TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,128 customer reviews
Booked holiday for 1st time through Travel online and everything organized very well, highly recommend and will use again.
Devaradura Mendis
28th Aug 2025
Could not fault the service at all Fantastic thank you
Gae Kelly
28th Aug 2025
So impressed with Travel Online...we got a great deal with a ton of vouchers that made our stay even more enjoyable! Highly recommend :)
Miranda Dianne Mellor
27th Aug 2025
First time using Travel Online. Kristy was very helpful and responded quickly to any questions. Was great being able to reserve and pay later. Received all our travel docs and transport was excellent. Thanks so much
Daniel Morgan
27th Aug 2025
Everything was perfect and very well organised. Communication great. Transfers to and from the hotel were seamless. Very happy with everything.
Michael Lind
27th Aug 2025
Thank you Emma for your excellent help. We would definitely recommend your company.
James Lindsay
27th Aug 2025
Travel online is the easiest online service I have ever used. Thank you
Tanya Brae
27th Aug 2025
Very helpful, prompt responses
Used Travel online regular
Would always recommend their website
Glynis Brennan
27th Aug 2025
Nicole was fantastic help and was readily available
Jake Munday
27th Aug 2025
Great, easy to deal with travel agency with great deals.
Lisa Hughes
27th Aug 2025
Great service from all we spoke to before our trip. We had an issue with the airline cancelling one leg of our flight and the consultants helped us in the right direction to sort it all out.
The actual trip ran very smoothly and all vouchers for tours and transfers were met with a consultant at the hotel and all booked with ease.
Highly recommend Travel on line
Thank you all
Michelle Willoughby
26th Aug 2025
An amazing experience for our first overseas holiday. Natasha made everything easy and simple.
Lauren
26th Aug 2025
On Nicole booking was perfect. We had everything we needed. Our hotel room was great. Thanks until next time.
Savash Okan
26th Aug 2025
Would recommend, no problems
Michelle Watt
26th Aug 2025
Thank you. Your assistance was invaluable at all times of enquiry and requests.
Corrine Middleton
26th Aug 2025
Really good service with Hotel and airport transfers going very smoothly. Many thanks to Lisa.
Linda Holman
26th Aug 2025
Easy booking process, quick response to emails ☺️
Kate Mccullough
25th Aug 2025
Was well planned, everything went smoothly, had a great time & would use Travel online again.
Vaughan Browne
25th Aug 2025
Speedy, accurate, legitimate company and service. We had absolutely no problems at all with our booking, transfers or accomodation.
Natacha May
25th Aug 2025
Was very well supported through the trip. Great experience overall.
Timothy Langerman
25th Aug 2025