TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Thanks, Travel Online. Regarding our trip to Hamilton Island, we had a great holiday, everything was perfect! :):)

Kathleen Snell

3rd Dec 2024

Thoroughly recommend.
Every thing was handled fast with great communication.
Will definitely book again

Lorraine Taylor

2nd Dec 2024

Another great holiday at a great price for the third time and will definitely use again

William Adams

2nd Dec 2024

The service provided was very prompt and was exactly what I requested.

Lynda Butler

2nd Dec 2024

Very easy to deal with

Rosalie Osborn

2nd Dec 2024

Great to deal with, will book again through this travel agency

Kathleen Bellman

2nd Dec 2024

All went according to plan. Each stepwise well thought out and worked for us. The Mandira Resort were very friendly and most helpful. The only improvement would be to incorporate a late check-out to match flight departures more closely. Otherwise a great holiday worth doing.

Terry Donaghy

2nd Dec 2024

Very easy to navigate Web site. Prices are great too.

John Gallyot

2nd Dec 2024

All correspondence has been clear and always correct, we will book through TravelOnline again

Peter Angove

2nd Dec 2024

Kristy got us a good deal quickly. Service was quick and easy. Thanks Kristy!

Jody Hedge

2nd Dec 2024

Efficient and friendly service. Well organised.

Brian Akelis

1st Dec 2024

Excellent hassle-free service!!

Chanaka Madushan Abeysinghe Abeysinghe Mudiyansela

1st Dec 2024

Great service, very understanding and helpful. Answered all my questions and made the process very easy.

Tracey Taufa

1st Dec 2024

Would highly recommend TravelOnline. Great prices and great communication. Will definitely be using them to book all my future holidays. If I could give them ten stars I would.

Jody Field

30th Nov 2024

Communication was via email and excellent. Responded to all my enquiries and requests promptly and very informative with all I needed to know and requests of changes.

Corrine Middleton

29th Nov 2024

This was our first trip to Thailand and also our first time using a travel company. We've been very hesitant before, for various reasons, in using agents. But TravelOnline had great deals to choose from, ours was altered slightly to suit our dates and needs, and also the agents were friendly, prompt, helpful and informative. We would happily recommend them and also return in the future if our next destination is covered by their deals

Phillip Randal

29th Nov 2024

Great communication, excellent value. Highly recommend using travel online

Diana Cockrum

29th Nov 2024

Overall, I have had a fantastic experience with TravelOnline and would highly recommend their services to anyone looking to plan a holiday. They offer exceptional customer service and communication, and their package deals provide great value for money. However, I also recognise the importance and convenience of booking online through websites like TravelOnline. It saves time and effort, and their top-notch communication and customer service make the process even easier. I am already eagerly searching for my next holiday destination and am confident I will find amazing deals through TravelOnline.

Manira Mohamed

28th Nov 2024

Hi Lisa.....thankyou for all your wonderful assistance and help with my trip to the Cook Islands. I enjoyed a superb holiday - loved Rarotonga and would hope I am able to re -visit one day. I wouldn't hesitate to recommend Travelonline to anyone wishing to book a holiday in the South Pacific and with Air New Zealand Airline, who were so very helpful and caring. Thankyou so much again.
Warm regards,
Anne.

Anne Dubois

28th Nov 2024

Very quick to respond!

Stefanie Nauderer

28th Nov 2024