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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,030 customer reviews

Everything went smoothly for our trip, from planning, booking, receiving updates to the travel. Thank you for making it so seamless.

Danielle Lee

29th Sep 2025

Natasha was polite and helpful. When I left a message, she rang me back very swiftly each time. She was very patient as we had to book multiple family members for our vacation and changed our requirements a few times. She was knowledgeable and nothing seemed too much trouble. Thank you Natasha.
I would definitely recommend travelonline and will be booking through them again.

Sharon Verhoeven

28th Sep 2025

Responded quickly to any queries.
Kept up to date with information.

Kirsty Symons

28th Sep 2025

excellent and easy booking and travel. Thank you

Diane Guyder

28th Sep 2025

Thank you

Susan Metcalfe

27th Sep 2025

Second time booking with travel online & will most certainly use again. Professional, seamlessly easy & kept us updated every step of the way.

Annette Newman

27th Sep 2025

Kristy answered emails regarding out trip promptly ,and was helpful when speaking on phone, answering any questions we had for her. I would recommend Travelonline for sure.

Michelle Catherine Ann Forbes

26th Sep 2025

The information we received regarding our trip was excellent. The airport transfers went smoothly, and our accommodations were excellent. I would definitely recommend using Travelonline!

Jennifer Mckeown

26th Sep 2025

Super easy to book, deal with, and pay off. I would go with Travel Online again for sure.

Tarzia Bogdan

26th Sep 2025

Easy to arrange. Documents and emails were quick to be delivered.

Rhonda Welch

26th Sep 2025

Emma was amazing, helped me with all my questions and organised our holiday.
Travelonline is always so easy to book through, when I'm wanting to book holidays they are the first ones I go to, always cheaper than the rest.
Thanks so much Emma

Michelle Silks

26th Sep 2025

Travel online always makes booking easy. My fifth trip using them and have always had an exceptional experience

JAMES MANGAN

26th Sep 2025

Fantastic, responsive and helpful.

Eehab To'mah

25th Sep 2025

All good

Lasse Tanttu

25th Sep 2025

Very helpful and responds quickly.

Haydn Bardwell

25th Sep 2025

Well organised, didn't overwhelm with emails. Everything went smoothly. Great experience.

Sandra Harris

25th Sep 2025

Great communication

Emma

24th Sep 2025

Fantastic customer service and prompt response. Would highly recommend!

Daniel Schier

24th Sep 2025

cannot fault anything

Vicky Gavalas

24th Sep 2025

appreciated the prompt responses to my questions and the booking process

Bernadette Horvat

24th Sep 2025