TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,569 customer reviews
Everything was so easy and it all went smoothly with out a hitch.
Lindsay Trevaskis
11th Feb 2026
Three holidays with Travel Online, very satisfied customers!
Fuad Hadzic
11th Feb 2026
Everything went smoothly.Yes l would recommend .
Francesco Ianno
10th Feb 2026
Great organisation and well executed holiday, went off as hoped
Anthony Button
10th Feb 2026
The easiest holiday I have organized!
Didn't need to check in with the consultant as everything was done so it was print info and go.
Pricing was good as well.
Would happily use service again.
Nikki Walsh
9th Feb 2026
This was a great booking experience, will recommend Paige C and your company to all friends and family
Malcolm Mccormick
9th Feb 2026
Very helpful, returned calls promptly, facilitated changes
Ryan Kitchen
9th Feb 2026
Straightforward & easy to book our holiday including flights. Our original accommodation choice was unavailable and we were quickly given another choice which was confirmed immediately. Very pleased with the service provided.
Aaron Jackson
9th Feb 2026
Amazing service. Great responsive communication and got us a great deal. Would highly recommend for your holiday neesds :)
Waqar Ali
9th Feb 2026
Everything was great, communicated clearly and zero problems on our travels
Charlotte Miller
9th Feb 2026
Natasha was fantastic! followed up with a call to see if I wanted transfers included...which I did but had forgot all about it. Thank you Natasha!
Kylie Goodwin
9th Feb 2026
Perfect, I had everything I needed for the Holiday
Thankyou
Guiseppe Maio
8th Feb 2026
I would definitely recommend this company , they have great packages with good prices. The Double six luxury hotel seminyak package was amazing ,hotel was very clean and had great restaurants even the lagoon pool had yummy food & great cocktails. I dealt with Nicole who was very professional & always responded to my email enquiries in a speedy manner
Nora Saies
8th Feb 2026
Booking process was seamless
John Beadon
8th Feb 2026
Very easy to deal with and very helpful, I was happy with the value of this holiday and booking was super easy. We had a guide meet us at the hotel the morning after we arrived to organise our transfers and free day tour. All transfers cars were is good condition and drivers were on time and helpful.
Melanie Chittleborough
6th Feb 2026
Highly recommended.
Julia Goldsmith
6th Feb 2026
Everyone was super helpful and great to work with. Would highly recommend
Michelle Saba
6th Feb 2026
Awesome service from the Travel Online team from start to finish. Easy to book and pay. Great communication, always answered any queries promptly. Everything ran so smoothly. Thoroughly recommend this travel company for your next holiday!
Linden Golledge
6th Feb 2026
Lisa provided us with a stress free holiday.
Would highly recommend travel online
Will certainly use again for future holidays.
Dianne Macdonald
6th Feb 2026
pretty seamless booking process which resulted in a very enjoyable short stay on Hamilton Island.
Gary Diggles
6th Feb 2026