TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,839 customer reviews

Great, easy to deal with travel agency with great deals.

Lisa Hughes

27th Aug 2025

Great service from all we spoke to before our trip. We had an issue with the airline cancelling one leg of our flight and the consultants helped us in the right direction to sort it all out.
The actual trip ran very smoothly and all vouchers for tours and transfers were met with a consultant at the hotel and all booked with ease.
Highly recommend Travel on line
Thank you all

Michelle Willoughby

26th Aug 2025

An amazing experience for our first overseas holiday. Natasha made everything easy and simple.

Lauren

26th Aug 2025

On Nicole booking was perfect. We had everything we needed. Our hotel room was great. Thanks until next time.

Savash Okan

26th Aug 2025

Would recommend, no problems

Michelle Watt

26th Aug 2025

Thank you. Your assistance was invaluable at all times of enquiry and requests.

Corrine Middleton

26th Aug 2025

Really good service with Hotel and airport transfers going very smoothly. Many thanks to Lisa.

Linda Holman

26th Aug 2025

Easy booking process, quick response to emails ☺️

Kate Mccullough

25th Aug 2025

Was well planned, everything went smoothly, had a great time & would use Travel online again.

Vaughan Browne

25th Aug 2025

Speedy, accurate, legitimate company and service. We had absolutely no problems at all with our booking, transfers or accomodation.

Natacha May

25th Aug 2025

Was very well supported through the trip. Great experience overall.

Timothy Langerman

25th Aug 2025

Everything you put together went very well wasn't happy with the accommodation as you'll see in my feedback. If you feel like you would like to have a chat more about it. I'm quite willing to talk to you. Airfares and transfers were good unfortunately Jetstar let us down with stranding us at the airport for five hours at the end of our holiday. I definitely have no problem using you again.

Angela Lucey

25th Aug 2025

Travel Online were fantastic- did everything they said they would do, the organisation was to the letter- everything went as per the intinerary and all so well organised.
we will use them again- and have already recommended them to others!
the value was outstanding.

Paul Howard

24th Aug 2025

Our travel experience was outstanding in all aspects! A very smooth problem free travel highly recommend

Joshua Roach

24th Aug 2025

First time ...
Would recommends

Lynn Beavis

24th Aug 2025

Fabulous service from this company from initial contact to completion of our holiday. It was a large group booking and there was not a single hitch. Every detail was covered, communication was clear, documents provided in plenty of time and a query mid holiday was followed up promptly and efficiently. I look forward to using Travelonline for another family holiday. Thank you

Pamela Roach

24th Aug 2025

We had a great experience with travel online.
I had to change my flight and not only was in no issue but they were so prompt in getting back to me.

I few times I had to get in contact with travel online and the customer service was 10/10. Will definitely book with them again.

Melanie Harrison

24th Aug 2025

Definitely use travel online again

Richard Wells

24th Aug 2025

Our first time booking through travel online and it was a very good experience. Lisa was very helpful and prompt with email responses and our holiday ran very smoothly. 10/10

Jessica Annells

24th Aug 2025

Last minute booking but very quick to respond.
Yes I would recommend and use Travelonline again.

Carly Campbell

23rd Aug 2025