TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,001 customer reviews

Again excellent service provided by ravel Online and our Agent Kristy

Neil Lihou

22nd May 2025

Great package deal

Trevor Campbell

21st May 2025

No issue so I did not need need any further contact with TravelOnLine. At the Phuket end was their partner "My Phuket Holiday" and similarly no adverse experience, the local agent met me on the first day at the hotel to arranged excursions and transfers. She was helpful and so were the drivers they used for transfers.
I only wished that it was a direct flight Phuket to Melbourne. My was via Singapore and an overnight flight which I find hard to sleep.

Teik Seong Lee

21st May 2025

Brilliant! Second trip we've done with Travelonline and they always deliver

Arpad Anka

21st May 2025

We regularly use Kristy and the Travel Online team and they are great! It's such a peace of mind knowing our flights, transfers and accommodation is all taken care of in one place and the communication is always fantastic!

Scott Mansell

21st May 2025

Was quick and very easy to book with. Will be using again to book our future holidays. I felt they gave us a great package price for our holiday.

Tanya Jones

20th May 2025

Way to deal with and great value packages

Bradley Fisher

20th May 2025

Amazing AAA+ service from Lisa and the team. I highly recommend Travelonline they provide awesome holiday packages at great value prices. I will definitely be booking my future holidays here . Thank you Lisa

Andrew Williams

20th May 2025

We were a bit nervous about using an online company we had not heard much about but our concern was unfounded. Lisa was great and everything that was in our package was seamlessly delivered. Would absolutely book through them again.

Faye Naylor

20th May 2025

Great recommendation. Easy booking system and always available to chat to and answer questions.

Felicity Boughton

20th May 2025

Very helpful and well organised company. Highly recommend them. Our trip was enjoyable and lots of fun. Thank you.

Kathy Kramer

20th May 2025

thank you for helping us plan our family holiday

John Calabria

20th May 2025

I recently booked a full travel package including flights through Nicole, TravelOnline and had a great experience. The booking process was smooth and convenient, with clear information and easy steps to follow.

Anutra Leeman

20th May 2025

When I first booked our trip I actually thought it all sounded a little too good to be true. But I was pleasantly surprised to find that everything that was promised was delivered. The airport transfers were seamless and the extras that were thrown into our package were amazing. We felt so lucky and have told everyone we can about the package. We will be booking through Travelonline again, without a doubt.

Thank you so much for your wonderful service. We will recommend you to anyone who asks so expect a lot more customers!!! :)

Vanessa Barnes

19th May 2025

Thank you for your support throughout the booking process. Everything fell into place beautifully. We will book through you again.

Pamela Usher

19th May 2025

We've never used Travelonline before but the experience was fantastic from go to woe! Great communication and service and we will definitely be using again!

David Spinks

19th May 2025

Lovely holiday

Kathleen Tighe

19th May 2025

Good responses and all items documented for us
And emails identifying steps for us

Gregory Alfred Tucker

19th May 2025

All questions answered promptly and information was all we could ask for

Kevin Baldwin

19th May 2025

Have used travel online a few times now and have never been disappointed with anything, makes travelling so easy, thank you

Narelle Smith

19th May 2025