TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,232 customer reviews

Very reasonable price for this trip, all arrangements were taken care of. Communication was good.

Paulette Harris

29th Jun 2025

I cannot really fault the service from Travel Online

Karen Johnston

29th Jun 2025

Constant & prompt attention to requests etc. was much appreciated. Kristy was able to accommodate some flight options without much ado.

Kamlesh Achari

29th Jun 2025

I have booked with Travel Online twice now and both trips have been great value, smooth and the Travel Online team have been very accessible, friendly and helpful. I will definitely be booking with them again!

Isabella

29th Jun 2025

Waled the talk, everything was spot on.

Scott Macalpine

29th Jun 2025

This is the very first time I am using this travel agency.The prices are very competitive and you get a lot of freebies.The staff are very courteous and helpful and extremely friendly. They will always reply to all your enquiries.
Miss Emma Blackaby couldn't do enough for me. She is an asset to her organisation. I will most definitely use TravelOnline again. Thank you for all that you have done for my stress free holiday to Fiji in June 2025.

John Gallyot

29th Jun 2025

Booking our holiday was so easy, I actually found it to be a better experience than going to a face to face travel agent
Great communication

Samantha Limmer

29th Jun 2025

Easy to book & all relevant info received quickly

Jo-anne Mackie

29th Jun 2025

So easy to plan a holiday with and so helpful

Caeley Gemmell

28th Jun 2025

All of our inclusions went through without a hitch. It made the holiday easy and stress-free.

Judith Seeto

28th Jun 2025

Everything was arranged seamlessly. Transfers were very good and resorts were good. I would definitely recommend Travel Online.

Gavin Cox

28th Jun 2025

This is the 2nd time we have used Travelonline and cannot fault them especially the transfers to and from airport and hotels. I would highly recommend them and would not hesitate in using them again.

Margaret Evans

28th Jun 2025

Absolutely great trip, everything organised by Travel online went smoothly. Would certainly use them again.

Sue Anne Lacey

28th Jun 2025

Everything was smoothly done. Thank you. Gail

Gail White

28th Jun 2025

Excellent service great communication as always will certainly use again

Philip Snelling

27th Jun 2025

Great value for money. Everything went smoothly. I would happily deal with TravelOnline again. Thanks Lisa.

Janice

27th Jun 2025

Always great service and all goes like clockwork. Thank you!

Diana Brown

27th Jun 2025

I appreciate the prompt and professional service you provided me.

Anica Bozinovski

26th Jun 2025

Natasha was a blessing to deal with. As a mum travelling for the first time overseas with kids, I was definitely apprehensive. Natasha responded promptly to all my queries and really made the booking and confirmation process seamless and easy!
Thank you Natasha for helping us get to our dream holiday. It turned out exactly how you explained and more!
The whole experience from initial booking until we took off was so easy I didn't believe it until we arrived at the resort and everything was sorted!

Thank you again!

Rachel Scalise

26th Jun 2025

Although I booked via TRAVEONLINE, it was such a relief to be able to speak to a real person for help so thank you
Lisa S. Excellent customer service and will use Travelonline again for our next holiday.
Thank you all from all of us 6 travellers.

Frances Palmer

26th Jun 2025