TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,938 customer reviews

Very efficient, knowledgeable and understanding of all our concerns about our trip.

Nola Parissis

8th Aug 2024

Your assistance in organising our holiday is greatly appreciated and we look forward to dealing with you again in the future. Thank you.

Raymond Warn

8th Aug 2024

Great work Maddison, very helpful and gave us options to make our holiday for our 30th Wedding Anniversary go to plan, highly recommend.

Ruth Josephine Brown

8th Aug 2024

Great service very friendly and helpful

Kylie Marchese

8th Aug 2024

All the staff were amazing, friendly, helpful and very good. I would definitely book through Travel Online again, in fact on my recommendation a male friend of mine booked the same hotel for 10 days and he was more than impressed with the service.

Lorraine Foster

8th Aug 2024

Appreciated the high level of service & assistance

Ross Booth

8th Aug 2024

We had a problem with our room in the hotel, I cont@cited travel online and they got straight back to me and helped rectify the problem immediately. As always 5 star service. We will continue to use them and recommend them to all our friends . Thank you Travel on Line .

Jennifer Nolan

8th Aug 2024

Very helpful and I would recommend them every time

Helen Halpin

7th Aug 2024

Very easy to deal with and no issues at all

Michele Elword

7th Aug 2024

Great communication. Happy with all the extra booking with Travel Online gave us.

Kelly Fisher

7th Aug 2024

Kirsty was fantastic! Booked the best flights for us and the accommodation was top notch. Easy to book and any questions we had were immediately answered. Looking forward to booking another trip with travelonline! Thank you Kirsty!

Luke Phillips

6th Aug 2024

Excellent service and quick responses, we were very confident that all would progress without a hitch, and it did.
We got everything we were promised in a very efficient manner.
We will be and have already recommended Travel Online to our friends and family; we will also be using Travel Online again. Great service, thank you.

Nicola Del Grosso

6th Aug 2024

Highly recommend travel on line whole trip well organised from plan trip to excellent accommodation at katathani beach resort

Gary Gregory

6th Aug 2024

Excellent Service. Easily contactable with questions and options to add on excursions etc. Fast, friendly and efficient service. Thank you!

Kimah Rua

6th Aug 2024

I have been really pleased with the quality of service and package we received from TravelOnline. We went with another family who booked through Expedia and our package was far better value. Staff were always very nice to deal with and responsive.

Edward O'brien

6th Aug 2024

I felt very confident using TravelOnline, having using them for a trip to Japan last year. Great email communication.

Margaret Imai

6th Aug 2024

I would recommend TRAVEL on Line. No problems at all, everything went smoothly. I will be booking with them again. Thanks Kristy.

Michael Mclachlan

6th Aug 2024

Amazing team. Always responded with any questions very quickly. Transport pick up and drop off very well organised. I have used travel online twice and would definitely book again.

Ruben Dario Navarro

5th Aug 2024

Krity was great from our first booking, the drivers we had were punctual and informative although the Phuket half day tour we would have liked more information about the Big Buddha and the Temples instead of being dropped off.
we would recommend Travel online for booking your holiday

Anthony Sumner

5th Aug 2024

Emma answered all our questions in a timely manner and we had a great time away.

Rebecca Jones

5th Aug 2024