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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,545 customer reviews

The service was great, everything that was promised was delivered, with great value for money as a bonus. We had only 1 minor problem with the airport transfer, but this was sorted without too much hassle. Will definitely use again for our next holiday

Bruce Lathwell

22nd Mar 2026

The whole process was easy and flawless

Catherine Long

22nd Mar 2026

We were extremely happy with the service and the package we received. Everything was well organised no problems. The resort was amazing and the deal through travel on line was great value for money. This is our second time using your company we have told family and friends about you and we will definitely book future holidays.

Louise Hockey

22nd Mar 2026

Amazing! The booking process was so easy, easy communication and regular as needed. We had no issues at all and didn't need to contact during our stay. The hotel we had picked was good, the flights all good and the driver / inclusions excellent. Already looking at future options

Jessica Alexander

22nd Mar 2026

This was our first time booking a package online. It was so easy and straightforward. Service is excellent, will definitely be booking another holiday.

Lynette Dyer

21st Mar 2026

Absolutely wonderful service. Nothing was to much trouble. And we really appreciated that personal touch we received.

Joan Cleveland

21st Mar 2026

I cannot fault travel online. Absolutely no catches whatsoever. Everything was as advertised. I will use them again for sure.

Gemma Hayes

20th Mar 2026

Very easy to organise our holiday through Lisa. Replies were always quick and there were no issues at all with the process. Very happy overall :)

Kirsty Tung

20th Mar 2026

My only complaint.
We should have stayed longer.

Darren O'donnell

20th Mar 2026

Perfect on all counts

Christopher Mccredie

20th Mar 2026

Great service!

Clare Mccamley

20th Mar 2026

Easy, great experience. Will definitely use again!

Elizabeth Crump

19th Mar 2026

Very smooth transaction to book and all details provided promptly.
Padma was great

Robert Ingram

19th Mar 2026

Great communication & prompt replies .

Lisa Arthur

19th Mar 2026

I came to hear about travelonline through a recommendation from a stranger in a travel group on Facebook who had used them for several trips. They just happened to have a deal at a hotel I was looking at that included flights as well for less than the cost of the accommodation only on another site. I thought it was a too good to be true but further research proved otherwise and lots of positive reviews. I booked and had a seamless experience from start to finish with any queries I had responded to very quickly. I am looking at booking another package in late 2027 and travelonline will be my first go to.

Narelle Deeney

19th Mar 2026

We had the most amazing time . Everything ran smoothly the resort and staff were fantastic.
I can't believe the amazing holiday we had for the price .
I have been telling all my family and friends they must do this trip.

Linda Lee Fitzgibbon

19th Mar 2026

Will definitely go through travel online in the future as they were very helpful in every way in making our holiday go smoothly and enjoyable thank you again

Zsuzsana Pace

18th Mar 2026

Great service and knew exactly how to help with our stay at Hamilton island as we had not been before. We were worried about humidity and what month to travel. Plus part payment helped We will be going again

Deborah Susan Stephenson

18th Mar 2026

Very good service, great holiday package with good price point and value.
Nicole was always very prompt to respond to email queries, that is something that I really value.

Carol- Rae Campbell

18th Mar 2026

Fantastic service , would recommend this company again for travel planning

Natalie Maree Swane

18th Mar 2026