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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,796 customer reviews

First time going through travel online and everything went smoothly. Holiday package was amazing, communication was great and a great price overall.

Craig Tomkins

1st Oct 2026

Nicole was amazing, all the staff that we dealt with were amazing. Very quick to answer any query that we had. Will certainly use TravelOnline again!

Deborah Deane

1st Oct 2026

Excellent communication and service providing all details on the itinerary, flights and accomodation super efficiently and clearly. Would 100% book through travel online again in the future! Thank you!

Olivia Nelson

1st Oct 2026

Amazing

Louise Thompson

1st Oct 2026

Nicole was always helpful and really quick to respond to emails. I would recommend Nicole to anyone who needs support.

Cassandra Kropp

1st Oct 2026

Very helpful, put together a really good travel and holiday package.

Geoffrey Burnett

30th Sep 2026

Everything ran smoothly and Lisa was very patient while we navigated the details of our trip. We will definitely use Travel Inline again.

Jessica Norma Gidman

30th Sep 2026

You made our holiday so easy and we thank you very much for that

Carissa Mcdonald

30th Sep 2026

I have used travelonline at least 8 times for travel to thailand, bali and most recently vietnam and have had absolutely the best experience. They are easily contactable and quick to help, would recommend

Robert Smith

30th Sep 2026

We found booking with travel online and dealing with Kimberly and other staff to be extremely satisfying.
We were so happy with our holiday and will definitely be booking with you again.
Thankyou so much

Nicole Mangelsdorf

29th Sep 2026

This is our second holiday we have booked with travel online and our experience has been great everything is organised

Michelle Boyle

29th Sep 2026

This was our first time booking with travel online but it certainly won't be our last, we had absolutely no issues with our booking process or the trip itself, would definitely recommend.

Jacqui Hawk

29th Sep 2026

Very helpful and obliging!

Gillian Murphy

29th Sep 2026

Cannot fault travel online. Our 5 night stay in Bali was very relaxing and everything we hoped it would be. Natasha R answered any questions we had and everything was organised and ran smoothly.
We would definitely recommend to friends and family.

Kerry Pert

29th Sep 2026

Travel online provided great service. They were reliable and efficient and get the communication channels open.

Paula Underwood

29th Sep 2026

We had no issues at all with TravelOnline. The booking process was smooth, communication was good, and everything went as expected from their end. Our concerns were entirely related to the room and our experience at the resort itself, rather than TravelOnline.

Marie Brewer

29th Sep 2026

So easy to book, consultants replied quickly, great price - would use again - thank you!

Lisa Pullen

29th Sep 2026

Easy to book and was able to contact if we needed anything. Everything felt organised and all package inclusions were great! Would highly reccomend using TravelOnline.

Melinda Smith

28th Sep 2026

I could not have been more impressed with all the dealings I had with all the consultants that I dealt with at Travel Online. Emails were promptly returned and queries were quickly answered. My entire holiday was arranged from airfares, to accomodation, to free inclusions and vouchers. Every voucher that I presented was accepted without question and the entire week went off without a hitch from the minute I left Perth to when we touched down back home. It was one of the easiest holidays to plan and book. Thankyou. I am highly likely to use Travel Online again.

Karen Fazey

28th Sep 2026

First time using Travel online they were so good and easy to deal with and everything went smoothly. We had a fantastic holiday and will definitely use this company for our next holiday.

William Roberts

28th Sep 2026