TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,949 customer reviews
Nicole and the team have been fantastic. When my first trip wasn't available. Nicole sent through some great options which made it easy to book another break and ask questions, and everything was responded to promptly. I'll be using the travelonline team again. Thanks for a great trip.
Leanne Young
15th Apr 2026
Excellent service and an excellent deal as usual - thank you
Tanya Horsfield
14th Apr 2026
The initial booking process was easy. We had to change an inclusion before our trip and that was no problem. This is the second time we have used travel online for ease :)
Hannah Tindale
14th Apr 2026
Great service. Excellent communication.
Effy Bonaccurso
14th Apr 2026
Great value for the money
Peter Whitcher
13th Apr 2026
Loved the great value of the deal we got and there were no hassles with booking and everything was so clear there was no need for us to contact TravelOnline after the booking process - smooth and easy - will definitely use again.
Tracey Lees
13th Apr 2026
Everything was organised, which made for a stress free holiday.
Jennifer Alden
13th Apr 2026
We got everything we paid for, and more. We had an amazing holiday, mainly because it was stress-free and easy. Flights, transfers, hotel and inclusions were all taken care of, we just turned up.
Kathryn Grayham
13th Apr 2026
Be using travel online since 2008 always fantastic to deal with.
Stephen Peterka
12th Apr 2026
Will book through TravelOnline again. Got a lot of inclusions in my holiday package and was able to pay it off over a period of time using Bpay.
Brooke Rennie
11th Apr 2026
Travel online were very helpful with booking the holiday and responding to queries I had throughout the process. Thank you.
Lucinda Mcgarry
11th Apr 2026
Lisa was professional and efficient. She kept us up tp date at all times. Effortless holiday. No problems with flights/transfers etc. Would use again.
Kenneth Watson
11th Apr 2026
Everything was organised as planned and any changes were communicated clearly.
Ella Lowe
11th Apr 2026
We were fully organised with the help from Travelonline. Everything was organised for us and everything ran smoothly, on time and easy to understand and work with. Thankyou for making our holiday so user friendly.
Samantha Stares
11th Apr 2026
Quick replies to all of my questions. Great service. Thank you.
Renee Turner
10th Apr 2026
Always easy to contact and get responses. Everything worked out perfectly. Thank you
Ginnese Johnston
10th Apr 2026
Fantastic and efficient service. Communication was great! I will definitely book my next holiday with Travelonline !! Thank you
Melanie Jane Fountain
10th Apr 2026
Great deal and very happy with the service from Online Travel.
Colin Drew
9th Apr 2026
First time using travel online & I was very impressed the support was amazing.
Communication was great
I already thinking about my next holiday to Vietnam and will definitely use travel online again
Jodie Novak
9th Apr 2026
Maddi was very helpful and upfront about the various deals on offer and ensured it was the right fit for what we needed.
Matthew Quin
9th Apr 2026