TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,039 customer reviews
Always emailed back to me with any queries I had in a timely manner, great service.
Cherie Cmrlec
1st Jun 2026
Very smooth booking process with good value
Warren Davidson
1st Jun 2026
Friendly, prompt and professional service
Will definitely book through Travel Online again
Nicole Nye
1st Jun 2026
I love travel online, as your package includes everything you need , accom flights transfer, breakfast, it's just easy ,
I have used travel online 4 times now , overseas and in Australia , never had any issues , their service is great and super efficient
Thank you
Joanne Hawes
31st May 2026
Easy to book, great value and helpful if we raised any questions.
Antoinette Mann
31st May 2026
Will be booking again
Annette Speering
31st May 2026
Great service, easy process and great staff. Would book again with travel online. Highly recommend
Leah Kennedy
31st May 2026
Everything went like clockwork. Would definitely recommend and would use again.
Debra Castle
31st May 2026
Everything operated very smoothly without any anxiety
Kerry Henry
31st May 2026
Very helpful!
Brooke Kennedy
31st May 2026
So easy to book, got a great deal amd the communication was amazing! Will definitely use Travelonline again.
Rebecca Dendle
31st May 2026
Especially enjoyed our Waitui Beach club and the $100 food allowance per day.
Would recommend Travelonline to friends.
Christopher Jackson
30th May 2026
Fantastic service with excellent knowledge of Fiji and what it has to offer. I highly recommend Travelonline and will use again for my future return to Fiji's Plantation Island Resort. Thank you for your assistance in making my first overseas holiday an unforgettable event in my life!!
Jeanette Byrne
30th May 2026
We were pleased with your service and prompt responses to our questions and concerns. Thank you.
Maria Mercadante
30th May 2026
Thank you so much Lisa!
Your advice, knowledge and helpful nature was very much appreciated
Nina Palmer
29th May 2026
From online booking, travel and return, it was a seamless experience. We had no hiccups whatsoever. Would definitely book another holiday through travelonline.
Elizabeth Prenter
29th May 2026
Everything went so smoothly - great pricing on our package, very clear instructions and seamless delivery. Outstanding care and customer service from TravelOnline.
Kristen C
29th May 2026
Excellent service and contact from start to finish.
Kerrie Comben
29th May 2026
Yet again it was another utterly brilliant and seamless experience with TravelOnline!! We cannot thank the team enough for again making our holiday booking experience first rate!! Already planning next trip and without question will be booking again with the TravelOnline team. I highly recommend TOL to anyone requiring professional and awesome service with travel requirements. Cheers!
Brooke Edwards
29th May 2026
Excellent package. All services were excellent, prompt replies to everything and felt I would trust Travel Online again with my travel needs. Well done on totally exceeding expectations
Jessica Lewry
29th May 2026