TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,913 customer reviews
Service was great, easy and responsive to queries
Jennifer Rowe
21st Oct 2026
This is the second time we have booked through Travel online and cannot fault the service of this company.
Every aspect of of the itinerary from being picked by the transfer company and taken to and from the resort was very well organised
and would not hesitate to book with them again for future holidays.
Shane Coughlin-hall
21st Oct 2026
Excellent,will definitely use again.Fast responses to any questions and kept me updated all the way to departure day.Would recommend and will be using for next holiday. Thank you
Angela Kidd
21st Oct 2026
The easiest service, everything from the flights to the transfers to and from the airport.
Robert Haskell
21st Oct 2026
Nicole was amazing 10/10
Very friendly and Happy to help with all my questions. Nothing was to much trouble for her.
Will definitely be asking for her when we book our next trip.
Leonie Brown
21st Oct 2026
Excellent
Catherine Mcglennon
21st Oct 2026
Fantastic service. TravelOnline didn't let us down and was there for every step!
Monique Hill
21st Oct 2026
Great experience with Lisa highly recommend
Sharon Wilson
21st Oct 2026
Thank you Kristy everything was awesome,my 3rd time with you guys and never ever had a problem…thank you again Kristy another awesome holiday..
Stefney Svoboda
21st Oct 2026
Yes would recommend
Rhonda Farley
21st Oct 2026
We had perfect service and will definitely book again !
Nicole Cooper
21st Oct 2026
Great experience!
Andrej Jedlovsky
21st Oct 2026
Great service, great prices
Shadi Ghazal
21st Oct 2026
Amazing customer service, quick to respond on enquiries and great value holiday packages. We had a beautiful in the Cook Islands. Very satisfied. Thank you so much!
Maria Lopez
21st Oct 2026
The Travel Online team were great! When our flight changed they updated us and rearranged and confirmed updated airport transfers. They were also responsive to emails and were readily available via the phone when we needed to quickly check about our luggage and connecting flights. Would not hesitate to book another package in the future.
Kristin Hunt
20th Oct 2026
Great service
Michelle Plunkett
20th Oct 2026
You made everything so easy and stress free. Just one fee and you organised flights, accommodation transfers. Thank you so much. Will use you for our next holiday for sure
Darren Prosser
20th Oct 2026
Never had an issue over many years
Gregory Kidd
20th Oct 2026
Thankyou so, so much for a wonderful holiday package.
We thoroughly enjoyed it.
Please keep us informed if you have any other deals we could consider in the future. We would have no hesitation in recommending your company.
Rosemary Ball
20th Oct 2026
Very easy to book
Transfers easy and on time
This was the 3 rd time staying at Sunprime everything superb.
Would not stay anywhere else. Breakfast brilliant.
Amazing.
Therese Butterss
20th Oct 2026