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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,344 customer reviews

Highly recommended.

Julia Goldsmith

6th Feb 2026

Awesome service from the Travel Online team from start to finish. Easy to book and pay. Great communication, always answered any queries promptly. Everything ran so smoothly. Thoroughly recommend this travel company for your next holiday!

Linden Golledge

6th Feb 2026

Lisa provided us with a stress free holiday.
Would highly recommend travel online
Will certainly use again for future holidays.

Dianne Macdonald

6th Feb 2026

pretty seamless booking process which resulted in a very enjoyable short stay on Hamilton Island.

Gary Diggles

6th Feb 2026

Awesome service, would highly recommend.

Kylie Kendell

5th Feb 2026

Easy to book, everything went well with the trip & stayed at an amazing resort!

Kara S

4th Feb 2026

Emails were always replied to in a prompt manner with our questions answered clearly. Booking process was so easy and quick, and tickets sent promptly once booked. Will definitely book again with Travel online

Wade White

4th Feb 2026

This was my first time booking through Travelonline. I was a bit sceptical going outside of big name travel agencies but could not be happier with everything from the ease of booking and choosing our own extras, communications and value for money
Totally recommend and will definitely be using Travelonline again

Suzana Smith

4th Feb 2026

We booked our holiday through Travel Online and couldn't be happier with the service. They were very professional and responded to all our emails and requests within 24 hours. Everything was handled efficiently and smoothly, which made the whole booking process stress-free. Great service — we will definitely use them again.

Maria Koutzoumis

3rd Feb 2026

Very helpful, answered any of the questions I had and directed me to websites with up to date information

Hope S

3rd Feb 2026

Quick responses to all questions, great value holidays, thanks

Anita Nieuwland

3rd Feb 2026

Easy booking process, one stop shop!

Carmela Corso

3rd Feb 2026

Everything went smoothly without any problems great job

Eddy Olsen

2nd Feb 2026

My partner and I travelled to Fiji over Christmas 2025. Booking through TravelOnline made the process so easy and so much more affordable. Our Travel consultant Lisa S was amazing and so prompt when answering any questions we had. We cant wait to book our next holiday through TravelOnline!

Summer Howe

2nd Feb 2026

Everything was booked and organised incl. requests made. Did not encounter any issues with the bookings at the resort.

Ayed Haddad

2nd Feb 2026

Wonderful customer service and quick responses to questions and requests. Nothing was a problem and staff very friendly. Thank you for your professional service.

Mirjana Verisan

2nd Feb 2026

Replay to our questions in a prompt manner

Anthony Suafoa

2nd Feb 2026

Great service from Kristy, our booking was confirmed promptly and a late request for an additional person to travel with us was no problem at all.

We will certainly be using TravelOnLine again.

Cecily Addie

1st Feb 2026

This is our second time booking a holiday through travelonline and I would highly reccomend! The whole booking process was super easy, they have competitive prices and great all inclusive deals! The itinerary was sent through after payment and the whole process from booking to holidaying was smooth and easy!

Kara Hardaker

1st Feb 2026

The whole experience was seamless from planning, booking, paying which rolled into a drama free holiday.

All transfers were on time, hotels exceeded expectations, and bonus inclusions appreciated.

I will be using Travel Online again.

Karen Sztor

1st Feb 2026