TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,883 customer reviews
Great service from Tanya.
Katie Grainger
18th Oct 2026
Kimberley was extremely helpful from our initial contact for our holiday. As we had 3 x couples travelling she was able to coordinate for all couples with the same travel details. We wanted to extend our stay in Hong Kong on our return stopover in Hong Kong which she was able to extend our stay for 4 nights before flying home to Brisbane effortlessly. The Kee Resort is a great resort with lots of facilities to enjoy a stay in Patong. Probably in the best location in Patong being a very short stroll to the beach and bustling Bangla Road, thank you Kimberley, a great holiday enjoyed by our 3 couples.
Robert Blanchard
18th Oct 2026
Well organised and helpful staff. Will definitely look at using TravelOnline for future travel and holidays
Adrian Gash
18th Oct 2026
This was our first time using such a service as yours.. we were both very impressed with the itineraries proposed which turned out to be great recommendations for us.. Thank you Lisa!
Keith Platt
18th Oct 2026
Lisa and Travel Online organised the perfect holiday! Everything went smoothly. We are back working hard to save for the next trip!
Erin Robinson
17th Oct 2026
Thankyou Tanya, everything went smoothly from start to end, great service!
Irene Agathokleous
17th Oct 2026
Friendly service to cater my needs for travelling and great service & prices
Luigi Vitelli
16th Oct 2026
Great service from Travel Online. They made booking super easy and sorted out any issues promptly. Highly recommend.
Halina Hall
16th Oct 2026
Overall I was very happy with the information I was provided, made booking the holiday easy.
All emails were answered which I can appreciate.
Will use travel Online to book again.
Sally Irwin
16th Oct 2026
Excellent service, all email queries were answered promptly.
Vonnie Masterson
16th Oct 2026
The agency travel online and staff were excellent we will be booking through them again thank you Natasha
Christian Kletzmayr
15th Oct 2026
Great service
Parvesh Parvesh
15th Oct 2026
From start to finish working with Kristy was such an easy process. Would highly recommend
Erin Delpizzo
15th Oct 2026
Kristy provided excellent help on our first trip to Fiji. She was helpful and answered all our questions quickly. Our trip was great, and went really smoothly including accommodation, flights and transfers. Highly recommend, would definitely use again!
Kiona
14th Oct 2026
Very helpful in finding a suitable holiday deal. Responsive to (many) questions. Thank you
Wilma Denholm
14th Oct 2026
Thank you so much for introducing us to the hotel, we really had good time, received excellent services, and we were well looked after till to the end, thank you for making our holiday great, we will never forget it!
Virginia Sibanda
14th Oct 2026
Hello,
I recommend Travel Online. The booking process was a breeze and the communication was prompt.
We will certainly be using your services again.
Thank you.
Susan Smith
14th Oct 2026
Exceptional service.
James Abercrombie
13th Oct 2026
Everything was arranged well. Communications were good and I would use TravelonLine again
Vanda Bagnall
13th Oct 2026
Natasha was great, thank you for making our holiday memorable
Anthony Vicano
13th Oct 2026