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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.4/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,007 customer reviews

Always great company to deal with never had any issues great customer service .

Cheryle Witten

27th May 2026

We had the best experience with travel online. Com
Questions answered straight away or within minutes . Everything was well organised pickup for the airport to delivery to the motel.

Michele Welch

27th May 2026

An easy way to book a complete package holiday.

Sharon Hawkins

27th May 2026

We were so thrilled with our experience using travel online that we are already looking for our next trip! Thank you to Nicole for helping us move our accommodation, transfers and return flights when Jetstar unexpectedly cancelled our outbound flight.

Lucy Owen

27th May 2026

Great to deal with-willing to help find the best deals and respond promptly.

Jessica Mikhael-aziz

27th May 2026

Prompt and responsive and everything went to plan. Thank you!

Sonya Broadbent

27th May 2026

Everything was so easy and straight forward. Would use Travelonline again for sure.

Rebecca Clayton

27th May 2026

Everything was excellent!

Lisa Jane Barr

27th May 2026

This is the third time we have used Travelonline and each time our holiday has gone perfectly. The accommodation for our trip to Hoi An was lovely with great facilities. All the transfers and extra adds on went without a hitch. I specifically like the option of being able to choose which airline and flight times when completing the booking. I would be happy to choose Travelonline again for another holiday.

Wendy Willingham

27th May 2026

Very easy to deal with. Extremely prompt with all vouchers and confirmation of our trip. Have used Travel Online previously and would highly recommend and happily use again.

Sheridan Sandiford

26th May 2026

This is our third time booking through Travel Online and it is so easy and they are so helpful! Just working out dates for next year to book again!

Kelly Havebond

26th May 2026

Everything was as promised and all transfer's and room requests were accurate and well organised.

Kirsten Lockyer

26th May 2026

This is the 2nd time we used Travel Online. Communication is spot on. Ease of use with travel vouchers. Will continue to use Travl Online for future Fiji trips.

Olympia Vavlitis

26th May 2026

Holiday was devine! Really enjoyed our stay at Paradisus by Melia - should have been longer! Travel Online provided an easy convenient way to book with timely and relevant communication. Your partners @ Bali Reservation Centre were able to facilitate a change to transfer time at late notice due to Jetstar delay - much appreciated.

Ruth Billington

26th May 2026

Thank you for your help in organizing our trip away - we had a great time in a beautiful part of Queensland - we will definitely be going back!

Alistair Dobie

26th May 2026

Thank you very much for my holiday in Keemala hotel in Phuket very satisfied

Alice Havock

26th May 2026

Booking process went smoothly and everything booked through TravelOnLine went according to plan.

Jude

26th May 2026

Thanks for a great holiday. Everything was very well organised and went well without any problems.

Laurie Mastro

26th May 2026

Great easy process, bookings were seamless. Thank you

Renee Gill

26th May 2026

Super easy to book and pay. Great to be able to get prices whilst checking different hotels, this is lacking at times on other travel websites.
Loved the ability to split the payment.
All documentation received timely and clear on inclusions. Would definitely look to use again for future trips.

Donna Howard

26th May 2026