TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,601 customer reviews
Booking online was very easy and all the email communications were great.
Denise Maccabe
19th Feb 2026
Madison has been amazing as has the entire team. I love your website too so user friendly and I love you can get an instant quote.
Peter Booth
19th Feb 2026
Fast and easy
Leanne Hillier
19th Feb 2026
Very helpful looking forward to holiday in May and hoping that goes just as smoothly
Pamela Clark
19th Feb 2026
I am a 90 year old deaf old lady making 3 bookings for 5 people and MADISON was helpful patient and enabled me to obtain what I WANTED.
Tamara Neumann Ingram
19th Feb 2026
Nothing to complain about.
Transfer's were good.
Accomodation was good.
Flights were good.
Beach club was good.
All the extras were great.
Definitely would recommend
Kym Robinson
18th Feb 2026
We enjoyed our stay and was well looked after
Helen Cameron
18th Feb 2026
was very happy with everything.....it was easy to book....
Jennifer Alley
18th Feb 2026
Very helpful to organise our group booking
Tracey Rickard
17th Feb 2026
We have used Travelonline several times now for our annual holiday to Fiji and they are fabulous. The packages are great value and the ease of booking is stress free. If you need questions answered the staff are always there to help. We can't recommend Travelonline enough for holidays.
Julie Duval
17th Feb 2026
We booked our holiday very late on a Friday only weeks before we left. By Sunday all our travel arrangements and accommodation was sent to us as well as flights and transfers.
Well done everything went smoothly, a job well done Thank you much appreciated
Michael Thomson
17th Feb 2026
Everything was exactly as advertised, if not a bit better. Thank you.
Wayne Merriman
17th Feb 2026
all went smoothly and provided helpful advice
Christopher Twomey
17th Feb 2026
Great communication, awesome value deals and easy to deal with.
I would definitely use Travel Online again.
Jodie Valli
16th Feb 2026
Everything was so easy to book and all the correspondence with the company was fantastic. Deal was exactly as described as was the resort. We will definitely book with TravelOnline again.
Jackie Cenci
16th Feb 2026
All went to plan everything was perfect. Yes would recommend your services
Margaret Keegan
16th Feb 2026
i cannot fault the customer service provided,amazing
Tammy Little
16th Feb 2026
Always great to deal with, book with TOL all the time
Kevin Hinton
16th Feb 2026
Was great to recieve the quotes quickly and to have the following up phone call to check all details are correct before booking.
Teena Margaret Scrimgeour
15th Feb 2026
You made the whole process so seamless. It was such an easy way to book and enjoy our holiday. The inclusions were great too
Annabel John
13th Feb 2026