TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,232 customer reviews

This was our 3rd TravelOnLine holiday experience, everything went smoothly , flights transfers and accommodation we had a great experience, thanks to Natasha R for your friendly support, we will continue to use TOL for any future travel plans.

Kenneth Mathews

19th May 2026

I look forward to continue booking overseas trips through your service.
We have felt very secure and comfortable with all dealings we have had and there has never been any major inconveniences. Overall everything is incredibly smooth and organised.
Your staff respond rapidly to any enquiries with thoughtful and helpful communication.
I recommend you to all.

Sharyn Jamieson

19th May 2026

Top service from the moment we rang for quote through to completion of holiday. Kimberley immediately identified us through previous booking years ago. Wow, how good is that! We were given an accurate answer to any questions we had, in fact we booked two more holidays with TravelOnline for this exact reason. Well Done.
Only change we would make in future is fly Singapore Airlines, Malaysian was just OK

Laurie Wiffen

19th May 2026

Thanks Kristy for assisting with this large family booking. Everything was as we ordered it, with adjoining suites and all the extras included easy to navigate.

Amanda Prindiville

19th May 2026

would recommend we have used travel online twice each time service is great

Kelly Murray

19th May 2026

Always very professional and friendly responding to all enquiries efficiently and in a timely manner.

Suzanne Holyday

19th May 2026

Always happy with travelonline, great rates and fantastic to deal with.

Marilyn Ellis

18th May 2026

Great package and price as a sole traveller. Communication and staff helpful and made everything so easy.

Judith Hill

18th May 2026

Great service and only willing to help in any way

Dianne Pryde

18th May 2026

Great package! Everything went smoothly. Highly recommend it to everyone

Leanne

18th May 2026

We love Travelonline and service provided.
Thank you

Kathleen Fisher

18th May 2026

Fantastic job!

Bianca Smith

18th May 2026

Everything went smoothly and we would happily use Travel on Line again

Karl Kyle

18th May 2026

Lisa was extremely helpful at every stage of our booking journey, as I was booking for 7 people with different requests. Available at each stage of the booking.

Mary Porteous

18th May 2026

Tanya is an excellent customer service staff. She made sure our hotel booking, transfers and local tours were perfectly organised.

Somasuntharam Yamunarajan

18th May 2026

Great service, easy to speak to and very helpful! Made our holiday an enjoyable and memorable experience! Thank you for your service and support! I would recommend this service to everyone! We can't wait to book with you again! Thank you!

Spencer Palelei

18th May 2026

Great communication. Thanks

Jacob Walker

18th May 2026

The booking process was quick and easy. First time using travel online and can't fault them

Nathan Bretag

18th May 2026

We had a great experience booking through TravelOnline with our consultant Nicole. Communication was excellent with very speedy response times throughout the whole process.

Nicole made everything so easy from quote to booking, provided alternative options to suit our budget, and supplied all the information we needed. She was always happy to assist with any questions or queries we had along the way.

Overall, such an easy and stress-free process. Highly recommend!

Ashlyn Fenech

18th May 2026

Jorja was extreme helpful in organising our trip. Explaining that we would have to arrange accommadation in Perth as she was unable to do so.The whole experience was smooth.
I would gladly recommend you a d have a number of occasions.

Alexander Richardson

18th May 2026