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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.4/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,987 customer reviews

Prompt responses, catered to every need perfectly in the booking process and made the holiday experience seamless for our whole family. Pleasure to have apart of our holiday plans and intend to be using again on next trip plans

Brenden Mifsud

26th May 2026

Thank you, Natasha. This was the 3rd time you organised our trip. Not the last time.

Csilla Ambrus

25th May 2026

Service was great and my questions were answered promptly. Everything was arranged without problems. I would recommend this company.

Susan Barker

25th May 2026

Thank you for your service, we had a fantastic time but it was a short trip. We look forward to visit again in the future. V D

Virginia Joyce Dixon

25th May 2026

Thank you yet again for organising our holiday. Will definitely go through your services again as everything was organised as we had requested. Thank you and will recommend to orhers

Tracey Wilkie

25th May 2026

Travelonline & Natasha were wonderful. Everything ran smoothly & was very well organised. Communication was great. Would definitely book another trip with Travelonline.

David Botham

25th May 2026

Great deals, excellent communication and so easy to book, definitely recommend

Suzan Hubinger

25th May 2026

Thankyou great extra perks really enjoyed accomodation

Carole Laut

24th May 2026

Fantastic always happy always called back and great value

Kim Thompson

24th May 2026

Highly recommend amazing service always happy on phone thankyou soo much!

Kim Thompson

24th May 2026

Travel online were so easy to deal with and had quick responses to any questions we had. Being our first overseas holiday we thought the process of booking would be overwhelming but travel online took all that stress away with their package deals with everything included. It was such an easy process and will definitely be booking through them for future holidays!

Ashley Seymour

24th May 2026

This is the second time we have booked with Travel Online and wont bother booking through anyone else. The booking process is easy and the consultant keeps you informed of what you need to know and ensures that all vouchers are provided prior to travel.

Siobhan Reid

24th May 2026

First time we have used Travel online no problems to report and will use you in the future.

David Helliwell

24th May 2026

A true professional. Super responsive and made booking so easy. Everything as expected. Thank you!

Alison Werner

24th May 2026

Everything with the trip went very smoothly thank you

Jennie Burkinshaw

24th May 2026

Good deal and no disappointment from me.

Robert Alexander Doko

23rd May 2026

Great trip. Pickup Bangkok was delayed but no worries, they ran around and apologised profusely. We have previously stayed in Bangkok nearer the BTS rail. This was walkable but not at 83 so tuk tuks were used. I will be watching your trips closely as the last 20 years I have spent hours on the computer doing bookings. Can't be bothered any more . Cheers and thanks

Gavin Carpenter

23rd May 2026

Love booking through you for our holidays as everything is organised and precise!

Simone Andrei

23rd May 2026

Yes I would recommend you and I expect to use you again.

Laura Karen Robinson

23rd May 2026

A lovely resort with great service and amenities. Would love to return there next year for a similar package price.

Merle Fonseca

23rd May 2026