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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,098 customer reviews

Thank you for the seamless process of our holiday booking. Your booking page was easy to navigate and very informative. After my booking was made, I had questions and they were answered promptly. All emails regarding payments and our vouchers were helpful and easy to follow. This is our second time using Travel Online, not our last and definitely will be telling people about you.

Debra George

1st Dec 2025

Fantastic to deal with and got a great deal. Very quick at responding to any questions. Would not hesitate to book through them again.

Caitlyn Fitzpatrick

1st Dec 2025

Very happy

Brian Mcnamara

1st Dec 2025

Fabulous communication, answered queries promptly , organised entire trip , countdown, payment due dates. Local information supplied and made this trip a breeze. So impressed we have booked our next overseas holiday with Lisa

Susan Lawrence

1st Dec 2025

Everything went smoothly. We had a fabulous holiday, thanks to Lisa. I would highly recommend Travelonline and will definitely book another holiday.

Irenee Louise Boehme

30th Nov 2025

Absolutely loved booking through you was very easy and any questions I had were answered quickly

Sharni Atkinson

30th Nov 2025

Great service and excellent communication. Never have any issues.

Joel Dowden

30th Nov 2025

Great service. Easy to deal with. I had to amend my booking and this was done with ease.

Kylie Colburn

29th Nov 2025

Thank you guys for the best service will recommend you for everyone and will look forward to book next holiday with you guys m

Salam Nabeel Yousuf Raees

29th Nov 2025

Travel Online was very easy to deal with and made it easy. We would have liked to know pick up times on our tours we booked through them as well as gotten a reminder email about when our tour was and the documentation print out was a little disjointed which lead to a date mix up. But overall would recommend to use and looking forward to using them again.

Stephen Zeglio

29th Nov 2025

Very satisfied with the service we received. Everything was delivered as described. The whole process was easy and professional. Already booked another trip with TravelOnline.

Graham Finlayson

29th Nov 2025

Thanks you enjoy holiday

Ming Hwang

29th Nov 2025

This is the third time we have been to Bali with Travel Online group and it is faultless. Great price and everything is seamless from airport transfers to check in.

Adrian Lewis

29th Nov 2025

Great service & communication. Highly recommend

Denise Fawell

28th Nov 2025

Very easy to book online. We couldn't get the room we wanted but was able to secure a different room without any problem.

Kevin Paul

28th Nov 2025

A very good experience with Travelonline will definitely be using again

Helen Cooper

28th Nov 2025

We are very grateful for all your help Everything was very professional & easy to navigate. Thank you so much Kimberley. Regards BRAD & RACHAEL.

Bradley Kerr

27th Nov 2025

Everything that was organised ran smoothly. Communication was very good.

Shane Mccosker

27th Nov 2025

Every thing went perfectly.
The trip was well organised, with pick ups and drop offs, hotel extras all included.
Will definitely use TravelOnline again…

Julie Harvey

27th Nov 2025

Not sure i could ever use another service after booking with the travel online team. They were so helpful, and their communication made booking an absolute breeze. So glad we stumbled upon their packages for our honeymoon. Will definitely be booking with them again

Phoebe Collins

26th Nov 2025