TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 18,135 customer reviews
3rd holiday Booking with travel online (to multiple countries) Booking was smooth, no problems in lead up or whilst we were away on our trip. Everything from resort, flights and transfers was organised seamlessly. Would highly recommend travel online.
Adrian Malinowski
12th Nov 2026
Everything with Travelonline was simple and organised very well. Had no issues what so ever
Karen Latimer
12th Nov 2026
It was a pleasure to deal with Travel Online. All travel vouchers were explained perfectly and every thing ran smoothly. Not issues what so ever.
Karen Latimer
12th Nov 2026
Thankyou Nicole,
We had a very relaxing time at Hamilton Island,
Flights accommodation transfers all went very smoothly.
Julie Smith
11th Nov 2026
Great service. I recommend you to all my friends & family.
Tania Ririnui
11th Nov 2026
Couldn't be more happy with the service provided, everything went so smooth not 1 issue, communication was great always quick to respond to any questions will 100% be booking our next holiday through travel online.
Cassie Harkin
11th Nov 2026
Loved our holiday thanks so much
Nadia Maree Antiohos
11th Nov 2026
Prompt communication and I loved how easy the whole process was.
Jessica Ezzy
11th Nov 2026
Travel online was amazing at booking our whole trip hotel, flights, transfers & a day at trans studio Bali . It made things so much easier. Also liked that we could pay off in weekly instalments made it so much easier to afford . Their customer service & communication was great . I highly recommend them when booking your next holiday.
Emma Borg
11th Nov 2026
Maddison was amazing! Very helpful, knowledgeable and happy to help me with my painful numerous changes
Tracy Lyons
11th Nov 2026
Got a fabulous deal. Easy to transact with. Promptly answered questions.
Deborah Luciani
10th Nov 2026
Helpful and efficient
Holiday ran smoothly and delivered as promised
Caroline Ahern
10th Nov 2026
Everything was great, Kimberley attended promptly to our every need.
Thank you Travelonline.
Narelle Farmer
10th Nov 2026
Excellent price and great service. I called with an issue we had with some vouchers we couldn't redeem and it was rectified straight away.
Kaila Smith
10th Nov 2026
Great communication .Hassle free holiday .Everything was as explained .Highly recommend .Looking forward to booking again with Lisa S
Donna Marie Butler
10th Nov 2026
have used your company many times, always great service
Julie Newman
10th Nov 2026
Always great communication and clear pricing. Great service and amazing deals.
Emma Gibbs
10th Nov 2026
Brilliant , so good we have booked multiple trips for Travel Online and had many different situations that Travel Online have dealt with expertly they are highly responsive and very helpful. High recommend
Patricia Moyle
10th Nov 2026
Seamless booking experience and everything requested was delivered on time. All bookings in Fiji delivered as per itinerary. Thoroughly recommend Travel On Line.
Paul Parkinson
10th Nov 2026
Always amazing to deal with and their packages are great.. have used them 5 times now
Kylie Ward
10th Nov 2026