TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,234 customer reviews
Holiday was great, excellent price, friendly and punctual drivers . Would use travel online again
Dana Scott
27th Jun 2026
Excellent and exceptional service from the beginning, will definitely use travelonline again, Tanya was very helpful and obliging all the way. Thank you
Libby John
27th Jun 2026
Excellent service from Natasha and the team. Loved the deal inclusions and the complimentary tote bag on arrival.
Sarah B
27th Jun 2026
Everything was so quick and easy to book, and Kristy was extremely helpful with adjusting flights and locations for us!
Laura Garwood
27th Jun 2026
Excellent service. The holiday was fabulous. The room was terrific and the service at the resort was second to none. A wonderful holiday.
Helen Reynolds
27th Jun 2026
this was the second time booking through travel online.
communication is outstanding the package deals are wonderful and we would definitely book through them again.
5 stars out of 5
James Russell
27th Jun 2026
All was good. Hope to get another good deal for Paradisus from you
Zachary Tsyer
26th Jun 2026
No issues at all
Ronald Cooper
26th Jun 2026
Our whole holiday went seamlessly and Kristy was more than accommodating for anything we wanted or needed.
Damien Martini
26th Jun 2026
Was so easy to book on line kept me up to date with everthing car trans port was great will use you again thank you
Eunice Everingham
26th Jun 2026
Super helpful and made consistent contact to keep me informed
Jessie Soleas
25th Jun 2026
Very happy with the service. Thanks
Julie Seabrook
25th Jun 2026
Great service as always . Super fiendly. Great dealing with Natasha
Helen Cable
25th Jun 2026
Prompt, excellent service from Kristy and Maddy.
Package inclusions as described.
Will happily book with TravelOnline again.
Leanne Trio
25th Jun 2026
Every time i called you were always ready to explain and help and paying the holiday at our own pace made it more affordable
Giuseppina Viavattene
25th Jun 2026
Yes would recommend
Philip Heiniger
25th Jun 2026
Natasha was very efficient in our booking and ensuring we had all the information we needed. Although we didn't speak, the experience felt very personable. Can't wait to reach out soon and book our Fiji holiday
Scott Sartori
25th Jun 2026
would use again
Kim Host
25th Jun 2026
Smooth process and good payment procedures. Very happy
Mark Scott
25th Jun 2026
You were very good. Unfortunately the resort didn't meet our expectations.
Anthony Polkinghorne
24th Jun 2026