TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,095 customer reviews
All went like clockwork thank you.
We will travel again with you guys
Ian Killmore
7th Jun 2026
Lisa was helpful when the first hotel we wanted to stay at was fully booked.
Definitely would recommend Travel Online.
Fiona Rooks
6th Jun 2026
Everything was very efficient. We did not need to follow anything up. All flight details, hotel and other documents were sent to us very quickly. Thank you.
Vicky Fleiner
5th Jun 2026
Another great holiday organised by travel online.
Thank you
Carolyn O'rourke
5th Jun 2026
Jorja was very easy to deal with and made the booking process very smooth.
Michael Soden
5th Jun 2026
Very helpful, friendly and efficient
Rosemary Roberts
4th Jun 2026
Always great service with Natasha R. If she wasn't available other staff were very helpful too. Nothing is a problem and they always get back to me in a short time.
Kelly-jane Lee
4th Jun 2026
One word FANTASTIC we are looking on going again in September next could you please give use a quote on staying at Graceland
Regards
Sue Cox
Susan Cox
3rd Jun 2026
This would have to be the easiest holiday ever organised. No glitches and everything g ran smoothly. We will definitely use TravelOnline for our next holiday.
Donna Harford
3rd Jun 2026
Staff were easy to deal with & any questions were answered in a timely manner.
John Eric Kearney
3rd Jun 2026
Grace from Fusion Travel is amazing!
Not only did she remember me from last year but she gave me good weather advice on which day to go to the elephant sanctuary and booked me a very good seat for the Simon Cabaret. Loved it!!! She is a real asset to your business.
Pamela Bubb
3rd Jun 2026
Great communication
Ricardo Housham
3rd Jun 2026
Great service
Great package deal
Overall very satisfied
Angela Tilly
3rd Jun 2026
It was the first time I'd booked a holiday with Travel Online. The process was professional with easy communication. You could ring someone in Australia who can confirm your travels. I wouldn't hesitate to use travel online again. Thankyou
Rohan Walker
3rd Jun 2026
I have used your services twice now and can highly recommend
Robyn Chatfield
3rd Jun 2026
What we really liked were the inclusions you gave us. They were all really good value and things that we could actually use and enjoy such as the massages, the dinner for two, the day at Finn's. We will book with you again in the future, thank you
Karen Louise Green
3rd Jun 2026
Very easy to deal with great price and prompt responses
Simon Lees
3rd Jun 2026
easy to book online, and quick to respond to any questions, will be booking with travelonline again. Thank you
Nuchanad Evans
2nd Jun 2026
Great service.
No problems with flights
Very happy
Janice Eileen Critchlow
2nd Jun 2026
Great service and easy to book
Rodney Miller
2nd Jun 2026