TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,310 customer reviews
A wonderful holiday organised by Kirsty. Everything fell into place from transfers to and from airport to check-in to the Tour company coming and organising some wonderful tours. Would definitely recommend. ⭐️⭐️⭐️⭐️⭐️
John Pleasants
16th Jul 2026
Could not fault the service and great package we received. Thank you!
Gabriela Wilson
16th Jul 2026
Responsive, cost effective and really easy to use! Thank you.
Donna Oconnor
16th Jul 2026
Very easy booking through travel online & excellent customer service with any queries.
Maree Uzelac
16th Jul 2026
Travel Online was excellent in organising our family holiday. Everything was smooth and accurate. I recommend this business
Daniel Zagar
16th Jul 2026
Very helpful and understanding
Anthony Hudson
15th Jul 2026
Great support. Very responsive to questions. Smooth sailing the whole way. Thanks Lisa!
Christine Purcell
15th Jul 2026
Fantastic holiday in Vanuatu all organised by Tanya at Travel online
Jennifer Van Munster
15th Jul 2026
Every thing was easy from booking to payment. Well organised, no hiccups. The resort was very nice,they might need some more staff as things took abit of time to happen( but maybe that was just island time )
Craig Dunkley
15th Jul 2026
Booking was easy and the communication was great.
Sameer Patel
15th Jul 2026
Nicole went above and beyond in managing to arrange for fourteen of our family members to travel from several different places to have a fabulous holiday in Fiji. It all went smoothly and exceeded our expectations. We have already recommended TravelOnline to other people.
Margaret Mcspedden
14th Jul 2026
Excellent service
Recommended
Sharon Verhoeven
14th Jul 2026
Fabulous service. We needed to change some of our booking and every phone call & email was answered promptly. Staff were friendly, patient & professional.
I will be booking with TravelOnline next holiday. Definitely recommended.
Sharon Verhoeven
14th Jul 2026
Excellent company to deal with.
Rebecca Louise Pholi
14th Jul 2026
Both Kirsty and Natasha were great. Would definitely recommend them
Catherine Allen
13th Jul 2026
Amazing. Everything ran to plan and was well organised. Love that I didnt have to worry about a thing, all transfers were well done and the whole experience was very pleasurable and memorable. Thanks again, I will definitely be back for another holiday soon. Any questions were also answered promptly and easy communication
Kimberly Featherstone
13th Jul 2026
Thank you Travel Online team! Responding to emails was prompt. Your support was great!
Lynette Patman
13th Jul 2026
Thank you. Your service makes planning holidays so easy. What you packaged for us was wonderful and great value for money.
Brian Procter
13th Jul 2026
Fabulous, great service and great value. We loved our vacation and will definitely be booking another trip through you
Cynthia Lee
12th Jul 2026
Excellent service Nicole did everything she could to help me and my group of 15 we would go to her again
Louise Goodger
12th Jul 2026