TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,640 customer reviews
Quick and easy process and Jorga listened to our needs and special requests which were executed perfectly
Deborah Anderson
11th Sep 2026
We received awesome service from Tanya. All requests and queries answered almost immediately.
Leonard Pascoe
10th Sep 2026
Great service
Margaret Kelly
10th Sep 2026
Good holiday with all connections on time, thanks
Robert Campbell
10th Sep 2026
Kristy and Travelonline were great. Everything was planned perfectly and every question I asked was always replied to straight away. Would definitely recommend booking through Travelonline.
Emma Hall
10th Sep 2026
Maddison was really helpful, and had great customer service ..
Christie White
10th Sep 2026
Very smooth process. Great communication. Would use these guys again!
Lisa Mchenry
10th Sep 2026
Once again, the service was great
everything went as planned thanks again EDDY
Edward Murray
10th Sep 2026
First time buying holiday package with you guys and all we can say is that we loved the service. Very easy to get in contact with you and most important loved the price. Please continue posting deals for families. Thank you!!!
Adriana Marmolejo Ramos
10th Sep 2026
Easy to book with, answered all my questions and needs. Would book again through travel online
Astrid B W
9th Sep 2026
First time using TravelOnline, everything went smoothly. Communication was easy and fast. Have no hesitation in recommending this service.
Raelene Bahl
9th Sep 2026
Convenient & good value
Catherine Ford
9th Sep 2026
Maddison was very helpful and explained the package well
Sean Rollo
9th Sep 2026
Excellent customer service. Very helpful and great communication. Thoroughly recommend their services.
Ann Collins
9th Sep 2026
simple and easy and it just worked
Peter Quinlivan
9th Sep 2026
Highly recommend travelonline. Well organised trip from start to finish.
Carol Penrose
9th Sep 2026
No hassles, everything went to plan, and we thoroughly enjoyed our holiday!
Troy Marriage
8th Sep 2026
We were extremely impressed with the way the team put our itinerary and quote together.
The itinerary worked perfectly, we were most impressed by Rosie Holidays arrangements and really enjoyed our holiday in Fiji.
We were most thankful for the support and suggestions provided by the Travelonline team when the Airline created problems for us.
Robert Huggett
8th Sep 2026
Travel online was great and we will be using you again. Love the quick email and phone replies and how you are bases in Australia. Had some horrible experiences with Webjet and other online travel agencies but likes travel online. Keep it up and we will be back!
Simon Sammut
7th Sep 2026
The inclusion in this package were great and were clearly visible on travel documents, it was good that the accommodation knew of all inclusion
The transfers through Bali reservation centre were very good on time, clean and safe driving
I would recommend to use this company
Darlene Power
7th Sep 2026