TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

Wonderful service, great communication and a fantastic deal for a fabulous holiday.

Kylie Parks

16th Jun 2024

Everything was organised and professional no stress

Nicholas Webster

16th Jun 2024

Such a great easy service, everything was as promised.

Andrew Mcclymont

15th Jun 2024

Excellent service & very helpful..

Gary John Dwyer

15th Jun 2024

Nicole was helpful, her replies were prompt. Easy service

Tanya Bucca

15th Jun 2024

We booked with travel online for our Bali trip and it was fantastic. The communication was great even from when we initially booked it, the room we originally booked wasn't available and they made contact straight away to let us know and offered an upgrade for a little extra (but not much) as it turned out I'm glad that happened as the deluxe chalet was amazing and a better experience for us. The driver organised with travel online was great, picked us up from the airport and welcomed us also friendly. When he dropped us to our resort he gave us a free travel online bag and took a photo with us. We needed to change our pick up time from one resort to the other and travel online were very quick to respond and rescheduled the time with no issues at all and dropped us to our other resort and that driver was also great. They also sent reminder messages about pick up time etc. Travel online also allowed us to holiday at an incredible resort as they had a discount and this made it very affordable for us. The whole experience with them was stress free and helpful and i would recommend them when booking your next holiday.

Kimberley Bell

14th Jun 2024

This was my first time booking a package through TravelOnline and it was a very good experience. It was great being able to customise our options during the booking process and the team promptly answered all our emailed questions. And holiday itself was AMAZING! Thank you!

Bronwen Lee

14th Jun 2024

An efficient travel service with any emails sent answered within 24 hours. Travel documents and vouchers also issued within 3 days of booking. Will certainly use this service again. Highly recommended.

Paul Curran

14th Jun 2024

Great and prompt response

Raymond Rex Cossar

14th Jun 2024

Courtney L was very helpful in organizing our trip to Thailand. Thank you and we will certainly use TravelOnline again.
Cheers Gary Laurance

Gary Laurance

14th Jun 2024

Everything was very smooth and well-organised. It was easy to contact the company when I had a question. I would definitely recommend using TravelOnline-a great experience.

Brigid De Winter

13th Jun 2024

Everything was organised very well.
Thank you for a great holiday

Anand Prasad

13th Jun 2024

Absolutely awesome customer service from initial enquiry to booking the holiday. Will defiantly book again through TravelOnLine and look forward to some more fabulous deals.

Mechelle Rowles

13th Jun 2024

Really good service

Jodi Sharman

13th Jun 2024

Every thing was as you said. Very prompt and accurate wiuth information.

Leon Dolling

13th Jun 2024

Very smooth booking service. I would definitely book through your company again.

Julie King

13th Jun 2024

The service was wonderful , prompt emails, easy to communicate with. Have been recommending to all my clients.

Patrica Cotton

13th Jun 2024

Excellent

Lorna Downie

12th Jun 2024

No issues with bookings or transport recommended will.ise this site again this was our first time.using site

Lorna Downie

12th Jun 2024

Travel Online were amazing. Everything was planned and followed up on. Every detail was considered including transfers, day trips and bonuses that allowed our family to have an amazing time overseas. The team at Travel Online were prompt in their reply and catered to my requests. Thank you. I would recommend Travel Online to anyone!

Kylie Burns

12th Jun 2024