TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,393 customer reviews

All of the staff were super friendly and helpful. I always received a response in a very quick timeframe. We had to make quite a few changes to our booking and nothing was a problem. The value for money we received by booking through Travel Online, could not be matched by booking direct with the resort. We are very happy with the deal we received. We will definitely look at Travel Online again for future trips.

Sarah Elizabeth Thompson

20th May 2026

I Could not believe how seamless the whole booking process was with the range of choices and instant pricing. I had a few queries prior to the trip that Kimberley promptly replied. Very impressed with the service and will definitely be using again for booking our travels.

David Adams

20th May 2026

Great communication and very quick to reply to questions.

Tyson Macpherson

20th May 2026

Easy to deal with, quick responses, great deals.

Duane Dalwood

20th May 2026

Always love booking with travel online, promt with enquiries and very easy for booking a holiday, thoroughly recommended

Jasmina Rankovic

20th May 2026

I highly recommend TravelOnline for great holiday packages and wonderful service. The packages are well put together and covers all travel expenses and detail. Will definately be booking more holidays with them.

Janine Bolin

20th May 2026

easy process from booking to accessing flights and resort services. all went smoothly and as expected.

Dennis Ramsay

20th May 2026

Everything went smoothly would use your company again thank you

Pamela Clark

20th May 2026

Kimberely made the process easy, answered any questions quickly and we would recommend using TravelOnline again.

Timothy Thompson

20th May 2026

Thank you for the efficient communication and organising a seamless trip. The inclusions were certainly an enticement and good value. The transfers to and from the resort made the trip so easy.

Rita Rainnie

20th May 2026

Impressed how quickly everything was booked and confirmed. The package was exactly as quoted. Thank you. Great service.

Gloria De Lume

20th May 2026

All the travel online consultants were very helpful, friendly and knowledgeable. Our holiday was well organised and all transfers went very smoothly. Thank you!

Jayne

19th May 2026

Booking process was uncomplicated, straight forward and very easy. All aspects of our trip went as planned and were very enjoyable.

I would not hesitate to use TravelOnline for future holidays.

Malcolm Webb

19th May 2026

Very easy to book, great prices, very responsive. Couldn't have asked for better.

Ben Graham

19th May 2026

Thanks to Grace organising our tours and transfer from and to the airport, we did have a great and hassle free lovely restful holiday.

Archie Sheung Hin Kaan

19th May 2026

could not fault service

William Brown

19th May 2026

Thank you for your prompt responses throughout and helping to reorganise flights to and from Fiji to suit me and my daughter.

Hui-lynn Loh

19th May 2026

Absolutely brilliant.
Such an awesome deal with all the support you could ever need.
Fantastic attention to detail. Great communication, any issues solved instantly.
Incredible service

Talia Merrick

19th May 2026

Good service no priblems

Michael John Parker

19th May 2026

We couldn't fault the service we received for our trip to Samoa. Although we had to split our accommodation across two resorts to fit our dates, it turned out to be a real bonus as we liked the alternative site (Amoa, on Savaii Island) better.

Ian Bates

19th May 2026