TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

The team were very accommodating!

Justin Sibley

14th Aug 2025

Was super easy with you guys and went smooth with transfers etc. Hotel is good value for money, adult only areas are great. Hotel little dated but for the price and all inclusive you can't complain. Thank you for making it an easy enjoyable holiday!

Rhonda Hunter

14th Aug 2025

Fantastic Service From Travelonline You can call Them and within a 5-10 mins your talking to Someone about your holiday Their well Organised too we would Recommend them 100% Thanks Also too Kristy for your Expertise and Helping Plan Our Getaway To Fiji it was A Fantastic 8 Days Away.. Cheers Greg

Gregory Phillips

14th Aug 2025

Very friendly and helpful Thank you

Tracey Dyer

14th Aug 2025

This was our second holiday with Travel on line, it was a great experience from start to finish, we would certainly recommend Travel on line to anyone looking to travel. It was everything that we expected, looking forward to our next adventure with TOL. Thank you.

Kenneth Desmond Mathews

14th Aug 2025

Great service and everything went to plan from start to finish. We will definitely be back to book another holiday.

Thanks so much Lisa

Tiripa-rose Harris

13th Aug 2025

Fantastic service have already recommended you twice

Michael Czerniawski

13th Aug 2025

Easy to book great information will use you again for future holidays thank you for everything

Susan Margaret Garner

13th Aug 2025

Great service, we saw an offer, made an enquiry, Nicole's prompt responses and exceptional attention to detail saw the decision and subsequent purchase made with ease.
The local tour operator Grace, was also exceptional. Her flexibility and understanding of the wider groups needs made our 10 days even more enjoyable.

Paul Muriwai

13th Aug 2025

great communication & very helpful with enquiries.
we loved the free theme park tickets too, added great value to our trip!! thanks Travel Online. can't wait to book our next trip with you guys

Tamara Kirkright

13th Aug 2025

Great service. Provided several options for our holiday and made booking easy. Would book through Kristy again.

Martin Deckert

12th Aug 2025

Top notch personalized service with a super customer-focused attitude, would happily use Travelonline again!

Mark Bernamoff

12th Aug 2025

Fantastic to work with

Sandra Condon

12th Aug 2025

Thank you so much Natasha, Your communication was quick and on point with any information we were enquiring about. You are a credit to the team. Everything flowed better than we hoped. Would most definitely book through you again.

Malcolm Beggs

11th Aug 2025

The Best Service ever !!!! Did not miss a beat, everything was on point and cannot fault - thanks for everything :)

Stacey Connelly

11th Aug 2025

Fantastic service by the team at Travelonline! They were quick to come back with a quote and then continued to follow up until all my questions had been answered. Highly recommend.

Monica Crawford

11th Aug 2025

very pleasant to deal with

Graham Jess

11th Aug 2025

Brilliant service already planning our holiday for next year

Karen Terrill

11th Aug 2025

Thanks Natasha, our holiday was perfect!
We were happy with the value, and your service made it stress free

Daniel Millis

11th Aug 2025

Have recommended using TravelOnline to my friends

Graham Richard Charles Durham

11th Aug 2025