Home
Packages
Hotels
Flights
Tours
Luxury Collection
Blog
Travel Guides
About Us
About
Contact
Booking Info

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

We have good service from TravelOnline, everything runs smoothly. Thanyou once again.

Leon Dolling

20th Oct 2024

Helpful, no issues at all

Gary Bell

20th Oct 2024

Great to deal with. Never a problem with any queries we had. All information provided promptly and Emma was a pleasure to communicate with.

Darran Betteridge

20th Oct 2024

I always use TravelOnline, the service is outstanding. Natasha's level of customer service is exceptional and the booking process was seamless. I have recommended TraveOnline to family and friends because their service is consistently outstanding and they offer excellent deals.
Thank you for making a holiday a memorable experience.

Toni Attenborough-doyle

20th Oct 2024

Emma ensured all our questions were answered and assisted us with changes to our flights to a more convenient time after the airline changed them without consulting us.

Sandra Catarro

19th Oct 2024

Our experience with travel online was great, we had all the information, booking was easy and the emails we had for reminders or updates were professional and concise. We would definitely book again through travel online! Thank you!

Olivia Willems

19th Oct 2024

We will book with you guys again, very easy process to book and payment methods. Everything went smoothly.

Tamara Quinn

19th Oct 2024

Excellent customer service provided by the consultant, great advise and excellent communication

Beata Bezold

18th Oct 2024

Had a great experience with TravelOnline. Very efficient

Jennifer Krauksts

18th Oct 2024

Very impressed with your service, recommendations.
Liked the follow up.
As I hadn't been back for a while perhaps to suggest apart from visa application and tourist application, to remind travellers to get their medical QR code application and customs QR code as well. Though it takes 15mins at the airport.
You got me a great deal.
Do you organise cruise ships as well?
David

David Fernandez

18th Oct 2024

Our holiday went like clockwork. Always had a call back if I left a message, very happy with their service

Allison Hadley

18th Oct 2024

From the moment I phoned Travel Online to help with holiday booking the staff were nothing short of polite and extremely helpful. We'd definitely use this business again. Thanks

Peter Pilcher

18th Oct 2024

Everything worked exactly as per the itinerary, and the inclusions were excellent and as discussed too. Excellent service.

Malcolm Burt

17th Oct 2024

Good advice and a smooth trip. The add on meals and Finns VIP were worthwhile.

Jocelyn Young

17th Oct 2024

Everything was really easy. Great quick responses to questions and I love that you can pay in instalments. So good

Linda Laughton

17th Oct 2024

Thank you for booking part of our lovely holiday.everything on the reservation was correct!

Shauna Zitko

16th Oct 2024

Travel online was so easy!
We booked accommodation and transfers to and from airport.
So easy, all necessary info was promptly sent via email and had a great period of time before you had to pay the remaining fees.
They also offered an amazing package, offering transfers, activities and hotel upgrades included in the deal (price was cheaper than the actual hotel, including upgrades).
Thanks TravelOnline for making our trip so stress free and extra fun

Meghan Bates

16th Oct 2024

Could not have asked for better service. The staff were fantastic when our flight was cancelled and got straight onto it. I cannot fault them and will always come back to them for future holidays.

Nicole Hayes

16th Oct 2024

Great service, everything went well on our holiday. The inclusions were great as part of our package. Would definitely use TravelOnline again.

Richard Lambert

16th Oct 2024

A great company! I will recommend to anyone when it comes to planning a holiday everything was easy to understand and totally customisable

Delaney Constable

15th Oct 2024