TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,541 customer reviews
Very quick to respond to emails. A lot of time was spent initially going back and forwards to get the flights, accomodation and dates that we wanted which was appreciated. The transfers that were organised for us all ran smoothly and the drivers were lively people too.
Tegan Fry
25th Apr 2025
The deal was excellent, was kept informed of
Dates when required to pay , the transportation was great , thank you
Alan Chesters
24th Apr 2025
Staff very helpful
Alfred Saliba
24th Apr 2025
Dealt with them on our last 3 holidays easy to deal with
Peter Mott
24th Apr 2025
The holiday was what we expected. It was great value for money in a good location.
Shayne Kidd
24th Apr 2025
Brooke J was absolutely delightful to deal with ... so patient and professional making our experience soooo easy ... thank you again Brooke .... cheers Diane and John
Diane Florence Bowers
24th Apr 2025
When our original holiday choice wasn't available on the dates we wanted, Brooke was extremely patient and helpful with finding us a suitable, similar holiday.
Debbie Lee Hamilton
24th Apr 2025
Fantastic could not fault , quick response to emails. Would recommend to anyone who wants a holiday package organised for them. 2nd time using would definitely use again
Kirsty Joye Boundey
23rd Apr 2025
Easy to book. Great communication throughout. Thank you.
Barbara Barker
23rd Apr 2025
Friendly, helpful and very accommodating
Tania O'brien
23rd Apr 2025
Everything went very smoothly. Extremely easy to deal with. Thank you
Susan Morgan
23rd Apr 2025
Very happy with the trip and so easy to arrange.
Emily Hughes
22nd Apr 2025
You kept in touch. Nothing went wrong. What could be better??
Alison Hunter
22nd Apr 2025
Thanks Kristy for all your help and planning to make our trip a success!
Jenelle Frawley
22nd Apr 2025
Fantastic resort and package, we have been every April for the last 2 years and will be continuing to book this through Travel online. Great holiday and service.
Kim Lawrance
22nd Apr 2025
Everything ran very smoothly from Perth Airport to Bali and return journey, good contact from you, very happy with your service
Andrew Smalley
21st Apr 2025
Thanks Emma. Were were so happy with our stay at Outrigger Reef Waikīkī. The oceanfront club room package exceeded our expectations. Views were stunning and the size of the room was perfect for our family of four. Thanks to Emma for the service provided and prompt replies to emails. We will definitely use travel online again.
Michelle
21st Apr 2025
We were very happy with the service provided. Would definitely use travelonline again.
Alan Bowden
21st Apr 2025
Easy to use travel agency.
Elizabeth Mathews
21st Apr 2025
Great communication and we loved our package it was excellent value. I would book with Travel Online again. Thank you Kristy for such a wonderful trip. I highly recommend The Warwick Fiji!
Janannie Clough
21st Apr 2025