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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,576 customer reviews

Tanya is amazing

Pamela Oldfield

27th Aug 2026

I have not booked through online service before. When I saw the deal I had to do it. The process was easy. I did have a couple of questions but they were just a phone call away and all questions were answered. I would definitely use again. We had the best holiday thankyou

Kim Stevens

27th Aug 2026

Fantastic deal. All went smoothly.

Angelina Alexiou

27th Aug 2026

How amazing, booked everything online and it all just fell into place so easily
Highly recommend Travel online
Thank you soo much !!

Rhonda Campbell

26th Aug 2026

Great package deal.
Quick, efficient and timely emails etc.
Effortless.

Darryl Evans

26th Aug 2026

Good

Lalanie Jayawardena

26th Aug 2026

A good deal thank you. I don't like being back home in the cold and with grey skies though :( .

Robert Jennings

26th Aug 2026

Hassle free, helpful and responsive

Fiona Bullman

25th Aug 2026

Cannot praise the service from Kimberley S and Travelonline highly enough. We had an amazing holiday at a fantastic price. We will definitely book again.
Many thanks!

Paula Rae

25th Aug 2026

can only recommend the great service provided by the Travelonline team, will use this service in the future.

Werner Kretschmer

25th Aug 2026

Very helpful and flexible with changes of options for travel arrangements, would hope to make further bookings through this agency

Robert Webb

25th Aug 2026

Great service from Tanya - very responsive and professional

Sally Wong

25th Aug 2026

Too good

Giuseppe Colosimo

25th Aug 2026

competitive pricing, easy to book, easy to add on, responsive, vouchers easy to use. Great overall, will use again.

Lauren

25th Aug 2026

Great holiday booking with the Travel On-Line team for a one stop shop experience. One minor glitch during departure check-in which Singapore Airline staff fixed for us, the remainder of the holiday went smoothly.

Russell Baker

25th Aug 2026

very helpful, prompt responses

Stephen Haynes

25th Aug 2026

Great service, very responsive.

Lyndell Day

25th Aug 2026

Thank you so much Kristy and all staff at Travel Online. I felt very confident booking our second trip with Kristy as she had been so helpful when I booked our first trip to Phuket. As a person who hasn't booked a trip without using a travel agent previously, Kristy made me feel confident and no question was ever too much. Thank you again Kristy and the team. Now looking to book our next trip away and will definitely use this team again. If more than 5 stars were available to give I definitely would xx

Kontilo D'mitra Chrysostomou

25th Aug 2026

Wonderful service and very accommodating with quotes and questions! Thank you so much!

Anne Nichola Van Der Merwe

24th Aug 2026

The service that we received from Travel Online was beyond exceptional, very easy to deal with and everything went like clockwork, will definitely book with them again

Arthur Smallwood

24th Aug 2026