TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,128 customer reviews

Great service, we saw an offer, made an enquiry, Nicole's prompt responses and exceptional attention to detail saw the decision and subsequent purchase made with ease.
The local tour operator Grace, was also exceptional. Her flexibility and understanding of the wider groups needs made our 10 days even more enjoyable.

Paul Muriwai

13th Aug 2025

great communication & very helpful with enquiries.
we loved the free theme park tickets too, added great value to our trip!! thanks Travel Online. can't wait to book our next trip with you guys

Tamara Kirkright

13th Aug 2025

Great service. Provided several options for our holiday and made booking easy. Would book through Kristy again.

Martin Deckert

12th Aug 2025

Top notch personalized service with a super customer-focused attitude, would happily use Travelonline again!

Mark Bernamoff

12th Aug 2025

Fantastic to work with

Sandra Condon

12th Aug 2025

Thank you so much Natasha, Your communication was quick and on point with any information we were enquiring about. You are a credit to the team. Everything flowed better than we hoped. Would most definitely book through you again.

Malcolm Beggs

11th Aug 2025

The Best Service ever !!!! Did not miss a beat, everything was on point and cannot fault - thanks for everything :)

Stacey Connelly

11th Aug 2025

Fantastic service by the team at Travelonline! They were quick to come back with a quote and then continued to follow up until all my questions had been answered. Highly recommend.

Monica Crawford

11th Aug 2025

very pleasant to deal with

Graham Jess

11th Aug 2025

Brilliant service already planning our holiday for next year

Karen Terrill

11th Aug 2025

Thanks Natasha, our holiday was perfect!
We were happy with the value, and your service made it stress free

Daniel Millis

11th Aug 2025

Have recommended using TravelOnline to my friends

Graham Richard Charles Durham

11th Aug 2025

Convenient, simple and the cheapest prices!

Elissa Rysko

11th Aug 2025

Was quick and easy with Maddison's help

Corrina Smith

10th Aug 2025

Fantastic service trip ran smoothly will use again

Shaun Bernard Thorneycroft

10th Aug 2025

This is our third time using travel online and they cannot be faulted. Everything ran smoothly from the moment we were picked up from the airport till we were taken back. Our drivers and Grace the tour consultant were all extremely friendly and helpful.
Our hotel, Best Western Premier Bangtao Phuket was amazing value for money and we could not have found a better deal.
Booking with Travel online made everything so easy and included airport pick up and drop off, hotel accommodation, a free tour and a 3 corse meal for two at the seafood restaurant.
We definitely be using them again.

Julie Nelthorpe

10th Aug 2025

We cannot fault the experience we had booking through your company. Everything went smoothly and the one question we had was answered promptly by Tanya. We will use travelonline again.

Sarah Sullivan

10th Aug 2025

We used travelonline for our recent trip to Fiji, website was easy to navigate, good deals and good communication with Kristy to make sure all our holiday planning was perfect for us. Super easy and all in one spot. Will definitely book through travelonline again.

Amy Mclennan

10th Aug 2025

All email communications were prompt and questions clearly answered. Even while we were in Fiji. Great package deal at The Naviti Resort.

Robin Bai

10th Aug 2025

This was our 4th trip with TravelOnline and once again it was flawless from beginning to end! We can't thank the team enough and we can't wait for our next adventure. Can't recommend TravelOnline highly enough!!

Brooke Edwards

10th Aug 2025