TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,257 customer reviews

The package was great. Lots of things included. Any questions were quickly answered.
We'll be looking again next year. Thanks

Alana Hernandez

28th Apr 2025

We had a few delays on the way to Fiji and the team were excellent in assisting with our additional changes and needs.
Thank you

Jorrick Chivers

28th Apr 2025

Everything went well. All accommodation and transport was as booked and reliable.

Michael Hood

28th Apr 2025

You guys are amazing! The resort was fabulous, transfers and included excursions were well coordinated and on time. I usually book everything myself but it was so nice this time for everything to be planned for me and I didn't need to do anything!
We really want to do Vietnam next year, it would be great if you guys started some package deals there so I don't have to do all the planning again

Lindy Jacobson

28th Apr 2025

Travel Online's service was fantastic this time to Bali as it was last time when we went to Phuket. I appreicate the fact that it includes airport pickup in both directions and all the little extras that are included. The Maya at Sanur was fantastic and would stay there again. Thank you Lisa.

Carey Suardi

27th Apr 2025

Fantastic service highly recommend

Maryanne Joy Gruar

27th Apr 2025

The service, product offering, ease at booking (and quotes), patience by the consultant to my constant questions, but ultimately the customer service by Kristy and all other consultants i dealt with is what gave us the confidence to move forward. We will definitely use your services again.
Truly exceptional. Have and will continue to receommend you
Thank you - Schiera Family

Robert Gaetano Joseph Schiera

27th Apr 2025

Thankyou for your terrific service. I contacted you after friends had already booked and you took the reins and matched everything from start to finish. It was perfect. Highly recommend your service

Annette Jones

27th Apr 2025

Very good service and would be happy to book again through Travelonline.

Kerryn Aldridge

27th Apr 2025

We have used Travel On Line a few times now, and we have never had any issues. Always there on time for both pick up and delivery. Easy to get In touch with if you are unsure about anything. And some great prices and additions to some great flights and hotels. Totally Recommend!

Dawn Martin

27th Apr 2025

Great service to use

Allison Spencer

26th Apr 2025

The service through TravelOnline was once again great. Very easy to deal with and they secure great deal and didcounts.

Edward O'brien

26th Apr 2025

A great on line travel agent. Competitive pricing and very quick to respond to questions or concerns.

S

26th Apr 2025

Due to a friends recommendation, we booked using travelonline. I am so glad that we were recommended, from fast service, great email communication, I could not have been happier. As for the holiday package we booked, we had great service, from airport transfers to arranging trips, everyone was so helpful and friendly and had great deals. We will definitely be booking through travelonline again. I will also be recommending them to everyone I know.

Jane Lymer

26th Apr 2025

Travelonline were great and made booking the holiday very easy. Good deal on hotel and everything including hotel transfers were seamless

Dave Milan Christopher Rode

25th Apr 2025

Great service throughout the entire process. Able to talk to a representative when needed.

Michelle Simmonds

25th Apr 2025

Excellent excellent customer service I feel very good when I book through Travel online knowing that everything will go well.

Anne Therese Doyle

25th Apr 2025

Very quick to respond to emails. A lot of time was spent initially going back and forwards to get the flights, accomodation and dates that we wanted which was appreciated. The transfers that were organised for us all ran smoothly and the drivers were lively people too.

Tegan Fry

25th Apr 2025

The deal was excellent, was kept informed of
Dates when required to pay , the transportation was great , thank you

Alan Chesters

24th Apr 2025

Staff very helpful

Alfred Saliba

24th Apr 2025