TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,488 customer reviews
Thanks for all your help, arranging the holiday was great!!
Rebecca Zinghini
27th Jan 2026
Great deal and trouble free booking. Would highly recommend using travel online
Samuel Chisholm
27th Jan 2026
Great service every time, thank you Natasha!
I've referred a few friends and family to your website.
Anissa Williamson
27th Jan 2026
Service was perfect, everything went to plan and no issues at all. Agent was easy to deal with and nothing was a hassle. Provided multiple quotes at start and assisted to make a decision. I will use service again.
Daniel Harris
26th Jan 2026
The whole process was easy and stress free.
Thank you TravelOnline.
Cheers
Marc Cottam-starkey
26th Jan 2026
Great service, straight forward process and made for a wonderful family holiday.
Thank you
Christopher Thomas
26th Jan 2026
Thank you for another fabulous holiday. We always feel very safe and secure about bookings and plans. Also very responsive to questions or issues if they do arise. I would definitely recommend anyone to check out Travel Online and compare to other travel sites, as they are much easier to modify to suit your needs and competitive in price.
Kelly Brown
26th Jan 2026
Nothing went wrong
Stacey Rose
26th Jan 2026
Awesome
Sharon Punter
26th Jan 2026
Kristy was timely with her service and provided us with all the information and documents we required for our travel/trip.
Renae
26th Jan 2026
Natasha was very friendly and helpful.
Lauren Cooper
25th Jan 2026
Excellent service would highly recommend using Travel Online.
Paul Griggs
25th Jan 2026
Great service. Thank you for being flexible with the adjustments and finding us the best deals. It's always concerning to find trustworthy agents but I think we found them now. Thank you
Ninette Nell
23rd Jan 2026
I was hesitant booking through an online platform but shouldn't have been! Communication has been superb, everything was seamless, someone was there to greet us at the airport at 4.30am!! Couldn't have asked for better service! The package was fantastic. Very pleased with our experience with travel online.
Alicia Kilbourne
23rd Jan 2026
Quick response to my email and helped me organise my trip online. Very happy.
Anastasia Fontana
23rd Jan 2026
excellent work the team allways a pleasure working with TravelOnline
Gregory scott Upton
23rd Jan 2026
Everyone made it very easy and any questions I had were answered promptly.
Michael Zarb
22nd Jan 2026
Super helpful, friendly & very quick ☺️
MELISSA HUCKEL
22nd Jan 2026
Perfect service on every occasion
Kelly Daniel
22nd Jan 2026
Madison was great super friendly and easy to deal with, we had some issues with the dates and availability but she provided us with many alternatives very quickly and we got everything sorted with no stress at all!!
Cassandra Thorpe
22nd Jan 2026