TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,868 customer reviews
Thank you for your assistance in helping us have a stress free holiday, I will continue to use travel online ⭐️⭐️⭐️⭐️⭐️
Simone Parish
14th May 2026
Great service.!! Nothing a problem. Everything was spot on and a great holiday had by all.
Thank you
Karen Dawson
14th May 2026
Fantastic experience! All inclusions were available & transfers were excellent! My son has a food allergy & all his needs were absolutely met.
Peta Owsnett
13th May 2026
very good
Dabe Krstevski
13th May 2026
Super professional & smooth booking process including all email documentation. Wonderful two weeks at Sunprime, Kamala Beach, Phuket, Thailand. I highly recommend & would visit again in 2027.
Steve Imhoff
13th May 2026
Very professional prompt service.
Graeme Donaldson
13th May 2026
Didn't need too much along the way, however, online booking, payment and communication was easy to navigate and there no issues along the way. Would use again.
Alexander Gibbins
13th May 2026
Everything we requested as part of the package including airfares, accommodation, airport transfers and tours were organised promptly and everything worked perfectly. Happy to recommend.
John Gregor
13th May 2026
We were very happy with the service provided. Thank you Lisa for your efforts. We had a wonderful holiday and would use TravelOnline again in the future.
Alan Bowden
13th May 2026
Really communicative and responsive - I'd be happy to use these guys again
Angela Conlon
13th May 2026
Delivered exactly what was in offered on time and without issues.
Raymond Scott
13th May 2026
Amazing service
Jason Carlos Perestrelo
13th May 2026
Booking process was very easy and convenient. Communication was good.
Kristy Newman
13th May 2026
Every thing was perfect from the driver picking us up at the airport all our vouchers were amazing and the double six was even better than I expected the staff were 100% amazing will be more than happy to use travel online again in the future
Terry Cummings
12th May 2026
Good updates & comminication & help with changing our Sunset Cruise dates.Overall pretty Happy
Roderick Smith
12th May 2026
Good communication and prompt response. Will definitely consider using again.
Anthony Lloyd
12th May 2026
Great service.
Lawrence Ruhan
12th May 2026
The booking was completed online with absolutely not a single hitch. Perfect and easy to book.
Peter Blazek
12th May 2026
Quick, easy transactions
Michael Toovey
12th May 2026
Had a wonderful stay at Centura Karon with a great deal, hassle free and transfer worked smoothly. Would recommend this package as is but, we also upgraded to the Premium Delux pool view rooms and that was well worth it.
Jeffrey Dyke
12th May 2026