TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,149 customer reviews

Easy to deal with, efficient when changes required!

Susan Lea

9th Dec 2025

Fantastic and friendly service

Anthony Day

8th Dec 2025

Thanks Lisa for booking our week on Hamilton Island which we thoroughly enjoyed to celebrate our 30th Wedding Anniversary. Not sure if you played a part in the upgrade from Garden View to third floor with a beautiful view but if so thank you very much. We loved every minute. Booking experience with you and further communication was excellent. :)

Gail Marik

8th Dec 2025

Always kept informed, very professional service. Would recommend to anyone.

Wendy Anne Galea

8th Dec 2025

Very easy and well organised. Our trip went really smoothly.

Nikki Healey

8th Dec 2025

Great service, good deal with great inclusions. Good value. Easy to deal with

Dominique Scafidi

7th Dec 2025

Everything went so smoothly. Well done Nicole and Travelonline!!!

Ian Johnson

7th Dec 2025

this is the first time planning my getaway with travelonline and found it so easy with everything also going to plan!
thank you so much

Karen Potton

7th Dec 2025

I've lost count of how many times my family have booked and recommended travelonline. The service is easy to use, the money saved is a bonus. I would highly recommend and encourage anyone to use travelonline when booking their next holiday venture.

Luz Mireya Woolmore

6th Dec 2025

Nicole was very informative and quick to get back to us with all our questions

Kylie Monaghan

6th Dec 2025

First time using TravelOnline and I am sure it will not be our last. We booked the Maya Sanur for an 8 night stay and I could not find a better offer or pricing including direct with the hotel! I spend weeks looking before we decide on accommodation. We are regular travellers to Bali and love it.
The hotel was fantastic, staff, comfort, serenity, location and food. It's a bonus being able to make deposits leading up to our trip rather than paying in one lump sum. Communication was very good and not having to arrange transport etc a bonus as well. It was all hassle free.

JLF

6th Dec 2025

Service was always great and quick response which was great.

Tracey Keating

6th Dec 2025

Once again Nicole Chow has ticked all the boxes for us and provided excellent service

Rosemary Anne Humphreys

5th Dec 2025

Very happy with Travelonline, especially Emma B.
We had to reschedule our travel earlier in the year due to surgery and Travelonline were very helpful in the process of our reschedule.
So thank you so much Travelonline we had a wonderful holiday at Sunprime Kamala Beach.

Julie Webster

4th Dec 2025

Did everything I needed

John Wilson

4th Dec 2025

Booking process was easy and our holiday was amazing

Kelly Frances Lowery

4th Dec 2025

Jackie was very helpful - provided options for us in regard to the booking

Jack Meehan

4th Dec 2025

Very helpful and responsive

Brigitte Di Maio

4th Dec 2025

Helpful with booking and linking our family together.
Booking our seats on the plane was perfect.

Kathy Sheridan

3rd Dec 2025

Great service

Christine Woolfe

3rd Dec 2025