TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,240 customer reviews

Booking process was efficient, everything went as planned and interaction with Travel Online representatives was positive.

Simon Finlay

2nd Jul 2026

The booking process was straightforward and generally any query is responded to within 24 hours be it by email or a phone call. Thanks to Natasha.

Yew Meng Fong

1st Jul 2026

Everything included in the package was spot on. Travel Online were so easy to deal with and communicate with. We had a problem the day we were supposed to fly out and the staff were amazing and helped us continue with our holiday. Thank you!! Will recommend and use Travel Online again.

Karen Denton

1st Jul 2026

I was nervous having booked through an online travel agent, but my we were amazed at how smooth everything went. Flights, transfers and accommodation perfect and exactly what was booked in our package. Would not hesitate to book though travel online again. Thank you!

Katie Lee Colautti

1st Jul 2026

Natasha was fantastic!
She went above and beyond to organise my booking and ensure I received my preferred resort and room for a good price.

E D

1st Jul 2026

Great deal. Great service from all the Travel online staff. Very helpful at each contact and changes made with no issues.

Kim Walters

1st Jul 2026

Great assistance and personalized

Robyn Rance

1st Jul 2026

I would highly recommend TravelOnline. We have used TravelOnline many times and the service was excellent as usual. Natasha always does a great job and we never have any problems.

Leanne Bedford

1st Jul 2026

Helpful and friendly service

Adrian Gash

30th Jun 2026

Great communication and service.

Sharon Thatcher

30th Jun 2026

I love the ease of the website to get instant information. Other websites offering similar packages require you to be emailed information with pricing. This is a longer process and have also found travel online pricing to be much more competitive than other online providers. We would certainly book again!

Melissa Ann Philpott

30th Jun 2026

Great value holiday.
The team took care of all aspects of the holiday perfectly. From resort, to drivers, to tours.
Thankyou Travel online.

Samantha - Marie Maidment

30th Jun 2026

Was always very quick to get back to me.

Natalie Goodwin

30th Jun 2026

Great package, excellent value for money. Always quick responses from the travel online team for any queries.

Marisa Iervasi

29th Jun 2026

Great holiday and everything went extremely well. Great value for money.

Rodney Carn

29th Jun 2026

Easy and friendly

Jacqueline Acquaro

29th Jun 2026

We continue using this group for travel ,
good hotels will love and so easy to have a holiday with everything organised

Michelle Burns

29th Jun 2026

From start to finish, Kimberley was always very helpful and attentive to questions we had. Booking was made easily and everything in our package was delivered. Great value for money. Would definately recommend Travelonline, this is the second time I have booked a holiday. thank you.

Elizabeth Ann Pritchard

29th Jun 2026

Service has been good, with helpful information shared and email reminders. I changed some travel details which was made easy. A slight delay in some email replies but overall, good

Kylie Cornish

29th Jun 2026

I gave for some great deals using travel online. 2nd time I've booked using them.
Have some great deals and inclusions and easy to book through

Renae Lane

28th Jun 2026