TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,128 customer reviews
Everything went exactly to plan - airport pickup and drop off very professional and smoothe. The Resort itself was lovely. Clean, very central and staff lovely and helpful. The 4hour Phuket tour was a great way to see the surrounds.
All in all, a great getaway at a very reasonable price.
Thank you We would definitely recommend your company to anyone looking for a trip. Loved it!
Dianne Whelan
9th Aug 2025
Awesome customer service and support definitely planning my next trip with you. Thankyou
Kim Martin
9th Aug 2025
Very easy to make changes. Helpful
Sonita Hanes
9th Aug 2025
prompt service, good communication.
Krisztina Szabolcsi
9th Aug 2025
After being a little apprehensive at first as we had not heard of Travelonline, we are extremely happy with the service your team performed. Everything went perfectly and would definitely use you again!
Matt Connelly
9th Aug 2025
Had a fantastic holiday, Natasha organised exactly what I wanted and we enjoyed both resorts with definitely use travel online again
Lesley Hirsch
9th Aug 2025
Awesome trip great service great value easy to deal with good communication
Jodie Griffith-hayes
8th Aug 2025
Very helpful
Carin Benne
8th Aug 2025
Communication was top notch. Very quick replies to any questions and responded quickly to changes I requested, which I did several times. Made holiday planning a breeze.
Georgina O'brien
8th Aug 2025
Natasha was so helpful, efficient and knowledgeable! She helped us book a magnificent stay in the Cook Islands and we cannot recommend this company highly enough. Thank you so much, we look forward to many more bookings in future. Congratulations.
Moira Partridge
8th Aug 2025
Very good
David Alderson
8th Aug 2025
Easy. Vendors supplied were fantastic
Hayley Connor
8th Aug 2025
Very well organised and easy
Amy Garth
7th Aug 2025
AMAZING! Everything. So glad we book the all inclusive. Kids had a blast! From the ice creams, pool, buffet & especially the kids club! Will definitely be booking our next holiday with travel online again I've also referred this site to so many of my friends and families
Mele Vuki
7th Aug 2025
We always use Travelonline.
Great to deal with.
Never had any problems.
Mark Braithwaite
6th Aug 2025
they were very efficient at getting back to me.
George Bachtis
6th Aug 2025
We received great service from Travel online. Very knowledgeable. Hadn't booked with them before so we we're very happy with their communication etc.
Will definitely book with Travel Online next time
Thank you
Jane Mylrea
6th Aug 2025
Fantastic again. We will be using these guys for our next holiday. Thank you
Nathan Mcleod
6th Aug 2025
Absolutely great service from travel online and hotel stay at the mamaka Kuta was fantastic
Michelle Burns
5th Aug 2025
Travel online was brilliant as usual everything went without a hitch, again amazing value for money
Catherine Macpherson
5th Aug 2025