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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,066 customer reviews

Natasha was really helpful amending our booking very happy with the customer service

LOUISE HOCKEY

20th Nov 2025

Always good service , smooth travel all the way.

Samantha Brown

20th Nov 2025

Kristy was so easy to deal with and extremely helpful. I may have seemed like a pest of a customer but we have very little
Reception where we live and computers not working so having Kristy checking in and sending me emails often made it is. We will defs be tracking her down for future bookings. Thank you

Alice Herbert

19th Nov 2025

I cannot wait to rebook with TravelOnline again. We loved our break, and we met other people on the same deal, who were thrilled with their purchase. The price of this break was fantastic and the included extra's was an absolute incredible experience. One of the best was the sunset cruise, something we would not have thought to book on, yet it was incredibly fantastic. One of the highlights of our break, sailing in the open bay under sail, with no motors, no noise. I will be checking every week for more incredible offers like this one. We will do it again and I am sure I will become one of those customers that will be a constant watch for more special breaks like this one. Highly recommended. Honestly, cannot thank you enough, Lisa.

Michelle Cowan

19th Nov 2025

Very helpful when I needed to make adjustments to my booking

Ann Meakin

19th Nov 2025

We recently travelled to Warwick Le Lagon in Vanuatu. This was the first time ever using Travel Online and our experience was very positive, couldn't fault anything, everything went like clockwork. We were very happy.

Narelle B.

19th Nov 2025

Customer service was exemplary and the travel package was true value for money and quality products

Peter Gore

19th Nov 2025

SO HELPFUL & ANSWERED ALL QUESTION
FANTASTIC

Carol Sue Matthews

18th Nov 2025

SO HELPFULL & MADE ARRANGEMENT TO EASY

Jean Marion Skwarko

18th Nov 2025

The booking and the relevant documents and details were very good and recommend travel online to book again

Michael Falvey

18th Nov 2025

Great, fast and polite service.

Michael Hammond

18th Nov 2025

Made our whole trip really easy and smooth - excellent communication!

Ally

17th Nov 2025

very easy process, clear concise booking details.

Ingrid Ostbye

17th Nov 2025

Thank you so much - you made this holiday, everything was seamless, and the vouchers were brilliant....

Kathleen Donohoe

17th Nov 2025

Good communication and everything went smoothly - Thankyou :)

Patricia Coyle

17th Nov 2025

You guys did great. Thank you very much. Yes I would recommend

Luke Peydo

17th Nov 2025

easy booking process!

Chantal Allen

17th Nov 2025

Fabulous service, very helpful and always responsive

Sarah Jane Lynch

16th Nov 2025

It's very easy to work with Travel Online for a stress free holiday

Brett Stevens

16th Nov 2025

Excellent service, the team noticed that I made a mistake with my booking (the flights didn't align with the accommodation dates!) and pointed it out and fixed it with no hassle. Thank you!!!

Natasha

16th Nov 2025