TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,056 customer reviews
Always great service with Natasha R. If she wasn't available other staff were very helpful too. Nothing is a problem and they always get back to me in a short time.
Kelly-jane Lee
4th Jun 2026
One word FANTASTIC we are looking on going again in September next could you please give use a quote on staying at Graceland
Regards
Sue Cox
Susan Cox
3rd Jun 2026
This would have to be the easiest holiday ever organised. No glitches and everything g ran smoothly. We will definitely use TravelOnline for our next holiday.
Donna Harford
3rd Jun 2026
Staff were easy to deal with & any questions were answered in a timely manner.
John Eric Kearney
3rd Jun 2026
Grace from Fusion Travel is amazing!
Not only did she remember me from last year but she gave me good weather advice on which day to go to the elephant sanctuary and booked me a very good seat for the Simon Cabaret. Loved it!!! She is a real asset to your business.
Pamela Bubb
3rd Jun 2026
Great communication
Ricardo Housham
3rd Jun 2026
Great service
Great package deal
Overall very satisfied
Angela Tilly
3rd Jun 2026
It was the first time I'd booked a holiday with Travel Online. The process was professional with easy communication. You could ring someone in Australia who can confirm your travels. I wouldn't hesitate to use travel online again. Thankyou
Rohan Walker
3rd Jun 2026
I have used your services twice now and can highly recommend
Robyn Chatfield
3rd Jun 2026
What we really liked were the inclusions you gave us. They were all really good value and things that we could actually use and enjoy such as the massages, the dinner for two, the day at Finn's. We will book with you again in the future, thank you
Karen Louise Green
3rd Jun 2026
easy to book online, and quick to respond to any questions, will be booking with travelonline again. Thank you
Nuchanad Evans
2nd Jun 2026
Great service.
No problems with flights
Very happy
Janice Eileen Critchlow
2nd Jun 2026
Great service and easy to book
Rodney Miller
2nd Jun 2026
Thank you SO much. Everything was perfect and everything flowed seemlessly. Will DEFINATELY use your services again. 100% Happy A+++++
Teresa Treloar
2nd Jun 2026
Great, efficient, quick and easy service online. Would not hesitate to use again, thanks Lisa
Diane Mcauley
2nd Jun 2026
Kristy always kept us up to date with what was happening. Would recommend Kristy and Travelonline anytime. Great value for money. Already looking at next trip
Glenn Harris
2nd Jun 2026
Travel online was fabulous, would highly recommend!! Everything worked seamlessly from departure to arrival. All transfers (Rosie Holidays) were done professionally and staff were exceptional.
Rosemary Cerra
2nd Jun 2026
Always emailed back to me with any queries I had in a timely manner, great service.
Cherie Cmrlec
1st Jun 2026
Very smooth booking process with good value
Warren Davidson
1st Jun 2026
Friendly, prompt and professional service
Will definitely book through Travel Online again
Nicole Nye
1st Jun 2026