TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,011 customer reviews

Great service

Tina Hutton

8th Oct 2025

Prompt & very helpful service

Shona Flarherty

8th Oct 2025

Always quick and reliable service, we love booking through Travel Online we do it as much as possible and have never had an problem. If there was an issue they would sort it out quickly.

Stephen Bathgate

7th Oct 2025

From getting quote to coming home, we were kept up to date and I felt I could contact at any stage. I didn't get a quote from anyone else and was confident in accepting the quote.
I was given a couple of resorts to choose from and they all looked good.

Jennifer Gordon (Toby Davison)

7th Oct 2025

Great service

Paul Smith

7th Oct 2025

Maddison was fantastic, very helpful and so patient with us changing plans. I would definitely recommend her and Travel on line.

Leanne Kotek

7th Oct 2025

Good communication and well organised.

John Charles Sullivan

7th Oct 2025

This has been a fabulous experience. Very easy process to book with easy to find info while travelling/staying. No 'large family' limitations like other companies where they expect us to split into two groups. I will definitely be using your services again and again and again. Great prices, no hidden costs and prompt responses when I had an enquiry. Well done on a wonderful service! Thank you from the Hendo's. :)

Kym Henderson

6th Oct 2025

My first time booking with travel online and have already recommended to a number of friends. Easy and seamless communication.

Maree Davis

6th Oct 2025

Travelonline, was easy to choose the holiday location, hotel, flights and book and pay. The rest is handled by Travelonline including airport to hotel and pick-up when you arrive at your location.

Tony Francisco Pires Malagueta

6th Oct 2025

Thank you for finding a Great place to stay in the Cook islands, could not thought the place , the only part of the Package which was hard was the overnight flight over

Rik O'brien

6th Oct 2025

Very helpful and responsive. Booking was seamless and accurate.

Vanessa Kelly

6th Oct 2025

Thank you for making our holiday plans simple, easy and without any fuss. Just enough communication, you don't bombard the customer with excessive unnecessary emails which is greatly appreciated.
This is the 3rd holiday booked through travel online and we have had 3 amazing holidays.

Julie Pateman

6th Oct 2025

Natasha made everything very easy and was happy to change things for us. She was very friendly and professional and communicated when things weren't available. This is our 3rd holiday booking with Travel online and I wouldn't book with anyone else.

Naomi Conway

6th Oct 2025

Thank you, was hesitant for being online but you are very attentive and timely responses to any questions and needs.

Janice Lenarduzzi

6th Oct 2025

I love how everything is easy to see straight up cost with flights etc
Love the package deals

Karen Fredericks

5th Oct 2025

It was our first time booking a flight-accommodation package out of Australia to Fiji.
Travelonline has got it sown up with great deals and I'd recommend anyone give them a try for their next family holiday.

Iain Lugton

5th Oct 2025

Very organised
Reliable and easy to communicate with
Totally recommend / made everything do easy from our end
Thankyou

Angela Dee

4th Oct 2025

Used travel online a few times now and service is always exceptional. We refer others regularly.

Sheila Armstrong

4th Oct 2025

Kristy was great with trying to organise within our required dates, she was patient and always able to make any changes if needed

Allison Pearce

4th Oct 2025