TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,400 customer reviews

Fast response, no unpleasant surprises during our trip, everything PERFECT

Ana Luiza Costa

18th Jun 2025

It was so nice to get a friendly consultant who was helpful, knowledgeable and did not pressure us at all. She organised a wonderful package that suited our needs with a competitive price. All aspects were well organised both prior and during our stay. Keep up the great work......will recommend Travel On Line to anyone I know who is looking for a holiday package.

Pat Brida

18th Jun 2025

Trip went exactly as planned. Highly recommend

Gary Robertson

18th Jun 2025

Great service would love to stay in touch for when you have specials

Maria Cetraro

18th Jun 2025

Great variety of travel deals with bonus inclusions. Very easy to book and communicate with, Will book again!

Sarah Rust

18th Jun 2025

Very professional service with email reminders and vouchers, always great prices.

Lisa Wallis

18th Jun 2025

The service was fantastic, everything ran smoothly and the price was genuinely great.

Rick James

18th Jun 2025

Everything worked smoothly. Questions I had pre-travel were answered quickly and completely. Would use again!

Rachael

18th Jun 2025

Great service. Offered a cheaper package deal than the hotel directly. Can customise your holiday for you. Highly recommend and will (and have) booked through TravelOnline again

Lauren Clark

17th Jun 2025

Great service and package that was provided.

Felicity Carlile

17th Jun 2025

This was our first time using TravelOnline. Our holiday was good value for money, the communication was excellent, it was well organised, and everything ran smoothly.
We would use TravelOnline again and recommend you to family and friends. Thank you. :)

Paul La Vale

17th Jun 2025

Lisa and her support at this wonderful agency was awesome!
The whole trip and the extras (vouchers) were very well presented and I would recommend TravelOnline to anyone wanting a great travel experience.

Stephen Atwill

17th Jun 2025

I would definitely use TravelOnline again. The extras included in the package were great, and I could not find a better deal anywhere, including directly with the hotel. the communication was fantastic and prompt, and the booking, including transfers, was exactly as promised.

Lissa King

17th Jun 2025

easy

Fiona Noe

17th Jun 2025

The Package we selected was amazing value, and the booking process, and all of the administration was promptly organised, and we had zero problems. Thanks! would definitely look at more travel holidays with Travelonline!

Karen Brown

17th Jun 2025

Everything went well
Very easy to deal with, Kristy was very easy to deal with.
We are thinking of doing another trip sometime again and will use Trevel online

Thank you once again

Muhmad Hasrin Lana

17th Jun 2025

We thouroughly enjoy booking through Travel Online as the service provided has been excellent. Any questions or concerns we had were addressed and answered within 24hrs.
Our thanks go out to Emma for here friendly and efficient responce to einquiries. If travelling to Asia again we will not hesitate to book through Travel Online.
Kindest Regards
Colin & Marilyn

Colin Ridley

17th Jun 2025

All went very smoothly.

Art

17th Jun 2025

Amazing service, support and very easy to deal with, so responsive to questions and itinerary changes. Will definitely use again.

Leigh Wright

17th Jun 2025

Would definitely use travel online again, no complaints with the staff or the Service

Robyn Chatfield

17th Jun 2025