TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.4/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,913 customer reviews

Great communication. Thanks

Jacob Walker

18th May 2026

The booking process was quick and easy. First time using travel online and can't fault them

Nathan Bretag

18th May 2026

We had a great experience booking through TravelOnline with our consultant Nicole. Communication was excellent with very speedy response times throughout the whole process.

Nicole made everything so easy from quote to booking, provided alternative options to suit our budget, and supplied all the information we needed. She was always happy to assist with any questions or queries we had along the way.

Overall, such an easy and stress-free process. Highly recommend!

Ashlyn Fenech

18th May 2026

Excellent communication during the purchase of the package, and especially during the pre departure phase - confirming travel details. Thanks heaps. We had a superb time.
The staff in Phuket were also exceptionally friendly and understanding of our needs.

Mark Cameron-davies

18th May 2026

Travelonline were an excellent company to book/deal with.It was all so easy,prompt service and we had no issues at all[with the company and the holiday]

Jennifer Alley

18th May 2026

So easy to deal with everything was perfect

Heath Willmott

18th May 2026

The booking process was very simple. Natasha explained everything and answered all our questions and was very pleasant to deal with.

Suzanne Gloster

17th May 2026

Booking with travel online was so easy, and everything was taken care of. Daily breakfast and tickets with fast passes to trans studio.

We wouldn't have gone to Tran studio without the tickets, so we would have missed out on something so so amazing!!

Amy Fisher

17th May 2026

Attention to detail and response times were excellent.

Chantelle Brown

17th May 2026

We continue to use T.O.L. for all our major holidays. Have never had any problem. All enquires and queries are answered promptly and without fuss. Over the last 4 years we've used T.O.L. approx. 4 times each year. Great value and packages

Grant Bligh

17th May 2026

Thank you so much for the amazing service your company provided. All I did was book & your company did everything else.❤️

Susan Quinn

17th May 2026

Everything in the package went as planned. We had a fantastic holiday. Thank you

Paul Smith

17th May 2026

This was our first time using this company and we are very impressed. Communication was perfect and the whole trip went very smoothly. We cannot fault anything and would happily book another trip through them. Had an amazing time in Bali!

Lorraine Hodges

17th May 2026

Excellent booking service.

Neil Fowler

17th May 2026

The trip was excellent all the booking information from flights to accomodation worked well and no issues at all . Thanks again for the excellent service

James Tite

17th May 2026

She was fantastic

Ashleigh Readett

17th May 2026

Everything was easy and smooth

Leah Hardy

17th May 2026

As always amazing! Nothing was too much or too little. All questions answered with professionalism and fun. Will book again (and again)

Rebecca

17th May 2026

Excellent, highly recommend.
Service was professional, efficient, helpful and made booking our holiday a breeze - thank you

Yvonne Tinsley

16th May 2026

Great service
All
My
Questions were answered promptly. Everything our package said it would have had it. We will be back again

Chelsea Ferguson

16th May 2026