TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,129 customer reviews

Quick polite and responsive to our requests.

Peter Monckton

12th Jun 2025

Great priced package! Kept us informed, paying in 2 parts was good

Michelle Coyles

12th Jun 2025

Easy to book and organise.

Jacqueline Camen

12th Jun 2025

The company was great and always answered any questions I had and provided great information.I would definitely use them again

Sonya Belyea

12th Jun 2025

Very helpful and responsive to all queries.

Christopher D

12th Jun 2025

Kristy was amazing organising our holiday

Leanne Edwards

12th Jun 2025

I'll use you all the time
Not one hick up

Rita Greck

12th Jun 2025

First time using this service for our 10 day trip to Fiji. I was a little nervous using a completely online service however I could not fault them. They provided a very smooth uncomplicated service from quoting to completion. We are planning our next getaway with them.

Rochelle D

12th Jun 2025

Really easy to get this travel package that was by far the best deal amongst those taken by other guests. Enjoyable, fuss free travel company which we would be happy to use again.

Alan Cook

11th Jun 2025

I found TravelOnline easy to deal with. For me it made our holiday a little easier having someone else organize our holiday. We try them again for our next trip.

Angeline Harris

11th Jun 2025

Would highly recommend Travelonline
Great service from when you buy your package to the ground staff when you arrive. Grace in Phuket is fantastic

Angelo Perone

11th Jun 2025

Communication was great and they were able to accommodate a special request (by forwarding to the resort) to have all of our party placed in rooms near to each other. Will be recommending Travel Online to others as the deal and price couldn't be beaten.

Dale O

11th Jun 2025

I was travelling alone overseas for the first time and the details from Emma and all at Travelonline were easy to follow and understand. Any questions I had were answered, and the travel documents came through when they were promised/ Definitely took a few of the nerves away.

Margaret Clarke

10th Jun 2025

Great service and always helpful. We enjoyed our holiday without any problems to worry about.

Lynette Ioannou

10th Jun 2025

I was nervous at first dealing with a online travel agent, but the service from Travel Online was great. Kristy arranged everything for us, and was no problem when I changed pickup time. The driver was waiting for us when we arrived in Bali to take us to the Hotel. They gave us a handy beach bag when we're dropped off. Check in was easy with everything we had requested through the agent being past on. The extra vouchers that you get at the hotel through the travel agent make it value for money. Will not hesitate to use Travel Online again. Highly recommended 5⭐️ service

Dale Elise Holt

10th Jun 2025

Have been very pleased with Travelonline. This is the second time we have booked with them and have found them very attentive. Would not hesitate to book with them again.

Joan Hesse

10th Jun 2025

Very helpful and prompt in following up our need to reschedule.

Pamela Mary Gonzalez-webb

10th Jun 2025

No worries at all called got a quote within minutes everything went smoothly

Michelle Madruga

10th Jun 2025

Great service

Donald Hook

10th Jun 2025

Wouldn't hesitate to use Travelonline services again. The booking process was seamless & any queries were answered promptly.
Five stars

Sarah

10th Jun 2025