TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,700 customer reviews

Well organised, didn't overwhelm with emails. Everything went smoothly. Great experience.

Sandra Harris

25th Sep 2025

Great communication

Emma

24th Sep 2025

Fantastic customer service and prompt response. Would highly recommend!

Daniel Schier

24th Sep 2025

cannot fault anything

Vicky Gavalas

24th Sep 2025

appreciated the prompt responses to my questions and the booking process

Bernadette Horvat

24th Sep 2025

Thanks Travel Online - for our first overseas trip, it was such an easy process. You guys took care of everything and we will definitely use you again when we travel!

Peta Mcarthur

23rd Sep 2025

Lisa was efficient and the itinerary was great, everything went to plan. We were very happy with Lisa and TravelOnline.

Michelle Lupton

22nd Sep 2025

Travel online booking went smoothly and would always book again in the future
Love when booking that you have a fixed price when quoted rather than a from price

Frank Sultana

22nd Sep 2025

The deal and communication with travelon line were fantastic, information was great.

Lorraine Stenhouse

22nd Sep 2025

We added two specials together and added another stay to bundle our Bali stay. We also added in our transfers and the whole trip was wrapped up into one booking, very easy. Emma was great and a few minor tweaks were no hassle. Thanks TravelOnline and to Emma.

Michael Hembrow

22nd Sep 2025

Booked through here several times, would look at booking here again when going to Bali

Jacqueline Vicki Kulicki

22nd Sep 2025

Such a simple and easy process booking through TravelOnline everything organised and nothing to stress about.

Wendy Nash

22nd Sep 2025

Very happy with the service, made the booking process easy. Everything went according to plan. Will definitely use travel online again!

Magda

22nd Sep 2025

This is our 4th time booking through Travelonline.com. We find it incredibly easy to book through and they always have the best deals! Emma and Team have been so helpful throughout each booking process. We are looking to book again in Sept 2027 for about 16 of us to go to Fiji again!!! We cannot wait!
Thanks again team for all the help and the easy process, we look forward to booking through with you again soon.

Shannel & Tyson

Tyson and Shannel Cleal

22nd Sep 2025

This is the first time I used travel online and I'm so glad I did. I booked this accommodation for a girls trip and everyone was super happy with it. The package was fantastic, the continuous service / responses to my questions via email was immediate and helpful. I said to my friends, we will definitely book our next trip with travel online. I can't fault the service I received and the people you use ie; transfers from airport were fantastic!

Janine Tehovnik

22nd Sep 2025

Very happy

Shane Palmer

22nd Sep 2025

Absolutely wonderful holiday would love to go again next year

Cheryl Paul

21st Sep 2025

Have recommended Natasha and Travel Online to so many of my friends. Nothing is too much trouble, the communication is fantastic, response time is exceptional and they always offer great value for money. Always have such a positive experience when booking my holiday.

Morna Ross

21st Sep 2025

I wouldn't hesitate to use your services hopefully soon . Thank you very much.

Christian Julien

21st Sep 2025

Kristy and Maddy are always very helpful.

Taline Golino

21st Sep 2025