TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 18,006 customer reviews
Great value holiday package to Bangkok. Clear commumication and very helpful when I need to reach out. Would consider booking again with them.
Huong Nguyen
29th Oct 2026
The trip was amazing and well organised I only wish there was a package available for 10 days!!
Anne Schreyer
29th Oct 2026
Great communication and provided a clear detailed itinerary. Quick replies to any questions I asked. Thank you Lisa S.
Deborah Whiripo
28th Oct 2026
Really easy to deal with
Luigi Cupello
28th Oct 2026
I am blown away by the service that Travel Online provides. We had a few lates changes that were handled with ease by real people on the other end of the phone within minutes of calling. Every aspect of our trip was taken care of. Would recommend Travel Online to anyone.
Kane Bawden
28th Oct 2026
Kimberley has been fantastic to deal with. Looking forward to booking more trips
Robyn Mayne
28th Oct 2026
Have used TravelOnline several times and has always had amazing service. Will use again.
Trudie Plumb
28th Oct 2026
The service provided by Travel online as always is excellent with any inquiries dealt with promptly and efficiently. Will book with Travel online again.
Carmen Hernando
28th Oct 2026
Excellent all round.
Stephen Robson
28th Oct 2026
will recommend and use again.
brilliant.
thank you
Aaron King
28th Oct 2026
Excellent. We are very impressed and appreciate all the help.
Of course we will recommend you to everyone.
We would like a trip to Japan in the near future. Also please let me know if there is. A special deal for Uluášu.
Thank you and kind regards.
Naila Rahman
28th Oct 2026
Great
Mia Puckeridge
28th Oct 2026
The booking process and follow up was excellent. No stress everything was well communicated and the booking went without a problem
Rodger Paino
28th Oct 2026
Amazing service. Thank you for helping me to have the most enjoyable holiday. I am already looking to book my next trip with you guys.
Linda Kerklaan
28th Oct 2026
All bookings were explained which made planning very easy.
Rebecca Grindrod
28th Oct 2026
First time using T on L. Extremely helpful. Had to make a change to our drop off destination. Not a problem. Would not hesitate to use them again.
Linda Everest
28th Oct 2026
Great value for money . Lovely resort clean comfortable room . Good flights will use Travel on line again.
Sandra Murphy
28th Oct 2026
We Will definitely use you again for our next holiday
Thank you Nicole for all your gelp
Yvonne Joy Selir
27th Oct 2026
Easy to book and communicate, all went to plan with no dramas. Easy holiday planning, thanks Lisa!
Nicole Lawson
27th Oct 2026
no complaints, transfers were very smooth, everything was well organized happy with all the services provided
GAIL GRANSDEN
27th Oct 2026