TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,257 customer reviews
Never any issues everything went to plan perfectly.
Robert Danielsen
14th Jun 2025
Everything was perfect and easy! Thankyou
Lisa Therese Ainsworth
14th Jun 2025
hassell free great experiance
Rino Mauro
14th Jun 2025
Service was impeccable.
Bookings were spot on including Airport shuttle service from Airport to our Resort. Always helpful when or if needed. Thanks again Travelonline :)
Michelle Dickson
14th Jun 2025
Excellent
Anthony Badger
14th Jun 2025
Maddi was so helpful, answered all my questions and provided options.. Wonderful customer service. Thank you
Suzanne Lloyd
13th Jun 2025
Travelonline was very responsive with prompt emails & phone conversation to all enquiries. They followed up on travel details and answered all questions I had before the trip. Their choice of providers in Fiji - Rosie holidays, Radisson Blu and Vou Hub cultural show were also extremely professional, kind, and competent which made our trip an unforgettable experience.
Aarthi Raman
13th Jun 2025
Fast, thorough and professional....
Paul Lowry
13th Jun 2025
Quick polite and responsive to our requests.
Peter Monckton
12th Jun 2025
Great priced package! Kept us informed, paying in 2 parts was good
Michelle Coyles
12th Jun 2025
Easy to book and organise.
Jacqueline Camen
12th Jun 2025
The company was great and always answered any questions I had and provided great information.I would definitely use them again
Sonya Belyea
12th Jun 2025
Very helpful and responsive to all queries.
Christopher D
12th Jun 2025
Kristy was amazing organising our holiday
Leanne Edwards
12th Jun 2025
I'll use you all the time
Not one hick up
Rita Greck
12th Jun 2025
First time using this service for our 10 day trip to Fiji. I was a little nervous using a completely online service however I could not fault them. They provided a very smooth uncomplicated service from quoting to completion. We are planning our next getaway with them.
Rochelle D
12th Jun 2025
Really easy to get this travel package that was by far the best deal amongst those taken by other guests. Enjoyable, fuss free travel company which we would be happy to use again.
Alan Cook
11th Jun 2025
I found TravelOnline easy to deal with. For me it made our holiday a little easier having someone else organize our holiday. We try them again for our next trip.
Angeline Harris
11th Jun 2025
Would highly recommend Travelonline
Great service from when you buy your package to the ground staff when you arrive. Grace in Phuket is fantastic
Angelo Perone
11th Jun 2025
Communication was great and they were able to accommodate a special request (by forwarding to the resort) to have all of our party placed in rooms near to each other. Will be recommending Travel Online to others as the deal and price couldn't be beaten.
Dale O
11th Jun 2025