TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,833 customer reviews
Our dealings with Lisa and TravelOnline were great! Lisa gave us such a great deal with so many extras it was wonderful. Our spending was very low because of the add ons that Lisa was able to provide. We would highly recommend this company!
Shauna Black
19th Sep 2026
Used travel online before always amazing and whole trips always run smoothly
Suzanne Cook
19th Sep 2026
Thank you travel online. Easy, and stress free way to book a holiday.
Jade Hayes
19th Sep 2026
Had a bit of trouble finding our driver when we arrived but other than that it was great.
Dianne Haynes
18th Sep 2026
Always very helpful when I had a query
Dorothy Lambert
18th Sep 2026
Great price, transfers were excellent, exactly what we requested
John Vanderplas
18th Sep 2026
Lisa Skull - great name!
Beach bag we were given at the airport was super handy. Thanks!
Cameron Macdonald
18th Sep 2026
Very prompt action of requests. Seamless trip - well organized
Would be happy to use them again
Kristy our rep was very responsive
Mandy Bryce
18th Sep 2026
Good
Charles Honour
18th Sep 2026
Was a care free seamless experience
Joshua Lyon
17th Sep 2026
Everything was as expected and advertised
Elizabeth Mcinnes
17th Sep 2026
Amazingly Helpful
Jorja was a breeze to deal with
Will def be using her again
Lenore Atkinson
17th Sep 2026
This was my first time using travel on line and I was pleasantly surprised. Everything went as they said it would. No hiccups. Paperwork arrived on time. The few interactions I had with Natasha were very positive. Would absolutely use them again.
Loryn Hack
17th Sep 2026
We travelled as a group of 11 & once we decided on a location, the initial consultation was informative & arrangements were easy to understand. The organising & patience in dealing with 11 was exceptional. Thank you for a wonderful experience. I would highly recommend & would use again in the future
Richard Barrett
17th Sep 2026
The staff handled my requests, i would book through them again.
Tanya Low
17th Sep 2026
Easy booking process and value for money.
Suzan Quilliam
17th Sep 2026
This is the first time I have booked with you guys. Everything was easy and our trip ran smooth. Airport pick up was so convenient, the hotel was great. The hotel extras were very welcomed
Katrina Denise Mountjoy
17th Sep 2026
So easy to book and great communication.
Michelle Callaghan
17th Sep 2026
Very happy with Travelonline. Our original booking had to be changed due to us moving interstate. So we had to change everything from flights, dates and state we flew out from. Nothing was too difficult to organise. Tanya our booking consultant was very helpful and made sure we had everything sorted without any issues. Highly recommend
Ann Scott
16th Sep 2026
Very helpful and informative have no hesitation to book again through this platform
Janine Tozer
16th Sep 2026