TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.4/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,907 customer reviews

Thank you so much for a fabulous package. Inclusive of flights and everything we wanted. Helpful team! Highly recommend Tanya and travel online team to assist you with taking the stress out of booking your holiday!

Suzanne Vrbovski

4th May 2026

Very happy with our trip all went as was planned

Alan Symonds

4th May 2026

Kimberly was outstanding everything went smoothly - thank you

Michael Bailey

4th May 2026

Cannot fault travel online or Kristy. All very easy, beat every other online travel company by a lot in price and everything was as it should be for our holiday. Transfers etc all organised and on time. We didn't have to worry about anything.

Katie Melrose

4th May 2026

This is the second time I've booked with travel online and kristy has been a wonderful help
On both occasions, friendly professional and always quick to respond

Leanne Nicholas

4th May 2026

Excellent communication and timely bookings on this our 2nd holiday through Travelonline. Will definitely use your services again.

Carla King

4th May 2026

Great service .. did extra checks for us

Joyce Davies

4th May 2026

Every thing was very good

Riad Elias

4th May 2026

Absolutely brilliant

Sandra Tucker

3rd May 2026

Everything worked seamlessly.

Carolyn Bednarczyk

3rd May 2026

Great holiday & deal organise through Lisa @ travelonline! The whole family had an amazing time.

Josh Wood

3rd May 2026

Happy with the service and communication. I will definitely use them again for my next holiday.

Teodora Cain

3rd May 2026

Brilliant & Brilliant travel agent Gracie we met at the resort in Phuket definitely recommending to family and friends already .would stay again . Already looking for recommendations and travel packages simular to recently purchased for Bali family trip of 5 again in the next 6 months. Would definitely request Kimberley again . Kind regards , Humphrys family.

Maxwell Victor Humphrys

2nd May 2026

Natasha you planned our first holiday to Thailand and it was perfect. Everything went smoothly and as planned. Our only concern is that we wouldn't like to fly through Kuala Lumpur or fly with Malaysian airlines again ( this is just a personal preference ) and I'm sure you could organise different flights and stopovers if required, naturally upgrading would make the prices different and understandable. Thank you for an amazing experience.

Leah Archer

2nd May 2026

Travel Online is a switched-on company that gets it right for us by offering quality, affordable Tropical holidays abroad. Their holidays cover everything from Convenience to Affordability.

Gavin Mann

2nd May 2026

Loved the accommodation, package and communication/clarity around the holiday.

Michael Allison

2nd May 2026

Have never booked an online holiday package before, but this experience was flawless. The package inclusions were actually so worth it and I had to make one request and it was swiftly included and processed for me.
I'll definitely book again as this was such a stress free and easy experience

Jamie-lee Parbery

2nd May 2026

Fabulous service, and great packages. Brilliant response times by after sales team. Would highly recommend.

Craig Hardiman

2nd May 2026

Most impressed. Everything we booked went like clockwork, no problems whatsoever. Well done Kristy and Travelonline.

Glenn Hopley

2nd May 2026

Hi Kristy I love travel online so easy to book with , everything organised with the company we didn't have to do anything, just our luggage and passports, this is our 3rd overseas holiday with the company, I will be booking a other holiday next year

Allison Dyson

2nd May 2026