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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,081 customer reviews

Was very helpful when necessary.

Deanne Farquharson

12th Oct 2025

Holiday package made travel safe and easy to do. Travelonline were helpful, efficient and made travelling enjoyable.

Allyson Ashleigh Mckie

11th Oct 2025

Fantastic service. Cannot fault and will definitely use again. Great value for money.

Laurelle Stephens

11th Oct 2025

Easy to work with and good value packages

Valorie Okeefe

10th Oct 2025

First time using TravelOnline and will continue to use them from now on. Great Service and communication. Easy to deal with and very prompt with responses to any of my questions.

Kerri Ann Webber

9th Oct 2025

I would definitely recommend Travelonline and Kristy. I received outstanding service when I did my booking. It made me feel comfortable as I was travelling on my own and nothing was a problem when I would call to make sure everything was finalised with my trip. From the start of my booking through to the end there were no hassels, exactly what I wanted
Thank you

Narelle Stone

9th Oct 2025

Easy and stress free as always. Have used you several times now! Looking at booking Vietnam or Thailand for next year soon.

Ash Garven

9th Oct 2025

Excellent

Roy Lupton

8th Oct 2025

Very happy with the online booking process and communications with consultants. We also appreciated the airport pick up and the Trans studio offer that were part of the holiday package.
Thanks so much Travelonline team and Fusion holiday staff in Bali. We had a fabulous stay thanks to you guys.

Perla Raymonde Ah-kon

8th Oct 2025

Fantastic service. Paige was excellent in responding to my requests.
This is the 5th holiday I have booked through Travel Online, definitely would not go anywhere else.

Jacqueline Saxby

8th Oct 2025

Great service

Tina Hutton

8th Oct 2025

Prompt & very helpful service

Shona Flarherty

8th Oct 2025

Always quick and reliable service, we love booking through Travel Online we do it as much as possible and have never had an problem. If there was an issue they would sort it out quickly.

Stephen Bathgate

7th Oct 2025

From getting quote to coming home, we were kept up to date and I felt I could contact at any stage. I didn't get a quote from anyone else and was confident in accepting the quote.
I was given a couple of resorts to choose from and they all looked good.

Jennifer Gordon (Toby Davison)

7th Oct 2025

Great service

Paul Smith

7th Oct 2025

Maddison was fantastic, very helpful and so patient with us changing plans. I would definitely recommend her and Travel on line.

Leanne Kotek

7th Oct 2025

Good communication and well organised.

John Charles Sullivan

7th Oct 2025

This has been a fabulous experience. Very easy process to book with easy to find info while travelling/staying. No 'large family' limitations like other companies where they expect us to split into two groups. I will definitely be using your services again and again and again. Great prices, no hidden costs and prompt responses when I had an enquiry. Well done on a wonderful service! Thank you from the Hendo's. :)

Kym Henderson

6th Oct 2025

My first time booking with travel online and have already recommended to a number of friends. Easy and seamless communication.

Maree Davis

6th Oct 2025

Travelonline, was easy to choose the holiday location, hotel, flights and book and pay. The rest is handled by Travelonline including airport to hotel and pick-up when you arrive at your location.

Tony Francisco Pires Malagueta

6th Oct 2025