TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

Received prompt responses to any emailed queries I had, which was very much appreciated. Overall excellent service for our wonderful family holiday.

Teresa Massaria

24th Mar 2025

Have booked with travelonline a couple of times Always a very easy process

Kym Campbell

24th Mar 2025

From assisting in all of our requests to all of the itinerary's being fulfilled without an issue, Travelonline did this without an issue. The only issue we had was not caused by Travelonline but by reservations at the Intercontinental not forwarding our package credit to the checkout staff. This was fixed thankfully. Travelonline communication is excellent. Thank you again.

Nicole Elizabeth Ritchie

24th Mar 2025

Extremely good customer service. Great price. Would thoroughly recommend.

Ann Collins

24th Mar 2025

Feedback for Travel Agent - Lisa

Our recent trip was absolutely amazing! From start to finish, everything ran smoothly, and we couldn't be more thrilled with how it all came together.

Lisa was fantastic to work with - always responsive, efficient, and quick to answer any questions we had throughout the planning process. Every detail was thoughtfully organised, from airport transfers and check-ins to room requests, and everything went off without a hitch.

Travelling as a group of five, we truly appreciated how seamless and stress-free the experience was. Lisa's attention to detail and professionalism made all the difference, and we wouldn't hesitate to book through her again. Highly recommend!

Joneen Thompson

24th Mar 2025

Fantastic service from Natasha. Too bad the location was a terrible experience.

Susan Jarrett

24th Mar 2025

Great service

John Rowe

24th Mar 2025

All bookings that were under the direct organisation by Travelonline went smoothly. Quick turnaround of advice when questions sent via email.

Jodie Sayers

24th Mar 2025

Excellent service !

Linda Hall

23rd Mar 2025

Great price, easy to book and transport provided was on time and the driver was great

Rachel Coomblas

23rd Mar 2025

Friendly, prompt service.
Would use the service again

Clare Dullard

23rd Mar 2025

All bookings went smoothly.

Terence Ramon Warren

23rd Mar 2025

Holiday was hassle free and well organised. Highly recommended. Thankyou.

John Smith

23rd Mar 2025

Wonderful to deal with!! Can not wait to book through travel online again!

Emma Turner

23rd Mar 2025

TravelOnLine makes going on a holiday super easy! They organise everything for you including flights and airport transfers. Even give you plenty of time to pay once the deposit has been paid. We even received a canvas bag on arrival at the destination! A nice touch. Made us feel that TravelOnLine was invested in our positive experience. The bag also came in very handy for shopping too. We went to The Mulia in Bali and it was "off the charts" amazing. HIGHLY recommend. We had such a great holiday, we have booked another holiday through TravelOnLine. Thank you Natasha Rea. We appreciate what you did.

Natalie Ann Gardner

23rd Mar 2025

Trip was simple to book, with great support via email or a call, and the knowledge, that if I have anymore questions, it will be easy to have them answered.

Lucia Perri

22nd Mar 2025

Absolutely amazing service. So smooth and easy to deal with. Very informative via email. Highly recommend, will definitely book again. Thanks Kristy

Bradley Smith

22nd Mar 2025

I would recommend travelonline,
Any email l send to them any questions they would get back to asap,
The services where so fantastic,

Doris Tait

22nd Mar 2025

Dealing with TravelOnline was great. Fantastic service and got us a really good deal

Donna Galpin

22nd Mar 2025

Thankyou Kristy , the easiest way to book your dream holiday ! It takes the stress out of planning flights , transfers and accommodation knowing your there to help when things don't go to plan.

Jennifer Ann Bentley

22nd Mar 2025