TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,967 customer reviews
Excellent service, great holiday package - value for money could not be beaten. I will certainly use Travel online again
Jennifer Garland
16th Sep 2025
Everyone was great & great value for money.
Geoffrey Mcgeachie
16th Sep 2025
Excellent help and service
Courtney Mitchell
16th Sep 2025
Simple & Handy - very pleased
Errin Jane
16th Sep 2025
Quick and easy and what I wanted
Taina Suokallio
16th Sep 2025
Travel Online were absolutely amazing! From booking to handling every enquiry, their service was seamless and stress-free. The packages they offer simply can't be matched. We'll definitely be booking with them again this year!
Joshua Donnell
16th Sep 2025
Great service..happy to help with changes as needed..Thanks
Damien Forrest
15th Sep 2025
Great service easy to book with good communication which is key!
Nicole Featherstonehaugh
15th Sep 2025
First time using TravelOnline. WOW! Amazing deals and fantastic service. Highly recommend.
Kate Jordan
15th Sep 2025
Super easy to book and Paige was very helpful over the phone.
Kathryn Moore
15th Sep 2025
Everything went smoothly and we had a great holiday. Can highly recommend Travelonline.
Lisa Patricia Burgess
15th Sep 2025
Lovely easy and a great experience
Paula Balchin
15th Sep 2025
All went well.
Sharyn Carr
14th Sep 2025
Everything went very smoothly from start to finish
Alica Pentland
14th Sep 2025
Good communication with all staff I dealt with arranging our trip, will definitelly use this service again.
Jilian Foot
14th Sep 2025
Once again, wonderful service from T.O.L. for our recent trip to Sunprime Resort at Kamala. Everything offered was delivered and without stress. This was a return visit to Sunprime and we expect to return next year too.
It may be considered offering a variation of any bonus, as the only one offered is the 4 hour Phukett Tour. It is very good, but we have now done it twice.
Thanks again T.O.L. we will continue to use and recommend your service.
Grant Bligh
14th Sep 2025
Great service from Maddison. She answered all my questions and multiple emails quickly, which made it easier to organise our group trip. Thank you
Emily Sawyer
13th Sep 2025
Our trip was planned perfectly. Any questions I had were answered promptly. Cannot fault the service we received.
J Riley
13th Sep 2025
Easy to deal with and prompt responses to queries. Competitive deals and we will use again.
Kristy Dyer
12th Sep 2025
great service and great prices would use travel online again to book my next holiday thanks so much
Anna Mossialos
12th Sep 2025