GOLD COAST KIDS FLY FREE

Dept Syd & Mel

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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,869 customer reviews

Very helpful in finding a suitable holiday deal. Responsive to (many) questions. Thank you

Wilma Denholm

14th Oct 2026

Thank you so much for introducing us to the hotel, we really had good time, received excellent services, and we were well looked after till to the end, thank you for making our holiday great, we will never forget it!

Virginia Sibanda

14th Oct 2026

Hello,
I recommend Travel Online. The booking process was a breeze and the communication was prompt.
We will certainly be using your services again.
Thank you.

Susan Smith

14th Oct 2026

Exceptional service.

James Abercrombie

13th Oct 2026

Everything was arranged well. Communications were good and I would use TravelonLine again

Vanda Bagnall

13th Oct 2026

Natasha was great, thank you for making our holiday memorable

Anthony Vicano

13th Oct 2026

Travelonline made the whole process simple and easy. Would definitely use again.

Holly Louise Brooks

13th Oct 2026

Our experience with Travel Online was absolutely fantastic! The communication and service were above and beyond our expectations from start to finish. Everything was organised seamlessly, and our holiday went exactly to plan, making the entire experience stress-free and enjoyable.
Our holiday was just perfect, and we couldn't have asked for a better experience. A huge thank you to Travel Online for helping make our trip so memorable. We highly recommend them to anyone planning a holiday and would definitely book through them again!

Melissa Ferguson

12th Oct 2026

We were well serviced by TravelOnline, everything went to plan and our travel was smooth and without a hitch!

Sophia Marinos

12th Oct 2026

Great deal, amazing service and advice from our consultant, travel online delivered what they promised, couldn't be happier with the resort and the inclusions.
Our second holiday With tol, and not the last. Keep your deals coming.

Malcolm Golledge

12th Oct 2026

Nicole has been great. this trip was so easy, covered everythgin I required fomr FLights, accomodation & trasnfers. The transfers wer eall on time, effieience & nice people. I'll book a holiday with traveloinline again & Nicole

Scott Husson

11th Oct 2026

Good communication and great service.Trip went well.

Lynn Cook

10th Oct 2026

They attracted me to use a travel agent online after not being able to find what I wanted myself. I trusted them as they were local (Brisbane) and had beautiful locations with everything necessary for right holiday plan for me. Highly recommended.

Natalie Newberry

10th Oct 2026

Fabulous service from TravelOnline from start to finish for our October '26 trip to Bali. The booking / ordering process was flawless, and follow-up excellent when needed. TravelOnline also included a range of great value vouchers for the resort and other 'close by' restaurants which were great and really enhanced the value of our package.
As a first time TravelOnline user, we were thoroughly satisfied with the efficiency and whole experience. TravelOnline, we'll be back.

David Noble

10th Oct 2026

Hassle Free with no issues in getting all the inclusions, nothing was missed and cant fault the service I recieved.

Kim Jacqueline Breeden

10th Oct 2026

Absolutely fantastic service provided by TravelOnline. Not a single issue or hiccup even when we only booked a week or so before departure. Travelonline included bonus vouchers that were great and really enhanced our Bali experience.
I have to say this has been one of the best travel planning / booking experiences ever for me and I look forward to using TravelOnline again soon.

David Noble

10th Oct 2026

This was the first time I used Travel Online. We booked a 10 day package to Bali for me and my husband. I loved that you are able to split the invoice over 2 payments. I will definitely use them again.

Katie Kloprogge

9th Oct 2026

Was easy getting package, and all the vouchers. Contacting for transfers was great and all went smoothly. Great package.

Jacqueline Foord

9th Oct 2026

Great service and top holiday plan. Will use Travel online again.

Stefan Butson

9th Oct 2026

Responsive, efficient and best price we found. I'd definitely book again

Kim Tillott

9th Oct 2026