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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,826 customer reviews

Great to deal with,Jorja was so helpful and efficient, she managed to sort out travel dates with ease.A big thanks to Jorja.Truly a great company to deal with.
Thank you

Donald Barwick

1st Oct 2026

Wonderful customer service and easy booking process

Natalie Bonnici

30th Sep 2026

Very helpful, put together a really good travel and holiday package.

Geoffrey Burnett

30th Sep 2026

Everything ran smoothly and Lisa was very patient while we navigated the details of our trip. We will definitely use Travel Inline again.

Jessica Norma Gidman

30th Sep 2026

You made our holiday so easy and we thank you very much for that

Carissa Mcdonald

30th Sep 2026

Lauren was very helpful and patient with my requests - thank you

Amanda Fletcher

30th Sep 2026

I have used travelonline at least 8 times for travel to thailand, bali and most recently vietnam and have had absolutely the best experience. They are easily contactable and quick to help, would recommend

Robert Smith

30th Sep 2026

Maddie was great to deal with very helpful,
I wish you had another payment option as I don't believe in paying the extra $200 in fees that was disappointing

David Robert Kinealy

30th Sep 2026

I found Jorja to be very helpful and answered any questions I had and came back with a quote in no time

Carissa Clem

29th Sep 2026

We found booking with travel online and dealing with Kimberly and other staff to be extremely satisfying.
We were so happy with our holiday and will definitely be booking with you again.
Thankyou so much

Nicole Mangelsdorf

29th Sep 2026

This is our second holiday we have booked with travel online and our experience has been great everything is organised

Michelle Boyle

29th Sep 2026

This was our first time booking with travel online but it certainly won't be our last, we had absolutely no issues with our booking process or the trip itself, would definitely recommend.

Jacqui Hawk

29th Sep 2026

Very helpful and obliging!

Gillian Murphy

29th Sep 2026

Lauren was wonderful to deal with, she never made me feel silly for my 100 questions and was always happy to help

Allana Sophie Stuart

29th Sep 2026

Cannot fault travel online. Our 5 night stay in Bali was very relaxing and everything we hoped it would be. Natasha R answered any questions we had and everything was organised and ran smoothly.
We would definitely recommend to friends and family.

Kerry Pert

29th Sep 2026

Travel online provided great service. They were reliable and efficient and get the communication channels open.

Paula Underwood

29th Sep 2026

We had no issues at all with TravelOnline. The booking process was smooth, communication was good, and everything went as expected from their end. Our concerns were entirely related to the room and our experience at the resort itself, rather than TravelOnline.

Marie Brewer

29th Sep 2026

So easy to book, consultants replied quickly, great price - would use again - thank you!

Lisa Pullen

29th Sep 2026

Really friendly, helpful and responsive. Easy, pleasant booking experience.

Carly Jenkins

29th Sep 2026

Easy to book and was able to contact if we needed anything. Everything felt organised and all package inclusions were great! Would highly reccomend using TravelOnline.

Melinda Smith

28th Sep 2026