TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

Great package backed up with good communication

Paul Lambe

15th Feb 2025

First time travelling overseas.
Lisa did everything to make it so easy for us from start to finish.
Vinaka Lisa

Rebecca Downey

15th Feb 2025

Natasha was terrific. Very accommodating when we wanted to pull out airfares, have pickup from non-standard places etc.

Catherine Hunter

14th Feb 2025

Always use travelonline great staff. Excellent deals.

Lisa Connolly

14th Feb 2025

Great service

Kurt Emil Gahler

13th Feb 2025

Everything went smoothly

Vicky Van Vuuren

13th Feb 2025

Excellent service from Travel Online.
The email from Lisa S explained everything in detail and made it easy for us to navigate an overseas trip.
Flight details, transfer details and resort information were all easy to follow and made our trip very relaxing.

Neil Currie

13th Feb 2025

Natasha was very helpful in finding us suitable flights. We have used Travel-Online before and would again

Michael Lambie

13th Feb 2025

Everything was looked after
Great at sorting out changes,great service

Jennie Lynch

12th Feb 2025

Was a pleasure to deal with Emma at Travelonline, and all our travel plans were processed with friendliness, professionalism and promptness. Nothing was a problem and our flight bookings & accommodation was booked without us having any hassles. Would definitely be happy to book through this company again. Thank you.

Deborah Willcock

12th Feb 2025

Thank you online travel, you made the whole process seamless and easy. From our accommodation to the airport transfers. The holiday was not only value for money but has been a memorable experience. Highly recommend your service to anyone wanting a holiday that's seamless. Will definitely use your service again.

Andrew Johnathan Alphonsus Harris

12th Feb 2025

Everything was handled with no trouble. Had to ring the office at one time and the lady was very helpful. Good job guys.

Kevin Hines

12th Feb 2025

Great service,
fully recommend Travelonline.

Regan Whittle

12th Feb 2025

You have always been very good with us in the several times that we have used Travel Online we have reccomended you several of our friends

Ray Sheean

11th Feb 2025

Natasha was super helpful with my booking. My booking was complex, with lots of people coming out of different capital cities and limited time options. Hence the second feedback review as we split the party into two groups. She was calm and polite and patient with me at all times. Even though, I changed plans several times, I never felt like she was bothered by this. Fantastic service - thank you Sandy

Jacob Andrew Connor

11th Feb 2025

Natasha was super helpful with my booking. My booking was complex, with lots of people coming out of different capital cities and limited time options. She was calm and polite and patient with me at all times. Even though, I changed plans several times, I never felt like she was bothered by this. Fantastic service - thank you Sandy

Kyle Joseph Connor

11th Feb 2025

Thank you for an affordable amazing holiday, the communication we received from you was great and it made the holiday itinerary so simple . We loved the wildlife habitat ( the voucher that was thrown in )
It was great to visit PortDouglas in the quiet season and the weather ( although humid ) was good to us .
We will definitely use your company again and I already recommend you to all our friends ❤️

Barbara Ford

11th Feb 2025

Very happy!

Allissar Arpaci

11th Feb 2025

Our trip booked by your company was just perfect from the time we got to airport right thru to end - the pick up and return from Bali airport was exceptional - the Dynasty Resort was also exceptional - so many beautiful restaurants attached to it the staff at Dynasty were beyond helpful rooms very comfortable clean and spacious - so many activities to participate in in - we chose village walk - was so special we learned so much - the daily foot massages by the pool is unforgettable - breakfast was a delight every morning - a huge pool one of many was used every day for few hours - swim up bar was a bonus for delightful cocktails at a great price - meeting other guests was also a delight throughout the day ! Dynasty gave us a book of vouchers which we used so handy - I would definitely go to this resort again - near airport so we were there with no fuss !

Susan Morrice

10th Feb 2025

First time using travelonline. Booking was easy and response from Kristy with the details of our trip was punctual. I would recommend using Travelonline.

Craig Barron

10th Feb 2025