TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,011 customer reviews

Fabulous, will always check what packages & deals travel online have before booking my next holiday. Communication was excellent and Natasha R was so helpful. Thank you

Donna Leigh Duyvestyn

14th Nov 2025

The service I received was fantastic. I think that went over and above to keep me informed. Everything was so easy.

Allan Lewis

14th Nov 2025

Everything went smoothly ! First time I was stress free from booking pick ups and drop offs. The whole package was really good ! TravelOnline did an awesome job - we were welcomed with beaded shell necklace - and also a lovely hand made bag. Thank you for your service ! We loved Fiji and the people !

San Kranh

13th Nov 2025

Lisa was a wonderful consultant. Anything we asked to change or enquired about she was immediately onto it. Recommend travel online to anyone.

Debra Magann

13th Nov 2025

Amazing service - faultless from beginning to end - Travelonline we will be talking to you again very soon!

Amanda Mclean

13th Nov 2025

Excellent service from the team.. we loved our resort Bali Gardens beach resort. Everything was perfect. Will definitely book with travel online again.

Lisa Cribb

13th Nov 2025

Wonderful quick and easy service especially when there is an issue.

Anne Hodges

13th Nov 2025

Exceptional service on a wonderful hoiliday. Will definitely use you again. Best deal after talking to others at the resort who had booked through other travel companies.

Kim Vecanski

13th Nov 2025

Nastasha R,
Was very helpful at explaining all the details for our trip.

Tracey Pitts

13th Nov 2025

Travel online very easy to deal with and I have already recommended the company to 2 people I met while I was away. I'm so glad I remembered I had used this company before.

Clare Green

12th Nov 2025

First time we have used travelonline and will use again. Great package and price. All aspects were handled well and perfectly organised for us.

Kylie Rue

12th Nov 2025

Cannot fault the service from Travelonline. I have no hesitation in recommending them for your travel bookings.
when they add an extra activity use it as it always is the best.

Phillip Giles

12th Nov 2025

we've booked a couple of things through Travel online and every time our trip went perfectly. Lisa and her team do a great job and I would recommend using them.

Sandra Woollard

12th Nov 2025

Excellent service
All documents needed were sent out , no hassles with a ything

John Huxham

12th Nov 2025

Cannot fault TravelOnline for their great service for our family planned holiday. When one member of our group had a medical condition arise, and was unable to go, Emma and the girls went out of their way to help us change bookings/flight arrangements etc. I definitely recommend TravelOnline for holiday bookings and will use them again in the future. Thank you Girls.

Gail Nish

12th Nov 2025

Thank you so much for everything Lisa, we had the best time at Fiji.

Jean-jacques Heraud

11th Nov 2025

What a wonderful break.
Not a thing to organise. Everything is already sorted for you. Simply pack and enjoy the cocktails

Sharon Murphy

11th Nov 2025

Great service. Easy to book and wonderful holiday packages.

Annette Marriner

11th Nov 2025

We have dealt with other online travel companies in the past and this is the 3rd time we have dealt with TravelOnline when going to Bali. The process of dealing with TravelOnline is seamless and stress free. Keep up the good work.

Peter Oates

11th Nov 2025

Once again our experience with TravelOnline was floorless. Kristy got our trip together with our specifications very professionally and was very helpful and knowledgeable. We highly recommend TravelOnline to family and friends.

Garry Tomkins

11th Nov 2025