TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,967 customer reviews

Great service

Jane chapman

12th Oct 2025

Excellent service. Thank you so much for great help in planning and execution of this trip. This was so wonderful and relaxing trip we had in long time. We are still cherishing the moments we lived there.

Kaushik Kukade

12th Oct 2025

First time I have used the app, and to be honest I was very nervous, but all worked out perfectly. Thank you

Sandra Lyons

12th Oct 2025

Great service. Covered everything we wanted in a holiday.
We'll definitely recommend and use again.
Great job

Troy Hunt

12th Oct 2025

100% service from the Travel Online team and will definitely continue to book our holidays through this travel booking service.

Travis Radford

12th Oct 2025

Efficient and friendly. Transfers organised. Stress free. Pita Maha was wonderful. Thank you

Veronica Anne Ratu

12th Oct 2025

Was very helpful when necessary.

Deanne Farquharson

12th Oct 2025

Holiday package made travel safe and easy to do. Travelonline were helpful, efficient and made travelling enjoyable.

Allyson Ashleigh Mckie

11th Oct 2025

Fantastic service. Cannot fault and will definitely use again. Great value for money.

Laurelle Stephens

11th Oct 2025

Easy to work with and good value packages

Valorie Okeefe

10th Oct 2025

First time using TravelOnline and will continue to use them from now on. Great Service and communication. Easy to deal with and very prompt with responses to any of my questions.

Kerri Ann Webber

9th Oct 2025

I would definitely recommend Travelonline and Kristy. I received outstanding service when I did my booking. It made me feel comfortable as I was travelling on my own and nothing was a problem when I would call to make sure everything was finalised with my trip. From the start of my booking through to the end there were no hassels, exactly what I wanted
Thank you

Narelle Stone

9th Oct 2025

Easy and stress free as always. Have used you several times now! Looking at booking Vietnam or Thailand for next year soon.

Ash Garven

9th Oct 2025

Excellent

Roy Lupton

8th Oct 2025

Very happy with the online booking process and communications with consultants. We also appreciated the airport pick up and the Trans studio offer that were part of the holiday package.
Thanks so much Travelonline team and Fusion holiday staff in Bali. We had a fabulous stay thanks to you guys.

Perla Raymonde Ah-kon

8th Oct 2025

Fantastic service. Paige was excellent in responding to my requests.
This is the 5th holiday I have booked through Travel Online, definitely would not go anywhere else.

Jacqueline Saxby

8th Oct 2025

Great service

Tina Hutton

8th Oct 2025

Prompt & very helpful service

Shona Flarherty

8th Oct 2025

Always quick and reliable service, we love booking through Travel Online we do it as much as possible and have never had an problem. If there was an issue they would sort it out quickly.

Stephen Bathgate

7th Oct 2025

From getting quote to coming home, we were kept up to date and I felt I could contact at any stage. I didn't get a quote from anyone else and was confident in accepting the quote.
I was given a couple of resorts to choose from and they all looked good.

Jennifer Gordon (Toby Davison)

7th Oct 2025