TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,853 customer reviews

The drivers were waiting for us as soon as we exited the airport and came to pick us up for our return trip right on time. Service was fantastic. Car was comfortable. All good and would highly recommend.

Doreen Cauchi

23rd Oct 2025

Thank you to travel online team. Great visit to Bali. You assisted us from booking to the trip and up to going. Answered any questions promptly. Assisted travel wonderful and we got through the airports without any issues. Transfers also no issues. Great value for money and won't hesitate to use you again

Aileen Margaret Tuffield

23rd Oct 2025

Found travel online very helpful

Jacqueline Kerrins

23rd Oct 2025

Awesome service from Natasha, was really quick to answer any questions.. will be booking our next holiday with her.

Arnae Duncan-andrew

23rd Oct 2025

Excellent service with everything going to plan like clockwork. Accommodation and benefits offered all delivered with precision

Peter James Garnham

23rd Oct 2025

Excellent service. Never any problems. Nice package deals and add ons give it that extra special touch. Used this web site multiple times, and never has any issues. Thanks for the good service!

Brett

23rd Oct 2025

Have used travel on line on numerous occasions and never had any issues with any bookings

Jack Meehan

22nd Oct 2025

Our holiday from leaving home to returning home was perfect in every way .
Very happy .will book again .

Russell Paterson

22nd Oct 2025

Great service and easy travel itinerary to use will definitely book a holiday again

Donna Murphy

22nd Oct 2025

This was so easy! Such a good deal price wise. Will definitely use every time I travel now.

Inga Mcmillan

22nd Oct 2025

Very good. Nice to work with.

Susan Evans

22nd Oct 2025

Great team who were always keen to help with enquiries, offer ideas we had not thought of, and generally made our holiday more comfortable.

William Christie

22nd Oct 2025

Good communication, responded quickly to enquiries, trip was well organised.

Susan Harradine

22nd Oct 2025

No problems at all

Vikki Bruce

21st Oct 2025

It's so easy to book via travelonline and great value for money.

Sofija Abercrombie

21st Oct 2025

Everything was excellent. Great value and everything ran seamlessly. Would recommend

Joshua Hyams

21st Oct 2025

I always travel with Travel online. It's so easy to pay off my yearly trips and it's great value for money.

Katia Charlebois

21st Oct 2025

I've now booked multiple holidays through TravelOnline, the consultants are always willing to assist with any questions or changes, the itinerary is always spot on and the prices are more than competitive.

Trent Winstanley

21st Oct 2025

The service we got from start to finish was superb. Everything ran smoothly from flights to pick up and return transfers from the airport aswell as the check in at resort. Any questions we had were answered promptly and the staff were more than happy to answer them. I would highly recommend travel online and we will be using them again in the very near future it's 5 stars from us

Michael Manfred Christian Klittman

21st Oct 2025

We had an amazing experience booking with TravelOnline for our trip to Phuket. No issues at all and beat our expectations for value for money. We booked many tours and we were shocked to be met at our hotel by a booking planner on the first day. All the tours were excellent. Thank you to Lisa and TravelOnline team for making this an amazing trip.

Tracey Williams

21st Oct 2025