TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,157 customer reviews

So easy to choose our package and book. Everything was seamless and package was great value. Will definitely use TravelOnline again

Ginny Fellinga

12th Dec 2025

Love travel online

Julie Adams

11th Dec 2025

Travel online is my preferred booking agent for holidays close to home.
Service is fantastic and help when required is provided quickly.
It is a one stop shop for flights, hotels, transfers and I value having the ability to co-ordinate travel in the one place.
Thank you

Julie Moore

11th Dec 2025

The holiday was so smooth and all the communications were prompt and professional.

Basma El-farra

11th Dec 2025

Consultants very freindly ans helping needed to make flught changes and the process was made very easy.
Thankyou would use again.

Patricia Reid

11th Dec 2025

We had a great holiday everything spot on
We stayed at Grand Mirage Resort
Grand Mirage Resort was just fantastic

Russell Dyer

11th Dec 2025

Paige was quick at sending my quotes and my booking was done in a friendly manner.

Annamaria Barling

10th Dec 2025

Very responsive and well organised.

Marten De Man

9th Dec 2025

Easy to deal with, efficient when changes required!

Susan Lea

9th Dec 2025

Fantastic and friendly service

Anthony Day

8th Dec 2025

Thanks Lisa for booking our week on Hamilton Island which we thoroughly enjoyed to celebrate our 30th Wedding Anniversary. Not sure if you played a part in the upgrade from Garden View to third floor with a beautiful view but if so thank you very much. We loved every minute. Booking experience with you and further communication was excellent. :)

Gail Marik

8th Dec 2025

Always kept informed, very professional service. Would recommend to anyone.

Wendy Anne Galea

8th Dec 2025

Very easy and well organised. Our trip went really smoothly.

Nikki Healey

8th Dec 2025

Great service, good deal with great inclusions. Good value. Easy to deal with

Dominique Scafidi

7th Dec 2025

Everything went so smoothly. Well done Nicole and Travelonline!!!

Ian Johnson

7th Dec 2025

this is the first time planning my getaway with travelonline and found it so easy with everything also going to plan!
thank you so much

Karen Potton

7th Dec 2025

I've lost count of how many times my family have booked and recommended travelonline. The service is easy to use, the money saved is a bonus. I would highly recommend and encourage anyone to use travelonline when booking their next holiday venture.

Luz Mireya Woolmore

6th Dec 2025

Nicole was very informative and quick to get back to us with all our questions

Kylie Monaghan

6th Dec 2025

First time using TravelOnline and I am sure it will not be our last. We booked the Maya Sanur for an 8 night stay and I could not find a better offer or pricing including direct with the hotel! I spend weeks looking before we decide on accommodation. We are regular travellers to Bali and love it.
The hotel was fantastic, staff, comfort, serenity, location and food. It's a bonus being able to make deposits leading up to our trip rather than paying in one lump sum. Communication was very good and not having to arrange transport etc a bonus as well. It was all hassle free.

JLF

6th Dec 2025

Service was always great and quick response which was great.

Tracey Keating

6th Dec 2025