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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,205 customer reviews

Everything went as planned and well coordinated. Accommodation was great as advertised and beautiful and relaxing. All details of booking went to plan ( other than jetstar delay) not your fault.

Justin Mcmahon

22nd Oct 2024

We were thoroughly impressed with the level of service and prompt follow ups we received to any of our inquiries. This was our second time using Travel online for a holiday to Bali, and we would most certianly use again.

Nicole Sheppard

22nd Oct 2024

Booking our trip went smoothly. Good communication thoughout the booking. Our transfer drivers were good in Bali. On arrival I received a 'Travel on line' travel bag by the driver, which was strong and well made. I used it everyday on tours and for shopping. Thanks Emma.

Nadene Matthews

22nd Oct 2024

Excellent service, received all information within days of booking including flights which was a pleasant surprise, would definitely use Travel Online again

Diane Pennicott

21st Oct 2024

Very impressed with all aspects of assistance with our package. Communication was clear and very prompt. Many thanks.

Trent Tink

21st Oct 2024

Thank you again Travel Online. This is the second trip we have arranged through your team. Everything that was organised from flights, to accomodation and transfers was faultless.

When booking we were told that the dates booked were unfortunately not available, the team went above and beyond to ensure that we were able to find something close to the dates we required. I have recommended Travel Online to many since our first experience. Thank you!!

Emma Piltz

21st Oct 2024

Nicole was very helpful. Everything went as planned.

Allan John Thompson

21st Oct 2024

Good Service

Augustin Chella

21st Oct 2024

such an easy experience to deal and book through your company . will definitly use you again next time and have passed on your company to others to use

Selina Norman

21st Oct 2024

Absolutely flawless holiday package... We had an amazing time on our Phuket adventure and will be definitely booking again in the not too distant future... For a couple first timers the process from start to finish was way to easy.... Perfection

Ross Noakes

21st Oct 2024

Very happy with our trip to Bali. Our driver was easy to locate when we arrived. Hotel was excellent, we were upgraded at hotel which was outstanding. Communication with Travel Online was very good.

Leeann Anderson

21st Oct 2024

All good

Robert Hynes

21st Oct 2024

Great communication and help at all times when needed.

Thanks

Dean Meale

21st Oct 2024

Fantastic quick service ! Nothing was a problem , understood our holiday needs would highly recommend travel online

Melinda Mary Flaherty

20th Oct 2024

The whole booking process was smooth and faultless. My questions were answered clearly and in a timely manner. I will definitely book with Travelonline again.

Julie Mitchell

20th Oct 2024

Always get great service from Kristy

James Mcneil

20th Oct 2024

Thanks Lisa and team for assisting me to make this booking. Everything went extremely smoothly. My family loved the holiday and didn't want to come home.

Christine Iolini

20th Oct 2024

We have good service from TravelOnline, everything runs smoothly. Thanyou once again.

Leon Dolling

20th Oct 2024

Helpful, no issues at all

Gary Bell

20th Oct 2024

Great to deal with. Never a problem with any queries we had. All information provided promptly and Emma was a pleasure to communicate with.

Darran Betteridge

20th Oct 2024