TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,952 customer reviews

From the moment I made the initial enquiry we received the best professional service by Nicole. It gave us confidence having never purchased a holiday from your company before. No question went unanswered. This was then followed up by the service received in Thailand, both our airport drivers, Grace who organised our Phuket tour and pick up as well as the wonderful hotel and staff from where we stayed. Everything just ran smoothly. Thankyou so much Nicole for organising our wonderful trip.
Would definitely recommend your company and will travel with you again.

Michelle Dolan

28th Aug 2025

Hello Lisa,
I would like to thank you for arranging our recent trip to the courtyard resort in seminyak.
Everything from the flights to airport/ hotel pick ups were first class..great work.Thank you
Regards
Michael Brazil

Michael Brazil

28th Aug 2025

You were very helpful and attentive to all of my questions.

Thank you again.

Shannan Dekker

28th Aug 2025

Great Service!

Kylie Curcio

28th Aug 2025

Booked holiday for 1st time through Travel online and everything organized very well, highly recommend and will use again.

Devaradura Mendis

28th Aug 2025

Could not fault the service at all Fantastic thank you

Gae Kelly

28th Aug 2025

So impressed with Travel Online...we got a great deal with a ton of vouchers that made our stay even more enjoyable! Highly recommend :)

Miranda Dianne Mellor

27th Aug 2025

First time using Travel Online. Kristy was very helpful and responded quickly to any questions. Was great being able to reserve and pay later. Received all our travel docs and transport was excellent. Thanks so much

Daniel Morgan

27th Aug 2025

Everything was perfect and very well organised. Communication great. Transfers to and from the hotel were seamless. Very happy with everything.

Michael Lind

27th Aug 2025

Thank you Emma for your excellent help. We would definitely recommend your company.

James Lindsay

27th Aug 2025

Travel online is the easiest online service I have ever used. Thank you

Tanya Brae

27th Aug 2025

Very helpful, prompt responses
Used Travel online regular
Would always recommend their website

Glynis Brennan

27th Aug 2025

Nicole was fantastic help and was readily available

Jake Munday

27th Aug 2025

Great, easy to deal with travel agency with great deals.

Lisa Hughes

27th Aug 2025

Great service from all we spoke to before our trip. We had an issue with the airline cancelling one leg of our flight and the consultants helped us in the right direction to sort it all out.
The actual trip ran very smoothly and all vouchers for tours and transfers were met with a consultant at the hotel and all booked with ease.
Highly recommend Travel on line
Thank you all

Michelle Willoughby

26th Aug 2025

An amazing experience for our first overseas holiday. Natasha made everything easy and simple.

Lauren

26th Aug 2025

On Nicole booking was perfect. We had everything we needed. Our hotel room was great. Thanks until next time.

Savash Okan

26th Aug 2025

Would recommend, no problems

Michelle Watt

26th Aug 2025

Thank you. Your assistance was invaluable at all times of enquiry and requests.

Corrine Middleton

26th Aug 2025

Really good service with Hotel and airport transfers going very smoothly. Many thanks to Lisa.

Linda Holman

26th Aug 2025