TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,538 customer reviews

Thank you Nicole and the team at Travelonline....everything went seamlessly, and was organised perfectly.
If you want an all inclusive holiday without the stress of organising everything, look no further than Travelonline!
We will only use Travelonline for all our future holidays. GREAT JOB TEAM!

Julianne

7th Jun 2025

We couldn't fault Travel Online for booking our first family overseas trip. They were super helpful when I had endless questions before booking and everything went so smoothly the entire trip. We would definitely book through Travel Online again and are already recommending their deals to our friends.

Nicole Elliott

7th Jun 2025

Everything flowed very well.
The transfers were very good.
Lisa put the trip together perfectly.

Carol Miller

7th Jun 2025

Everything ran exactly to plan, we had nothing to try and organise! Very happy as a first time user of Travelonline and we would highly recommend them. Thankyou.

Bryony Lee

7th Jun 2025

Everything was seamless from enquiry to being on holiday and then home. Thanks so much to Emma for organising a great break - exactly what we needed, when we needed it. the hotel was great, transfers easy, and flights convenient! Emma was easy to work with and had all the information for us that we needed.

Nicola Armstrong

7th Jun 2025

Using Travelonline made everything so easy to do and arrange. It was a one stop shop that was easy to use and understand and very timely with any questions we had.

Troy Pedersen

7th Jun 2025

Second time in 12mths we have booked a holiday through TravelOnline. I recommend anyone to book through them, never once has there been an issue and if you email them a question they promptly reply. Will definitely be booking future holidays with TravelOnline ✈️♥️

Alana Versteegen

7th Jun 2025

Any questions I had prior to booking were answered. Tickets and organising of travel was without fault. A great holiday was had.

Kerri Coates

7th Jun 2025

So easy to book through, love the deals that have transport especially when you are going to an airport you have never been before.
Staff at travel online were so helpful and informative. I will book again.

Karen Frost

7th Jun 2025

Thank you so much for the exceptional service you provided. This was especially appreciated given we needed to cancel our original booking due to health issues. No problems with travel insurance & rebooking once able. Also booking our Whitehaven Beach Cruise through Travelonline was actual cheaper than through the company. We loved the sunset cruise you provided as a complimentary event.

Beverley Milson

7th Jun 2025

Great service through travelonline - excellent value package and great communication, everything went seamlessly and made for a very relaxing getaway. Will definitely use again.

Tara Fittall

7th Jun 2025

Nicole was very helpful, clear prompt communication and assisted with changing our booking with ease.

Jaclyn Collins

7th Jun 2025

Thank you for organizing a fabulous holiday! Everything went very smoothly.

Nardia Carraro

6th Jun 2025

Natasha was a great help in organising our Bali trip would use travel on line again

Michelle Burns

6th Jun 2025

She was helpful but lots of phone calls chasing up my quotes though. When I called back I had a long wait time.
Maddison provided fast, effective service and was very thorough- thank you. Our first choice fell through so she provided alternative quotes/ options.

Kerryn Anne Deayton

5th Jun 2025

Fantastic customer service and an unforgettable holiday

Rhiannon Cunningham

5th Jun 2025

Everything worked out beautifully, and calls made prior to the trip, were answered quickly and efficiently.

Lucia Perri

5th Jun 2025

Super easy to communicate with, fast responses and would definitely use again. This is our 2nd trip with travel online and will recommend to everyone!

Owen Klasson

5th Jun 2025

First time we had used TravelOnline - very impressed. The various options to upgrade our room and flights from the original search was prefect. Everything ran smoothly and will definitely use the service again. Lisa's information and promptness was well received. Great job

Lynn Hutchison

5th Jun 2025

Always book our holidays through Travel Online. Trustworthy, get packages and easy to communicate with! If it's not listed with Travel Online, we aren't interested!! Thank you once again for helping us create a great holiday!

Tegan Burr

5th Jun 2025