TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,597 customer reviews

The website is super easy to use and the team will contact you if you face any challenges or need to make changes. The prices are very competitive and we were about to link bookings with friends without any hassle. We have used the company twice with friends and haven't had any trouble with booking, adjusting or vouchers. It makes the holiday easy and relaxing.

Megan Hopping

31st Mar 2026

We have used travel online a few times now and really like the easy process and great prices, specially the bonuses like transfers and freebies. Will be using travel online again in the future!

Adam Simpson

31st Mar 2026

Always fabulous service. No issues at all and have used Travel Online 4 yrs in a row

Jay Churches

31st Mar 2026

Excellent streamlined service providing great holiday package.

John O'hagan

31st Mar 2026

We have just returned from a fantastic trip to Fiji, where all check ins and transfers were seamless. TravelOnline was an extremely easy and efficient travel provider to use. Being able to customise a travel package online, by changing individual flights, adding hotels and transfers was so much simpler than a lot of other websites, and I appreciated the immediate and transparent price adjustments. Once we booked, the TravelOnline team was so responsive when I had additional queries. I would definitely use TravelOnline again and would highly recommend them to others.

Laura Hoffman

31st Mar 2026

Once again amazing service from the team I think this was about our 7th or 8th time .
Couldnt tell you how many people we have recommended to contact you for your fabulous packages and help .
Thanks again Team .xxxxxxxx

Gayle Mcphee

31st Mar 2026

thank you for helping organize our holiday. Great value, great location, great trip

Glenn Watts

31st Mar 2026

Fantastic as usual, love booking with you

Donna Perry

30th Mar 2026

Helpful and friendly, everything went well

Matt Williams

30th Mar 2026

Travel online provided a seamless Travel experience with airport transfers and assistance whenever needed. Would definitely travel again with Travel Online many thanks for a great holiday. Would also like to mention our Driver Gede Budiawan who did everything for us to make our holiday unforgettable.
Thank you Nicole for a great holiday.

Peter Wehr

30th Mar 2026

Lisa made the entire process incredibly easy and stress-free from start to finish. She was so flexible and accommodating when our plans changed—helping us add an extra traveller, upgrade our room, and organise for everyone to be on the same flights without any hassle.

Nothing felt too hard, and she handled every adjustment quickly and efficiently, which gave us so much peace of mind.

On top of that, Lisa provided great advice around our package and inclusions, making sure we were getting the most out of our trip.

We're so grateful for her support and wouldn't hesitate to book with her again. Highly recommend!

Laura Mcguinness

30th Mar 2026

I had no problems at all with your organisation of my trip to Daydream Island. All went smoothly and I enjoyed my holiday. Thank you, Margaret

Margaret Conna

30th Mar 2026

It was a good experience, staff were very pleasant and helpful. We enjoyed our trip

Brenda Moss

30th Mar 2026

Simple and easy to book and make payments. No issues with flights or resort details. All round a very good experience

Allain Thompson

30th Mar 2026

Natasha provided excellent service. All requests were met. Our holiday flowed seamlessly. Highly recommend travel online for service and value deals.

Niki

30th Mar 2026

Package was really value for money. A great place to book your holidays.

Prashant Anand

29th Mar 2026

Well done excellent done

Mark Wynter

29th Mar 2026

So easy and hassle free to book, all questions answered promptly and the value is excellent. Thank you.

Jocelyne Albaladejo

29th Mar 2026

Great service Great communication.Would book another holiday again with Travel On Line

Paul Prestage

29th Mar 2026

Easy booking and updates via phone call and email prior to leaving were adequate

Gregory Mitchell

29th Mar 2026