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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,702 customer reviews

Good

Charles Honour

18th Sep 2026

Was a care free seamless experience

Joshua Lyon

17th Sep 2026

Everything was as expected and advertised

Elizabeth Mcinnes

17th Sep 2026

This was my first time using travel on line and I was pleasantly surprised. Everything went as they said it would. No hiccups. Paperwork arrived on time. The few interactions I had with Natasha were very positive. Would absolutely use them again.

Loryn Hack

17th Sep 2026

We travelled as a group of 11 & once we decided on a location, the initial consultation was informative & arrangements were easy to understand. The organising & patience in dealing with 11 was exceptional. Thank you for a wonderful experience. I would highly recommend & would use again in the future

Richard Barrett

17th Sep 2026

The staff handled my requests, i would book through them again.

Tanya Low

17th Sep 2026

Easy booking process and value for money.

Suzan Quilliam

17th Sep 2026

This is the first time I have booked with you guys. Everything was easy and our trip ran smooth. Airport pick up was so convenient, the hotel was great. The hotel extras were very welcomed

Katrina Denise Mountjoy

17th Sep 2026

So easy to book and great communication.

Michelle Callaghan

17th Sep 2026

Very happy with Travelonline. Our original booking had to be changed due to us moving interstate. So we had to change everything from flights, dates and state we flew out from. Nothing was too difficult to organise. Tanya our booking consultant was very helpful and made sure we had everything sorted without any issues. Highly recommend

Ann Scott

16th Sep 2026

Very helpful and informative have no hesitation to book again through this platform

Janine Tozer

16th Sep 2026

Was nervous about using an online overseas option but would totally use again :)

Terri-anne Maxwell

16th Sep 2026

I was reluctant to book with Travelonline as I did not know them, but after this holiday they will be my preferred booking agency. Everything was arranged smoothly without any hiccups. Booking the flights and resort and pickup and drop off from Port Villa airport was done seamlessly with no stress on our side. Communication with Nicole from Travelonline was easy and friendly and informative and we were kept up to date every step of the way. I will use them again!

Wilhelmina Elsebein Maria Van Zyl

16th Sep 2026

Kimberley was great from the moment she contacted us about our enquiry. Her knowledge and expertise was amazing. Would definitely recommend contacting Kimberey for any holiday bookings and advice.

Valerie Mcandrews

16th Sep 2026

Travel online was such a breeze from booking our holiday to paying off in installments and then receiving our flight tickets and vouchers. I had no concerns whatsoever. Will definitely use travel online when booking my next holiday. 100% recommend.

Jessica Gant

16th Sep 2026

Kristy was very helpful and got us a great package. Would totally recommend travel online for your next holiday.

Eduardo Gonzalez

16th Sep 2026

Couldn't have asked for a better way to book and fullfill out dream hoilday

Tracey Watson

16th Sep 2026

Lisa from TravelOnline was wonderful to deal with and helped make our Fiji holiday a truly memorable experience. Everything was organised smoothly, allowing us to relax and enjoy our time away without any worries. Fiji was absolutely beautiful—the welcoming people, crystal-clear water and amazing experiences, including our day at Malamala Island and our stay at Shangri-la yanuca Island made it a holiday we will always remember. Thank you, Lisa, for your friendly service and for helping us create such special family memories. We would happily book with Lisa and TravelOnline again.

Marcelo Gulman

15th Sep 2026

Excellent service, clear communication and great value. We had a fantastic trip. Thank you.

Amanda Reid

15th Sep 2026

We found it to be a seamless experience organising our holiday through travel online - everything went like clock work and we highly recommend their services.

Veronica

15th Sep 2026