TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,949 customer reviews
Absolutely always amazing second time booking with them will again
Maria Anna Tramonte
17th Nov 2024
The travelonline staff were fantastic. Very helpful and always replied to any queries we requested on.
Could not be happier with Travelonline
Edward Hoogenboom
16th Nov 2024
great service, quick response to querys. Highly recommend
Denise Fawell
16th Nov 2024
Communication was fantastic very helpful will differently book again. Thank you
Elizabeth Glatz
15th Nov 2024
I was very impressed by the service. They were really responsive to emails and clarified information. It was smooth transitioning between hotels with transport already organised. Will use them again in the future. Thanks!
Helen Haines
15th Nov 2024
Service has been fantastic- thank you. Will be booking with you again.
Grace Lancken
15th Nov 2024
Great service, easy to deal with and quick response times. Definitely use again for next family holiday.
Kirsty Whitehead
15th Nov 2024
Very helpful and took all calls and emails promptly. Couldn't ask for a better consultant
Daley Norris
15th Nov 2024
This is my second holiday booked through travel online. It is an easy and smooth process. If I have had any questions or concerns these have been addressed and amended with ease and without hassle. Highly recommend Travel Online
Melissa Abrahams
14th Nov 2024
I was very happy with everything
Thanks Travel Online
Michael Amy
14th Nov 2024
Travel online were so easy to deal with. The booking and transaction was seamless and will definitely use them again. Thank you
Celeste Magro
13th Nov 2024
Very impressed by the service that was provided. Always called back when questions were asked. Very professional and would use this service again. Thank you x
Suzanne Michele Lambert
13th Nov 2024
Kristy just organised our family holiday to Fiji and I can highly recommend using her. Was fantastic to deal with, made everything very easy. Will use Kristy and TravelOnline again.
Luke Jackson
13th Nov 2024
timely and fast to respond
Nataliya Forshaw
13th Nov 2024
No issues with the booking and update process, I'll be happy to use you again
Sally Eades
13th Nov 2024
Very well organised trip, no issues
Matilda Simic
13th Nov 2024
Prompt responses and delivered great service. Highly recommended for future travels.
Dipal Yatin Vishnubhai Desai
12th Nov 2024
Kristy is a standout for service and follow ups.
Allan Robinson
12th Nov 2024
Was very easy to deal with , I changed my room , before I left without a problem
Lorraine Duncan
12th Nov 2024
TravelOnline was great to deal with. Their price was good, I requested a few changes to my holiday and they were quick to respond with updated quotes. Once all booked I had a few questions and they responded very quickly, would be happy to use them to book future holidays
Mark Coleman
12th Nov 2024