TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,427 customer reviews
No issues with booking or correspondence. Friendly staff that I dealt with. Yes would use again if deal suited.
Thanks again for the trip. Very relaxing & enjoyable.
Leanne Maree Barrett
22nd Feb 2026
Awesome and easy!
Ariane Eobob
22nd Feb 2026
Thankyou, we were met at the airport which was a very smooth process. The Quincy hotel was excellent, city tour very interesting. All fantastic.
( we aren't home yet, we have joined a cruise around Asia).
Alison Johnson
22nd Feb 2026
Great service
Christo Olivier
22nd Feb 2026
Very quick , user friendly service, I had mobility issues and required information, emails returned quickly, making the holiday less stressful
Thank you, will use Travel online again, no hesitation
Glenys Jacobs
21st Feb 2026
Great service very easy to organise and was a great holiday!
Elise Prosser
21st Feb 2026
Everything went smoothly
Mary Tourneur
21st Feb 2026
Great place to stay , the villa we upgraded to was well worth it, would definitely stay again , the remodelling just done made iur holiday feel more luxurious, hope you have more deals for Bali especially at Tonys
Rhonda Lorraine Bennie
21st Feb 2026
Tanya was prompt & informative when I emailed her questions. She extended our stay with ease. Thank you Tanya. Lovely gift on arrival at airport, locally made bag, great touch.
Tracey Newton
20th Feb 2026
Fantastic every time we use them!
Packages are so fantastically priced, service is always impeccable, communication clear, holiday's unreal!
Emily Cacharron
20th Feb 2026
Good communication. Easy to book a holiday.
Corina Ionescu
20th Feb 2026
Seamless travel.
Frances Mcbride
19th Feb 2026
great service, very responsive, received everything we needed for our holiday.
Stephen O'sullivan
19th Feb 2026
Booking online was very easy and all the email communications were great.
Denise Maccabe
19th Feb 2026
Nothing to complain about.
Transfer's were good.
Accomodation was good.
Flights were good.
Beach club was good.
All the extras were great.
Definitely would recommend
Kym Robinson
18th Feb 2026
We enjoyed our stay and was well looked after
Helen Cameron
18th Feb 2026
We have used Travelonline several times now for our annual holiday to Fiji and they are fabulous. The packages are great value and the ease of booking is stress free. If you need questions answered the staff are always there to help. We can't recommend Travelonline enough for holidays.
Julie Duval
17th Feb 2026
We booked our holiday very late on a Friday only weeks before we left. By Sunday all our travel arrangements and accommodation was sent to us as well as flights and transfers.
Well done everything went smoothly, a job well done Thank you much appreciated
Michael Thomson
17th Feb 2026
Everything was exactly as advertised, if not a bit better. Thank you.
Wayne Merriman
17th Feb 2026
Great communication, awesome value deals and easy to deal with.
I would definitely use Travel Online again.
Jodie Valli
16th Feb 2026