TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,243 customer reviews
I cannot wait to rebook with TravelOnline again. We loved our break, and we met other people on the same deal, who were thrilled with their purchase. The price of this break was fantastic and the included extra's was an absolute incredible experience. One of the best was the sunset cruise, something we would not have thought to book on, yet it was incredibly fantastic. One of the highlights of our break, sailing in the open bay under sail, with no motors, no noise. I will be checking every week for more incredible offers like this one. We will do it again and I am sure I will become one of those customers that will be a constant watch for more special breaks like this one. Highly recommended. Honestly, cannot thank you enough, Lisa.
Michelle Cowan
19th Nov 2025
Very helpful when I needed to make adjustments to my booking
Ann Meakin
19th Nov 2025
We recently travelled to Warwick Le Lagon in Vanuatu. This was the first time ever using Travel Online and our experience was very positive, couldn't fault anything, everything went like clockwork. We were very happy.
Narelle B.
19th Nov 2025
Customer service was exemplary and the travel package was true value for money and quality products
Peter Gore
19th Nov 2025
SO HELPFUL & ANSWERED ALL QUESTION
FANTASTIC
Carol Sue Matthews
18th Nov 2025
SO HELPFULL & MADE ARRANGEMENT TO EASY
Jean Marion Skwarko
18th Nov 2025
The booking and the relevant documents and details were very good and recommend travel online to book again
Michael Falvey
18th Nov 2025
Great, fast and polite service.
Michael Hammond
18th Nov 2025
Made our whole trip really easy and smooth - excellent communication!
Ally
17th Nov 2025
very easy process, clear concise booking details.
Ingrid Ostbye
17th Nov 2025
Thank you so much - you made this holiday, everything was seamless, and the vouchers were brilliant....
Kathleen Donohoe
17th Nov 2025
Good communication and everything went smoothly - Thankyou :)
Patricia Coyle
17th Nov 2025
You guys did great. Thank you very much. Yes I would recommend
Luke Peydo
17th Nov 2025
easy booking process!
Chantal Allen
17th Nov 2025
Fabulous service, very helpful and always responsive
Sarah Jane Lynch
16th Nov 2025
It's very easy to work with Travel Online for a stress free holiday
Brett Stevens
16th Nov 2025
Excellent service, the team noticed that I made a mistake with my booking (the flights didn't align with the accommodation dates!) and pointed it out and fixed it with no hassle. Thank you!!!
Natasha
16th Nov 2025
We absolutely loved TravelOnline, fantastic packages at fantastic prices. Lovely staff accommodated my last minute changes with no problem. We will definitely be booking our next holiday with them.
Gayle Walsh
16th Nov 2025
Couldn't be more helpful
Lauraine Cody
16th Nov 2025
Great service
Able to give options when accommodation was not available
Jacqueline Carr
15th Nov 2025