TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,404 customer reviews
You were really helpful and good to work with. You made it easy.
Monica Margaret Siemsen
15th Jun 2025
Thank You for an Incredible Holiday in Vanuatu
Dear Nicole,
I just wanted to thank you for organising such a superb holiday in Vanuatu. Everything ran smoothly and the entire experience was absolutely fantastic — from the beautiful location to the excellent service and travel arrangements.
I'm already planning to return around the same time next year. I'd love to stay at The Havannah on my next visit, so I'll be keeping an eye out for any upcoming offers you may have on your website that I can book for June 2026. I do see that you have The Havannah but want to book for June or August in 2026...hopefully you will have an offer for that time!
Thanks again for helping create such a memorable trip. I'll definitely be booking through TravelOnline again.
Warm regards,
Bernadette Dunn
15th Jun 2025
Our trip to Bali was well organised by TravelOnline and no issues were experienced.
Brian Mason
15th Jun 2025
The best family holiday ever! Thank you to travel online for organising a holiday that will last in our memories forever. Can't wait to book again for next year!
Natalie Bosevski
15th Jun 2025
Will definitely book through travelonline, pick up from airports and collection back was a breeze
Sonia Alden
15th Jun 2025
Thank you for your support, great service
Yes we would recommend travel on line
Leanne Mote
14th Jun 2025
Never any issues everything went to plan perfectly.
Robert Danielsen
14th Jun 2025
Everything was perfect and easy! Thankyou
Lisa Therese Ainsworth
14th Jun 2025
hassell free great experiance
Rino Mauro
14th Jun 2025
Service was impeccable.
Bookings were spot on including Airport shuttle service from Airport to our Resort. Always helpful when or if needed. Thanks again Travelonline :)
Michelle Dickson
14th Jun 2025
Excellent
Anthony Badger
14th Jun 2025
Maddi was so helpful, answered all my questions and provided options.. Wonderful customer service. Thank you
Suzanne Lloyd
13th Jun 2025
Travelonline was very responsive with prompt emails & phone conversation to all enquiries. They followed up on travel details and answered all questions I had before the trip. Their choice of providers in Fiji - Rosie holidays, Radisson Blu and Vou Hub cultural show were also extremely professional, kind, and competent which made our trip an unforgettable experience.
Aarthi Raman
13th Jun 2025
Fast, thorough and professional....
Paul Lowry
13th Jun 2025
Quick polite and responsive to our requests.
Peter Monckton
12th Jun 2025
Great priced package! Kept us informed, paying in 2 parts was good
Michelle Coyles
12th Jun 2025
Easy to book and organise.
Jacqueline Camen
12th Jun 2025
The company was great and always answered any questions I had and provided great information.I would definitely use them again
Sonya Belyea
12th Jun 2025
Very helpful and responsive to all queries.
Christopher D
12th Jun 2025
Kristy was amazing organising our holiday
Leanne Edwards
12th Jun 2025