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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,852 customer reviews

Nicole has been great. this trip was so easy, covered everythgin I required fomr FLights, accomodation & trasnfers. The transfers wer eall on time, effieience & nice people. I'll book a holiday with traveloinline again & Nicole

Scott Husson

11th Oct 2026

Good communication and great service.Trip went well.

Lynn Cook

10th Oct 2026

They attracted me to use a travel agent online after not being able to find what I wanted myself. I trusted them as they were local (Brisbane) and had beautiful locations with everything necessary for right holiday plan for me. Highly recommended.

Natalie Newberry

10th Oct 2026

Fabulous service from TravelOnline from start to finish for our October '26 trip to Bali. The booking / ordering process was flawless, and follow-up excellent when needed. TravelOnline also included a range of great value vouchers for the resort and other 'close by' restaurants which were great and really enhanced the value of our package.
As a first time TravelOnline user, we were thoroughly satisfied with the efficiency and whole experience. TravelOnline, we'll be back.

David Noble

10th Oct 2026

Hassle Free with no issues in getting all the inclusions, nothing was missed and cant fault the service I recieved.

Kim Jacqueline Breeden

10th Oct 2026

Absolutely fantastic service provided by TravelOnline. Not a single issue or hiccup even when we only booked a week or so before departure. Travelonline included bonus vouchers that were great and really enhanced our Bali experience.
I have to say this has been one of the best travel planning / booking experiences ever for me and I look forward to using TravelOnline again soon.

David Noble

10th Oct 2026

This was the first time I used Travel Online. We booked a 10 day package to Bali for me and my husband. I loved that you are able to split the invoice over 2 payments. I will definitely use them again.

Katie Kloprogge

9th Oct 2026

Was easy getting package, and all the vouchers. Contacting for transfers was great and all went smoothly. Great package.

Jacqueline Foord

9th Oct 2026

Great service and top holiday plan. Will use Travel online again.

Stefan Butson

9th Oct 2026

Responsive, efficient and best price we found. I'd definitely book again

Kim Tillott

9th Oct 2026

The service was good, all aspects were booked as required.

Laura Spackman

8th Oct 2026

Travelonline was an excellent choice for our first trip to Thailand, from booking online to the overall help throughout our holiday you can not fault them.
I would definitely use travelonline again.

David Adams

8th Oct 2026

Amazing experience with booking through travelonline. No question too big or small. Second time booking with travelonline and most likely will again in the future.

L Randall

8th Oct 2026

Was a pleasure working with Kristy N and most certainly will be booking all my future trips with her as obtained best deal for my holiday.

Annette Nichols

8th Oct 2026

From booking, to special requests to keeping me updated, Kristy made my booking our holiday absolutely seamless. Cannot thank you enough. Twice now I have booked through Kristy, you made my life so much easier, thankyou

Rosemary Ross

7th Oct 2026

3rd time I have used travel online,
Always prompt fast efficient service.

Scott Macalpine

7th Oct 2026

Very prompt responses to queries and would definitely recommend and use TravelOnline again!

Clare Berthon

7th Oct 2026

Hi there,
Atmosphere Transfers company used was poor service and unreliable.

Joanna Aguilar

7th Oct 2026

Responsive and helpful.

Sarah Palmer

7th Oct 2026

I would love you to send me some coming promos. Everything are organised. Thank you

Edna De Chavez

7th Oct 2026