TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,903 customer reviews
We had perfect service and will definitely book again !
Nicole Cooper
21st Oct 2026
Great experience!
Andrej Jedlovsky
21st Oct 2026
Great service, great prices
Shadi Ghazal
21st Oct 2026
Amazing customer service, quick to respond on enquiries and great value holiday packages. We had a beautiful in the Cook Islands. Very satisfied. Thank you so much!
Maria Lopez
21st Oct 2026
The Travel Online team were great! When our flight changed they updated us and rearranged and confirmed updated airport transfers. They were also responsive to emails and were readily available via the phone when we needed to quickly check about our luggage and connecting flights. Would not hesitate to book another package in the future.
Kristin Hunt
20th Oct 2026
Great service
Michelle Plunkett
20th Oct 2026
You made everything so easy and stress free. Just one fee and you organised flights, accommodation transfers. Thank you so much. Will use you for our next holiday for sure
Darren Prosser
20th Oct 2026
Never had an issue over many years
Gregory Kidd
20th Oct 2026
Thankyou so, so much for a wonderful holiday package.
We thoroughly enjoyed it.
Please keep us informed if you have any other deals we could consider in the future. We would have no hesitation in recommending your company.
Rosemary Ball
20th Oct 2026
Very easy to book
Transfers easy and on time
This was the 3 rd time staying at Sunprime everything superb.
Would not stay anywhere else. Breakfast brilliant.
Amazing.
Therese Butterss
20th Oct 2026
Love booking through Lisa. Very helpful and makes the whole process easy
Joel Dowden
20th Oct 2026
Wonderful service would use again
Tane Gordon Henderson
20th Oct 2026
Great deal for families, communication was very responsive, everything was organised efficiently.
Sarah Dybing
19th Oct 2026
Grace was our lady on the spot who assisted us with our transfers and tourist packages. She knows her stuff and I have no hesitation in recommending her. She organised Thai cooking classes, fishing charters, 6 hour private tour of Phuket Island by our local guide Azimut and 2 tours to many of the smaller islands of the coast. All priced well below those found in on line searches. TravelOnline know what they are doing!
Mark Thompson
19th Oct 2026
Informative and timely correspondence with a great value package deal.
Jonathan Hogg
19th Oct 2026
Have used Travel Online a few times now and found them very professional, very quick to respond, and they have fantastic deals!
Sarah Knox
19th Oct 2026
Great communication and assistance changing our dates when we couldn't get our first choice.
Rachael Walker
19th Oct 2026
We always had great service from travel online and highly recommend them.
Kylie Davie
19th Oct 2026
Great service and quick response to all queries
Julie Walker
19th Oct 2026
Great service from Tanya.
Katie Grainger
18th Oct 2026