TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,293
Average Rating: 4.85 out of 5

Customer Service Reviews

I've been using Travelonline for over a decade. Highly recommend them and their travel partners in Phuket.

Nicole Allan

27th Oct 2023

No issues. Great service, very smooth transaction. Used TravelOnline many times, and never had am issue

Brett Petersen

27th Oct 2023

We are so very happy with the excellent service we have received from all TravelOnline consultants. Nothing is too much trouble and they always go the extra mile to help! Fantastic!

Lindsay Thomas Burke

27th Oct 2023

Communication was great
Questions were answered quickly
Have used twice now and will do again in future

Sandra Tuthill

27th Oct 2023

Great communication. Hotel was great and the drivers from the airport to Ubud were friendly and helpful :)

Mark Lui

26th Oct 2023

Excellent service was received, particularly when at the last minute we required an extra nights stay due to cancelled flight.

David Scannell

26th Oct 2023

Really happy with Kristy she responded to all me emails and concerns .

Michelle Formosa

26th Oct 2023

Another fantastic, hassle free holiday with travelonline
5th time booking with them and never had a problem.
Quick to reply to any questions, great deals and always
so easy. Can't wait for next trip :)

Robert Smith

26th Oct 2023

Very easy to book with Lisa. All documents emailed and holiday went smoothly From the booking to the transfers and accommodation. 

Lisa Ridge

26th Oct 2023

Awesome throughout all booking processes 

Samuel Webb

26th Oct 2023

Easy to deal with, quick responses and were able to adapt my trip to suit my needs. Thank you

Jacqueline Verne

26th Oct 2023

Yes, I would recommend you.i think your customer service
Was excellent.

Anna Trigilia

26th Oct 2023

Excellent Service - would highly recommend - had the perfect holiday. Thank you Jenny and Lisa

Kate Dobson

26th Oct 2023

All arragements were on time. Private transfers were great

Colin Painter

26th Oct 2023

We had a great experience booking through travelonline and definitely would use them again. Our holiday to the Maldives was amazing and everything went smoothly from flights transfers and accommodation. Thank you for making our trip seamless!

Tiffany Hochkins

25th Oct 2023

Great deal and everything went very smoothly.

Anthony Dunstan

25th Oct 2023

Another great family holiday booked with Travelonline, thanks Natasha for everything..

Dolan Evans

25th Oct 2023

WOW!!!

Michael Cooper

25th Oct 2023

Greet overall loved the bag 

Joel Hamling

25th Oct 2023

Amazing service will be using again in the future 

Rebecca Jackson

25th Oct 2023