TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Total Reviews: 13,500
Average Rating: 4.86 out of 5
Customer Service Reviews
From start to finish everything went smoothly. Thanks.
Peter Sheehan
21st May 2024
I felt like it was service with a smile I will continue to use travelonline and recommend to friends and family a big thank you.
Graham Woolley
21st May 2024
Great communication
Nicole Ann Pilkington
21st May 2024
Great service, good communication.
I will use again, especially if contacted with great exclusive deals or loyalty offers
Glenn Mchutchison
21st May 2024
Really great product and service from Nicole C for this trip. The Mulia lived up to expectations and we would definitely consider another trip there. Nicole provided a high level of customer service and her prompt responses to any inquiry was greatly appreciated. In considering another trip to Bali or Thailand, we would consider a fully inclusive option or ask for the daily resort credit to be included in our decision. This is definitely a deal breaker for us in the future.
Andrew Allen
21st May 2024
Travel Online have always been great and the communication is always great. Value was awesome too.
Troy Te Nana
20th May 2024
Everything worked to perfection on a large family gathering and some great included deals.
Corinne White
20th May 2024
Wouldn't hesitate to use Travel on line again.
Ian William Vaughan
20th May 2024
Everything organised for trip, great customer service
Jennifer Soper
20th May 2024
Just made easy
David Cupples
20th May 2024
Would definitely recommend your service. All travel connections where faultless.
Scott Bower
20th May 2024
Natasha was so great and accommodating and tailored our package. We loved our time in Fiji. She was always very quick to reply to emails.
Emily Vaughan
20th May 2024
great customer service :)
Ana Felicetti
20th May 2024
Great service and will book with you again. Thank you
Debra Finch
20th May 2024
Brilliant service as always we live travelling with Travel online
Michael Gitsham
19th May 2024
Couldn't be more helpful. I would definitely use them for another holiday
Katherine Van Lieshout
19th May 2024
Thankyou for providing all our paperwork which made our travel great
Karen Aggiss
19th May 2024
Well organised holiday.
Matthew Taylor
19th May 2024
We were very happy with the service that we received and would not hesitate to use your company again to book our holiday. We were thrilled when we received our travel bag and to see that it was made in fiji was very special and I will treasure this always. My 60th birthday celebrations were amazing and the bonus trip to beach was incredible.
Thank you
Brian & Sue Lucas
Brian Lucas
19th May 2024
Our trip to Bali was made so easy booking with TravelOnline. Excellent and prompt service and such a well organised package with all the inclusions. Any reservations I had about booking online are now gone, I will definitely be booking with TravelOnline again.
Kathryn Philp
19th May 2024
