TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,691 customer reviews

We had a great experience with Travel Online. Everything was easy, the package was very convenient for us and any communication was answered promptly. I would highly recommend Travel Online and I would use them again in future

Jenna Farina

26th Jan 2025

I have used your service twice and could not recommend highly enough. Everything has always run smoothly inc transfers. I trust your recommend packages and deals. Can't wait to book again. Thank you

Michelle Collins

26th Jan 2025

Third time we have booked with you and we are just doing up some quotes for our next get away. Thank you for taking the stress out of holiday planning. Fabulous prompt service as always!

Daniel Pittard

26th Jan 2025

Great service. Quick responses and clear answers to questions asked. Enjoyable service from start to finish. Would recommend TravelOnline to my friends.

Kayla Kim Webster

26th Jan 2025

We thoroughly rated the whole travel online process. From booking, to travelling and return, everything was seamless. Thankyou travel online for making our first overseas getaway so easy and stress free! We will be booking with you again.

Gary Da Costa

26th Jan 2025

Travel online have been fantastic to book our holiday through. Communication was always quick. We will definitely be booking our next holiday with travel online!

Michelle Ryan

26th Jan 2025

Thanks for your help in booking a wonderful trip which our family enjoyed. Thanks also for ensuring the room upgrade was done as it was not done when we checked in.

JM

26th Jan 2025

Thank you Lisa for helping us book a very memorable holiday. We used travel online twice now and would and have recommend to anyone.

Gillian Spencer

26th Jan 2025

Have used Travel online now a couple of times and have always had great service. Great travel deals, smooth transactions, and good communication. Everything organised for a hassle free and enjoyable holiday. Highly recommend.

Simone Cathlynn Hornal

26th Jan 2025

Excellent service and our trip was a very smooth one with all arrangements working exactly how travel online had recommended. Would definately use them for all my travel moving forward

Panagiota Rees

26th Jan 2025

We found travel online very easy to use and we appreciate their personalised approach to quotes and suggestions on hotels and packages. Everything was laid out easily to understand and we felt anytime we needed to contact them they were quick to reply. We definitely will use TO again for future holidays.

Rhiannon Finger

25th Jan 2025

We have used travel online a few times and found them to be really good!

Christine Jeremiah

25th Jan 2025

Always on point with these guys. Sorted everything out when we had changes to be made they were all over it.

Eleanor Peterson

25th Jan 2025

Great easy service with no issues or complications for our trip, from flights, transfers and accommodation all went well with no issues. Only suggestion I have is an alternative to Finns Beach Resort as it is not a place elderly people would attend and we did not use our 4 tickets.

David Greenfield

25th Jan 2025

Second time that I have used this service and it was excellent. Good price, lots of inclusions, very easy to deal with, great communication, professional and prompt with answering questions.
Will definitely use them again

Megan

25th Jan 2025

Thank you Kristy & Staff at Travel Online. Our recent trip to Plantation Island Fiji was incredible. We got a great deal that was affordable for our family and all the little extras and inclusions made the entire experience even better.
We will always book through you from here on, everything was so well organised from the beginning to the end. I didn't have to worry about a thing. Thanks again, it was a pleasure dealing with such an efficient, professional Company.

Michelle Jackson

24th Jan 2025

Extremely easy to do with no complications at all everything rents

Allen Marks

24th Jan 2025

Travelonline is convenient, safe and competitive! Provides professional and friendly customer service. Will be using again for our next holiday!

Adam D

24th Jan 2025

Friendly and helpful

Amy Orsatti

24th Jan 2025

Our process with TravelOnline was faultless. The information provided when booking was accurate and reflected what we actually received on our holiday. The booking process was easy, there were no hidden costs or unexpected surprises. We had no issues while we were away and will definitely use TravelOnline going forward!

Stephanie Daws

23rd Jan 2025