TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,696 customer reviews
Very helpful and professional, so nice to talk to friendly people
Robert Miller
28th Mar 2026
Booking with Travelonline was the best decision I made. Everything was so simple, and the flexibility to adjust our package to suit our needs was great.
Every detail was covered and made for a very smooth and memorable holiday.
Credit to the consultants who worked with me planning our trip.
Will definitely be booking again.
Thank you.
Kirstie Parker
28th Mar 2026
As always got a great deal and everything went smoothly. Service from Tanya was great. I'm a big fan of Travel online!
Michelle Anne Burrell
28th Mar 2026
Package was great, all happened seamlessly and we think it was great value!
Trent Hingston
28th Mar 2026
Every time we have traveled overseas I have always used travelonline, Would definitely recommend
Kristen Stevens
28th Mar 2026
Excellent service, prompt responses and extremely helpful. We always book our holidays through travel online.
Leah Covell
27th Mar 2026
Thank you for your wonderful service in making our Bali holiday so fantastic. We will definitely book through TravelOnline again.
Kim Carey
27th Mar 2026
Great service. Prompt reply to any questions. Booking was easy. We had no issues with the itinerary, extras and our accommodation upon arrival. Would book again through the Travel Online team.
Kylie Krause
26th Mar 2026
Great package. Easy to book and travel made easy!
Jasmine Strath
26th Mar 2026
Love that your quotes are instant. Customer service team on the phone are super helpful. Will definitely be booking through travel online again.
Felicity Sporri
26th Mar 2026
Everything went well with no problems at all. Thank you.
Alan Bray
26th Mar 2026
Loved using travel online and the inclusions we had for a great price.
Have used for next holiday in Thailand in June.
Will always get a quote for future holidays.
Thanks
Renae Lane
25th Mar 2026
6 pack of beer was no use to us, so gave it away. Wildlife Habitat excellent, and worth the visit. our email contact was excellent and recommend.
Ian Bulloch
25th Mar 2026
everything went smoothly with my booking.
Thank you
Wendy Gaye Halford
25th Mar 2026
Very helpful and prompt replies, thank you
David Bonnar
25th Mar 2026
Easy to deal with
Emma Logue
25th Mar 2026
Everything went smoothly from booking to the holiday.
Gayle Young
25th Mar 2026
An amazing deal to stay in my favourite hotel and place Bali. Travel online made it effortless from the get go to the end your service was impeccable, You will definitely be my go to for travel in the future thank you so much❤️
Andrea Maree Sheridan
24th Mar 2026
We had a wonderful time at Naviti and we appreciate the assistance we received from travelonline staff.
Christopher Rule
24th Mar 2026
The whole process with you was fantastic thanks
David Kingdom
24th Mar 2026