TravelOnline Reviews

Customer Service Reviews

Total Reviews: 11354
Average Rating: 4.84 out of 5

Rating:
1st Mar 2023

Fantastic!!! this was our second holiday in 4 months that I booked with Travelonline all went smoothly.
Thank you Travelonline

- Kerrie Matthews

Rating:
28th Feb 2023

Good service

- Craig Boyce

Rating:
28th Feb 2023

A great service and what we were is exactly what we received.
We will be holiday inn again shortly and my first stop will be the Travel online website
Thank You

- Fredrick Williams

Rating:
28th Feb 2023

Awesome booking guys. Everything was perfect. Will recommend you to anyone looking for a holiday

- Shane Mulveney

Rating:
27th Feb 2023

Excellent service including feedback on bookings. Will definitely recommend and continue using TravelOnline services!

- Kelvin Maistry

Rating:
27th Feb 2023

Everything went smoothly

- Kealan O Donovan

Rating:
27th Feb 2023

Quick and easy service. Would definitely book another holiday package.

- Kelly Neeson

Rating:
27th Feb 2023

This is the first time I have EVER used a travel agent as I always book stuff myself, flights, hotel tours, cruises, I usually do it all myself. This experience with TravelOnline has me thinking I will change to an agent for all my future holidays.

Thanks for an awesome, relaxing holiday. I would not have found that hotel or transfers etc. without you, I'm very grateful!

- Craig Worsley-grace

Rating:
26th Feb 2023

This is our second holiday that I booked with Travelonline. I would thoroughly recommend this company, our first booking holiday was Fiji in October 2022, nil issues, so straight forward

- Kerrie Matthews

Rating:
26th Feb 2023

Travel Online once again gave us a great package with good service. Thank you.

- Ingrid Ferreira

Rating:
26th Feb 2023

From start to finish , was super smooth thankyou for making it so easy

- Helen Brindle

Rating:
26th Feb 2023

Thankyou Lisa scull for your service would recommend Travelonline to anyone .
It was our first trip to Bali throughly recommend it regards Judy

- Judith Mckay

Rating:
26th Feb 2023

Great service

- Trevor Hubbard

Rating:
26th Feb 2023

Gave us all the information we needed and everything was organised when we arrived. Excellent trip. Will be booking through TravelOnline again!

- Deanne Van De Graaf

Rating:
25th Feb 2023

Very happy with Travelonline, used this company a few times now and never had a problem. The extra things required were noted and carried through to the place going to. Everything is clear to understand when booking and follow up correspondence. Very attentive to responding to your emails and questions and would have no hesitation in booking a holiday again through them.

- Debra

Rating:
25th Feb 2023

Always available to answer questions and assist in any way possible.
Everything went smooth as possible and price of package was fantastic

- Brendon King

Rating:
25th Feb 2023

I highly recommend TravelOnline if you require a travel consultant. They always replied promptly and pleasantly to my queries and our holiday was enjoyed without a hitch. Thank you Lisa, Nicole and team.

- Matthew James Chambers

Rating:
25th Feb 2023

Thank you for assisting us with our trip to Bali. We could not fault any part of your service. Our drivers to and from airport were polite and caring and our accommodation was perfect. We had the best trip and would certainly use you again. Thank you!

- Catriona Margaret Selwood

Rating:
24th Feb 2023

Would recommend. 2nd time using travelonline and both times were seamless. And when we were having issues with our hotel, Lisa did what she could to assist and followed up with us also. Thank you

- Angela Knook

Rating:
24th Feb 2023

Process all seemed to go pretty well. No issues with the booking, payment or vouchers.
Online booking system allows flexibility & choices.

- Christopher Raper