TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,792 customer reviews

Travel Online was so easy to deal with. Was great having all our bookings and transport through one place so everything was seamless. The voucher to Finns was an extra and we had the best say ever. Will 100% book through travel online again.

Scott Kermeen

1st Sep 2025

As per usual your service was second to none. Totally recommend to any looking for a holiday

Lesley Mcpherson

1st Sep 2025

This trip was such a breeze, travel online and Natasha were easy to get in contact with and answered any questions I had, ensuring the trip would run smoothly. Everything was so organised, I received my booking confirmation and all travel documentation very quickly, amazing value for money. I will definitely book through travel online again

Jade K

1st Sep 2025

Nicole, was very friendly and super helpful. I needed to make changes and Nicole completed this no issues at all.
I will be using this service again.

Lee-anne Andrews

1st Sep 2025

use travelonline all the time, service was perfect as always

Julie Newman

1st Sep 2025

Very friendly and extremely helpful.

Alistair Cook

1st Sep 2025

Natasha was great, very helpful & accommodating to the changes I asked for & very quick to respond. Thank you Natasha we're looking forward to our family holiday

Elsje Diane Minns

1st Sep 2025

We have booked three trips with TravelOnline and have had a fantastic experience each time. They are very professional and enquiries are always answered incredibly quickly and all our trips have gone very smoothly.
Just love the deals TravelOnline have on offer and will definitely be using them again.

Claire Ward

31st Aug 2025

Easy to organize holiday with no issues

Vincenzo Marzano

31st Aug 2025

Super efficient.

T Parrino

30th Aug 2025

The package was a good price and it was easy to book online. I had set my own reminder to pay the balance which was just as well as I didn't get a reminder from the company like it said I would. Any questions were answered quickly too so good communication. I would use this company again to book a South Pacific holiday package.

Sasha Craig

30th Aug 2025

Prompt and excellent servce. I'll be keeping my out on any other upcoming deals.

Nerida Beal

30th Aug 2025

Answered all my questions in a timely manner. Everything we were promised , we received. Would highly recommend booking a holiday through travel online

Tanya Mclaren

29th Aug 2025

Great communication and great value for money. Our trip was so smooth

Abigail Walter

29th Aug 2025

Great deal. Everything ran smoothly and as expected

Majella Lind

29th Aug 2025

It was very easy to book our family trip to Fiji and we all had a great time!

Claire Del Din

29th Aug 2025

We never had to question anything in our package it was all great Thankyou so much

Katharine Crowe-mai

29th Aug 2025

Great to deal with and flexible with my request to extend date of final payment

Leesa Watson

28th Aug 2025

Have used this service twice & every detail was covered. Will definitely consider using them again.

Justene Priest

28th Aug 2025

I had a fantastic experience with TravelOnline! The service was excellent—very knowledgeable, helpful, and incredibly responsive throughout the entire process. It made planning my trip so much easier and stress-free. I'll definitely be using TravelOnline again for my future travel needs. Highly recommended!

Hannah Massouh

28th Aug 2025