TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,472 customer reviews

Always well looked after never have any issues. Would recommend Travelonline to anyone.

Arcangela Macfarlane

10th Aug 2026

We came across travel online via a FB post and thought geez that's really cheap and didn't expect a great deal.We were wrong. We put our dates in, got a quote then Nicole and the team offered extra options like flights, payment plans and anything else we may of needed / wanted.
We changed to an earlier flight a day out from arriving and Nicole had no problem with 24 hours notice getting our transfer re booked.
Overall this company was easy and stress free to use. Highly recommend. We will use again

Lee Osiejak

10th Aug 2026

Great service. Thankyou

Teresa Mammone

9th Aug 2026

Down town villas where excellent great location, Supermarket and main road for grab pick pucks only 200m away, the use of the Blue Zea departure lounge is also brilliant. Having airport pick up and return organised is also a great bonus not having to worry about where you are going or if you will be ripped off. Thank the the total package just worked beyond our expectations

Craig Starling

9th Aug 2026

Everything went so well. We were contacted by Gloria on WhatsApp re the transfers and elephant excursion. Everyone was on time and did a great job. Had never heard of Travelonline before but would be more than happy to travel with them again. Easy to contact, helpful and great value. Thank you Lisa for everything.

Beverley Garritt-jones

9th Aug 2026

Easy process and great communication.

Maria Drysdale

9th Aug 2026

Couldn't have done it without your help to have the time we did
Thankyou will be in touch when we plan our next trip
Thanks again

Toni Oloughlin

9th Aug 2026

Everything went to plan, very easy & very well priced package!

Robyn Subramaniam

8th Aug 2026

Kimberley and the team were great - they customised our trip to allow us time to visit relatives, and changed the departure airport so that it was more convenient for us.

The booking was seamless, and the holiday was within our expectations of costs for an arranged product.

Peter Fakan

8th Aug 2026

Have used Travel On Line twice now and have been very impressed with the smooth and ease of the process as well as the professional service. I will be looking out for more great deals from them. Thanks all.

Stephen Rowe

8th Aug 2026

Booking was super easy, emailed to make a change and it happened instantly. Highly recommend

Jodie Bain

8th Aug 2026

Easy to book with and it was a great value weekend.

Brenda Cull

7th Aug 2026

Our holiday was organised perfectly from start to finish. The hotel was exactly what we were hoping for — immaculate, comfortable, and with amazing food and service. All of the tours ran smoothly and were really well coordinated, with friendly guides and easy transfers. Everything felt stress‑free and well planned, which made the whole trip even more enjoyable. We really appreciated how seamless the experience was and would happily book through this company again.

Sheryl Costello

7th Aug 2026

Thank you Kristy. We had a great holiday and everything went to plan and ran smoothly. No problems. Look forward to booking another trip soon

Annette Grant

7th Aug 2026

Great company

Helen Stuckings

7th Aug 2026

Very happy with the service.

Kerrie Ford

7th Aug 2026

Very happy with the help and stress free experience I received with Paige.

Andrea Wayman

7th Aug 2026

Very easy and helpful with some great deals to suit everybody

David Frew

7th Aug 2026

Jorja was extremely helpful in many back and forths with me to find the right fit for our trip - with a number of tricky things to work around. She was very friendly and helpful and responsive - would recommend!!

Timothy Van Netten

7th Aug 2026

Kristy was great to deal with. Booking process was smooth, and product description was accurate.
Would recommend.

Michael Densley

7th Aug 2026