TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,128 customer reviews

I had so many issues with Fiji air but travel online consultants helped me through everything and contacted Fiji air to help me sort out their issues. Great service would highly recommend

Alexandra Stanford

19th Aug 2025

Good customer service. Follow up and commincuation was great. No issues or dramas

Stuart Kibblewhite

19th Aug 2025

I have always booked with Travel Online and have always found the service and feedback to be fantastic.

Phillip Ryan

19th Aug 2025

Excellent service

Andrew David Greene

18th Aug 2025

Travel online was such an amazing service. The consultants made everything so easy and the trip from leaving our house until arriving back home was seamless. We would recommend this service to anyone and will definitely use them again.

Vanessa Jones

18th Aug 2025

Emma B was easy to deal with and made the booking process simple. Everything was arranged as expected before the trip. A good experience overall.

Daniel Galloway

18th Aug 2025

We received good service and assistance all the way through booking process and up to leaving for our holiday. Thankyou.

Mark Rundle

18th Aug 2025

Have booked several holidays using travelonline and we always receive excellent service. We especially like all the extra inclusions in their holiday packages..Great work travelonline!

Janette

18th Aug 2025

Everything was perfect with no need to ask for assistance at any time during our trip. Our surprise beach bags when we arrived were a lively addition. Will definitely use your service again!

Gemma Jones

18th Aug 2025

Everything was perfect.

Katy Defanis

18th Aug 2025

Booking and organising my trip online was such a smooth process, and I couldn't be happier with the service. A special mention to Emma, my travel consultant, who was absolutely amazing! She was professional, patient, and always willing to go the extra mile to answer my questions and make sure everything was perfectly arranged.

Emma's genuine care and attention to detail made the whole experience stress-free and enjoyable. I truly appreciate her support and will definitely be booking through her again in the future.

Madison Rigney

18th Aug 2025

This was our first time using Travelonline. Easy to book, great service and everything went to plan from start to finish.

Dora Carrocci

18th Aug 2025

Thanks - Rachel & Maddy. You were both very responsive & helped me put together my much needed break to Samoa at short notice.
Had a great trip & all went smoothly. Will certainly check with you when planning my next trip. Thanks again

Sonia Aldons

17th Aug 2025

Everything was perfect.
The pick up and drop off at the airport was exceptional

Jacqueline Saxby

17th Aug 2025

The fact that if we needed to call you , we got an English speaking person from Australia , ( I think) that was a bonus

Jenny Molan

17th Aug 2025

Prompt and friendly communication.

Deborah Donaldson

17th Aug 2025

Excellent from start to finish. So easy to organise, which made our holiday so stress free. Thanks sooo much, will definitely use again and recommend to everyone

Michelle Bell

17th Aug 2025

It was very easy to book maybe to easy as we were a bit worried about how easy it was that whats going to go wrong but it didn't everything was great so well done and thank you

Martin Patterson

17th Aug 2025

Natasha at travel online listened to all the things we were looking for in a Fijian holiday, and our holiday was exactly what we were after. Thank you so much, id highly recommend travel online for your holiday adventures.

Hannah Dalton

17th Aug 2025

A MASSIVE THANK YOU to Natasha and all of the Travel Online team!!!!!
Everything from the beginning of planning our holiday to the finish was absolutely PERFECT!!!!!!!
Booking it through you was super easy with awesome fast communication.
We had an exceptional 9 nights stay at the Raddison Blu Fiji!
Thank you SO much Natasha @ Travel Online:)
Kindly,
Francesca

Francesca Marie - Therese Kerin

17th Aug 2025