TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,240 customer reviews
Great service and helpful
Wayne Peters
28th Jun 2026
Great service from Nicole, we travelled in group, 6 of us and we were very happy with a smooth booking, our flights from Bali to Adelaide were change for better, we liked that. After holiday we had follow up email asking us about our holiday and also $100 voucher towards next holiday is nice gesture. I am just looking where we can go next year booking with Travelonline. Thank you, Nicole. Ill be in touch. Sabina
Sabina Newman
28th Jun 2026
Would recommend - made the process very smooth!
Shaye Scotney
28th Jun 2026
Nothing was ever too much issue - so helpful and accommodating with requests and questions. Prompt responses and supportive. Second time using Travel online and would use again. Make travelling so easy!
Kirsty Whitehead
28th Jun 2026
Very easy to deal with great service
Frederick Bailey
28th Jun 2026
Very satisfied with the simplicity and level of communication provided by Travelonline. The quality of deals is great and the additional vouchers provided really give value for money. We will use them again.
Keith Jordan
28th Jun 2026
Holiday was great, excellent price, friendly and punctual drivers . Would use travel online again
Dana Scott
27th Jun 2026
Excellent and exceptional service from the beginning, will definitely use travelonline again, Tanya was very helpful and obliging all the way. Thank you
Libby John
27th Jun 2026
Excellent service from Natasha and the team. Loved the deal inclusions and the complimentary tote bag on arrival.
Sarah B
27th Jun 2026
Everything was so quick and easy to book, and Kristy was extremely helpful with adjusting flights and locations for us!
Laura Garwood
27th Jun 2026
Excellent service. The holiday was fabulous. The room was terrific and the service at the resort was second to none. A wonderful holiday.
Helen Reynolds
27th Jun 2026
this was the second time booking through travel online.
communication is outstanding the package deals are wonderful and we would definitely book through them again.
5 stars out of 5
James Russell
27th Jun 2026
All was good. Hope to get another good deal for Paradisus from you
Zachary Tsyer
26th Jun 2026
No issues at all
Ronald Cooper
26th Jun 2026
Our whole holiday went seamlessly and Kristy was more than accommodating for anything we wanted or needed.
Damien Martini
26th Jun 2026
Was so easy to book on line kept me up to date with everthing car trans port was great will use you again thank you
Eunice Everingham
26th Jun 2026
Super helpful and made consistent contact to keep me informed
Jessie Soleas
25th Jun 2026
Very happy with the service. Thanks
Julie Seabrook
25th Jun 2026
Great service as always . Super fiendly. Great dealing with Natasha
Helen Cable
25th Jun 2026
Prompt, excellent service from Kristy and Maddy.
Package inclusions as described.
Will happily book with TravelOnline again.
Leanne Trio
25th Jun 2026