TravelOnline Reviews

Everything went smoothly when we booked through Kristy, especially as our group consisted of 3 families. Her expertise was invaluable in handling cancelled flights for 2 of the families. The hotels and services forming our package were first class. It made our first trip to Bali easy and enjoyable for everyone. The only (minor) hiccup was when 2 of the final airport transfer drivers thought they were to transport 1 of the families, not two. Easily sorted. Will organise with TravelOnline again for sure, and throughly recommend their top quality and good value packages.

Reception staff wonderful
Clean & easy place to stay

Fantastic service

Super easy to book with. Everything worked out well. I have no complaints. The hotel was aware of our booking and we got all of our inclusions with no issues. Would recommend!

Travel online continues to offer great customer service from start to finish and provides peace of mind when travelling. On this occasion we unfortunately had our return flight cancelled and the speed and ease in which the staff were able to confirm a refund from the airline was incredible. Thank you and we will be sure to book another holiday with you again.

Once again can't fault anything, from service, value and communication.
Our only suggestion. We did the same trip last year too. The sunset cruise was much more appealing to us than the Wildlife Park. A choice would be nice.
We will be booking again for the same time in 2025. Had the best week

Thanks again.

Easy to book good communication trip was planned and booked exactly as requested. Will definitely book with travel online again

Thanks, Travel Online. Regarding our trip to Hamilton Island, we had a great holiday, everything was perfect! :):)

Thoroughly recommend.
Every thing was handled fast with great communication.
Will definitely book again

Another great holiday at a great price for the third time and will definitely use again

Very easy to deal with

Great to deal with, will book again through this travel agency

All went according to plan. Each stepwise well thought out and worked for us. The Mandira Resort were very friendly and most helpful. The only improvement would be to incorporate a late check-out to match flight departures more closely. Otherwise a great holiday worth doing.

All correspondence has been clear and always correct, we will book through TravelOnline again

Kristy got us a good deal quickly. Service was quick and easy. Thanks Kristy!

Efficient and friendly service. Well organised.

Excellent hassle-free service!!

Would highly recommend TravelOnline. Great prices and great communication. Will definitely be using them to book all my future holidays. If I could give them ten stars I would.

This was our first trip to Thailand and also our first time using a travel company. We've been very hesitant before, for various reasons, in using agents. But TravelOnline had great deals to choose from, ours was altered slightly to suit our dates and needs, and also the agents were friendly, prompt, helpful and informative. We would happily recommend them and also return in the future if our next destination is covered by their deals

Great communication, excellent value. Highly recommend using travel online