TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,360 customer reviews

Great customer service with clear communication

Troy Mcnally

13th Feb 2026

Our travel was seamless, the flights, accommodation and the transfers all went ahead without any issues. The service we have received from Travel online has been fantastic - thank you again

Kellie Summers

12th Feb 2026

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David Stevens

11th Feb 2026

Excellent service, fast communication and very respectful

Jack Gray

11th Feb 2026

Hi Tanya,
We had the best time and thoroughly loved our trip to Fiji.  Naviti Resort was exactly as we expected. We got looked after by their amazing staff from the moment we arrived to the moment we left.  Nothing was too much trouble.  Overall everything went very smooth from the moment we enquired with you and right through the booking process. Thank you for organising everything and we will definitely use your services again.

Roger Behrens

11th Feb 2026

Everything was so easy and it all went smoothly with out a hitch.

Lindsay Trevaskis

11th Feb 2026

Three holidays with Travel Online, very satisfied customers!

Fuad Hadzic

11th Feb 2026

Everything went smoothly.Yes l would recommend .

Francesco Ianno

10th Feb 2026

Great organisation and well executed holiday, went off as hoped

Anthony Button

10th Feb 2026

The easiest holiday I have organized!
Didn't need to check in with the consultant as everything was done so it was print info and go.
Pricing was good as well.
Would happily use service again.

Nikki Walsh

9th Feb 2026

Amazing service. Great responsive communication and got us a great deal. Would highly recommend for your holiday neesds :)

Waqar Ali

9th Feb 2026

Everything was great, communicated clearly and zero problems on our travels

Charlotte Miller

9th Feb 2026

Perfect, I had everything I needed for the Holiday
Thankyou

Guiseppe Maio

8th Feb 2026

I would definitely recommend this company , they have great packages with good prices. The Double six luxury hotel seminyak package was amazing ,hotel was very clean and had great restaurants even the lagoon pool had yummy food & great cocktails. I dealt with Nicole who was very professional & always responded to my email enquiries in a speedy manner

Nora Saies

8th Feb 2026

Booking process was seamless

John Beadon

8th Feb 2026

Very easy to deal with and very helpful, I was happy with the value of this holiday and booking was super easy. We had a guide meet us at the hotel the morning after we arrived to organise our transfers and free day tour. All transfers cars were is good condition and drivers were on time and helpful.

Melanie Chittleborough

6th Feb 2026

Highly recommended.

Julia Goldsmith

6th Feb 2026

Awesome service from the Travel Online team from start to finish. Easy to book and pay. Great communication, always answered any queries promptly. Everything ran so smoothly. Thoroughly recommend this travel company for your next holiday!

Linden Golledge

6th Feb 2026

Lisa provided us with a stress free holiday.
Would highly recommend travel online
Will certainly use again for future holidays.

Dianne Macdonald

6th Feb 2026

pretty seamless booking process which resulted in a very enjoyable short stay on Hamilton Island.

Gary Diggles

6th Feb 2026