TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,379 customer reviews
Our stay was amazing. The staff were absolutely delightful. We had a wonderful relaxed time away without any problems. Thank you very much
Michal Browne
16th Jan 2026
Natasha was very friendly, efficient and obliging, a very good experience
Grace Italiano
16th Jan 2026
Made adjustments and helped easily, friendly and professional! Thank you!
Trent Hingston
16th Jan 2026
Very helpful kept us informed with everything leading up to the holiday, will definitely use again
Shirley Wall
16th Jan 2026
Everything was booked and documents supplied were easy to understand
Janette Arrowsmith
16th Jan 2026
Thank you for organising a wonderful holiday
Gia Khoudeir
15th Jan 2026
I would use travelonline again. Tanya was wonderful.
Annette Vallelonga
15th Jan 2026
Fantastic… everything went to plan
Vicki Barnes
15th Jan 2026
fantastic trip - well organised and everything 5 star. Will certainly use again
Troy James Enders
15th Jan 2026
Very happy with Customer service, everything was done perfect
Rema Ellis
15th Jan 2026
First time using Travel online and it definitely will not be the last .
Everything was so well organised and so easy to contact when I needed.
Thank you team for a great holiday
Tania Sprigg
15th Jan 2026
One of the most easiest ways to travel is having someone do it for you, Natasha understood the assignment and nailed it. 5 stars for Natasha,5 stars for Padma Resort Ubud and 5 stars for Aussietravel girl Trace on TikTok as I would never have found the best deal and review.
Sharon Smith
14th Jan 2026
Great service . Amenable to changes. Quick communication.
Samantha Kearney
14th Jan 2026
Second time booking with Travel Online. Paige was great to deal with. Efficient, knowledgeable, courteous and she replied promptly. Thank you.
Karen Perren
14th Jan 2026
Great communication and good service
Have used travelonline many times for great deals
Vivian Vincitorio
14th Jan 2026
Excellent service as always! We will be booking our next holiday with you again!
Michelle Ryan
14th Jan 2026
Easy and comprehensive great work.
Wayne Pearsall
14th Jan 2026
Travel Online- Emma B took all the hard work away.
Everything was smooth and well planned - all we had to do was show up and enjoy! Highly recommend
Sandy Felstead
14th Jan 2026
Wonderful Holiday
Rehana Chowdhury
13th Jan 2026
Amazing service. What a great holiday and suggestions offered.
Ninette Nell
13th Jan 2026