TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,015 customer reviews
They handled my cancelled flight with expert care. Now just waiting for the airline refund !!
Thank you to everyone at TravelOnline. I had a great holiday & have recommended you to EVERYONE :)
Sandra Fensom
20th Sep 2024
Emma organised our trip really well - we had no issues/problems whatsoever. It made for a very relaxing time. Thanks Emma Alan
Alan Banton
20th Sep 2024
Always answered my queries promptly and we are happy with the service thank you.
Janine Syme
19th Sep 2024
Super easy booking and payment system. The driver that picked us up was great, gave us a cute bag with the company name on it. Great communication regarding flight changes and pick up times for transfers.
Misty Garemyn
19th Sep 2024
Great service..prompt responses and service…very easy to access and good prices
Damien Forrest
19th Sep 2024
DIANNE,COLIN, HAD AN AMAZING TIME AT
OUTRIGGER! OUR 1 BEDROOM APARTMENT
WAS BEAUTIFUL! WE REALLY ENJOYED
OUR FULL BREAKFAST! ALL THE STAFF WERE
VERY LOVELY TO US BOTH!! WE WILL DEFINITELY TELL OUR FAMILY AND FRIENDS
HOW WONDERFUL IT IS, AT OUTRIGGER RESORT! THANKYOU VERY MUCH!
DIANNE COLIN. MCGILVERY!
Colin. Mcgilvery
18th Sep 2024
Everything went like clock work, from when we landed in Phuket to when we arrived back in Brisbane
Catherine June Dennis
18th Sep 2024
Great deal and friendly prompt communication, thank you!
Alistair Burke
18th Sep 2024
Thank you for being so Professional and prompt.
Marina Cox
18th Sep 2024
Outstanding service from the start to finish. Everything went so smoothly thank you
Lisa Laidley
18th Sep 2024
perfect service, thank you Lisa S
Michael Delaney
18th Sep 2024
Excellent value
Glen Holmes
18th Sep 2024
Always a pleasure to deal with Natasha
Rachel Renee Burgess
18th Sep 2024
Great knowledge of questions asked
Paul Gardiner
18th Sep 2024
Weel done Guys, I am never to sure when booking with others as i like to book my own trips and have total control if anything goes south.
This occasion they were spot on, great trip no hiccups all good.
Ron Holloway
18th Sep 2024
Quick and easy process and very helpful!
Robin Lydon
18th Sep 2024
Great service, prompt responses, everything was organised for us and every detail of our holiday went smoothly. Thoroughly recommend Travelonline.
Wade Sprowles
18th Sep 2024
Easy to deal with and good value.
Patricia Kenneth
17th Sep 2024
Great customer service. She quickly responded to all my queries and helpful.
Rihaan Baskaran
17th Sep 2024
Very happy with the service we received when booking our holiday.
Karen Phillips
17th Sep 2024