TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,379 customer reviews
Great customer service with clear communication
Troy Mcnally
13th Feb 2026
We keep using Travelonline because of the friendliness and efficiency.
Francis O'rourke
12th Feb 2026
All 2Easy. Had all my details from previous bookings made it so easy. Natasha put it all together in a flash! 10/10
Laurie Wiffen
12th Feb 2026
Our travel was seamless, the flights, accommodation and the transfers all went ahead without any issues. The service we have received from Travel online has been fantastic - thank you again
Kellie Summers
12th Feb 2026
Very happy with the service.
Fast and helpful.
Will use this agency again.
Joel Davie
12th Feb 2026
Excellent service - always willing to help us get the best deals
Susan Kirwan-hamilton
12th Feb 2026
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David Stevens
11th Feb 2026
Excellent service, fast communication and very respectful
Jack Gray
11th Feb 2026
Hi Tanya,
We had the best time and thoroughly loved our trip to Fiji. Naviti Resort was exactly as we expected. We got looked after by their amazing staff from the moment we arrived to the moment we left. Nothing was too much trouble. Overall everything went very smooth from the moment we enquired with you and right through the booking process. Thank you for organising everything and we will definitely use your services again.
Roger Behrens
11th Feb 2026
Amazing customer service. Followed up very quickly with all enquiries and found us the perfect place to stay to enjoy our holiday!!
Tori Cook
11th Feb 2026
Everything was so easy and it all went smoothly with out a hitch.
Lindsay Trevaskis
11th Feb 2026
Three holidays with Travel Online, very satisfied customers!
Fuad Hadzic
11th Feb 2026
Everything went smoothly.Yes l would recommend .
Francesco Ianno
10th Feb 2026
Great organisation and well executed holiday, went off as hoped
Anthony Button
10th Feb 2026
The easiest holiday I have organized!
Didn't need to check in with the consultant as everything was done so it was print info and go.
Pricing was good as well.
Would happily use service again.
Nikki Walsh
9th Feb 2026
This was a great booking experience, will recommend Paige C and your company to all friends and family
Malcolm Mccormick
9th Feb 2026
Very helpful, returned calls promptly, facilitated changes
Ryan Kitchen
9th Feb 2026
Straightforward & easy to book our holiday including flights. Our original accommodation choice was unavailable and we were quickly given another choice which was confirmed immediately. Very pleased with the service provided.
Aaron Jackson
9th Feb 2026
Amazing service. Great responsive communication and got us a great deal. Would highly recommend for your holiday neesds :)
Waqar Ali
9th Feb 2026
Everything was great, communicated clearly and zero problems on our travels
Charlotte Miller
9th Feb 2026