TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,628 customer reviews
Very helpful and seamless booking process
Gianni Festa
16th Mar 2026
Great service once again.
Holiday deal was amazing
Kathryn Mitchell
15th Mar 2026
All my questions were promptly answered and our Fiji booking package was all we could have wished for. I hope to return one day.
Julie Bennett
15th Mar 2026
Amazing and seamless ! Didn't have to worry about a thing ! Thanks again
Tennille Martin
15th Mar 2026
I've booked with travel online via Lisa and few times now, cannot fault the ease of all the booking experience from flights to return. Always taken care of. I have recommended to family & friends and would not deal with anyone else. Thank you for another wonderful holiday.
Melissa Brennan
15th Mar 2026
The team at travelonline are professional and experienced- we had a delay with our trip and they assisted us and made contact with our accommodation and transfer operators without hesitation and took the worry from us. Great travel
Operators.
Nicole Gourlay
15th Mar 2026
Wonderful service and communication was also great.
Easy booking and all vouchers given in package were used by us. Would book through you again. Thankyou we had a great trip.
Erica Kirk
15th Mar 2026
Great, easy service. Clear and helpful information. Very happy with our trip.
Garry Cooper
15th Mar 2026
Everything was well organised and delivered.
Alfred Debono
14th Mar 2026
Great service & prompt
Exceptional value for money deal
Nice surprise to receive a complimentary beach bag each on arrival at the airport
Shona Flarherty
14th Mar 2026
Efficient service
Roslyn Martin
14th Mar 2026
Once we booked everything was so smooth and arranged perfectly
Casey Burke
14th Mar 2026
The deal was amazing, staff were very helpful and easy to contact. Was my 1st time booking a holiday on line and very sceptical but took a chance and so glad I did. Was an amazing holiday and will use Travel on line again. Thank you Lisa.
Vanessa Mooi
14th Mar 2026
Everything went well and everyone at travelonline was very helpful went we booked our trip
Barbara Cestaro
14th Mar 2026
We cannot find fault with TravelOnline, they were excellent. We have been to Bali many, many times but have never used TravelOnline before, I will be looking with keen interest in what deals come up next.
Anne Penhey
13th Mar 2026
A troubled free experience that was good value.
Wayne Trevithick
13th Mar 2026
Such an easy process to book everything we needed for our holiday. Flights, accomodation, transfers and extras that others were not offering. Had a few questions, as a first time traveller, and my consultant Paige's knowledge assured me everything will fall into place and we will have a wonderful holiday. Highly recommend Travel Online.
Deborah Gilmore
12th Mar 2026
We had a great time and everything went well with travel on line thank you
Faye Tamburro
12th Mar 2026
Keep doing what you do
Gary Young
12th Mar 2026
Brilliant help when needed and my holiday was great thanks to Tanya helping me with everything I needed .will definitely book again with travel online .thankyou
Lisa Parkinson
12th Mar 2026