TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,670 customer reviews
Easy
Claire Mckenzie
12th Sep 2026
TravelOnline very easy to deal with (communication great), very efficient and happy to make sure we were satisfied with everything. Everything ran very smoothly. I would definitely book another holiday with them and recommend them to my friends.
Anna Collins
12th Sep 2026
All went well, so thank you for the great holiday arrangements.
Michael Ross
11th Sep 2026
This is the second time we have travelled with you everything is perfect everything you organize is brilliant we just pack and go I will always use you guys you make the holidays effortless
Faye Mcleod
11th Sep 2026
Hi, yes we are back. Everything went perfectly and we really enjoyed our trip. The room was inter-connecting and in a perfect spot for my needs. The meals were great and the service and people are fantastic, they could not do enough for us. A resort was the best place to go as everything was there but we should have had a couple of nights at Nadi before we flew out. Thanks for all your work to make this trip a success. Cheers Mary
Mary Keygan
11th Sep 2026
A very easy hassle free holiday!
Thanks so much.
Diedre Murphy
11th Sep 2026
We returned from Bali yesterday morning. Travelonline organised everything fantastically well for us as they have done for several previous trips to Fiji. We highly recommended Travelonline
Debra Finch
11th Sep 2026
Amazing service. Always prompt in replying and so helpfull. Would definitely recommend
Karen Bracher
11th Sep 2026
So easy to deal with will book again through travel online
Michelle Darby
11th Sep 2026
Great service, everything went smoothly, planning was fantastic. Was initially a little worried but had no reason to be, holiday was organised so well. Thank you
Matthew Reynolds
11th Sep 2026
Quick and easy process and Jorga listened to our needs and special requests which were executed perfectly
Deborah Anderson
11th Sep 2026
We received awesome service from Tanya. All requests and queries answered almost immediately.
Leonard Pascoe
10th Sep 2026
Great service
Margaret Kelly
10th Sep 2026
Good holiday with all connections on time, thanks
Robert Campbell
10th Sep 2026
Kristy and Travelonline were great. Everything was planned perfectly and every question I asked was always replied to straight away. Would definitely recommend booking through Travelonline.
Emma Hall
10th Sep 2026
Maddison was really helpful, and had great customer service ..
Christie White
10th Sep 2026
Very smooth process. Great communication. Would use these guys again!
Lisa Mchenry
10th Sep 2026
Once again, the service was great
everything went as planned thanks again EDDY
Edward Murray
10th Sep 2026
First time buying holiday package with you guys and all we can say is that we loved the service. Very easy to get in contact with you and most important loved the price. Please continue posting deals for families. Thank you!!!
Adriana Marmolejo Ramos
10th Sep 2026
Easy to book with, answered all my questions and needs. Would book again through travel online
Astrid B W
9th Sep 2026