TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,084 customer reviews
Very easy to book online. We couldn't get the room we wanted but was able to secure a different room without any problem.
Kevin Paul
28th Nov 2025
A very good experience with Travelonline will definitely be using again
Helen Cooper
28th Nov 2025
We are very grateful for all your help Everything was very professional & easy to navigate. Thank you so much Kimberley. Regards BRAD & RACHAEL.
Bradley Kerr
27th Nov 2025
Everything that was organised ran smoothly. Communication was very good.
Shane Mccosker
27th Nov 2025
Every thing went perfectly.
The trip was well organised, with pick ups and drop offs, hotel extras all included.
Will definitely use TravelOnline again…
Julie Harvey
27th Nov 2025
Not sure i could ever use another service after booking with the travel online team. They were so helpful, and their communication made booking an absolute breeze. So glad we stumbled upon their packages for our honeymoon. Will definitely be booking with them again
Phoebe Collins
26th Nov 2025
Very happy with the service. Everything organised by Travelonline went smoothly!
Michelle Barron
26th Nov 2025
Easy to deal with. Super friendly and helpful. All requests we asked for were fulfilled in relation to cots and Highchairs. Appreciate the wonderful service.
Jessie-lee Hoareau
26th Nov 2025
Everything was perfect
Thank you
Dennis Ebert
25th Nov 2025
Once again, another great trip arranged by T.O.L.
We book at least three (3) different trips both local and overseas each year through T.O.L. and are never disappointed. The service and value is first class.
Already have two trips booked for 2026, and searching for more.
Grant Bligh
25th Nov 2025
Hotel great and all inclusions as stated.
Booking, including flights, was seamless.
Would definitely use this company again to book holidays!
Karin Jannigje Mitchelmore
25th Nov 2025
Fantastic service, always very helpful. Thank you
Jenna-lee Fyffe
25th Nov 2025
Jackie was amazing. Very helpful, attentive and informative. She honestly made me feel like I could trust this company to help me with my holiday as well as my family and friends.
Courtney Sultana
25th Nov 2025
Straight forward, very responsive clear & uncomplicated.
Simple & direct service & communication
Rosemary Mclean
24th Nov 2025
A good trip and booking experience all round!
Robert Gray
24th Nov 2025
Great service. Staff very helpful.
Teresa Mammone
24th Nov 2025
Was great to book our much awaited holiday to Fiji.
Made the trip plans so easy.
Especially liked the touch of the beautiful locally made beach bag presented on arrival that supports local island women with employment. ThankYou
Raymond Carucci
24th Nov 2025
Sorted out any issue quickly. Happy service.
Gabrielle
24th Nov 2025
Great service very responsive and helpful .. we will use Natasha again
Arron Glass
24th Nov 2025
Very responsive and helpful. Thank you
Carla Van Der Wel
24th Nov 2025