TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,918 customer reviews
Resort perfect, add-ons perfect. Thanks.
Robert Cranney
22nd Oct 2026
A bit confusing to begin with because of the different quotation numbers for the same package but good pricing and helpful customer service.
Donna Ellwood
22nd Oct 2026
No issues with trave online , prompt and helpful.
Monique Hope
22nd Oct 2026
Great communication, very prompt replies after submitting our request.
Tonietta Gagliardi
22nd Oct 2026
Kimberley S from TravelOnline was a pleasure to work with. Nothing was too much trouble and any queries we had were always promptly answered. We will definitely be booking through this company again.
Susan Gavin
22nd Oct 2026
Service was great, easy and responsive to queries
Jennifer Rowe
21st Oct 2026
This is the second time we have booked through Travel online and cannot fault the service of this company.
Every aspect of of the itinerary from being picked by the transfer company and taken to and from the resort was very well organised
and would not hesitate to book with them again for future holidays.
Shane Coughlin-hall
21st Oct 2026
Excellent,will definitely use again.Fast responses to any questions and kept me updated all the way to departure day.Would recommend and will be using for next holiday. Thank you
Angela Kidd
21st Oct 2026
The easiest service, everything from the flights to the transfers to and from the airport.
Robert Haskell
21st Oct 2026
Nicole was amazing 10/10
Very friendly and Happy to help with all my questions. Nothing was to much trouble for her.
Will definitely be asking for her when we book our next trip.
Leonie Brown
21st Oct 2026
Excellent
Catherine Mcglennon
21st Oct 2026
Fantastic service. TravelOnline didn't let us down and was there for every step!
Monique Hill
21st Oct 2026
Great experience with Lisa highly recommend
Sharon Wilson
21st Oct 2026
Thank you Kristy everything was awesome,my 3rd time with you guys and never ever had a problem…thank you again Kristy another awesome holiday..
Stefney Svoboda
21st Oct 2026
Yes would recommend
Rhonda Farley
21st Oct 2026
We had perfect service and will definitely book again !
Nicole Cooper
21st Oct 2026
Great experience!
Andrej Jedlovsky
21st Oct 2026
Great service, great prices
Shadi Ghazal
21st Oct 2026
Amazing customer service, quick to respond on enquiries and great value holiday packages. We had a beautiful in the Cook Islands. Very satisfied. Thank you so much!
Maria Lopez
21st Oct 2026
The Travel Online team were great! When our flight changed they updated us and rearranged and confirmed updated airport transfers. They were also responsive to emails and were readily available via the phone when we needed to quickly check about our luggage and connecting flights. Would not hesitate to book another package in the future.
Kristin Hunt
20th Oct 2026