TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,818 customer reviews
My experience with travel online has been great. Natasha was patient and very helpful in answering any questions I had with regards to accomodation options for a family of five, and quick to respond. She was able to offer many options quickly and provided helpful insight to which places would suit what I was looking for with regards to our trip. I have already recommended travelonline to friends
Bree Ramage
2nd Oct 2026
Wonderful, thank you, everything ran smoothly including flights and transfers..
Lee-anne Thomas
2nd Oct 2026
Booking was super quick and easy. I was able to reach out with special requests and they were responded to promptly.
I liked that information on the destination was sent out before travelling and even a travel check list as I got closer to my travel dates.
I will definitely be looking for a holiday again soon.
Tash R
2nd Oct 2026
Very helpful and friendly representative
Jacqueline Cornell
2nd Oct 2026
Ease of booking and Kristy was very helpful and knowledgeable. Thank you
Suzann Krall
2nd Oct 2026
First time going through travel online and everything went smoothly. Holiday package was amazing, communication was great and a great price overall.
Craig Tomkins
1st Oct 2026
Yes I will recommend you. Great service
Marianna Newton
1st Oct 2026
Nicole was amazing, all the staff that we dealt with were amazing. Very quick to answer any query that we had. Will certainly use TravelOnline again!
Deborah Deane
1st Oct 2026
Excellent communication and service providing all details on the itinerary, flights and accomodation super efficiently and clearly. Would 100% book through travel online again in the future! Thank you!
Olivia Nelson
1st Oct 2026
Amazing
Louise Thompson
1st Oct 2026
Nicole was always helpful and really quick to respond to emails. I would recommend Nicole to anyone who needs support.
Cassandra Kropp
1st Oct 2026
Maddison followed up and responded efficiently to emails and questions
Laura Hartwell
1st Oct 2026
Great to deal with,Jorja was so helpful and efficient, she managed to sort out travel dates with ease.A big thanks to Jorja.Truly a great company to deal with.
Thank you
Donald Barwick
1st Oct 2026
Wonderful customer service and easy booking process
Natalie Bonnici
30th Sep 2026
Very helpful, put together a really good travel and holiday package.
Geoffrey Burnett
30th Sep 2026
Everything ran smoothly and Lisa was very patient while we navigated the details of our trip. We will definitely use Travel Inline again.
Jessica Norma Gidman
30th Sep 2026
You made our holiday so easy and we thank you very much for that
Carissa Mcdonald
30th Sep 2026
Lauren was very helpful and patient with my requests - thank you
Amanda Fletcher
30th Sep 2026
I have used travelonline at least 8 times for travel to thailand, bali and most recently vietnam and have had absolutely the best experience. They are easily contactable and quick to help, would recommend
Robert Smith
30th Sep 2026
Maddie was great to deal with very helpful,
I wish you had another payment option as I don't believe in paying the extra $200 in fees that was disappointing
David Robert Kinealy
30th Sep 2026