TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,842 customer reviews
The service was good, all aspects were booked as required.
Laura Spackman
8th Oct 2026
Travelonline was an excellent choice for our first trip to Thailand, from booking online to the overall help throughout our holiday you can not fault them.
I would definitely use travelonline again.
David Adams
8th Oct 2026
Amazing experience with booking through travelonline. No question too big or small. Second time booking with travelonline and most likely will again in the future.
L Randall
8th Oct 2026
Was a pleasure working with Kristy N and most certainly will be booking all my future trips with her as obtained best deal for my holiday.
Annette Nichols
8th Oct 2026
From booking, to special requests to keeping me updated, Kristy made my booking our holiday absolutely seamless. Cannot thank you enough. Twice now I have booked through Kristy, you made my life so much easier, thankyou
Rosemary Ross
7th Oct 2026
3rd time I have used travel online,
Always prompt fast efficient service.
Scott Macalpine
7th Oct 2026
Very prompt responses to queries and would definitely recommend and use TravelOnline again!
Clare Berthon
7th Oct 2026
Hi there,
Atmosphere Transfers company used was poor service and unreliable.
Joanna Aguilar
7th Oct 2026
Responsive and helpful.
Sarah Palmer
7th Oct 2026
I would love you to send me some coming promos. Everything are organised. Thank you
Edna De Chavez
7th Oct 2026
Nicole C was always prompt on my emails with all the information we needed.
Angela Impala
6th Oct 2026
Everything went smoothly, no issues with trip and such an easy process booking, would definitely use their services again amd recommend.
Rachael Wade
6th Oct 2026
Everything ran so smoothly booking through travel online. I will definitely be using them again!
Stephanie Seeto
6th Oct 2026
Second time I've used your company and will definitely use again. Thank you for an easy experience
Chelsea Morris
6th Oct 2026
Highly recommended, organised from start to finish, perfect trip, thanks team
Aaron AJ
5th Oct 2026
First overseas trip as a family, and first time visiting Bali. A seamless experience using TravelOnline. Everything was as promised and I did not need to prompt or follow up on any services individually.
Emma Spiel
5th Oct 2026
Lisa was fantastic to work with and assisted me quickly with questions. I look forward to using travelonline in future. Our trip was so easy. Pick up and return to airport was booked and drivers on time. Resort was a great location and as good as described in brief. Thanks Lisa
Danielle Keele
5th Oct 2026
No complaints about the service received from Travel Online team. Would recommend and would use them again for future trips.
Susan_P
5th Oct 2026
Perfect Holiday from travel online, we have used this company in the past and will definitely use again in the future.
Tristen Gillespie
5th Oct 2026
Really great service. Thank you
Michelle Krizowsky
4th Oct 2026