TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Very accommodating a very well run business

Patrick Cooper

29th Jan 2024

Extremely easy to book through with loads of inclusions. The only thing was our flights were changed going over, delaying our arrival by 8 hours and our free transfer wasn't at the airport. These things happen though, would definitely use travel online again just not the airline. 

Hayley Sense

29th Jan 2024

First time booking through TravelOnline & the experience was seamless. Flights, accomodation, transfers….everything was as per booking…..would highly recommend. Thank you TravelOnline. 

Dagmar Ilona Lehmann

29th Jan 2024

Travel Online assisted with all our queries to ensure all of our requirements for our holiday to Bali were met. They responded to any queries sent through quickly and have been very professional. Will definitely use travel online again! 

Shayne Bishop

29th Jan 2024

I would like to thank Lisa for suggesting this resort. it was everything we wanted as a family ranging from 4 to 65.
the package was good value for money, and we had all the information we needed supplied

Stephen Mark Townsend

29th Jan 2024

Absolutely wonderful service, clear communication and timely responses. Wonderful deals and payment options. Look forward to booking again with Lisa and the team

Jamie Blackwood

29th Jan 2024

I was hesitant at first using an online travel agent, but very glad I did. The offer was great and the communications were timely and everything taken care of.
Very likely to use them again and will definitely recommend to everyone.

Chavonne Carroll

28th Jan 2024

MY FRIEND WHO IS A FREQUENT TRAVELLER BOOKED THIS HOLDAY FOR OUR FAMILY INCLUDING AND EXTRA 10 DAYS IN SANUR.
FOR A TRAVELLER/HOLIDAY NOVICE TRAVELONLINE TOOK CARE OF EVERYTHING NEEDED TO ENJOY OUR HOLDAY STRESS FREE. THANK YOU NATASHA AND TRAVELONLINE. LOOKING FORWARD TO BOOKING OUR NEXT HOLIDAY WITH YOU.

Scott Bond

28th Jan 2024

Thank you for a wonderful holiday. Everything was great.

Peter Spring

28th Jan 2024

Prompt email booking, with follow up detailed emails, and Lisa and team were happy to respond promptly to any queries and requests

Darren Pruscino

28th Jan 2024

Have been using Travelonline for many years now. Love how you can build your own holiday on their website ! Travelonline is easy to use, efficient and have never ever had an issue with any part of our trips. Highly recommend for a stress free trip.

Kylie Gowans

28th Jan 2024

A trusted travel agent with excellent and very helpful staff who promptly response to your questions all the time. Booking through them is just nice and easy.

Andrew Chan

28th Jan 2024

All OK

John Labaj

28th Jan 2024

Perfect in every way- thank you Team

Agostino Rizzo

27th Jan 2024

Was a little nervous at first as I have never used travel online, but my worries could not have been further from the truth.

Resort was fabulous! Flights were great! Transfers were perfect waiting for us! The whole holiday was lovely! 2 adults 4 kids and everyone very happy!

Emma was fabulous and right on 10/10!

Irene Martina Lamrock

26th Jan 2024

Easy, flexible and very efficient 

Rebecca Barrett

26th Jan 2024

Travel online were amazing to deal with. The correspondence was very quick and professional. I would definitely book through travel online again. Thanks again!

Paul Howe

26th Jan 2024

Travel online were fantastic - we had a bump in the road on our holiday and travel online helped me get all the paperwork I needed to claim with insurance. 
They were always there to help and either called or replied to my emails so  quickly 

Emma Lancaster

26th Jan 2024

Super responsive and very helpful.

Susan Szalay

26th Jan 2024

Easy

Stacey Stevenson

26th Jan 2024