TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,232 customer reviews
We've never used Travelonline before but the experience was fantastic from go to woe! Great communication and service and we will definitely be using again!
David Spinks
19th May 2025
Lovely holiday
Kathleen Tighe
19th May 2025
Good responses and all items documented for us
And emails identifying steps for us
Gregory Alfred Tucker
19th May 2025
All questions answered promptly and information was all we could ask for
Kevin Baldwin
19th May 2025
Have used travel online a few times now and have never been disappointed with anything, makes travelling so easy, thank you
Narelle Smith
19th May 2025
Seamless holiday booking! Our first time to use an online booking service and we were a little nervous but a phone call from the consultant answered and clarified our questions.
Helen
19th May 2025
Great communication. Gave variations to accomodation. Easy to book.
Kylie Krause
19th May 2025
Natasha was wonderful and very patient
Meegan Boulding
19th May 2025
Everything was absolutely spot on
And so smooth
Jayne Walters
18th May 2025
Great service. Always quick in responding. Will use service again
Belinda Arena
18th May 2025
Extremely professional and was always happy to answer any questions promptly. Will definitely use this service again.
Christopher Van Wanrooy
18th May 2025
Great service. Will book via you again for our next trip. Thanks very much
Debra Finch
18th May 2025
This is the first time we used TravelOnline, it was great.
No issues, everything was on-time and organised.
We will definitely use this service again for any future trips.
Well done guys !!
Michael Poppelock
18th May 2025
Was great to deal with. We will be using travel online again. Thank you
Gregory Bradford
18th May 2025
We will definitely use TravelOnline again.
We just missed out on a cheap special for Plantation Island by a day but the package Natasha came up for us with was fantastic.
Will recommend TravelOnline to our friends
Peter May
18th May 2025
Lisa has been amazing for all the holidays we have booked with Travelonline. Travelonline is the gateway for bucket list experiences.
Poonam Sharma
18th May 2025
The easiest holiday I have ever booked.
Everything was just as advertised, communication was excellent and timely.
Thank you for an amazing get away we will be using your service again.
Sheena Miles
17th May 2025
Communication was great and they were able to assist us with all queries to ensure we had a smooth holiday. Travel online had great value deals and packages which made it easy to book.
Emma Giorlando
17th May 2025
Excellent customer service
Derek Elliott
17th May 2025
Excellent service from travel online trip was well organised will definitely book with you again
Mary Sampieri
17th May 2025