TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 18,006 customer reviews
Excellent service
Matthew Armstrong
27th Oct 2026
Great job Natasha. Couldn't fault it.
Steve Hall
27th Oct 2026
Everything was perfect. Thank you so much, expect to hear from me again soon!
Amelia Bivolcheff
27th Oct 2026
Thank you Travel Online.
Lisa and the staff were very friendly and helpful when booking our holiday. Highly recommend booking your next holiday through travel online.
Samantha Fiorini
27th Oct 2026
We continue to use T.O.L. for our trips. On average at least 4 a year. We have never had an issue with any or bookings. If you have any enquiries they are always answered promptly, and dealt with. Have been using T.O.L. for at least 5 years, and have not had any complaint.
Highly recommended for service, quality and price.
.
Grant Bligh
27th Oct 2026
Amazing family deal!
Well organised and travel online was helpful and responsive when contacted
Roya Hussein Omar
27th Oct 2026
Thank you so much for organising such a wonderful holiday for us in Fiji!
Souzy Makrakis
27th Oct 2026
Easy and seamless. Very quick with itinary
Graeme Healy
27th Oct 2026
Great service
Maria Bahn
26th Oct 2026
Great. Thanks for your help.
Shannon Daley
26th Oct 2026
Easy peasy, everything was sorted for me especially coming from NZ.
Very grateful
Anne Te Wake
26th Oct 2026
Can not thank Emma enough, this is our second trip booking with travelonline and we can't wait to book again. Everything run so smoothly from the moment we organised a quote. Emma was helpful, quick to email back and also happy to take our calls. Highly recommend booking with travelonline
Tina Mitchell
26th Oct 2026
I've used travel online now probably 7-8 times. Every time I have a good experience which is why I keep returning.
David Grounsell
26th Oct 2026
Amazing, can't wait to book the next one with Travelonline .
Jennifer Fotheringham
26th Oct 2026
Everything went very smoothly, from the booking experience, the airport greeting, to check in and our room choice. We will certainly recommend your company.
Carol Gibson
26th Oct 2026
Your team is always fabulous and accomodating with choice you are our first point of contact and we refer friends to you
Glenn Whittaker
26th Oct 2026
Great holiday.. Easy to organise with Tanya and everything went smoothly. Will definitely use Travelonline again
Narelle James
26th Oct 2026
Fabulous service. Will recommend to
everyone.
Robyn Henderson
26th Oct 2026
I want to thank the travel online team for assisting me throughout the duration and lead up to our trip. As this was our first overseas trip, I was nervous and stressed from booking to day of departure! Being able to get in contact with you easily if I had a concern or query really helped put my mind at ease, so much so that I have already recommended your services to my brother and sister-in-law who are looking to book a trip next year!
Thank you Lisa and the travelonline team!
Melissa Di Fazio
26th Oct 2026
Such a great help. Replied quickly and made it stress free to go on Holiday
Nicole Hogan
26th Oct 2026