TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,596 customer reviews
awesome service. Nicole got us the best package for our family and the holiday was amazing!!!
the package was very good value for money and included some amazing extras.
Casey Preston
5th Sep 2025
Natasha was happy to help & be flexible when she could
Michael Inglis
4th Sep 2025
We had a wonderful sleep time
Accommodation and people fabulous
Georgina Wheelaghan
4th Sep 2025
Great service
Philip Gordon Bubb
4th Sep 2025
This holiday was made very easy by the booking service. The inclusions were well presented and the system was well oiled machine. No hiccups and fabulous break .
Jane Mccormack
3rd Sep 2025
Emma was fabulous to deal with. From wo to go she was very quick to respond to any queries we had and made things easy for us. I was travelling with my husband and parents 87 and 85 and one who needed wheel chair assistance along the journey and Emma organized all of this for us too. This is the 2nd time we have used Travel On Line and we wouldn't hesitate to use them again. Great deals and Great Service. Thank you
Kelly Ann Devlin
3rd Sep 2025
Booking was easy and the service was very professional. Everything was as advertised and expected. Would definitely recommend - in fact I have already booked another holiday with TravelOnline
Tanya Milburn
3rd Sep 2025
Great communication and very efficient..
Josie Lucy Blandford
3rd Sep 2025
I organised the holiday on behalf of my daughter Stacey Buchanan and her family. Found Kristy N fantastic to deal with, very helpful with queries. Holiday great value for money. Looking forward to dealing with Kristy N and TravelOnline in the future.
Lorraine Buchanan
3rd Sep 2025
Great service and follow up on any questions we had.
Highly recommend.
Mark Anderson
3rd Sep 2025
Everything we needed was supplied in timely and helpful manner would use service again value for money
Rodney House
3rd Sep 2025
easy booking process and helpful staff
Felicity O'leary
2nd Sep 2025
Exceptional detail and help in booking our holiday. Love your work Natasha.
Kelly Mustoe
2nd Sep 2025
Prompt responses, customer focused, lovely
Hana Husakovic
2nd Sep 2025
Thanks so much for a great week away. All was smooth and with no issues. This is our second travelonline trip. We will be back.
Jodie Rauchle
1st Sep 2025
Very happy.
Camille Eyre
1st Sep 2025
Easy and no fuss to deal with. Very happy
Vera Hopkins
1st Sep 2025
Everything went to plan, the service was great with no issues I would certainly recommend the team for your holiday
We will use again. Thank you for making our holiday memorable
Bruce Lathwell
1st Sep 2025
Easy to book & good communication from the Phuket tour company on arrival for all transfers.
Will definitely book through you again
Maree Jennifer Uzelac
1st Sep 2025
So easy to book a holiday with you guys and great value.
Peta Currie
1st Sep 2025