TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,004 customer reviews
Brilliant….cannot fault you guys!!
Michael Dean
28th Oct 2025
We always receive fantastic service from Travel Online with any requests no trouble. We have used Travel Online in the past and will definitely use again in the future.
Bronwyn Peart
28th Oct 2025
Perfect as always.
Robyn Christine Danielsen
28th Oct 2025
My wife and I travelled to Cairns on a travelonline package deal we purchased, and I have to compliment them for the seemless adventure we experienced.
Everything went off without a hitch including flights, accommodation and tours organized by travelonline.
We will definitely be using their services again, thanks Kristy and team.
Phillip Mcilvena
28th Oct 2025
Great service was kept up-to-date with everything answered all questions promptly
Darren Webber
28th Oct 2025
Emma was amazing, made the booking so easy for a busy mum to plan. And our family now have beautiful memories. Thank you so much Emma and Travelonline.
Tina Mitchell
28th Oct 2025
Honestly I was surprised by how easy, efficient and effective the process was of booking a great travel deal!! I was also happy to find out that everything promised was delivered. Nicole was super helpful and sent through all relevant information and reminders. I couldn't fault the great service we received. Thanks so much for a wonderful travel experience.
Veronica Vogt
28th Oct 2025
We worked through our booking in Fiji and nothing was a problem. I wouldn't hesitate in using travelonline in the future.
Julie Bennett
27th Oct 2025
Great service, thanks
Kevin Joseph Billinghurst
27th Oct 2025
We always book with Travelonline..you get exactly what is offered and any problems are rectified promptly..we will definitely use Travelonline in the future.
Janette E
27th Oct 2025
Excellent in every way!
Pick up and drop off was a breeze.
Best company that I have dealt with!!
Susan Schulze
27th Oct 2025
Amazing service
Olivia Morris
27th Oct 2025
As my first time using travel online I'm very impressed with the whole process. The staff are really helpful and everything is clearly explained and very straightforward and simple.
Ann Scott
27th Oct 2025
All went as planned so very satisfied.
Airport pickup and return done efficiently.
Loved the shopping bag.
Marilyn Petersen
27th Oct 2025
Travelonline was a great service who delivered everything they promised and more.
Pauline Morrah
27th Oct 2025
Booked through travel on line many times with no issues
Jack Meehan
27th Oct 2025
Transfer to and from airport was top notch.
Edward Fitzpatrick
26th Oct 2025
Great customer service
Kirstyn Coulson
26th Oct 2025
Generally all correspondence was good and timely.
Kevin Cilliers
26th Oct 2025
Prompt communication
Philippa Miller
26th Oct 2025