TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,839 customer reviews

Everything was perfect.

Katy Defanis

18th Aug 2025

Booking and organising my trip online was such a smooth process, and I couldn't be happier with the service. A special mention to Emma, my travel consultant, who was absolutely amazing! She was professional, patient, and always willing to go the extra mile to answer my questions and make sure everything was perfectly arranged.

Emma's genuine care and attention to detail made the whole experience stress-free and enjoyable. I truly appreciate her support and will definitely be booking through her again in the future.

Madison Rigney

18th Aug 2025

This was our first time using Travelonline. Easy to book, great service and everything went to plan from start to finish.

Dora Carrocci

18th Aug 2025

Thanks - Rachel & Maddy. You were both very responsive & helped me put together my much needed break to Samoa at short notice.
Had a great trip & all went smoothly. Will certainly check with you when planning my next trip. Thanks again

Sonia Aldons

17th Aug 2025

Everything was perfect.
The pick up and drop off at the airport was exceptional

Jacqueline Saxby

17th Aug 2025

The fact that if we needed to call you , we got an English speaking person from Australia , ( I think) that was a bonus

Jenny Molan

17th Aug 2025

Prompt and friendly communication.

Deborah Donaldson

17th Aug 2025

Excellent from start to finish. So easy to organise, which made our holiday so stress free. Thanks sooo much, will definitely use again and recommend to everyone

Michelle Bell

17th Aug 2025

It was very easy to book maybe to easy as we were a bit worried about how easy it was that whats going to go wrong but it didn't everything was great so well done and thank you

Martin Patterson

17th Aug 2025

Natasha at travel online listened to all the things we were looking for in a Fijian holiday, and our holiday was exactly what we were after. Thank you so much, id highly recommend travel online for your holiday adventures.

Hannah Dalton

17th Aug 2025

A MASSIVE THANK YOU to Natasha and all of the Travel Online team!!!!!
Everything from the beginning of planning our holiday to the finish was absolutely PERFECT!!!!!!!
Booking it through you was super easy with awesome fast communication.
We had an exceptional 9 nights stay at the Raddison Blu Fiji!
Thank you SO much Natasha @ Travel Online:)
Kindly,
Francesca

Francesca Marie - Therese Kerin

17th Aug 2025

Hi Lisa very happy with your help to book our holiday. Will definitely use you again.
Regards
Bill

William Scott

16th Aug 2025

Amazing - answered all my emails and questions, all ran very smoothly

Erin Hansen

16th Aug 2025

Everything went smoothly thankyou!

Diane Carol Bryant

16th Aug 2025

Great service, accommodated flight changes.
Had a great holiday

Saveria Vague

15th Aug 2025

Great inclusions at our stay, making the experience very enjoyable. From the time our holiday was booked, it was virtually set and forget until the day we left. Everything worked out very well, than you Travel online.

Gena Loggie

15th Aug 2025

Easy to book, great deal.

Susan Gilligan

15th Aug 2025

Booking with Lisa and travelonline was super easy and I was happy to be able to communicate on the phone as well. They also linked friends from another state to our trip!

Margaret Hagdorn

15th Aug 2025

Very quick communication however did lack knowledge of several vital pieces of information

Carole de Greenlaw

15th Aug 2025

Fantastic experience, great price. We extended our 5day stay package to 7days and requested the ground floor which suited our individual needs. I would use them again, totally hassle free

Robyn Lunt

15th Aug 2025