TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,805 customer reviews

The entire team at travelonline were helpful and took away any anxiety that comes with booking an overseas holiday - can't wait to book our next holiday knowing that we are in such great, knowledgeable & professional hands

Anthony Christodoulou

15th Oct 2025

Great Service

Lynette Jones

15th Oct 2025

Made our family weekend away really special, everything we meeded was sorted out, clear and on time.

Alex Robertson

15th Oct 2025

Efficient, good communication, found a great package, hassle free. I will return! Thanks Nicole.

Zoe Ross

15th Oct 2025

Seemless

Lynette Smith

15th Oct 2025

Thanks Lisa, we had a great trip and your team did a fantastic job of booking and making accommodations to our booking. Thank you, Nicki

Nicki Penny

15th Oct 2025

Great company to deal with. Helped us every step of the way, good communication and a seamless trip abroad. Will definitely use this company again

Corie Marsh

15th Oct 2025

Very helpful in every way. Will be booking a repeat trip very soon.

Jamie Knott

15th Oct 2025

Super prompt service and replies. Very efficient company. Second time in 2 yrs - so easy to modify/change dates without going back n forth. Highly recommend

Jennifer Bermingham

14th Oct 2025

Would recommend

Sandra Reitano

14th Oct 2025

Very seamless process when researching and booking our trip. Quick response time

Nicole Kuziow

14th Oct 2025

Service was excellent, nothing to fault at all.

Ryan Astley

14th Oct 2025

Fantastic as per normal.

Eric Alexiades

14th Oct 2025

Seamless process to book. The flight and accommodation were according to the plan. The welcome at the airport was a great start to our holidays. Overall great experience

Oscar Eduardo Cetina Perez

13th Oct 2025

The service through Travel Online was excellent. I was a little sceptical at first booking a big overseas holiday all online but the was no need to worry. Itinerary's and all other important information was sent through promptly. Reminder emails and updates kept us on track and feeling like we knew what was happening. There was no need for us to contact Travel Online while we were on holiday as everything was so well organised and ran smoothly. Thanks Lisa and Team.

Alison Coyle

13th Oct 2025

Very well organised with everything as advertised. We didnt have any problems at all. Would use Travelonline again in the future.

Sandra Hames

13th Oct 2025

From the beginning until the end Natasha provided amazing service and information regarding our trip to Phuket. I was travelling with ny family to celebrate my 50th birthday and I would say that it's the best trip we have ever had. Kamala beach is such a great area and the adults only resort was perfect to unwind in. When Jetstar cancelled the flights, Natasha ensured that we had other options straight away and it was seamless. Looking forward to our next booking!!

Paulette Marie D'argent

13th Oct 2025

Great service. Excellent package deals. Very easy

Kirstin Mccallum

13th Oct 2025

Great service

Jane chapman

12th Oct 2025

Excellent service. Thank you so much for great help in planning and execution of this trip. This was so wonderful and relaxing trip we had in long time. We are still cherishing the moments we lived there.

Kaushik Kukade

12th Oct 2025