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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,220 customer reviews

Everything went great

Gary Hearne

9th Jan 2026

We had a wonderful experience staying here twice within a year—once in December last year and again in the same month this year. On both occasions, we stayed at the same hotel, and each visit was just as memorable as the other. The consistency in service, comfort, and overall experience made our trips truly enjoyable and reinforced our decision to return.

Venkatesh Pachiyappa

8th Jan 2026

Would recommend to friends!

Inge Susanti Kudinar

8th Jan 2026

Fabulous service. The whole process was easy from beginning to end. Very response with any queries. Highly recommend

Renee Salvo

8th Jan 2026

Go guys were fantastic! You were always quick to respond if we had any queries and everything went smoothly and according to plan. Thank you!!

Dannielle June-aileen Charters

7th Jan 2026

Everything ran smoothly. Will definitely use again.

Melissa Marshall

6th Jan 2026

Thank you for being so responsive and booking for us a fantastic holiday!! We needed to make some changes last minute and you were able to assist quickly and efficiiently Thank you - we have already recommended TravelOnline to others Leonie

Leonie Robinson

6th Jan 2026

Really happy with the service and support from TravelOnline. They were always very easy to get hold of and the hotel had all of the details exactly correct from their booking. Would definitely book with them again.

Deborah Fountain

6th Jan 2026

This is the second time I've used Travelonline and again I'm happy with the convenience and ease they make everything. All documents are ent and contain all information required.
You also can't beat the price. They are my go to for any travel. Highly recommend

Sarah O'keefe

5th Jan 2026

After booking with you the service was great.
It was a little hard with the first booking and looking forward to getting help with my next 2 week trip to Bali over Xmas this year.
You know the most about the venue and location and I just want to make sure that I make the most of the travel opportunity when we book our trip

Carlene Ngoma

5th Jan 2026

Kim provided excellent service to us. She is kind, professional, patient and fast responser. I will definately choose TravelOnline again!

Wenxian Pan

5th Jan 2026

Easy to deal with, emails always replied to

Hayley Kotlyar

5th Jan 2026

All questions were answered and quickly. Thank you so much and looking for our next holidays!

Lynn Chen

4th Jan 2026

I booked our first holiday in 15 years and the process with this company was easy and seamless. Highly recommend

Vanessa Taylor

4th Jan 2026

Well organised with no issues. Thank you

Helen Croker

4th Jan 2026

Everything went very smoothly and we had a great time. Good communication and helpful advice

Elizabeth Nielsen

3rd Jan 2026

Very smooth booking process

Anne Gilbert

3rd Jan 2026

Provided a professional and first class. The whole trip went ssmoothly without hassles

David Harnott

3rd Jan 2026

Excellent. She went above and beyond to find us the perfect holiday. Thank you

Gillian Elizabeth Buscumb

2nd Jan 2026

It's the second time we have travelled to Bali with Travel on line. The whole process was very easy and straightforward. From booking the holiday and being picked up to and from the airport was a seamless process. Thank you once again Travel on line.

Lisa Mckean

2nd Jan 2026