TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,713 customer reviews
This is my second time using Travel Online and would certainly recommend their service. I hopefully will be using them again.
Robyn Martin
4th Feb 2025
Could not ask for anything better
Robert Yuile
4th Feb 2025
I'm a happy client! Great value and service!
Marciano Avellana
4th Feb 2025
Maria, was very helpful and answered all my questions politely and simple.
The saddest thing was, when I was making my booking and called to speak to her, Maria was busy. I wanted to personally thank her for all her help.
Candace Quinn
4th Feb 2025
Very easy to work with. Thank you
Angela Rodaughan
4th Feb 2025
Smooth and efficient
John Beadon
3rd Feb 2025
All arrangements well organised & no rendezvous issues with tour operators.
John Loftus
2nd Feb 2025
Nicole was so helpful organising package deals for us to look at and our holiday when we decided
Richard Thompson
2nd Feb 2025
Thankyou so much everything went so smoothly
Katherine Wilson
2nd Feb 2025
Nicole was absolutely sensational giving me many quotes when I was undecided and tailored the trip perfectly and if I had any questions got back to me so quickly. I will be booking again through travel online and with Nicole chow
Mark Ostler
31st Jan 2025
always helpful.
Raymond Hudson
31st Jan 2025
Attention to detail is excellent and great communication.
Frances Mcbride
31st Jan 2025
Great service. Easy to crows pond with and very quick to answer questions.
Mark Griffiths
30th Jan 2025
Emma and Lisa were Amazing! All the staff we spoke to and dealt with were so accommodating. We had a small hiccup (our fault ) travel
Online staff went above and beyond to try help us in every way. They were amazing. Easy to deal with and so helpful. Would definitely recommend to book with. 5 stars for sure. Thank you
Sonia Kenyon
30th Jan 2025
Great service everything went smoothly from the booking to the end of the trip. Transfers were there waiting and arrangements made for pick up back to airport at the required time.
Wayne Price
30th Jan 2025
Emma you're a gem
Aldo De Vincentis
30th Jan 2025
Thank you for an amazing holiday. A beautiful resort at a price that met our needs.
Communication is key and any changes that had been made were always communicated efficiently and effectively.
Our holiday package was great value for money. We look forward to booking with Travel Online again.
Adam James Bassett
30th Jan 2025
Second time booking reasonably easy email back within a day of enquiries
Sinead Malam
29th Jan 2025
The Holiday you guys organised for us went like clockwork.
We'll definately seek you out for our next holiday.
A job well done
Steven Amsden
29th Jan 2025
Great help and when we could not book the room we wanted , worked quickly to find us a solution .
Kim Dickson
29th Jan 2025