TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,254 customer reviews

So easy to deal with, great communication. Simple and easy to book and good prices too

Bradley Gerring

2nd Jul 2025

Had an awesome trip planning our next years one!

Rachel Winsley

2nd Jul 2025

The whole experience from booking through to our stay at the magical resort we chose in Bali was made so easy by the friendly and knowledgable Consultant Kristy.
Thanks so much for your work and especially for the included Spa Treatment in Ubud that you included. We all thought it was the best Spa and treatment we have ever enjoyed in Bali and we have visited there 9 times now.
Thanks again - we will be back to book again in the very near future.

Peter Quirk

2nd Jul 2025

TravelOnline were fantastic. Natasha was lovely. Extremely helpful. Thorough in her explanation, nothing was a problem. If office was close and you needed to talk to them , they called you back early the next morning.

Alison Mary Ede

2nd Jul 2025

Thank you happy we found this deal and site. Thanks for making our holiday happen we are super appreciative

Kerryn Bishop

2nd Jul 2025

TravelOnline was fantastic to deal with. Due to a health issue, I needed to come home early and nothing was too much trouble. Thanks so much for your help.

Lee

2nd Jul 2025

Natasha was very helpful and friendly,great customer service

Lee-anne Dunne

2nd Jul 2025

All went smoothly

Robin Pole

2nd Jul 2025

Queries were dealt with promptly, communication was clear, package was well priced.

Kirsten Vella

1st Jul 2025

I was very appreciative for the extension of a voucher that we had and the ease of rebooking twice when original plans fell through. Thank you so much for helping us have a relaxing weekend away.

Lisa Mustaca

1st Jul 2025

Second time we've booked a holiday through travel online and again had no issues. Will use again for our next escape.

Cameron Moore

1st Jul 2025

Excellent service and will use again.

Donna Walsh

1st Jul 2025

Love Port Douglas and Silkari was excellent accommodation well equipped.

Sandra Crawford

1st Jul 2025

I've used Travel online every time we travel. The service has been great and the response it's quick when I have a query.

Ken Yeuong

1st Jul 2025

Great service, our holiday was one to remember!

Shania-lee Closter

30th Jun 2025

Thank you to Kristy, you were a great help

Robert Taylor

30th Jun 2025

Very good service, and prompt return emails which I find very helpful, thank you, Deanne. Yes I would recommend Travel OnLine.

Deanne Green

30th Jun 2025

Lisa has been fantastic and helped us throughout the whole process. There were few changes which was handled very smoothly. We will definitely use Travel Online again. Many thanks, Kelvin.

Kelvin Christian

30th Jun 2025

Great dealing with Nicole.

Kate Gentle

30th Jun 2025

Excellent service.

Petria Torresi

30th Jun 2025