TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 18,140 customer reviews
Thank you, seamless travel experience.
Sandra Elizabeth Willoughby
31st Oct 2026
Great communication . You made everything so easy
Donna Marie Butler
30th Oct 2026
I would definitely recommend TravelOnline. Whenever I asked a question someone got back to me within a few hours. I think your service is very good and I would book again
Catherine Maria Randazzo
30th Oct 2026
I would suggest this site worldwide. Made my family vacation so easy and affordable
Kelly-ann Paul
30th Oct 2026
Second holiday in Bali staying in The El hotel and Resort in Sanur with Travel Online. No issues at all very happy and will use again
Mark Booth
30th Oct 2026
Natasha was great to deal with made organising my trip easy
Everyone at travel online was great
Freda Panoutsopoulos
30th Oct 2026
TravelOnline is great, can book a whole holiday in one place. They are really easy to deal with and make everything very easy.
Donna Clarke
30th Oct 2026
Service was great
Jaqui Findlay
29th Oct 2026
Very helpful was bit worried booking online but then I spoke on phone and holiday was just perfect.
Cynthia Perri
29th Oct 2026
Everything was arranged for us very efficiently and it made our holiday so easy
Deborah Farrell
29th Oct 2026
every satisfied with the service provided, could have not run smoother.
Ian Beumer
29th Oct 2026
Good communication start to finish
Wendy Joy Best
29th Oct 2026
Have used Travelonline a few times and have had excellent service
Maree Mcardle
29th Oct 2026
Amazing from start to finish! From the booking process to the incredible experience, everything was seamless, stress-free and so well organised. The team made the whole experience so easy, allowing us to focus on what matters most — making beautiful family memories together. We couldn't be happier with the service and would absolutely recommend them to anyone planning their next getaway. We'll definitely be using them again for our future adventures!
Ashleigh Hillis
29th Oct 2026
Great value holiday package to Bangkok. Clear commumication and very helpful when I need to reach out. Would consider booking again with them.
Huong Nguyen
29th Oct 2026
The trip was amazing and well organised I only wish there was a package available for 10 days!!
Anne Schreyer
29th Oct 2026
Great communication and provided a clear detailed itinerary. Quick replies to any questions I asked. Thank you Lisa S.
Deborah Whiripo
28th Oct 2026
Really easy to deal with
Luigi Cupello
28th Oct 2026
I am blown away by the service that Travel Online provides. We had a few lates changes that were handled with ease by real people on the other end of the phone within minutes of calling. Every aspect of our trip was taken care of. Would recommend Travel Online to anyone.
Kane Bawden
28th Oct 2026
Kimberley has been fantastic to deal with. Looking forward to booking more trips
Robyn Mayne
28th Oct 2026