TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,195 customer reviews
Great helpful service.
Jennifier Peters
30th Dec 2025
yes
Kerrie Penington
30th Dec 2025
Great service from booking right through to the time we left and returned
Taara Jean Te Puia
29th Dec 2025
Great people to help you to chose a wonderful trip!
Janette Whiddon
29th Dec 2025
TravelOnline made the organisation of this trip super simple! Clear details of what's included on packages and sorting out airport transfers. Documents sent promptly and reminders to prebook seats through the airline. Very efficient, 100% recommend!
Esher Ann-mari Hook
29th Dec 2025
First time using travel online. It was fantastic. Easy and no stress. All in one flights, hotel, discounts and even activities . Even got a really nice bag from our driver.
Will be using them again. Highly recommend
Carly Wood
28th Dec 2025
Effective , reliable and efficient communication at all times
Pauline Orourke
28th Dec 2025
Great service. Responsive and worked well finding the right place to stay with a bunch of inclusions. Would use again.
Rowena Barrett
28th Dec 2025
As always a pleasure to work with Kristy. All smooth and efficient and professional. Thankyou
Marilyn Dillon
28th Dec 2025
Tanya did a fantastic job organising our family holiday to Fiji. Efficient and friendly service, with excellent communication. Highly recommend!
Karen Magnussen
28th Dec 2025
Everything was organised perfectly, Good Hotel, airport pickup and flights. I would recommend it for everyone.
Harsha Prakash
27th Dec 2025
Wonderful experience using TravelOnline for the first time. Our holiday from GC to Bali was jam packed with extra goodies, benefits and add-ons, all flights & accomm included for such an amazing price! The website was super easy to use & took all the hassle out of organising a big trip on our own. Thank you, can't wait for the next adventure!
Shahni Maxwell
25th Dec 2025
A very smooth and well organised holiday.
A great value package tailored to suit our needs. Everything was included which meant by the time out holiday came around we hardly needed to spend money while away. Flights ,accommodation in 2 locations,activities transfer and meals all covered in the package.
Leanne Kristy Wilcher
25th Dec 2025
Very happy with service.
Bradley Page
24th Dec 2025
Outstanding service throughout the entire process. From the first enquiry to the thoughtfully provided options and the easy accommodation of changes, everything was handled seamlessly. The trip was wonderful, and we truly enjoyed it as a family. I would happily recommend Travel Online and look forward to booking with them again.
Sreenith Puthamatam
24th Dec 2025
Very easy
Angela Parsons
24th Dec 2025
Tanya was very helpful and responded quickly.
Megan Clark
23rd Dec 2025
Travel Online were terrific from start to finish, flights, accomodation, transfers, tours were all taken care of so well. Thank you very much.
Happy Christmas
Robert
23rd Dec 2025
Awesome every single time.
Tracy Lee Falting Kalleske
23rd Dec 2025
Really easy process, first time using travel online and not a single issue everything ran smoothly.
Casey Binns
23rd Dec 2025