TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,282 customer reviews

I love booking from TravelOnLine. The service is excellent and as all my travel arrangements are organised for me, this is great. This includes airport transfers and bonuses like included tours and vouchers.

Jenny Alexiou

9th Jul 2025

I never travel without using Travel Online and this amazing trip from Adelaide to Darwin on the Ghan, once again did not disappoint us from start to finish. The organization, the transfers, the accommodation and the flights went perfectly to plan. The Ghan section of the trip was brilliant and an item now off the bucket list. I cannot recommend Travel Online highly enough, and Fiona was immensely dedicated to customer care and satisfaction, she spent a great deal of time sorting out the flights at the best prices available. Well done Travel Online for your great service in making our holiday simply the best.
Kerrie and Kev

Kerrie Brown

9th Jul 2025

Excellent service. Have booked with you previously & will book again. Thank you, Steve

Stephen Cullen

9th Jul 2025

Very helpful and whole process was seamless which made the trip even more enjoyable

Elizabeth Geden

8th Jul 2025

This was the first time we booked via travel Online and it was a great experience. The communication was good and the plans went off without a hitch. Will be booking through them again.

Ilona Tamm

8th Jul 2025

Our consultant was great, as a family with young kids I had quite specific requirements in terms of what would work for us with flight times and room configurations etc. The travel online website made this easy and you could see how your choices altered the quote and the consultant had inside info and tweaked things for us easily and quickly. Great company, would recommend!

Nikki

8th Jul 2025

Lisa you were great and catered to our needs. I've never had any issues booking with travel online and like the specials you release.

Hurmus Osman

7th Jul 2025

Excellent service, propmt responses to any queries, everything about our holiday was seamless due to the excellent organisation of Kristy. Organising our holiday through travel online was easy and everything was sorted for us. I would definitely book a holiday through this company again

Penelope Brown

7th Jul 2025

Thank you. Very easy to use Travel on-line

Annabel Ruth Pegus

7th Jul 2025

All round great service and communication. Well done.

Robert Campbell Thwaites

7th Jul 2025

Very easy to deal with

Julian Dolfen

7th Jul 2025

Lisa was very helpful and always replied to my emails

Matthew Armstrong

6th Jul 2025

Great service, responds prompt to any queries

Kristi-lee Walsh

6th Jul 2025

Thanks Lisa for helping us organise our thailand group holiday!

Rachael Currie

6th Jul 2025

Every time I had a question etc, LisaS was very quick to respond / resolve any query. First rate service.

Angelo Prisco

6th Jul 2025

Seamless, so perfect it seamed to go to be true.
After a really hard year it was a very welcomed holiday x thanks Tanya

Rebecca Brooks

6th Jul 2025

Easy to use booking service that made our Fijian escape worry free. Everything was organised and we had no troubles at all. The price was excellent and would highly recommend TravelOnline.

Hilkka Solomon

5th Jul 2025

We have used travelonline.com previously and they did not disappoint second time around. The process from start to finish was first class. Great deals. Highly recommend.

Linda Farquharson

5th Jul 2025

Great communication and very easy to deal with.
Thanks so much.

Richelle Gamble

5th Jul 2025

Service was great and easy to deal with.

Justin Kelly

5th Jul 2025