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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.4/5

Customer Service Reviews

4.88 out of 5 from 17,969 customer reviews

Great holiday.. Easy to organise with Tanya and everything went smoothly. Will definitely use Travelonline again

Narelle James

26th Oct 2026

Fabulous service. Will recommend to
everyone.

Robyn Henderson

26th Oct 2026

I want to thank the travel online team for assisting me throughout the duration and lead up to our trip. As this was our first overseas trip, I was nervous and stressed from booking to day of departure! Being able to get in contact with you easily if I had a concern or query really helped put my mind at ease, so much so that I have already recommended your services to my brother and sister-in-law who are looking to book a trip next year!
Thank you Lisa and the travelonline team!

Melissa Di Fazio

26th Oct 2026

Such a great help. Replied quickly and made it stress free to go on Holiday

Nicole Hogan

26th Oct 2026

Amazing service.After booking I read some on line reviews of the Hayman Island resort which concerned me , I almost cancelled the trip.
However Nicole was excellent and re assured me that the island is amazing as she had stayed there herself.So glad we took her advice. I am now going to book our next trip with Nicole.
Thank you

Mark Lee

26th Oct 2026

Excellent to deal with

Gregory Ella

26th Oct 2026

I have booked three holidays with TravelOnline and have always been very happy with the service I've received. I like receiving actual phone calls and being able to speak personally with a travel consultant rather than only dealing via online. I would be very happy to deal with TravelOnline in the future and would certainly recommend to others.

Wendy Soden

26th Oct 2026

The ladies at TravelOnline were so helpfully and friendly. A really easy process from start to finish. Highly recommend and will definitely use again.

Shannon Wruck

26th Oct 2026

Fantastic service which made it so easy to select and book my holiday

Katia Braghini

26th Oct 2026

Fab from start to finish. Thank you - second time using Travel ONline and will definitely use again.

Mellissa Byrne

26th Oct 2026

Great communication. Happy we didn't do all inclusive. would recommend and book again with them.

Tonielle Saunders

26th Oct 2026

Absolutely fantastic service from the start to the end. I had some issues with our accommodation that needed to be sorted not travel online issues, however, they stepped in and helped and all was resolved within am hour. Highly recommended and will be back!

Janelle Meddick

26th Oct 2026

Fantastic prompt communication especially when I needed to change my dates.

Michael Burgess

26th Oct 2026

Everything ran beautifully, the Sofitel Fiji Waitui Beach Club blew us away with the service, facilities and Staff. The vouchers, Tickets and instructions provided by Kristy were easy to understand and made us feel very comfortable with travelling to Fiji for the first time. I had done a lot of research and Kristy delivered with the quote details and final costs. Would definitely use Travel Online again.

Jennifer Jess

26th Oct 2026

Totally amazing service so informative

Marie Hutchings

25th Oct 2026

Exceptional service from the Travel Online team, I made an error in my booking and the team were responsive, and fixed my issue.

Sasha Williams

25th Oct 2026

Everything went perfectly . I was contacted by Jetstar before both flights. Car was there for both trips to and from airport. Could not fault the efficiency of the procedure . That includes booking and follow up service. Thank you .

Beverley Waters

25th Oct 2026

overall assistance and queries we had prior to our holiday were all handled well. A good all round experience from all at travel on line.

Robert Vanklaveren

25th Oct 2026

I have travelled before so knew what i needed, not sure how it would be first time round without the face to face support but overall great for us

Janeen Treweek

25th Oct 2026

Kirsty was great deal with and promptly responded to any questions we had. This is our second time using travelonline

April Milward

25th Oct 2026