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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,231 customer reviews

Everything was so quick and easy to book, and Kristy was extremely helpful with adjusting flights and locations for us!

Laura Garwood

27th Jun 2026

Excellent service. The holiday was fabulous. The room was terrific and the service at the resort was second to none. A wonderful holiday.

Helen Reynolds

27th Jun 2026

this was the second time booking through travel online.
communication is outstanding the package deals are wonderful and we would definitely book through them again.
5 stars out of 5

James Russell

27th Jun 2026

All was good. Hope to get another good deal for Paradisus from you

Zachary Tsyer

26th Jun 2026

No issues at all

Ronald Cooper

26th Jun 2026

Our whole holiday went seamlessly and Kristy was more than accommodating for anything we wanted or needed.

Damien Martini

26th Jun 2026

Was so easy to book on line kept me up to date with everthing car trans port was great will use you again thank you

Eunice Everingham

26th Jun 2026

Super helpful and made consistent contact to keep me informed

Jessie Soleas

25th Jun 2026

Very happy with the service. Thanks

Julie Seabrook

25th Jun 2026

Great service as always . Super fiendly. Great dealing with Natasha

Helen Cable

25th Jun 2026

Prompt, excellent service from Kristy and Maddy.
Package inclusions as described.
Will happily book with TravelOnline again.

Leanne Trio

25th Jun 2026

Every time i called you were always ready to explain and help and paying the holiday at our own pace made it more affordable

Giuseppina Viavattene

25th Jun 2026

Yes would recommend

Philip Heiniger

25th Jun 2026

Natasha was very efficient in our booking and ensuring we had all the information we needed. Although we didn't speak, the experience felt very personable. Can't wait to reach out soon and book our Fiji holiday

Scott Sartori

25th Jun 2026

would use again

Kim Host

25th Jun 2026

Smooth process and good payment procedures. Very happy

Mark Scott

25th Jun 2026

You were very good. Unfortunately the resort didn't meet our expectations.

Anthony Polkinghorne

24th Jun 2026

Travelonline is a terrific company to deal with. Everything was booked efficiently & we had no hiccups - all travel organised went according to plan. I love the communication & being able to deal with one consultant from the start of planning the holiday, right through to the day of travel. I will definitely book with this company again & highly recommend them.

Deborah Willcock

24th Jun 2026

It was our first time to book a holiday with Travelonline & we're looking forward to booking our next holiday with them already !
It was a very easy & hassle free process from the moment we booked & everything was organised efficiently. We had a wonderful holiday & all of the arrangements went smoothly & according to plan.
Kimberley was very helpful & always happy to answer any of our questions.
Thank you for a great experience & we'll see you again soon

Rosalie Knispel

24th Jun 2026

Lauren made the whole booking experience wonderful from answering all our questions and ensuring our other Fiji accommodation fitted in with the TravelOnline package deal

Stephen Maxwell

24th Jun 2026