TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,859 customer reviews
Responsive and helpful.
Sarah Palmer
7th Oct 2026
I would love you to send me some coming promos. Everything are organised. Thank you
Edna De Chavez
7th Oct 2026
Nicole C was always prompt on my emails with all the information we needed.
Angela Impala
6th Oct 2026
Everything went smoothly, no issues with trip and such an easy process booking, would definitely use their services again amd recommend.
Rachael Wade
6th Oct 2026
Everything ran so smoothly booking through travel online. I will definitely be using them again!
Stephanie Seeto
6th Oct 2026
Second time I've used your company and will definitely use again. Thank you for an easy experience
Chelsea Morris
6th Oct 2026
Helpful and easy to deal with
Judith Chapman
6th Oct 2026
Very helpful and happy to assist in changes and reassurance as required. Thanks!
Patricia Duncan
6th Oct 2026
Highly recommended, organised from start to finish, perfect trip, thanks team
Aaron AJ
5th Oct 2026
First overseas trip as a family, and first time visiting Bali. A seamless experience using TravelOnline. Everything was as promised and I did not need to prompt or follow up on any services individually.
Emma Spiel
5th Oct 2026
Great service and help when needed . I will definitely use this company again.
Roslyn Pascale
5th Oct 2026
Lisa was fantastic to work with and assisted me quickly with questions. I look forward to using travelonline in future. Our trip was so easy. Pick up and return to airport was booked and drivers on time. Resort was a great location and as good as described in brief. Thanks Lisa
Danielle Keele
5th Oct 2026
Why would you choose another travel company when Traveonline has the best of everything. Staff who know their job, awesome discounts, professional service etc etc. gold star business
Michael Tharme
5th Oct 2026
No complaints about the service received from Travel Online team. Would recommend and would use them again for future trips.
Susan_P
5th Oct 2026
Perfect Holiday from travel online, we have used this company in the past and will definitely use again in the future.
Tristen Gillespie
5th Oct 2026
Jorja was great to deal with. We had a few changes made along the way to our booking and she was always very responsive and helpful.
Valerie Mcandrews
5th Oct 2026
Really great service. Thank you
Michelle Krizowsky
4th Oct 2026
Natasha communication and service was 5 star
Emma Louise Howarth
4th Oct 2026
Always an easy and stress-free way to organise our holidays.
Kelly Brown
4th Oct 2026
We have used TravelOnline many times and have always had a fantastic experience. Booking is easy, quotes are provided quickly, and all communication and emails are clear and easy to follow. I also love that transfers are included and there are often bonus extras and options available.
All services we have booked through TravelOnline have worked seamlessly and delivered exactly as promised. Highly recommend TravelOnline and we will definitely continue using them for our future holidays!
Petria Torresi
3rd Oct 2026