TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,849 customer reviews
Booking through travelonline was easy. Communication was clear and any questions were answered promptly. I will book again through travelonline. Deals are fantastic. Staff were all helpful.
Hayley Leanne Reeves
29th Jul 2025
Thanks Lisa, for assisting with a wonderful trip. I loved the service and package. First time user! I'll be back
Karen Tancred
29th Jul 2025
Thank you for being prompt in replying and addressing any queries / concerns that we had.
Mina Igmen
28th Jul 2025
Excellent communication ,highly recommend always there to talk when needed thank you
Andrew Lynch
28th Jul 2025
She was very helpful, answered all my silly questions. I was nervous booking thru this site, but very good so far
Cheryl Roper
28th Jul 2025
all good all went smooth
can't fault
Peter Willis
27th Jul 2025
I was very happy with the service provided. Any questions were answered quickly and the trip went smoothly. Have already recommended friends and family to book through travel online for future trips.
Lisa Bradley
27th Jul 2025
Great; we are customer for life.
Rishabh Chhabra
27th Jul 2025
Great, as always. Thank you!
Belinda Burn
27th Jul 2025
We have had a very easy experience using Travelonline. The communication has been great and we like that we could pay our holiday in two parts making it more affordable for us to travel. Everything went exactly as you had planned for us and we are very happy with the service provided. We will use your service again for sure.
Danielle Jackson
27th Jul 2025
This was the second time we have used TravelOnline and like the first time we were extremely happy. All aspects of the process went smoothly, especially the airport arrival and resort departure procedures. Nothing is left to chance,
thanks very much. I have recommended your company to some of my friends. Will definitely be using TravelOnline again.
Malcolm Gilbert
27th Jul 2025
Easy and efficient way to plan a holiday. Third time using travel online to plan a holiday and won't be the last.
Jessica Miller
27th Jul 2025
Easy, fast and hassle free booking
Stephen Shearsby
26th Jul 2025
Very easy to deal with thanks again Natasha for a great holiday.
Stephen Baxter
26th Jul 2025
Booking was easy and quick
Michelle Jessen
26th Jul 2025
Everything about the holiday was great thanks to Emma
Helen Joy Wilkinson
25th Jul 2025
Great service
Danny Barbera
25th Jul 2025
KEEP ON DOING WHAT YOU ARE DOING, WE WILL CERTAINLY BE CONSIDERING YOU NEXT YEAR FOR ANOTHER TRIP TO THE RADISSON BLU, DENARAU
Peter Hart
25th Jul 2025
I had a great experience booking my hotel accommodation through TravelOnline. Their service was efficient, professional and they were always prompt and helpful in responding to my queries. Everything went smoothly from start to finish and I felt confident knowing my booking was in good hands.
Overall, I'm very happy with the service provided and would definitely recommend TravelOnline to others looking for reliable and hassle-free travel arrangements.
Victoria Garrett
25th Jul 2025
Very easy to talk to. All enquiries on our side were answered quickly. Extremely helpful
Kate Kitching
25th Jul 2025