TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,129 customer reviews
Great service. Prompt replies to any queries* had. Highly recommended.
Kristie Wood
8th Apr 2025
I would recommend travelonline a good company to deal with
Linda Parker
7th Apr 2025
Great and professional service!
Diana Bosanac
6th Apr 2025
As usual, seemless
Peter Kruger
6th Apr 2025
The service from travel online was outstanding, very efficient with return calls and pleasant customer service. The package we confirmed for Fiji was perfect and many of the people we travelled with were asking about it which I passed on Travelonline information to. Thanks.
Ann-Margaret Challis
6th Apr 2025
We absolutely loved the experience that we received from Travel Online. We have already started booking out next holiday with them.
Lisa Faint
6th Apr 2025
Answered all my questions in a reasonable time frame. Can't complain about anything .
Leah Hodge
6th Apr 2025
Our booking was seamless from start to finish with every part of our trip going smoothly. The package we thought was very good value with quality inclusions. Lisa was very helpful and prompt with sorting our booking and changing dates when required. Would definitely recommend to others wishing to book.
Belinda Allen
4th Apr 2025
Everything was Excellent and well organised, this was our second trip with TravelOnline and would definitely use again with confidence.
Douglas Jennings
4th Apr 2025
Great service, second time I have booked to go to Double Six. Would appreciate sending any future offers for this hotel directly to me
Christopher Anthony Heron
3rd Apr 2025
Everything went very smoothly! Great service!
Lorna Rossiter
3rd Apr 2025
Booking with Travelonline was seamless, our trip was well organised and no extra stress for us to organise transfers to/from airport. The bonus day trip was a highlight of our stay.
Tara Rowe
3rd Apr 2025
Great relaxing holiday. Nicole was very helpfull especially when flights and stay had to be changed. Thank you. Looking forward to our next holiday through Travelonline.
Christine Dyer
3rd Apr 2025
Excellent service, answered questions quickly and always helpful. AAA plus
Kerrie Watterson
3rd Apr 2025
Amazing service! This the second family trip we have booked with TravelOnline and they didn't disappoint again. Thank you for taking away the stress of booking a family holiday.
Kane
3rd Apr 2025
easy and efficient
Linda Page
3rd Apr 2025
This was our 5th holiday with Travelonline and again everything ran smoothly and according to plan, I can not recommend this company more highly as you do get everything they promise you and more. They are also exceptional value for money.
Catherine Macpherson
2nd Apr 2025
Bali Gardens was a great stay. Clean, tidy and very friendly, helpful staff. The breakfast buffet always had a good selection each morning. Everything was well organised for our trip and any questions we had regarding our trip were well answered by your office.
Tracy Philipse
2nd Apr 2025
Great communication & customer service.
Deborah Tuckey
2nd Apr 2025
Very good service & follow up thank you.
Sheran Maric
2nd Apr 2025