TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,752 customer reviews
Everything organised for you just pay and go.
Christeen Bailey
21st Dec 2025
Great deals, very easy booking process, we were always communicated with updates to our booking.
Ella
20th Dec 2025
Thank you for arranging our accommodation in Bali. It was a very simple process and communication was excellent.
Nicole Wroblewski
19th Dec 2025
Natasha was a great help marrying us up with our group too.
Debra Douglas
19th Dec 2025
My holiday with my family was fantastic. My questions/ requests were answered promptly. Thank you Nicole and your team for arranging a memorable family holiday for me
Kind regards
Camille
Alexandra Laird-gentle
19th Dec 2025
Paige was very helpful when making our booking to Thailand for next year. Follow up phone calls made to ensure if she could help in any way.
Very patient as I had lot's of questions and changes with our plans.
Thank you Paige
Elizabeth Anne O'connell
19th Dec 2025
I was happy with the service and would book through you again in the future.
Adele George
18th Dec 2025
Great service. Very happy
Carly Harvey
18th Dec 2025
Lisa was a pleasure to deal with and went above and beyond to make sure our Holliday was 100% what we wanted.
I highly recommend travel online to anyone booking a holiday
⭐️⭐️⭐️⭐️⭐️
David Miller
18th Dec 2025
Quick responses & replies and helpful staff.
Hayley Jakins
18th Dec 2025
Excellent service and communication
Jackie Cenci
18th Dec 2025
Great service a quick responses
Steven French
17th Dec 2025
Yes would recommend
Lorraine Prendergast
17th Dec 2025
Able to contact by phone easily regarding questions. Process was easy and hassle free, thank you
Sharon Evans
16th Dec 2025
Great service, a very smooth organised team, well done!
Christina Packer
16th Dec 2025
Great job guys
Steven Martin
16th Dec 2025
Patient with my questions, offered a range of options. Prompt responses. Will use again for pacific trips.
Robin Bai
16th Dec 2025
Everything was seamless. Package was well-structured (in combination with Double Six Resort). Thank-you for putting together a great holiday package. We would certainly consider using again.
Derek Bilney
16th Dec 2025
Thanks for the Wonderful holiday - the first for us in a few years. The whole process was easy and provided all the info I needed to feel comfortable booking this trip .Everything went perfectly smoothly , the local operators were very organised and easy to communicate with also. Can't wait to book our next trip !
Fiona Kongos
16th Dec 2025
This is the first time we have brought a holiday on line and thank you Nicole "Travelonline", Would I do it again? YES. It is a grate alternative and reduces the cost of our holiday.
Just make sure you read the fine print IE: didn't know we hat to pay extra just to get a seat in the air craft to sit together. other than that it was smooth sailing lol.
Sandor Thor Meszaros
15th Dec 2025