TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,066 customer reviews
Excellent
Mark Mckinnon
3rd Nov 2025
Great!!
Ashlee Mckinnon
3rd Nov 2025
Excellent service, great communication
Claire Neal
3rd Nov 2025
Recommend travel online had a geat experience. Kristy was so helpful and nice.
Valentina Boskovski
3rd Nov 2025
Excellent communication. Did everything that was offered. Fast, friendly service and good value.
Leah Sanders
3rd Nov 2025
Very pleased with travel online service and very helpful on planning our holiday without the stress. Highly recommend them
Vicki Charlton
3rd Nov 2025
2nd time we have used Travel Online now and both times have been great! Amazing deals and inclusions, Lisa has followed everything through from start to finish and after and I would highly recommend! We will definitely be booking through Travel online again!
Rebecca Dendle
3rd Nov 2025
Nicole was very patient whilst we fluffed around with dates and flights for our holiday to Fiji.
Thank you!
Jacqueline Arnold
3rd Nov 2025
Had a wonderful experience with Nicole at Travel Online. I will most definitely be booking our next holiday with them. Great communication, great packages, smooth seamless holiday!
Lisa Button
3rd Nov 2025
Every part of the trip went smoothly and the staff at Travel online could not be helpful, particular mention to Kristy Nixon who handled everything for us . Thank you
Vesna Becvarovski
3rd Nov 2025
Great communication from our consultant
Even when our return flight was delayed she touched base to advise
This is our second holiday with travel online and highly recommend
Lucinda O'brien
3rd Nov 2025
Everything was organised and just had to turn up and airport and enjoy our holidays
Sharon Storey
3rd Nov 2025
Nicole was fantastic & very helpful
Thankz a Bomb
Sue Bagnell
Suzanne Bagnell
3rd Nov 2025
Amazing everything was so easy and so well organised , took the stress out of planning it ourselves
Thank you so much
Catherine Wyatt
2nd Nov 2025
Thank you, Natasha we had a great time. We'll use your services again and again.
Csilla Ambrus
2nd Nov 2025
Easy booking, great deal, will definitely book through Travel Online again. Thank you
Kim Smith
2nd Nov 2025
Hi Lisa
Thank you for organising the trip everything was great from flights, airport pickups and hotel. Our room was lovely somehow we received an upgrade which was nice. Everything at the hotel from food to staff was wonderful. Will definitely use your company again and yourself if I decide another trip.
Kind Regards
Kim and Russell Morris
Kim Morris
2nd Nov 2025
Paige made the booking very easy and did everything needed! She kept in contact and rung just when we had decided to book, perfect timing !
Adele Mcdonald
1st Nov 2025
Had a great experience booking through Travel Online! Excellent value — the hotel rate was better than booking direct and included extra perks like free transfers ,drinks and a tour. Everything was well organized and on time, making the whole trip smooth and hassle-free. Highly recommend!
Janith Thiththagalla Gamage
1st Nov 2025
Really good deal to Samoa
Mariella Camilleri
1st Nov 2025