TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.4/5

Customer Service Reviews

4.88 out of 5 from 18,135 customer reviews

Always very helpful,good value

Barbara Hardy

9th Nov 2026

All ok ….

Anna Kalmeno

9th Nov 2026

Very courteous airport / hotel transfers

Anna Kalmeno

9th Nov 2026

Service was great no worries everything to plan.will use again.

Annick Kennedy

9th Nov 2026

AWESOME!! WE LOVED OUR GROUP TRIP & ARE PLANNING ANOTHER! RECOMMENDED TO HEAPS OF FAMILY AND FRIENDS ALREADY!

Kathryn Pensa

9th Nov 2026

Kept us updated and explained everything and kept us updated on travel , tickets ect;

Frank Knight

9th Nov 2026

Booking with TravelOnline was seamless. Everything went according to plan, other than a flight change from Jetstar. I would definitely book with TravelOnline again.

Jennifer Tedesco

9th Nov 2026

No complaints. Easy to communicate with

Lana Van Raay

9th Nov 2026

Great customer service and very helpful.
Yes, we would recommend TravelOnline.
Natasha did a fantastic job and we got a great holiday.

Peter Murray

9th Nov 2026

Excellent, thank you: very helpful and all information received was correct and in plenty of detail.
Regards
Pam n Clive Bishop

Pamela Bishop

9th Nov 2026

Great customer service and very helpful.
Could not do enough for us.
We would recommend TravelOnline to our friends & family.
Thankyou.

Peter Murray

9th Nov 2026

We've booked several holidays and never had an issue with the service.

Peter Marko

9th Nov 2026

Always well looked after.

Malcolm Brown

9th Nov 2026

Great service

Peter Grigg

9th Nov 2026

Easy to book, inclusions were everything we needed and pricing was excellent. It was a matter of book and forget until it was time to pack our bags. Everything was organised for us and ran smoothly. Highly recommend

Kate Cooper

8th Nov 2026

thanks was a great break

Amanda Kayleen Warren

8th Nov 2026

Could not fault travelonline.com
We requested for our friends (who booked months later than us) to be located near our room, Lisa from travelonline.com sent our request to Graceland Reception, they gave us adjoining rooms. Graceland Resort is huge, we were so releaved they were able to accommodate our request.
Now we have seen the rooms with access to the pool, we will definitely book that next time, amazing set up, loved the bar in the pool. Service for food & drinks was so good and very reasonable prices. Loved having entertainment in the Sunset Bar as well. Thankyou Travelonline.com.
We will definitely book more holidays through your company.

Julie Housiuax

8th Nov 2026

Lisa was a fabulous communicator and dealt quickly and efficiently with one small issue we had. Travel online quoted the best and the online portal was easy to use to keep updated with documents.

Heather Thomas

8th Nov 2026

So easy to deal with, excellent packages. great prices

Barbara Hardy

8th Nov 2026

Booking our family holiday to Fiji with Travelonline could not have been easier. Everything was fantastic and we all had a fantastic time. Would not hesitate to book with Travelonline again.

Jacqueline

8th Nov 2026