TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,830 customer reviews

Easy to deal with, great communication, great deals, would definitely recommend

Marika Kerr

17th Jan 2025

Everything went perfectly and without a hitch. Would book again.

Stacey White

17th Jan 2025

Great service

William Christie

16th Jan 2025

So easy to book. Everything went super smooth. Great selection of hotels and the transfers were seamless. Very well priced.
I hope they include extra destinations in the future!

Annamaria Antonini

16th Jan 2025

Great deals on the website. Initially I was sceptical but everything mentioned on the website was true. Will definitely recommend!

Drew

16th Jan 2025

Lisa was great, helpful and all documents on time

Bronwyn Walsh

16th Jan 2025

Very good price, well handled.

Scott Bawden

15th Jan 2025

We had a wonderful experience and it took all the stress away from our first overseas trip. We had a great time!

Melissa Gill

15th Jan 2025

I have to say that Maddi from your sales team is absolutely the best I have ever dealt with - easy to talk to and information received in no time - thank you

Judith Ross

15th Jan 2025

Great service, everything went very well.

Christine Paras

15th Jan 2025

Very efficient service. The airport transfers were very good.

Magdalena Pete

14th Jan 2025

Your service is fabulous. So happy I could easily get hold of you to discuss the quote & trip details before booking and also to talk to you before departure to check everything was okay. Very helpful & responsive.

Karen Levine

14th Jan 2025

Excellent customer Service. I would highly recommend Travel Online Emma was great.

Janelle Saler

14th Jan 2025

Emma was helpful from the start. Everything was organised so well. Everything went like clock work ,from the flights booked to hotel transfers , the hotel accommodation. Definitely will be booking our next holiday through travel online. Thanks guys.

Jason Micallef

14th Jan 2025

This was our first time booking with travel online online we had a very positive experience

JESSICA BIXLEY

14th Jan 2025

Had several dealings with travel on line but first time booking. All consultants have been friendly and extremely helpful making the whole process easy.

Suzanne Rae Brooke

13th Jan 2025

Emma was amazing, always able to answer and questions we had, enjoyed dealing with Emma, thank you.

Julie Peacock

13th Jan 2025

Great service, everything went smooth from start finish. Keep the great service up.

Nicola De Marco

12th Jan 2025

Hi Lisa. What an amazing holiday from start to finish. I was very hesitant about booking with an online company that I hadn't used before but I have to say it was a great experience. The booking process was easy to do and the holiday itself was brilliant.
From the flights to the transfers to the accommodation - everything was more than I could have hoped for. Even the agent meeting us at the hotel when we arrived to book our tour and confirm our transfers back to the airport at the end was very professional and a nice personal touch.
Our accommodation was great. Close enough to get around but far enough not to be bothered with the crowds and noise. We appreciated the high level of service we received from travel online and all its affiliated groups. I will definitely recommend and be using travel online again for my all inclusive travel needs. Thank you!

Adoree Kabro

10th Jan 2025

Easy, seamless and great value. Thank you so much. Appreciate the communication and post-trip check in. I have recommended Natasha and TravelOnline to family and friends.

Aprielle Diamante-ross

9th Jan 2025