TravelOnline Reviews

Customer Service Reviews

Total Reviews: 11354
Average Rating: 4.84 out of 5

Rating:
19th Nov 2022

Would definitely recommend Travel online.
Great value for money and easy to book.
Thank you

- Brad Wilson

Rating:
19th Nov 2022

That was a prompt and reliable service. Thank you.

- Wolfgang Kasper

Rating:
19th Nov 2022

Easy to book and got all the information we needed for the trip in a timely manner. The value was great as were the inclusions/extras in the package. Our holiday went completely without a hitch, with pickups, hotel, and extras all provided without any issues. I was very happy.

- Nikki Brooke

Rating:
18th Nov 2022

Everything went to plan. Yes would recommend.

- Gavin Millman

Rating:
18th Nov 2022

Good service, thanks Kristy

- Nicholas Butler

Rating:
18th Nov 2022

Excellent service. Very helpful and assisted with the holiday in every way. Great experience

- Justin Hewitt

Rating:
17th Nov 2022

Appreciate there were some delays during the Covid period but appreciate the effort made getting this trip finalised

- Andrew Clarke

Rating:
17th Nov 2022

Happy with the service would book again

- Gery Benson

Rating:
17th Nov 2022

Absolutely wonderful service. Helpful and quick to assist. Our trip went to plan, with nothing going wrong. I highly recommend using this company.

- Michael Elliot

Rating:
17th Nov 2022

Could not fault the service we received from Kristy

- Bernard Hoare

Rating:
17th Nov 2022

Excellent service. All transfers and tours went ahead without any problems.
Prompt response to any queries. Would definitely recommend Travelonline.
Regards, Ann B

- Ann Bradley

Rating:
17th Nov 2022

Amazing thank you

- Sharna Brooks

Rating:
17th Nov 2022

Extremely happy with our holiday, and the customer service provided by travel online. I'm already looking to book another one of your deals. The hotel was clean and the location was fine. The staff at Dynasty were lovely, and all very helpful. We made use of Finns beach club twice, and thought it was a brilliant inclusion. Everything we experienced on the trip was great, and we couldn't have been happier. Thank you for your wonderful service.

- Elizabeth Fowler

Rating:
17th Nov 2022

- Adriana Boros

Rating:
17th Nov 2022

Simple and easy online process.

- Brian Jones

Rating:
16th Nov 2022

The end result was great. We had booked pre-covid, so obviously it was a little stressful not having flexibility in using the money spent. Hard for Travel Online dealing with it all so did a good job.

- Kim Roberts

Rating:
16th Nov 2022

Yes, I would recommend you. Airport transfers were good. Must say thank you for the lovely gift of the nice beach bag. Came in handy.

Our only problem we came across was the cancellation of our connecting flight from Melbourne to Sydney. Of course, this was out of your hands. We were stuck in Melbourne airport for 8 hours. Which made our return trip feel like a full day.

- Ronald Lawrence Such

Rating:
16th Nov 2022

Thanks to Lisa it was an extremely easy process booking our holiday.
Communication was a 5 out of 5 with Lisa.
Thankyou Lisa for your excellent customer service.

- Amanda Garlick

Rating:
16th Nov 2022

Always fantastic

- Narelle Mather

Rating:
16th Nov 2022

All queries were replied promptly. Everything was clear and straight forward. Polite interactions throughout.

- Troy Gourgaud