TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,533 customer reviews

Really good service with Hotel and airport transfers going very smoothly. Many thanks to Lisa.

Linda Holman

26th Aug 2025

Easy booking process, quick response to emails ☺️

Kate Mccullough

25th Aug 2025

Was well planned, everything went smoothly, had a great time & would use Travel online again.

Vaughan Browne

25th Aug 2025

Speedy, accurate, legitimate company and service. We had absolutely no problems at all with our booking, transfers or accomodation.

Natacha May

25th Aug 2025

Was very well supported through the trip. Great experience overall.

Timothy Langerman

25th Aug 2025

Everything you put together went very well wasn't happy with the accommodation as you'll see in my feedback. If you feel like you would like to have a chat more about it. I'm quite willing to talk to you. Airfares and transfers were good unfortunately Jetstar let us down with stranding us at the airport for five hours at the end of our holiday. I definitely have no problem using you again.

Angela Lucey

25th Aug 2025

Travel Online were fantastic- did everything they said they would do, the organisation was to the letter- everything went as per the intinerary and all so well organised.
we will use them again- and have already recommended them to others!
the value was outstanding.

Paul Howard

24th Aug 2025

Our travel experience was outstanding in all aspects! A very smooth problem free travel highly recommend

Joshua Roach

24th Aug 2025

First time ...
Would recommends

Lynn Beavis

24th Aug 2025

Fabulous service from this company from initial contact to completion of our holiday. It was a large group booking and there was not a single hitch. Every detail was covered, communication was clear, documents provided in plenty of time and a query mid holiday was followed up promptly and efficiently. I look forward to using Travelonline for another family holiday. Thank you

Pamela Roach

24th Aug 2025

We had a great experience with travel online.
I had to change my flight and not only was in no issue but they were so prompt in getting back to me.

I few times I had to get in contact with travel online and the customer service was 10/10. Will definitely book with them again.

Melanie Harrison

24th Aug 2025

Definitely use travel online again

Richard Wells

24th Aug 2025

Our first time booking through travel online and it was a very good experience. Lisa was very helpful and prompt with email responses and our holiday ran very smoothly. 10/10

Jessica Annells

24th Aug 2025

Last minute booking but very quick to respond.
Yes I would recommend and use Travelonline again.

Carly Campbell

23rd Aug 2025

Awesome holiday package. Easy, no stress. Cant wait to do it again.

Daina Maher

23rd Aug 2025

As always, everything went like clockwork. I have never had a problem with flights, accommodation, pick ups and drop off etc. And this was an amazing deal. Love dealing with Travel on line and I always recommend it to others. Thanks so much and I look forward to my next trip.

Mary Lance

23rd Aug 2025

It was so easy using travel online . They sent me everything I needed and all the extras quoted were delivered. Away Legian is a great hotel . Booking a holiday couldn't be easier .I will use Natasha and travel online again and again. Thank you for delivering me a trouble free holiday .

Adam Batt

23rd Aug 2025

Great package. Our flights, transfers and hotel were all on the money. It was an easy, drama free holiday. Thanks for your assistance!

Karen Smith

23rd Aug 2025

Everything was perfect

Melissa Halpin

23rd Aug 2025

Excellent. All very straight forward and everything went very smoothly including airport pickup and drop off. I would definitely recommend your company.

Caroline Nichols

22nd Aug 2025