TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

This is the first time we have used Travelonline and what a wonderful experience. We arrived in Bali and were met at the airport by the driver of our hotel transport, he was very friendly and welcoming, when we got to his car we were given bottles of cold water and a shoulder tote bag as a welcome gift, what a nice surprise. We arrived at Padma Resort and had a wonderful time there, our flight home was cancelled due to Cyclone Alfred. We stayed 3 extra days and the airport transport company were in constant contact with us about our pick up date and time. It was a great experience to use Travelonline and we will definitely use them again, excellent value for money.

Malcolm Gregory Gilbert

10th Mar 2025

h my experience dealing with Emma Blackaby at TravelOnline. From my initial inquiry to the final details, she provided outstanding service. I requested several changes and had numerous questions, and Emma was always happy to assist, responding promptly and efficiently. She ensured I had all the information I needed and followed up with me every step of the way.

Her exceptional service has led me to refer her to my family, who will be contacting Emma shortly and I will certainly be reaching out to Emma for my future travel arrangements. Thank you, Emma!

Daniela Lazzari

9th Mar 2025

Absolutely loved our holiday. Will definitely book again

Barton Donald Mcintyre

9th Mar 2025

Really great service, quick to respond when needed. Thank you

Olivia King

9th Mar 2025

Thank you so much for the amazing offer, will be back to Bali through your services in July, definitely looking forward to book through you in the future.

Astrid Serna

9th Mar 2025

Fantastic trip, everything went off without a hitch great communication, great organisation. Looking forward to planning another trip in the near future.

James Allen

9th Mar 2025

Easy to deal with everything organised for you

Emma West

7th Mar 2025

Very easy to deal with, would recommend to family and friends. Service was great, now do plan our next holiday!! Thank you

Jennifer Maree Lethbridge

7th Mar 2025

Great value packages and friendly, helpful staff with quick responses.

Jazmine Snow

7th Mar 2025

Easy process with no problems.

Maria Cimino

7th Mar 2025

Prompt communication, excellent service.

Sandra Clemente

6th Mar 2025

Lisa was amazing!!
Customised my booking to suit my needs. Everything was so smooth and I will definitely be booking again

Kara Lawless

6th Mar 2025

Easy to speak with and very helpful

Narelle Harmer

6th Mar 2025

Great service and prices

Vanessa Diane Powell

6th Mar 2025

Amazing holiday package. Couldn't fault anything right from booking to the end of the holiday. Thank you.

Jacqueline Reid

5th Mar 2025

Everything was well organized and was as advertised.

Ian Johnson

5th Mar 2025

great

Geoffrey Murphy

5th Mar 2025

Communications via email were easy and answered within a short time frame. Vouchers and payment easy also. Recommend this company.

Kirsty Mason

4th Mar 2025

Thank you so much for all the help and support. Questions answered and details sorted quickly.

Katherine Colyer

4th Mar 2025

As usual , Lisa was spot on with everything related
To our booking

Jason Ryan

4th Mar 2025