TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,879 customer reviews
We have booked several overseas trips with your company. We are extremely satisfied with the ease of booking, your communication and our enjoyable holidays. Thank you
John Trigg
14th May 2026
From the time of booking to taking our holiday the process was seamless. Nicole Chow was very helpful and easy to deal with.
Katerina Raymer
14th May 2026
Very happy & pleased to deals with your company all our bookings were very well managed & informed.
Lee Joedicke
14th May 2026
Very professional and easy company to go with
Linda Parker
14th May 2026
Was easy for the 5 of us as there was no confusion about flights, transfers, accommodation or tours.
Brady Meek
14th May 2026
Very happy with our service provided by TravelOnline. Everything went well, no issues and would highly recommend and use their services again!
Sarah Wust
14th May 2026
Natasha was very easy to work with and our package was great value for money.
Deborah Riethmuller
14th May 2026
Great holiday and great service from travel online
Hugh Morton
14th May 2026
The perfect place to stay
Good location, good service
Will definitely book again
Wenhui Yang
14th May 2026
was very easy to deal with Nicole.
Peter Cassels
14th May 2026
Thank you for your service.
Mark Fisher
14th May 2026
Thank you for your assistance in helping us have a stress free holiday, I will continue to use travel online ⭐️⭐️⭐️⭐️⭐️
Simone Parish
14th May 2026
Great service.!! Nothing a problem. Everything was spot on and a great holiday had by all.
Thank you
Karen Dawson
14th May 2026
Fantastic experience! All inclusions were available & transfers were excellent! My son has a food allergy & all his needs were absolutely met.
Peta Owsnett
13th May 2026
very good
Dabe Krstevski
13th May 2026
Super professional & smooth booking process including all email documentation. Wonderful two weeks at Sunprime, Kamala Beach, Phuket, Thailand. I highly recommend & would visit again in 2027.
Steve Imhoff
13th May 2026
Very professional prompt service.
Graeme Donaldson
13th May 2026
Didn't need too much along the way, however, online booking, payment and communication was easy to navigate and there no issues along the way. Would use again.
Alexander Gibbins
13th May 2026
Everything we requested as part of the package including airfares, accommodation, airport transfers and tours were organised promptly and everything worked perfectly. Happy to recommend.
John Gregor
13th May 2026
We were very happy with the service provided. Thank you Lisa for your efforts. We had a wonderful holiday and would use TravelOnline again in the future.
Alan Bowden
13th May 2026