TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,030 customer reviews
Everything went smoothly for our trip, from planning, booking, receiving updates to the travel. Thank you for making it so seamless.
Danielle Lee
29th Sep 2025
Natasha was polite and helpful. When I left a message, she rang me back very swiftly each time. She was very patient as we had to book multiple family members for our vacation and changed our requirements a few times. She was knowledgeable and nothing seemed too much trouble. Thank you Natasha.
I would definitely recommend travelonline and will be booking through them again.
Sharon Verhoeven
28th Sep 2025
Responded quickly to any queries.
Kept up to date with information.
Kirsty Symons
28th Sep 2025
excellent and easy booking and travel. Thank you
Diane Guyder
28th Sep 2025
Thank you
Susan Metcalfe
27th Sep 2025
Second time booking with travel online & will most certainly use again. Professional, seamlessly easy & kept us updated every step of the way.
Annette Newman
27th Sep 2025
Kristy answered emails regarding out trip promptly ,and was helpful when speaking on phone, answering any questions we had for her. I would recommend Travelonline for sure.
Michelle Catherine Ann Forbes
26th Sep 2025
The information we received regarding our trip was excellent. The airport transfers went smoothly, and our accommodations were excellent. I would definitely recommend using Travelonline!
Jennifer Mckeown
26th Sep 2025
Super easy to book, deal with, and pay off. I would go with Travel Online again for sure.
Tarzia Bogdan
26th Sep 2025
Easy to arrange. Documents and emails were quick to be delivered.
Rhonda Welch
26th Sep 2025
Emma was amazing, helped me with all my questions and organised our holiday.
Travelonline is always so easy to book through, when I'm wanting to book holidays they are the first ones I go to, always cheaper than the rest.
Thanks so much Emma
Michelle Silks
26th Sep 2025
Travel online always makes booking easy. My fifth trip using them and have always had an exceptional experience
JAMES MANGAN
26th Sep 2025
Fantastic, responsive and helpful.
Eehab To'mah
25th Sep 2025
All good
Lasse Tanttu
25th Sep 2025
Very helpful and responds quickly.
Haydn Bardwell
25th Sep 2025
Well organised, didn't overwhelm with emails. Everything went smoothly. Great experience.
Sandra Harris
25th Sep 2025
Great communication
Emma
24th Sep 2025
Fantastic customer service and prompt response. Would highly recommend!
Daniel Schier
24th Sep 2025
cannot fault anything
Vicky Gavalas
24th Sep 2025
appreciated the prompt responses to my questions and the booking process
Bernadette Horvat
24th Sep 2025