TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,576 customer reviews
Tanya is amazing
Pamela Oldfield
27th Aug 2026
I have not booked through online service before. When I saw the deal I had to do it. The process was easy. I did have a couple of questions but they were just a phone call away and all questions were answered. I would definitely use again. We had the best holiday thankyou
Kim Stevens
27th Aug 2026
Fantastic deal. All went smoothly.
Angelina Alexiou
27th Aug 2026
How amazing, booked everything online and it all just fell into place so easily
Highly recommend Travel online
Thank you soo much !!
Rhonda Campbell
26th Aug 2026
Great package deal.
Quick, efficient and timely emails etc.
Effortless.
Darryl Evans
26th Aug 2026
Good
Lalanie Jayawardena
26th Aug 2026
A good deal thank you. I don't like being back home in the cold and with grey skies though :( .
Robert Jennings
26th Aug 2026
Hassle free, helpful and responsive
Fiona Bullman
25th Aug 2026
Cannot praise the service from Kimberley S and Travelonline highly enough. We had an amazing holiday at a fantastic price. We will definitely book again.
Many thanks!
Paula Rae
25th Aug 2026
can only recommend the great service provided by the Travelonline team, will use this service in the future.
Werner Kretschmer
25th Aug 2026
Very helpful and flexible with changes of options for travel arrangements, would hope to make further bookings through this agency
Robert Webb
25th Aug 2026
Great service from Tanya - very responsive and professional
Sally Wong
25th Aug 2026
Too good
Giuseppe Colosimo
25th Aug 2026
competitive pricing, easy to book, easy to add on, responsive, vouchers easy to use. Great overall, will use again.
Lauren
25th Aug 2026
Great holiday booking with the Travel On-Line team for a one stop shop experience. One minor glitch during departure check-in which Singapore Airline staff fixed for us, the remainder of the holiday went smoothly.
Russell Baker
25th Aug 2026
very helpful, prompt responses
Stephen Haynes
25th Aug 2026
Great service, very responsive.
Lyndell Day
25th Aug 2026
Thank you so much Kristy and all staff at Travel Online. I felt very confident booking our second trip with Kristy as she had been so helpful when I booked our first trip to Phuket. As a person who hasn't booked a trip without using a travel agent previously, Kristy made me feel confident and no question was ever too much. Thank you again Kristy and the team. Now looking to book our next trip away and will definitely use this team again. If more than 5 stars were available to give I definitely would xx
Kontilo D'mitra Chrysostomou
25th Aug 2026
Wonderful service and very accommodating with quotes and questions! Thank you so much!
Anne Nichola Van Der Merwe
24th Aug 2026
The service that we received from Travel Online was beyond exceptional, very easy to deal with and everything went like clockwork, will definitely book with them again
Arthur Smallwood
24th Aug 2026