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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,306 customer reviews

Would recommend travel online to friends and family

Lorraine English

27th Oct 2024

The service we received from Natasha in organizing our trip was outstanding. She handled everything seamlessly, from accommodation to flights. I wouldn't hesitate to book with Travel Online again and would highly recommend them to others.

Brian Kelly

27th Oct 2024

As I mentioned in Hotel reveiw Since I started my booking all the stuff from Travelonline Special (Ms Natasha )been fantastic
I have few times issue and she solved it in no matter of time and no question
After that My sister has to change the way of payment also she(my sister) gets the best service and attention
I would like to say thank you a lot
Nader Zamani

Nader Zamani

27th Oct 2024

We had a great experience with your Service. The Travel Deals you offer are exceptional

Beverley Newton

27th Oct 2024

Very easy to deal with, all enquires answered promptly. I would book through travel online again

Andrew Cairns

27th Oct 2024

Very happy with the service thank you.

Donna Mccarthy

27th Oct 2024

Well Lisa you did it again. You are wonderful and extremely helpful.
See you next time.
Vinaka.

Lesley Mcpherson

27th Oct 2024

Definitely recommend travel online. Great service and accommodating

Giuseppe Failla

27th Oct 2024

All went well with hotel and transport.No problems anywhere.

Michael James

27th Oct 2024

Excellent Service for an awesome holiday

Rodney Monro Britton

26th Oct 2024

Excellent

Pamela Gollan

26th Oct 2024

I will keep checking all emails from travel online.com My last experience was excellent. Great value deal, better than expected hotel and easy to book and manage.

Helen Van Loon

26th Oct 2024

friendly staff, easy to talk to and smooth booking process

Shant Evanian

26th Oct 2024

Great staff. Food good.upper pool great no kids allowed..

Audrey Marie Russell

26th Oct 2024

After a few initial hiccups, the process was seamless once we stuck with and only dealt with our consultant Nicole. I recommend researching exactly what you want plus a backup plan as dates/rooms are limited with most preferences only being 'on request' until being confirmed. I recommend always asking for your consultant even though everyone can assist. Thankyou Nicole. We will book through you again

Arthur Romas

26th Oct 2024

We have now taken 2 Travel Online package holidays and on both occasions they were a pleasure to deal with and all arrangements worked like clockwork.
We are very happy customers.

Kenneth Hutchings

26th Oct 2024

Very profesional service always brougt upto date with information, comunication was excellent. Thank you , will use again.

Anthony James

26th Oct 2024

Despite having to make several changes to original booking, Kristy was very helpful in securing the room we preferred. Transport to & from airport to hotel was comfortable with a/c. Complimentary Phuket tour very interesting. Thanks very much.

Anne Kumar

26th Oct 2024

The resort was Lovely
Great staff and good position
Amazing breakfast
Could not fault it

Susan Jarvis

26th Oct 2024

Great service. Gave us a great holiday with amazing accommodations. Always responds to emails promptly. Would definitely us them again.

Jarrod Ian Page

26th Oct 2024