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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.4/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,925 customer reviews

Always happy with travelonline, great rates and fantastic to deal with.

Marilyn Ellis

18th May 2026

Great package and price as a sole traveller. Communication and staff helpful and made everything so easy.

Judith Hill

18th May 2026

Great service and only willing to help in any way

Dianne Pryde

18th May 2026

Great package! Everything went smoothly. Highly recommend it to everyone

Leanne

18th May 2026

We love Travelonline and service provided.
Thank you

Kathleen Fisher

18th May 2026

Fantastic job!

Bianca Smith

18th May 2026

Everything went smoothly and we would happily use Travel on Line again

Karl Kyle

18th May 2026

Lisa was extremely helpful at every stage of our booking journey, as I was booking for 7 people with different requests. Available at each stage of the booking.

Mary Porteous

18th May 2026

Tanya is an excellent customer service staff. She made sure our hotel booking, transfers and local tours were perfectly organised.

Somasuntharam Yamunarajan

18th May 2026

Great service, easy to speak to and very helpful! Made our holiday an enjoyable and memorable experience! Thank you for your service and support! I would recommend this service to everyone! We can't wait to book with you again! Thank you!

Spencer Palelei

18th May 2026

Great communication. Thanks

Jacob Walker

18th May 2026

The booking process was quick and easy. First time using travel online and can't fault them

Nathan Bretag

18th May 2026

We had a great experience booking through TravelOnline with our consultant Nicole. Communication was excellent with very speedy response times throughout the whole process.

Nicole made everything so easy from quote to booking, provided alternative options to suit our budget, and supplied all the information we needed. She was always happy to assist with any questions or queries we had along the way.

Overall, such an easy and stress-free process. Highly recommend!

Ashlyn Fenech

18th May 2026

Jorja was extreme helpful in organising our trip. Explaining that we would have to arrange accommadation in Perth as she was unable to do so.The whole experience was smooth.
I would gladly recommend you a d have a number of occasions.

Alexander Richardson

18th May 2026

Excellent communication during the purchase of the package, and especially during the pre departure phase - confirming travel details. Thanks heaps. We had a superb time.
The staff in Phuket were also exceptionally friendly and understanding of our needs.

Mark Cameron-davies

18th May 2026

Travelonline were an excellent company to book/deal with.It was all so easy,prompt service and we had no issues at all[with the company and the holiday]

Jennifer Alley

18th May 2026

So easy to deal with everything was perfect

Heath Willmott

18th May 2026

The booking process was very simple. Natasha explained everything and answered all our questions and was very pleasant to deal with.

Suzanne Gloster

17th May 2026

Booking with travel online was so easy, and everything was taken care of. Daily breakfast and tickets with fast passes to trans studio.

We wouldn't have gone to Tran studio without the tickets, so we would have missed out on something so so amazing!!

Amy Fisher

17th May 2026

Attention to detail and response times were excellent.

Chantelle Brown

17th May 2026