TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,752 customer reviews

Very helpful and easy to communicate with, able to meet our needs and last minute changes

Bridie Youd

28th Apr 2026

I've used travel online on a number of occasions and every time they have done a fantastic job for me. I will be using them again as they are very efficient.

Sandra Woollard

28th Apr 2026

We still can't believe there weren't any other hidden costs. We will book with this company and consultant again very soon. Very happy with the way it went and how nothing was left out. Amazing!!

Maddy Pluijmers

28th Apr 2026

The organisation was spot on. The transfer to the resort was waiting. The greeting on arrival was most welcoming.

David Wallis

28th Apr 2026

From start to finish booking our holiday was stress free with Travel Online! We have just returned from a week at Plantation Island Resort in Fiji and it was nothing short of amazing. We travelled as a group of 12 with two other families who also booked through Travel Online. The staff were efficient, knowledgeable and very helpful. We cannot fault the service provided and will be booking with them again in future.

Madison Loosmore

28th Apr 2026

It was very easy to book our holiday through Travel Online. The offer was great, and the terms and conditions were clearly explained. We also appreciated the flexibility to choose whether to book flights with Travel Online or arrange them separately. Overall, a smooth experience—will definitely be booking through Travel Online again!

Anushi Shalindri Cooray

27th Apr 2026

Excellent - thanks for planning the perfect family trip!

Susan G

27th Apr 2026

Easy to book and great deals.

Angie Raphael-dennis

27th Apr 2026

Nicole did a fantastic job organising our holiday, it all went so smoothly without any issues. She was prompt with communication and updates and answered any questions we had. We had a wonderful holiday thank you to Nicole. It was a great deal and loved using all our vouchers which kept the costs down for our holiday. We will definitely be using Travel Online again to book a holiday.

Jenny Cooper

27th Apr 2026

Nice to book with good planning connections to airfares we are in our 80s and felt no stress well planned trip.

Patricia Barker

27th Apr 2026

Travel online organised transfers accommodation and we couldn't be more happy with the service provided. Thank you we had a lovely relaxing holiday . Will definitely use your services again. Highly recommend you to our family and friends.

Stephanie Sleeman

27th Apr 2026

Awesome.

Wayne Pearsall

27th Apr 2026

Very easy to deal with and we had a great holiday!

Colleen Bloomfield

27th Apr 2026

Great service ... will be using TravelOnline again for our next holiday .. Thank you!

Sharon Webb

27th Apr 2026

Service and response was great and a great package and the Hotel is great for future travel.

Clinton Hood

27th Apr 2026

Great package

Michael Locke

27th Apr 2026

It was easy to book and tailor dates and inclusions like a day trip to South Sea Island. We asked to change the day of our day trip and that was arranged quickly for us. A good experience overall.

Nicole Lane

26th Apr 2026

Excellent service. First time booking through online company. Everything ran smoothly. Highly recommend.

Jennifer Lee Taylor

26th Apr 2026

Best holiday. The accommodation was terrific. The seats on the flights were perfect. It was so easy which I needed as I just wanted to relax. I organised my own tours but the bonus entry to the Wildlife Habitat was so cool. I upgraded to breakfast with the birds. Highly recommend Travel Online and will use again. There was nothing for me to worry about except getting to the airport

Rebecca Anne Simpson

26th Apr 2026

Very easy communication and everything went incredibly smoothly. Lisa also went above and beyond to ensure my partner and I were looked after (as my partner's preferred name is different from what is on their passport)

Sascha Licenblat

26th Apr 2026