TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 18,140 customer reviews
have used your company many times, always great service
Julie Newman
10th Nov 2026
Always great communication and clear pricing. Great service and amazing deals.
Emma Gibbs
10th Nov 2026
Brilliant , so good we have booked multiple trips for Travel Online and had many different situations that Travel Online have dealt with expertly they are highly responsive and very helpful. High recommend
Patricia Moyle
10th Nov 2026
Seamless booking experience and everything requested was delivered on time. All bookings in Fiji delivered as per itinerary. Thoroughly recommend Travel On Line.
Paul Parkinson
10th Nov 2026
Always amazing to deal with and their packages are great.. have used them 5 times now
Kylie Ward
10th Nov 2026
Always very helpful,good value
Barbara Hardy
9th Nov 2026
All ok ….
Anna Kalmeno
9th Nov 2026
Very courteous airport / hotel transfers
Anna Kalmeno
9th Nov 2026
Service was great no worries everything to plan.will use again.
Annick Kennedy
9th Nov 2026
AWESOME!! WE LOVED OUR GROUP TRIP & ARE PLANNING ANOTHER! RECOMMENDED TO HEAPS OF FAMILY AND FRIENDS ALREADY!
Kathryn Pensa
9th Nov 2026
Kept us updated and explained everything and kept us updated on travel , tickets ect;
Frank Knight
9th Nov 2026
Booking with TravelOnline was seamless. Everything went according to plan, other than a flight change from Jetstar. I would definitely book with TravelOnline again.
Jennifer Tedesco
9th Nov 2026
No complaints. Easy to communicate with
Lana Van Raay
9th Nov 2026
Great customer service and very helpful.
Yes, we would recommend TravelOnline.
Natasha did a fantastic job and we got a great holiday.
Peter Murray
9th Nov 2026
Excellent, thank you: very helpful and all information received was correct and in plenty of detail.
Regards
Pam n Clive Bishop
Pamela Bishop
9th Nov 2026
Great customer service and very helpful.
Could not do enough for us.
We would recommend TravelOnline to our friends & family.
Thankyou.
Peter Murray
9th Nov 2026
We've booked several holidays and never had an issue with the service.
Peter Marko
9th Nov 2026
Always well looked after.
Malcolm Brown
9th Nov 2026
Great service
Peter Grigg
9th Nov 2026
Easy to book, inclusions were everything we needed and pricing was excellent. It was a matter of book and forget until it was time to pack our bags. Everything was organised for us and ran smoothly. Highly recommend
Kate Cooper
8th Nov 2026