TravelOnline Reviews

Well organised and quick to respond

Really helpful, offered direct flights instead of the ones we picked. First time using TravelOnline and we will definitely use again.

Excellent service in finding us 3 apartments in Port Douglas in school holidays at relatively short notice..
The whole process was simple and efficient and I would happily use TravelOnline in the future

Great team who managed everything smoothly and respond to questions or concerns in a timely manner

Travel online was excellent. It was great having a dedicated consultant. Natasha was excellent and prompt in responding to all enquires. We'd definitely use travel online again

Service was good. Responded to queries promptly and communication re the vouchers fairly strait forward.
Would definitely use you guys again.

Value for money

Great hassle free service, would definitely recommend

Really easy with reassuring communications. Will use again

Travel Online were amazing and so quick to respond to any query. We could not fault the service and the process was seamless from beginning to finish

Kristy thankyou for all you help with our holiday we loved it. The accommodation will definitely stay there again and the tour to Phi Phi Island was awesome. We will definitely be booking through Travelonline for our next vacation.

Always so helpful ☺️
We have been using this company for our last 4 holidays and we will continue to use them.

Great hassle free travel experience!
Will definitely recommend Travel online to others!

Trip went smoothly, no issues. Prompt replies to emails and changes to departure day sorted quickly.

Flights, accomodation and transfers where as advertised. No isues

Quick response and very helpful

This was our third overseas holiday booked with Travel Online and we are always super happy with their service. When we encountered a problem with our airline during an early morning (6am!) check in, were so impressed with the prompt response and Marleen's assistance in quickly getting us on to new flights so we could still make our holiday destination. Excellent communication and support in a very stressful situation!

Fantastic customer service and pricing. Always quick to respond to any request which is why we use travel online as our preferred agents!

We were quite apprehensive about using an online travel agent but could not recommend travel online highly enough. The local transport company they used were excellent and reliable and we loved their ethically responsible approach and helpfulness as well as the reasonable prices!

Travel online is an easy way to navigate the travel system and book a good value holiday.
They offer a great variety of options for travel and accomodation including upgrade options.
It is very easy to navigate the flight choices and pick one to accomodate your needs.
They are prompt with returning communicaton even whilst overseas.
My only other feedback would be that somehow you seem to be looked down upon and recieve less service from the accomodation as you did not book directly with them. This was only an issue with reception not with any other aspect of the holiday.