TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

I made quite a few changes and altered the already confirmed plans. My changes were always greeted with ease. I usually book and arrange all our travel myself, so was a little hesitant with booking with a travel company. Everything went to plan and we had a perfect family holiday.

Amanda Green

10th Jun 2024

Everything was organised and went without a hitch

Michael Phillips

10th Jun 2024

We booked Fiji with Travel Online 6 years ago so was very confident that our next trip would go well. Do not look further as they are priced vey competitively, communicate very quickly and offer all round great service! Had a special request for a ocean view of some form and was over the moon to see that both Travel Online and the Intercontinental made all my dreams come true. It was a 50th birthday to remember that's for sure. Absolutely loved Hayman Island xo

Nathalie Eigenraam

10th Jun 2024

Travel Online was really easy and nice to deal with. They accommodated my changing plans and were very prompt with communication. The airport transfers were also great - friendly and on time. Great experience all around - thanks!

Rachel Prest

10th Jun 2024

Awesome experience and so easy from start to finish!

Daniel Foster

10th Jun 2024

Very helpful

Brian Anderson

9th Jun 2024

Excellent, everything went like clockwork.
All timelines went to plan.
All travel arrangements went smoothly, flights, transfers , resort.
Pre trip arrangements worked well, all on line.
I would hope that if there were any issues that they would be resolved as smoothly as the rest of the service.
Worked well for us, first time using an online booking travel service.
Very good.

Barry Newman

9th Jun 2024

Very Helpful

Joe Mulley

9th Jun 2024

Everything was perfect from booking to airport pickup and the hotel. We didn't have to worry about anything. Great value holiday thank you. Highly recommend Travel Online

William Russell

9th Jun 2024

Kirsty
We experience great service from you and would recommend your products to other family members
A package's Japan or China may interest customers for future travel

Warren Clark

8th Jun 2024

booking was easy no problems with good communication highly recomended

Peter Alexander

8th Jun 2024

Easy no fuss deal. no worrys

Peter Alexander

8th Jun 2024

All good and efficient

Silmara Santana Costa

7th Jun 2024

Great value for money and service.

Elke Jorg

7th Jun 2024

Very systematic and helpful so guiding staff give u right idea to choose better deal. Thanks

Amit Kumar Amit Kumar

7th Jun 2024

All flowed. Easy and comfortable.
Thank you.

Maria Lentini

7th Jun 2024

Very responsive and reliable.

Joanne Burnham

7th Jun 2024

This is my second trip organised by travelonline and honestly it's been the easiest and best experience. I cannot tcommend this company highly enough and nothing was too much trouble for helping us plan things. We have more trips planned in the future and are using this company again.

Jacinta Atherden

7th Jun 2024

The package that we had to Hamilton Island through TravelOnline was great. It was very easy to book online - affordable, inclusive of air fares, transfers, an upgraded room and Sunset Sail. We were a party of 4 in 2 adjacent apartments. The apartments were spacious, very clean with a well-equipped kitchen and fantastic view, but also close to Catseye beach, the pool, restaurants, the Marina and shops. The staff were very friendly and helpful.
The Sunset Sail was a hoot ... an unexpected party aboard a catamaran with friendly, happy crew and guests.

We all enjoyed an all-day boat trip to the Great Barrier Reef where the snorkelling was fantastic. The walking trails on HI were lovely and we all walked, but the walks were of special interest to one of our party.

The Green and Blue shuttles made getting around very easy.
A very relaxing and beautiful holiday.

Victor E Oles

7th Jun 2024

Great value for money

Craig Livett

7th Jun 2024