TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,128 customer reviews

Everything went exactly to plan - airport pickup and drop off very professional and smoothe. The Resort itself was lovely. Clean, very central and staff lovely and helpful. The 4hour Phuket tour was a great way to see the surrounds.
All in all, a great getaway at a very reasonable price.
Thank you We would definitely recommend your company to anyone looking for a trip. Loved it!

Dianne Whelan

9th Aug 2025

Awesome customer service and support definitely planning my next trip with you. Thankyou

Kim Martin

9th Aug 2025

Very easy to make changes. Helpful

Sonita Hanes

9th Aug 2025

prompt service, good communication.

Krisztina Szabolcsi

9th Aug 2025

After being a little apprehensive at first as we had not heard of Travelonline, we are extremely happy with the service your team performed. Everything went perfectly and would definitely use you again!

Matt Connelly

9th Aug 2025

Had a fantastic holiday, Natasha organised exactly what I wanted and we enjoyed both resorts with definitely use travel online again

Lesley Hirsch

9th Aug 2025

Awesome trip great service great value easy to deal with good communication

Jodie Griffith-hayes

8th Aug 2025

Very helpful

Carin Benne

8th Aug 2025

Communication was top notch. Very quick replies to any questions and responded quickly to changes I requested, which I did several times. Made holiday planning a breeze.

Georgina O'brien

8th Aug 2025

Natasha was so helpful, efficient and knowledgeable! She helped us book a magnificent stay in the Cook Islands and we cannot recommend this company highly enough. Thank you so much, we look forward to many more bookings in future. Congratulations.

Moira Partridge

8th Aug 2025

Very good

David Alderson

8th Aug 2025

Easy. Vendors supplied were fantastic

Hayley Connor

8th Aug 2025

Very well organised and easy

Amy Garth

7th Aug 2025

AMAZING! Everything. So glad we book the all inclusive. Kids had a blast! From the ice creams, pool, buffet & especially the kids club! Will definitely be booking our next holiday with travel online again I've also referred this site to so many of my friends and families

Mele Vuki

7th Aug 2025

We always use Travelonline.
Great to deal with.
Never had any problems.

Mark Braithwaite

6th Aug 2025

they were very efficient at getting back to me.

George Bachtis

6th Aug 2025

We received great service from Travel online. Very knowledgeable. Hadn't booked with them before so we we're very happy with their communication etc.
Will definitely book with Travel Online next time
Thank you

Jane Mylrea

6th Aug 2025

Fantastic again. We will be using these guys for our next holiday. Thank you

Nathan Mcleod

6th Aug 2025

Absolutely great service from travel online and hotel stay at the mamaka Kuta was fantastic

Michelle Burns

5th Aug 2025

Travel online was brilliant as usual everything went without a hitch, again amazing value for money

Catherine Macpherson

5th Aug 2025