TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,292 customer reviews
Great service. Easy to deal with. I had to amend my booking and this was done with ease.
Kylie Colburn
29th Nov 2025
Thank you guys for the best service will recommend you for everyone and will look forward to book next holiday with you guys m
Salam Nabeel Yousuf Raees
29th Nov 2025
Travel Online was very easy to deal with and made it easy. We would have liked to know pick up times on our tours we booked through them as well as gotten a reminder email about when our tour was and the documentation print out was a little disjointed which lead to a date mix up. But overall would recommend to use and looking forward to using them again.
Stephen Zeglio
29th Nov 2025
Very satisfied with the service we received. Everything was delivered as described. The whole process was easy and professional. Already booked another trip with TravelOnline.
Graham Finlayson
29th Nov 2025
Thanks you enjoy holiday
Ming Hwang
29th Nov 2025
This is the third time we have been to Bali with Travel Online group and it is faultless. Great price and everything is seamless from airport transfers to check in.
Adrian Lewis
29th Nov 2025
Great service & communication. Highly recommend
Denise Fawell
28th Nov 2025
Very easy to book online. We couldn't get the room we wanted but was able to secure a different room without any problem.
Kevin Paul
28th Nov 2025
Maddie answered all my questions.. helped me book over the phone as I'm not confident with one line booking. Explaining every thing step by step.yes I would recommend travel on line.
Sonya Buettner
28th Nov 2025
A very good experience with Travelonline will definitely be using again
Helen Cooper
28th Nov 2025
We are very grateful for all your help Everything was very professional & easy to navigate. Thank you so much Kimberley. Regards BRAD & RACHAEL.
Bradley Kerr
27th Nov 2025
Everything that was organised ran smoothly. Communication was very good.
Shane Mccosker
27th Nov 2025
Every thing went perfectly.
The trip was well organised, with pick ups and drop offs, hotel extras all included.
Will definitely use TravelOnline again…
Julie Harvey
27th Nov 2025
Not sure i could ever use another service after booking with the travel online team. They were so helpful, and their communication made booking an absolute breeze. So glad we stumbled upon their packages for our honeymoon. Will definitely be booking with them again
Phoebe Collins
26th Nov 2025
Very happy with the service. Everything organised by Travelonline went smoothly!
Michelle Barron
26th Nov 2025
Easy to deal with. Super friendly and helpful. All requests we asked for were fulfilled in relation to cots and Highchairs. Appreciate the wonderful service.
Jessie-lee Hoareau
26th Nov 2025
Everything was perfect
Thank you
Dennis Ebert
25th Nov 2025
Once again, another great trip arranged by T.O.L.
We book at least three (3) different trips both local and overseas each year through T.O.L. and are never disappointed. The service and value is first class.
Already have two trips booked for 2026, and searching for more.
Grant Bligh
25th Nov 2025
Hotel great and all inclusions as stated.
Booking, including flights, was seamless.
Would definitely use this company again to book holidays!
Karin Jannigje Mitchelmore
25th Nov 2025
Fantastic service, always very helpful. Thank you
Jenna-lee Fyffe
25th Nov 2025