TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,305 customer reviews

First time ...
Would recommends

Lynn Beavis

24th Aug 2025

Fabulous service from this company from initial contact to completion of our holiday. It was a large group booking and there was not a single hitch. Every detail was covered, communication was clear, documents provided in plenty of time and a query mid holiday was followed up promptly and efficiently. I look forward to using Travelonline for another family holiday. Thank you

Pamela Roach

24th Aug 2025

We had a great experience with travel online.
I had to change my flight and not only was in no issue but they were so prompt in getting back to me.

I few times I had to get in contact with travel online and the customer service was 10/10. Will definitely book with them again.

Melanie Harrison

24th Aug 2025

Definitely use travel online again

Richard Wells

24th Aug 2025

Our first time booking through travel online and it was a very good experience. Lisa was very helpful and prompt with email responses and our holiday ran very smoothly. 10/10

Jessica Annells

24th Aug 2025

Last minute booking but very quick to respond.
Yes I would recommend and use Travelonline again.

Carly Campbell

23rd Aug 2025

Awesome holiday package. Easy, no stress. Cant wait to do it again.

Daina Maher

23rd Aug 2025

As always, everything went like clockwork. I have never had a problem with flights, accommodation, pick ups and drop off etc. And this was an amazing deal. Love dealing with Travel on line and I always recommend it to others. Thanks so much and I look forward to my next trip.

Mary Lance

23rd Aug 2025

It was so easy using travel online . They sent me everything I needed and all the extras quoted were delivered. Away Legian is a great hotel . Booking a holiday couldn't be easier .I will use Natasha and travel online again and again. Thank you for delivering me a trouble free holiday .

Adam Batt

23rd Aug 2025

Great package. Our flights, transfers and hotel were all on the money. It was an easy, drama free holiday. Thanks for your assistance!

Karen Smith

23rd Aug 2025

Everything was perfect

Melissa Halpin

23rd Aug 2025

Excellent. All very straight forward and everything went very smoothly including airport pickup and drop off. I would definitely recommend your company.

Caroline Nichols

22nd Aug 2025

Zero complaints good service from start to finish.

Garry Bessell

22nd Aug 2025

Excellent communication and extremely helpful when we needed to extend our stay by two days. Thank you so much

Moira Young

22nd Aug 2025

Professional, hassle free service. No issues with flights, accommodation or airport transfers.
Will recommend travel online.
We will utilise your service in the future.

Annette Susan Fitzgerald

22nd Aug 2025

Seamless, excellent service, thank you

Anand Prasad

22nd Aug 2025

We have used TravelOnline 4 or 5 times now and have always been extremely happy with their level of service, ease to deal with as well as the product we receive. In the past, I have not hesitated to recommend them to family and friends and I look forward to booking our next trip soon!!!

Dave Caserta

22nd Aug 2025

Fast email replies.

Lisa Beckingham

21st Aug 2025

Travel online consultant was very helpful I was so grateful , she helped me so much and was very efficient, keep up the great work...

Vicki Anne Meredith

21st Aug 2025

They were very helpful with all my questions. The whole booking process was simple:

Judy Stylianou

21st Aug 2025