TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,137 customer reviews

Once again Nicole Chow has ticked all the boxes for us and provided excellent service

Rosemary Anne Humphreys

5th Dec 2025

Very happy with Travelonline, especially Emma B.
We had to reschedule our travel earlier in the year due to surgery and Travelonline were very helpful in the process of our reschedule.
So thank you so much Travelonline we had a wonderful holiday at Sunprime Kamala Beach.

Julie Webster

4th Dec 2025

Did everything I needed

John Wilson

4th Dec 2025

Booking process was easy and our holiday was amazing

Kelly Frances Lowery

4th Dec 2025

Jackie was very helpful - provided options for us in regard to the booking

Jack Meehan

4th Dec 2025

Very helpful and responsive

Brigitte Di Maio

4th Dec 2025

Helpful with booking and linking our family together.
Booking our seats on the plane was perfect.

Kathy Sheridan

3rd Dec 2025

Great service

Christine Woolfe

3rd Dec 2025

Excellent Service

Susan Eleanor Davies

3rd Dec 2025

Great service no problems from start to finish it all flowed smoothly we will definitely book through the company again

Tracy Aminda Carling

3rd Dec 2025

I had an excellent experience booking through TravelOnline for my solo trip to Bali. The whole process was smooth, well-organised, and completely stress-free. Communication was clear and timely, and every detail of the trip was handled professionally. It made the planning stage so much easier knowing everything was taken care of by a team that genuinely knows their stuff.
I'll definitely book with TravelOnline again and highly recommend them to anyone wanting a reliable and hassle-free travel experience.

Peter Gordon Buckingham

3rd Dec 2025

Had a great experience booking our holiday in Fiji. Maddison was very helpful, as was Emma. Have booked before and will book again. Thanks again.

Vicki Yeo

2nd Dec 2025

I highly recommend TravelOnline to anyone as they took all the stress out of the holiday. All my transfers to and from the airport were organised and as part of the stay at the resort, number of great vouchers were supplied, such as massages and entry to Trans World theme park.

Alfio Barbagallo

2nd Dec 2025

Great service from Kimberley and the other staff at Travelonline
Flights with Virgin ... Airport Transfers were excellent .. Hotel was great with the vouchers made it even better
Happy with the service with Travelonline ..have booked again

Robert Fitzgeralds

2nd Dec 2025

Will definitely recommend booking with travel online

Silvia Waddell

2nd Dec 2025

Service from Kimberley was great, looked after all our needs.

Stephen Hall

2nd Dec 2025

After initially speaking with Glen, he recommended we think seriously about staying at the Doinle Six in Seminyak. We booked our stay on the Travel website (easy to do). Lisa soon got in touch and from there on everything was handled in a friendly and professional manner. When we asked for a bit more legroom on our flights Lisa was on to it immediately and resolved it for us. Everything was done seamlessly and we are so grateful to Lisa and Glen. Thanks to you both and to Travel Online. We had a fantastic holiday and are already looking forward to our next trip. I would recommend Travel Online to everyone.

Ronald Keith Dyker

1st Dec 2025

I have been traveling with Travelonline for nearly 20 years now and I have to say these girls there are amazing such happy caring people who go above and beyond to help out.

Kaylyn Coogan

1st Dec 2025

Thank you for the seamless process of our holiday booking. Your booking page was easy to navigate and very informative. After my booking was made, I had questions and they were answered promptly. All emails regarding payments and our vouchers were helpful and easy to follow. This is our second time using Travel Online, not our last and definitely will be telling people about you.

Debra George

1st Dec 2025

Fantastic to deal with and got a great deal. Very quick at responding to any questions. Would not hesitate to book through them again.

Caitlyn Fitzpatrick

1st Dec 2025