TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,292
Average Rating: 4.85 out of 5

Customer Service Reviews

Very easy to book and very clear and concise instructions and information. It was Great value for money. This is the second booking and won't be the last. I found it a very pleasant and overall satisfying process with great variety of destinations and times offered. I had a query about a ferry that was being serviced and we were relocated on a later ferry to the island. After one phone call and inquiry to get onto an earlier one it was sorted with in 5 mins and done. That meant we could enjoy our stay as intended and really felt the team helped and provided us with the best alternative when asked. 

Eloise Johnson

30th Nov 2023

Easy and reliable answer all questions straight away. Hassle free would highly recommend

Graham Burgess

29th Nov 2023

I found Kristy & everyone we dealt with extremely helpful. We had to make an unexpected change to our travel dates & while that was expensive it was understood by us, the team including Kristy help facilitate us making the change, smoothly & efficiently. We also left a phone in the car that trf us to the airport heading home. The driver went well beyond his duty which enabled us to recover the phone. Just brilliant. I'd definitely use this company again the future.

Lynette Rhodes

29th Nov 2023

Fantastico service. Thanks guys

Francisca Williams

29th Nov 2023

We had the most lovely stay at intercontinental resort. The staff went all the way to make us welcomed and make sure we are comfortable.
The rooms are super clear, spacious and the bathtub in the balcony was a luxurious experience.
Spa and massage was fantastic. Welcome drink and necklaces by staff was so great,
The main reason for the 5 star however goes to the staff!They are everywhere and make you to enjoy the most out of your holiday.
The food specially the breakfast was great.
Thank you for having us and we will be back soon.

Javad Foroughi

29th Nov 2023

Nicole was very quick with answering my questions, information was there and planning executed well. Price very reasonable. Thanks Nicole and will look you up if we travle again.

Trevor Paynter

29th Nov 2023

This was a very easy and smooth booking for us. Everything was sent on time and without any problems. Looking forward to booking another holiday with you. Terry.

Terrence Coady

28th Nov 2023

I really enjoy dealing with TravelOnline and have recommended to my family and friends. I appreciate the speedy and helpful service and amazing deals. I love the book now pay later option as it allows families to realise their travel dreams and goals in a financially viable and affordable way - well done team! I'm already looking up our next holiday

Ivy Leu

28th Nov 2023

Great holiday break, well organised and coordinated by Nicole

Darrell Gold

28th Nov 2023

Excellent, efficient service. This is the second time I have booked through TravelOnline and have been very satisfied with each experience. Our consultant, Nicole was lovely to deal with and always happy to assist with any queries we had about our holiday.  Highly recommend this company and we will book again through them without hesitation.  Thank you 

Angela Chambers

28th Nov 2023

Thank you so much Lisa.we had the most amazing holiday thanks to you and your team.Everything was so easy and organised.will definitely be booking with you again for our next trip.thank you so much.x

Sarah Bland

27th Nov 2023

Booking through Travel Online was so easy.
Loved the option to book
and then be able to pay off in installments. Will definitely book with them in the future.

Christine Dowler

27th Nov 2023

Good feedback and information from consultant - would highly recommend.

Lisa Bounds

27th Nov 2023

Very easy to deal with 

Stephen Cody

27th Nov 2023

i have found travel on line after sales service is great

Edward Ronald Clarke

27th Nov 2023

I'll always be using this service as Lisa S was more than amazing she did it all and more

Nimo Sanki

27th Nov 2023

Simple process

Giulio Incani

26th Nov 2023

Great service and Natasha is a star!

Ryan Jones

25th Nov 2023

Great service and Natasha a star!

Ryan Jones

25th Nov 2023

Absolutely no problems with our booking. We are looking forward to our next adventure to Bali, Krispy has been wonderful in helping this for me.
It's my 60th birthday present so hoping it will be perfect.

Karen Warren

25th Nov 2023