Book today, pay by instalments

How it works

Step 1: Choose "Pay by Instalments" at Checkout

Once you've paid your deposit, your accommodation will be confirmed by our team and if flights are included in your holiday package, we purchase the tickets on your behalf. This means your seat is secure and you have locked in todays price.

Step 2: Automatic Payments Made Easy

Your remaining balance will be divided into equal weekly instalments and automatically charged to your nominated payment method on the same day each week. The number of instalments and weekly amount will be visible at checkout.

You'll receive an email after each payment with your updated schedule and remaining balance.

Each payment is:

• Automatically charged to your nominated payment method
• Confirmed via email once processed

Our system keeps your plan running automatically, so you can focus on your holiday, not your payments.

Step 3: Full payment completed

Once your holiday is fully paid for, you will receive all your travel documentation. Typically this happens 45 days prior to your departure date.

Frequently asked questions

Who is eligible to use Pay by Instalments?

If the option appears at checkout, your booking is eligible. If it doesn't appear, it may be because your selected departure date is too close.

Can I make extra payments or pay my trip off early?

Yes. You can request a link to make early or additional payments at any time. Simply contact our team during business hours on 1300 883 887 or at info@travelonline.com to arrange an early payment or to pay the remaining off your balance. Once your booking is paid in full, no further automatic payments will be deducted.

Can I make fortnightly or monthly payments?

No. Instalment amounts are weekly and the number of instalments are automatically calculated based on your travel date and total booking value. You'll see your total instalment and deposit breakdown clearly displayed at checkout before you book.

What happens if a payment fails?

If a payment fails, you'll receive an automatic email notification, and we'll retry within 24 hours. If a second or third attempt fails, our team may contact you to update your payment details. To avoid risk of cancellation, make sure your payment details are current and you have adequate funds available before each payment is scheduled.

What if I cancel my booking?

Cancellations follow the same supplier terms and conditions as regular bookings (e.g., airline, hotel, or tour operator policies). Once your deposit is paid, flights and accommodation are booked immediately to secure your holiday, so deposits are generally non-refundable and cancellation fees may apply. TravelOnline cannot guarantee refunds outside supplier terms.

Can I change my booking after it's confirmed?

If you wish to make changes to your confirmed booking, additional fees, add-ons and amendment fees must be paid in full at the time of the requested change. Extra charges cannot be added to your instalment plan. Changes are subject to availability and all supplier terms and conditions.

When will my final payment be due?

Your final payment date will be listed on your payment schedule, sent to your email upon confirmation. This is typically 45 days or more prior to departure. Full payment must be received before departure. Your booking and check in information will be released once your final payment has been made.