TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
We always book with Travel online, we never have any issues, always a pleasure to deal with. Will definitely be booking again.
Thanks Lisa
Darren Davies
28th Jan 2026
Always an easy and seamless experience dealing with you guys. Comparable and fair prices. We look forward to booking with you again in the future. Thank you.
Kobie Lynne Bassett
28th Jan 2026
Excellent customer service. Very prompt replies and very easy to book. Will definitely book again with Travel online.
Joanne Maria Pozzolungo
27th Jan 2026
Highly recommend, trip was as planned and reasonably priced. First time using Travel Online, will use again.
Ryan Sanders
27th Jan 2026
Everything was perfect and went smoothly. Great communication and information provided.
Natalie Lannary
27th Jan 2026
Everything about our trip was seamless and would like to look at booking January next year at the same place - Intercontinental Fiji with another family.
Katie Clulow
27th Jan 2026
Super easy process to get quotes and book our holiday. Everything from flights, transfers and accomodation was organised with no issues. Great package inclusions.
Marisa Garnero
27th Jan 2026
Thanks for all your help, arranging the holiday was great!!
Rebecca Zinghini
27th Jan 2026
Great deal and trouble free booking. Would highly recommend using travel online
Samuel Chisholm
27th Jan 2026
Service was perfect, everything went to plan and no issues at all. Agent was easy to deal with and nothing was a hassle. Provided multiple quotes at start and assisted to make a decision. I will use service again.
Daniel Harris
26th Jan 2026
The whole process was easy and stress free.
Thank you TravelOnline.
Cheers
Marc Cottam-starkey
26th Jan 2026
Great service, straight forward process and made for a wonderful family holiday.
Thank you
Christopher Thomas
26th Jan 2026
Thank you for another fabulous holiday. We always feel very safe and secure about bookings and plans. Also very responsive to questions or issues if they do arise. I would definitely recommend anyone to check out Travel Online and compare to other travel sites, as they are much easier to modify to suit your needs and competitive in price.
Kelly Brown
26th Jan 2026
Nothing went wrong
Stacey Rose
26th Jan 2026
Awesome
Sharon Punter
26th Jan 2026
Kristy was timely with her service and provided us with all the information and documents we required for our travel/trip.
Renae
26th Jan 2026
Excellent service would highly recommend using Travel Online.
Paul Griggs
25th Jan 2026
Great service. Thank you for being flexible with the adjustments and finding us the best deals. It's always concerning to find trustworthy agents but I think we found them now. Thank you
Ninette Nell
23rd Jan 2026
I was hesitant booking through an online platform but shouldn't have been! Communication has been superb, everything was seamless, someone was there to greet us at the airport at 4.30am!! Couldn't have asked for better service! The package was fantastic. Very pleased with our experience with travel online.
Alicia Kilbourne
23rd Jan 2026
Perfect service on every occasion
Kelly Daniel
22nd Jan 2026