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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,842 customer reviews

Natasha communication and service was 5 star

Emma Louise Howarth

4th Oct 2026

Always an easy and stress-free way to organise our holidays.

Kelly Brown

4th Oct 2026

We have used TravelOnline many times and have always had a fantastic experience. Booking is easy, quotes are provided quickly, and all communication and emails are clear and easy to follow. I also love that transfers are included and there are often bonus extras and options available.
All services we have booked through TravelOnline have worked seamlessly and delivered exactly as promised. Highly recommend TravelOnline and we will definitely continue using them for our future holidays!

Petria Torresi

3rd Oct 2026

Fabulous all the way through, great communication and very well organized, no dramas at all, perfect in every way. Thank you!!!!

Suzanne Davies

3rd Oct 2026

My experience with travel online has been great. Natasha was patient and very helpful in answering any questions I had with regards to accomodation options for a family of five, and quick to respond. She was able to offer many options quickly and provided helpful insight to which places would suit what I was looking for with regards to our trip. I have already recommended travelonline to friends

Bree Ramage

2nd Oct 2026

Wonderful, thank you, everything ran smoothly including flights and transfers..

Lee-anne Thomas

2nd Oct 2026

Booking was super quick and easy. I was able to reach out with special requests and they were responded to promptly.

I liked that information on the destination was sent out before travelling and even a travel check list as I got closer to my travel dates.

I will definitely be looking for a holiday again soon.

Tash R

2nd Oct 2026

Very helpful and friendly representative

Jacqueline Cornell

2nd Oct 2026

Ease of booking and Kristy was very helpful and knowledgeable. Thank you

Suzann Krall

2nd Oct 2026

First time going through travel online and everything went smoothly. Holiday package was amazing, communication was great and a great price overall.

Craig Tomkins

1st Oct 2026

Yes I will recommend you. Great service

Marianna Newton

1st Oct 2026

Nicole was amazing, all the staff that we dealt with were amazing. Very quick to answer any query that we had. Will certainly use TravelOnline again!

Deborah Deane

1st Oct 2026

Excellent communication and service providing all details on the itinerary, flights and accomodation super efficiently and clearly. Would 100% book through travel online again in the future! Thank you!

Olivia Nelson

1st Oct 2026

Amazing

Louise Thompson

1st Oct 2026

Nicole was always helpful and really quick to respond to emails. I would recommend Nicole to anyone who needs support.

Cassandra Kropp

1st Oct 2026

Maddison followed up and responded efficiently to emails and questions

Laura Hartwell

1st Oct 2026

Great to deal with,Jorja was so helpful and efficient, she managed to sort out travel dates with ease.A big thanks to Jorja.Truly a great company to deal with.
Thank you

Donald Barwick

1st Oct 2026

Wonderful customer service and easy booking process

Natalie Bonnici

30th Sep 2026

Very helpful, put together a really good travel and holiday package.

Geoffrey Burnett

30th Sep 2026

Everything ran smoothly and Lisa was very patient while we navigated the details of our trip. We will definitely use Travel Inline again.

Jessica Norma Gidman

30th Sep 2026