TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,488 customer reviews
Excellent service, follow up and information provided. Couldn't fault TravelOnline and would highly recommend them for your next holiday adventure!
Van
17th Mar 2026
Great service as usual 3 years in a row now!
So easy to book online or call for a more personal experience. Thank you Lisa
Loren Pitt
16th Mar 2026
Prompt, friendly & efficient service, thanks Natasha.
Stephen Fincher
16th Mar 2026
The service from travel online was amazing, the packages were great. Staff were easy to speak to and everything was made very smooth. I would definitely book through travel online again with there awesome packages. I have recommended them to lots of friends and family.
Maya Cashion
16th Mar 2026
Nothing was a problem. Always responded and quickly.
Nick Chris
16th Mar 2026
TravelOnline are my favourite agents, who I've recommended to friends, family and colleagues. I've booked packages twice so far (in Australia and overseas). The website is easy to navigate. The deals are excellent value. If anything changes, the TravelOnline team are quick to let me know. They are also highly responsive if I email with questions.
Teresa
16th Mar 2026
Great service and prompt attention from staff would highly recommend Travel Online.
Phillip Omann
16th Mar 2026
No complaints. The trip was organised really well....Everything went according to plan.....
Jennifer Alley
16th Mar 2026
Very helpful and seamless booking process
Gianni Festa
16th Mar 2026
Great service once again.
Holiday deal was amazing
Kathryn Mitchell
15th Mar 2026
All my questions were promptly answered and our Fiji booking package was all we could have wished for. I hope to return one day.
Julie Bennett
15th Mar 2026
Amazing and seamless ! Didn't have to worry about a thing ! Thanks again
Tennille Martin
15th Mar 2026
I've booked with travel online via Lisa and few times now, cannot fault the ease of all the booking experience from flights to return. Always taken care of. I have recommended to family & friends and would not deal with anyone else. Thank you for another wonderful holiday.
Melissa Brennan
15th Mar 2026
The team at travelonline are professional and experienced- we had a delay with our trip and they assisted us and made contact with our accommodation and transfer operators without hesitation and took the worry from us. Great travel
Operators.
Nicole Gourlay
15th Mar 2026
Wonderful service and communication was also great.
Easy booking and all vouchers given in package were used by us. Would book through you again. Thankyou we had a great trip.
Erica Kirk
15th Mar 2026
Great, easy service. Clear and helpful information. Very happy with our trip.
Garry Cooper
15th Mar 2026
Everything was well organised and delivered.
Alfred Debono
14th Mar 2026
Great service & prompt
Exceptional value for money deal
Nice surprise to receive a complimentary beach bag each on arrival at the airport
Shona Flarherty
14th Mar 2026
Efficient service
Roslyn Martin
14th Mar 2026
Once we booked everything was so smooth and arranged perfectly
Casey Burke
14th Mar 2026