TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,584 customer reviews
Always great to deal with, book with TOL all the time
Kevin Hinton
16th Feb 2026
Was great to recieve the quotes quickly and to have the following up phone call to check all details are correct before booking.
Teena Margaret Scrimgeour
15th Feb 2026
You made the whole process so seamless. It was such an easy way to book and enjoy our holiday. The inclusions were great too
Annabel John
13th Feb 2026
I was a little apprehensive using an online booking service, but I need not have worried everything was sorted for us with a click or an email we had a worry free holiday with everything sorted and planned for us all we had to do was turn up. I would definitely use travel online again and Kristy was amazing answered email queries within a short time and very helpful. Thank you for an amazing holiday until next time
Rebecca Emmerton
13th Feb 2026
We use T.O.L. at least 3 or 4 times annually. Obviously we are impressed with the quality of service and their packages.
We will continue to use them in the future.
Highly recommended.
Grant Bligh
13th Feb 2026
Great customer service with clear communication
Troy Mcnally
13th Feb 2026
We keep using Travelonline because of the friendliness and efficiency.
Francis O'rourke
12th Feb 2026
All 2Easy. Had all my details from previous bookings made it so easy. Natasha put it all together in a flash! 10/10
Laurie Wiffen
12th Feb 2026
Our travel was seamless, the flights, accommodation and the transfers all went ahead without any issues. The service we have received from Travel online has been fantastic - thank you again
Kellie Summers
12th Feb 2026
Very happy with the service.
Fast and helpful.
Will use this agency again.
Joel Davie
12th Feb 2026
Excellent service - always willing to help us get the best deals
Susan Kirwan-hamilton
12th Feb 2026
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David Stevens
11th Feb 2026
Excellent service, fast communication and very respectful
Jack Gray
11th Feb 2026
Hi Tanya,
We had the best time and thoroughly loved our trip to Fiji. Naviti Resort was exactly as we expected. We got looked after by their amazing staff from the moment we arrived to the moment we left. Nothing was too much trouble. Overall everything went very smooth from the moment we enquired with you and right through the booking process. Thank you for organising everything and we will definitely use your services again.
Roger Behrens
11th Feb 2026
Amazing customer service. Followed up very quickly with all enquiries and found us the perfect place to stay to enjoy our holiday!!
Tori Cook
11th Feb 2026
Everything was so easy and it all went smoothly with out a hitch.
Lindsay Trevaskis
11th Feb 2026
Three holidays with Travel Online, very satisfied customers!
Fuad Hadzic
11th Feb 2026
Everything went smoothly.Yes l would recommend .
Francesco Ianno
10th Feb 2026
Great organisation and well executed holiday, went off as hoped
Anthony Button
10th Feb 2026
The easiest holiday I have organized!
Didn't need to check in with the consultant as everything was done so it was print info and go.
Pricing was good as well.
Would happily use service again.
Nikki Walsh
9th Feb 2026