TravelOnline Reviews

Customer Service Reviews

Total Reviews: 11354
Average Rating: 4.84 out of 5

Rating:
24th Feb 2023

Thoroughly enjoyed our stay and booking via travel online. I thought the price we paid was very reasonable and will look to book through this provider again.

- Megan Waddell

Rating:
22nd Feb 2023

Overall it was pretty good. Had to chase
up vouchers once but otherwise service was good and prices better than flight centre. Will use again ;-)

- Shane Eustice

Rating:
22nd Feb 2023

Very happy with the service

- Guy Carrison

Rating:
21st Feb 2023

Kristy was amazing!

- Elli Logan

Rating:
21st Feb 2023

We are happy to deal with travelonline for our travel needs. We had no problems with out trip to and from Bali and will be keeping our eyes out for anymore travel bargains in the future.

- Ian Rosie

Rating:
20th Feb 2023

Great service and communication, all flights on time etc. Thanks for helping me celebrate my birthday on that beautiful island.

- Marcelo Lagos

Rating:
20th Feb 2023

Yes we would highly recommend Travel Online. We were able to utilise our Travel Credits with ease.
Kristy was always professional and easy to deal with.

- Gregory Krieger

Rating:
18th Feb 2023

This company has been fantastic. We got a great deal with so many extras we were able to use throughout our holiday. All interactions have been very positive and prompt. They even were flexible with the transport which really helped us out! Would recommend

- Rachael Ducat

Rating:
17th Feb 2023

This was the first holiday we have booked together and booked online and we could not have been happier with the service we received. Any emails or phone calls were returned within 24 hours. Travel Online were easy to book through and easy to deal with, they helped to make our first holiday together perfect, thank you.

- Michael Brown

Rating:
17th Feb 2023

I would highly recommend Lisa Scull and all the staff at travelonline
Everything was seamless which made the whole experience even more special
Thanks everyone

- Nicholas Ball

Rating:
16th Feb 2023

I have recommended travelonline to about 400 people already since booking our holiday to Fiji. Great prices, smooth booking process, clear communication and most importantly, we had an amazing holiday. Definitely recommend!!

- Kimberley Mcivor

Rating:
14th Feb 2023

Polite and helpful staff!
The team were quick to respond to any of my questions and made our holiday stress free.
Thanks so much!

- Guy Swinnerton

Rating:
13th Feb 2023

Such a smooth and easy booking service, and always quick to reply to any of my queries. We will definitely use you guys again! Thank you for an incredible package. Fiji was insanely beautiful, better than expected.

- Jenaya Chapman

Rating:
12th Feb 2023

I have booked with Travel Online many times since 2011. Always an easy experience. Staff are great, most importantly consistent.
Thank you.

- Tania Cosco

Rating:
6th Feb 2023

Very happy with the holiday and package Shameem has chosen for us. We will definitely contact her again to organise our next holiday. Thank you Shameem

- Tereza Mensdorff-pouilly

Rating:
6th Feb 2023

Excellent service. All queries were handling quickly and efficiently. Trip specials and discounts offered were great.

- Debbie Albagly

Rating:
6th Feb 2023

Great team at Travelonline - it was so easy and effortless to book and everything was managed to the last detail. It included the full package (flights, accommodation, transfers) and a great bunch of other freebies.
You are really excellent at what you do so please keep this up !! :)
We would certainly recommend you - we already have to our friends !!

- Asha & Noel Dharamdas

Rating:
6th Feb 2023

Highly recommended. We requested a couple of changes between booking and our trip, nothing was too much trouble. Lisa was fantastic to deal with and I intend to use her in the future. Thank you Lisa !

- Michael Shields

Rating:
6th Feb 2023

Thanks for reaching out, as I was going to send a note today to thank you !

The holiday and inclusions went off perfectly and we will certainly utilise the service of Travel online in the future !

- Scott Gardiner

Rating:
5th Feb 2023

Great Service & the booking process was simple & smooth. Will book through you again

- Catherine Erskine