TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,642 customer reviews
Great service , helpful, informative, prompt .
Andy Mcgrath
7th Apr 2026
Thanks Lisa for making this lovely trip effortless.
Leanne O'dwyer
7th Apr 2026
Lauren was very professional and helpful with our booking. Thank you Lauren
Matthew Walpole
7th Apr 2026
Very easy to deal with.
Jessica Burrell
6th Apr 2026
The service was great. Very quick replies and very informative.
Louise Russell
6th Apr 2026
I found the advice and attention to our needs was excellant. Happy to recommend you.
Peter Barry
6th Apr 2026
Always quick to respond to queries. Absolutely everything went as planned. Excellent service.
Karen Luckel
6th Apr 2026
Kristy was great anything I needed she answered but it was all there in black and white so was perfect for us. Very responsive and professional.
Tracy Selmes
5th Apr 2026
Easy process and good communication
Lauren Naqvi
5th Apr 2026
Smooth sailing from first enquiry to confirmation of booking.
Teresa Hall
5th Apr 2026
Everything went so smoothly all services were exceptional. Thankyou for a great holiday, will definitely book again.
Samantha Jane Ivan
5th Apr 2026
Excellent service
Ellen Ryan
5th Apr 2026
Very impressed with company. Have never used online company before. I read reviews and made some calls to "get a feel" before purchasing package. Very receptive in timely manner and consultants were professional and easy to communicate with. In relation to package - very happy, great product and value etc. all went very well for us with no issues. Only aspect for company info is that Thai tour company no longer do 1/2 day Phuket town tower. Have began recommending to friends after our great experience. Have left positive feedback for company on other forums.
Dean Rigby
5th Apr 2026
Hi Lisa,
We really Enjoyed our Fiji Holiday
You and your Team are very Professional
The whole process was Seamless
Lisa Alcorn
4th Apr 2026
Easy to deal with. Amazing deal for the holiday
Sarah Wagstaff
3rd Apr 2026
We have used Travelonline a few times now and find it fabulous to deal with. We will definitely use them again.
Avis Rumball
3rd Apr 2026
Such a smooth and easily organised holiday… thanks Natasha
Jayne Tattam
2nd Apr 2026
Everything was perfect the pick-up and drop-off flights and accommodation absolutely perfect.
Stuart York
2nd Apr 2026
Everything went without a hitch,spot on Travel online!! Thank you Lisa.
Gary Rossiter
2nd Apr 2026
Value for money, easy process to get quote and book. I have recommended travel online to a few people already. I personally would love to see more all inclusive deals though (all meals and drinks) as not having to worry about meals when travelling would make it alot less stressful when travelling.
Jessica Hathaway
2nd Apr 2026