TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,622 customer reviews

Travel online was great and we will be using you again. Love the quick email and phone replies and how you are bases in Australia. Had some horrible experiences with Webjet and other online travel agencies but likes travel online. Keep it up and we will be back!

Simon Sammut

7th Sep 2026

The inclusion in this package were great and were clearly visible on travel documents, it was good that the accommodation knew of all inclusion
The transfers through Bali reservation centre were very good on time, clean and safe driving
I would recommend to use this company

Darlene Power

7th Sep 2026

Very happy with service, Kristy was very helpful. Change out pickup location last minute, it was no problem that's for all your help

Nicole Bowden

7th Sep 2026

Nicole Paige and everyone at TravelOnline are so great in helping a seamless holiday experience with great communications and bookings done correctly. All the services are spot on I always recommend TravelOnline to my friends for package deals. Fantastic !

Simone Gillespie

7th Sep 2026

easy to book and deal with all arrangements nade went as planned

Michael David Carroll

7th Sep 2026

So easy to deal with and book. Great service.

Giuliana Rendina

7th Sep 2026

Great service from Travelonline as has been the case the previous times I have booked trips through them .
Thank you

Keith Mcdonnell

7th Sep 2026

The value for money was amazing
The bonuses especially The dining and Finn's beach club were really appreciated

Lee Blogg

7th Sep 2026

Seamless service , all inclusions were good.

Deirdre Naylor

7th Sep 2026

Having a company organise our trip and having our vouchers to use to the resort was a stress off my shoulders. The payment plan was helpful too!

Hope Allan

7th Sep 2026

Easy to deal with, will defiantly book again. Smooth sailing from one airport to the other.

Sally Martin

6th Sep 2026

Always easy to deal with

Lea Bole-brown

6th Sep 2026

Loved everything about the hotel. It was amazing, big spacious rooms and we upgraded to ocean views which were amazing. Staff very friendly and helpful. We had vouchers for dinner at Plantation Grill restaurant that was amazing so highly recommend then we had another voucher for Pallas Greek Taverna excellent as well. I mentioned it was my husband 60th they had a chocolate cake already in our room when we got that. We will stay here again and use travel on line again, everything was smooth from pick up at the airport to drop of back at airport, thank you for letting us made amazing memories all hasslefree.

Lucy Savoia

6th Sep 2026

Great service, everything went very smoothly, no hiccups and no stress.

Kylie Ireland

5th Sep 2026

The service we were provided with was excellent. All our bookings were easy to make, and changes we made we very easily done too. Kristy was very friendly and professional throughout the whole process. We were always kept well informed and up to date with all our booking documentation. Overall we were very happy with how the whole booking process went. Thank you very much.

Andrew Leo Celewych

5th Sep 2026

great

Wendy Lane

4th Sep 2026

Everything occurred as should and plenty of follow-up so can't fault!

John Connor

4th Sep 2026

Thank to TravelOnline the Club room was a fantastic experience at the Oasia Novena Hotel Singapore. I would definitely recommend a stay there.

Sara Keranen

3rd Sep 2026

Everything was well organised and ran smoothly. The communication from the travel online agents was great. This is our second travel online booking and we are very happy. Thankyou for a wonderful experience.

Michelle Fairlie

3rd Sep 2026

Thank you Tavelonline for organising a fantastic holiday. Malaysian airline was amazing. The hotel was amazing transfers to a vouchers. Totally recommend travel online and I'm already planning my next holiday five stars from me.

Lisa Munro-mcclintock

3rd Sep 2026