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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,752 customer reviews

Fabulous! Needed to make a change and it was done easily and quickly. Holiday was seamless

Brooke Krauth

30th Apr 2026

Great customer service. Very easy process to make enquiries and book holidays. Informative staff that have kept us up to date throughout the process, whether there were flight changes or just general questions. Overall a pleasant and easy experience and have already recommended family and friends to try Travel Online.

Joanne Ward

30th Apr 2026

Very helpful. Will recommend to friends

Leanne Wallace

30th Apr 2026

The whole process was easy - with minimal contact needed as everything was provided. When I did need to call my questions were answered quickly and efficiently.

Vanessa Haldane

30th Apr 2026

Great customer service great offers

Sharon Noonan

30th Apr 2026

Excellent experience. Easy, quick, reliable. Will definitely use again- thanks for an awesome trip!

Dawn M

30th Apr 2026

Great holliday everything and more xx

Stewart Hay

30th Apr 2026

I could not fault TravelOnline when booking our holiday to Fiji! And the inclusion in our package were fantastic. The flexible payment plan meant that we could work the payments into our budget with ease. We had a fabulous time and I will 100% be booking holidays through TravelOnline again!

Shanice Rouhan

30th Apr 2026

Wonderful support, easy booking, payment & great communication. Loved the great value package with transfers, tour included. Excellent Phuket rep came to hotel organising free tour etc & answering queries. Would highly recommend using Traveline for great value, professional travel plans

Susan Lawrence

30th Apr 2026

Seamless booking process and great support

Michael Locke

30th Apr 2026

Absolutely loved our holiday, great value, thank you.

John Thyssen

29th Apr 2026

Excellent service, always quick response to enquiries.
Thank you, would use service again.

Christine Edlund

29th Apr 2026

Kristy and TravelOnline were brilliant. All of the information supplied was useful and allowed us to make an easy decision to travel to our destination. Pricing of the holiday was originally viewed as to be too good to be seen. When at our destination and talking to other guests allowed us to see that we had received a very good deal. Pricing for each couple varied by thousands of dollars. A great holiday was had by all of us and one that will be remembered for a long time. Thankyou.

Kevin Smith

29th Apr 2026

This was the second time that we have used TravelOnline for our overseas holiday and everything went smoothly again. The few questions that I had during the booking process were handled quickly, ensuring that our itinerary was finalised first go.

Gavin Jarvis

29th Apr 2026

Such a seamless trip as a whole. It was my first time booking through Travel online, and at first, I was a little apprehensive using an online travel agent. However, from start to finish the booking process and holiday went so smoothly, and what a great deal we got! Can't wait to book again with Travel Online :)

Veronica Carmela Calefati

29th Apr 2026

First Time using Travelonline and was a very smooth process. Consultants were helpful & friendly and in Australia (Qld I think) - Our trip was great we had no problems all transfers went smoothly and Hotel was great. Excellent value for money and would definitely use again

Steve

29th Apr 2026

Perfectly Awesome!
Every thing worked with prompt feedback and trip updates.

Peter Castle

28th Apr 2026

Great and easy to deal with, sorted flights and additional accommodation when airnz changed our flights to stupid times. Thanks Natasha

Marie Donald

28th Apr 2026

Lisa was fabulous. Documents received in plenty of time and no issues with vouchers for transfers and activities. We were a large group and she handled queries efficiently and in a friendly and proactive manner.

Pamela Roach

28th Apr 2026

So easy to book with, incredibly affordable and seamless holiday!!

Bronwyn Mcguiness

28th Apr 2026