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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,081 customer reviews

I don't have any negative comments about the service. The service was great and on time. Car is in very good condition, the drivers were very welcoming and conversational. Smooth driving and we felt safe. Overall, the entire service is exceptional. Definitely will book again with TravelOnline.

Almira Daclitan Tano

23rd Nov 2025

Happy with the service

Kara Nicole Kate Mead

23rd Nov 2025

Very easy to navigate through the Web sites and play around with the dates. When I spoke to the staff member she told me that I did not have transfers included with my booking and she was easily able to add it in for me. Thank you

Roberto Isidoro Trevisan

23rd Nov 2025

This is the 2nd time booking with travelonline, we have had no problems at all, all our travel arrangements were catered for perfectly, from flights to transport to hotel and home again
Will definitely book through travelonline again

Donna Marie Taylor

23rd Nov 2025

Absolutely faultless! Everything was explained well, our vouchers were detailed (ie - our airport pick up described where to find the driver, along with their uniform). We were notified 2 days prior to heading back to the airport of the pick up time, and everybody was there on time. We felt completely looked after by the team and will definitely use the service again.

Tracey Butt

22nd Nov 2025

Fantastic service. Would recommend to others.

Nat

22nd Nov 2025

The booking process was quick and easy

Alison Graham

21st Nov 2025

The booking process was simple and we had a great holiday. Would use this company again without hesitation.

Darryl King

21st Nov 2025

Dealing with TravelOnline was a very easy process, all the information we required for our trip was emailed and our holiday went ahead with no issues. We will use TravelOnline again in the future

Glen Kovacevic

21st Nov 2025

excellent service

Timothy Mooney

21st Nov 2025

Travel online have been helpful and supportive. Easy to contact and always got back to us. They take the stress out of travel.
We would recommend Travel Online without hesitation.

John Jenner

21st Nov 2025

Everything was as outlined and went to schedule. Great service and we would book with you again for future holidays.

Michael Taylor

20th Nov 2025

Very helpful and professional. Information about our travel plans were timely and detailed

Denise Dempsey

20th Nov 2025

I cannot fault Nicole. She was patient with my changes of schedule, got us everything we asked for and was extremely professional throughout. Great Service.

Susan Ellis

20th Nov 2025

Excellent service and help, all went without a problem and we had a great time.

Alistair Cook

20th Nov 2025

Natasha was really helpful amending our booking very happy with the customer service

LOUISE HOCKEY

20th Nov 2025

Always good service , smooth travel all the way.

Samantha Brown

20th Nov 2025

Kristy was so easy to deal with and extremely helpful. I may have seemed like a pest of a customer but we have very little
Reception where we live and computers not working so having Kristy checking in and sending me emails often made it is. We will defs be tracking her down for future bookings. Thank you

Alice Herbert

19th Nov 2025

I cannot wait to rebook with TravelOnline again. We loved our break, and we met other people on the same deal, who were thrilled with their purchase. The price of this break was fantastic and the included extra's was an absolute incredible experience. One of the best was the sunset cruise, something we would not have thought to book on, yet it was incredibly fantastic. One of the highlights of our break, sailing in the open bay under sail, with no motors, no noise. I will be checking every week for more incredible offers like this one. We will do it again and I am sure I will become one of those customers that will be a constant watch for more special breaks like this one. Highly recommended. Honestly, cannot thank you enough, Lisa.

Michelle Cowan

19th Nov 2025

Very helpful when I needed to make adjustments to my booking

Ann Meakin

19th Nov 2025