apr 2025

We absolutely loved the experience that we received from Travel Online. We have already started booking out next holiday with them.

Lisa Faint

6th Apr 2025

Answered all my questions in a reasonable time frame. Can't complain about anything .

Leah Hodge

6th Apr 2025

Our booking was seamless from start to finish with every part of our trip going smoothly. The package we thought was very good value with quality inclusions. Lisa was very helpful and prompt with sorting our booking and changing dates when required. Would definitely recommend to others wishing to book.

Belinda Allen

4th Apr 2025

Everything was Excellent and well organised, this was our second trip with TravelOnline and would definitely use again with confidence.

Douglas Jennings

4th Apr 2025

Great service, second time I have booked to go to Double Six. Would appreciate sending any future offers for this hotel directly to me

Christopher Anthony Heron

3rd Apr 2025

Everything went very smoothly! Great service!

Lorna Rossiter

3rd Apr 2025

Booking with Travelonline was seamless, our trip was well organised and no extra stress for us to organise transfers to/from airport. The bonus day trip was a highlight of our stay.

Tara Rowe

3rd Apr 2025

Great relaxing holiday. Nicole was very helpfull especially when flights and stay had to be changed. Thank you. Looking forward to our next holiday through Travelonline.

Christine Dyer

3rd Apr 2025