TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,736
Average Rating: 4.85 out of 5

Customer Service Reviews

Great service, had no issues 

Sue Hutt

21st Feb 2024

On the whole our experience with travel online was good, easy to book and all went as expected in the end. A couple of phone conversations and emails weren't followed up on, so I had to re-initiate contact and explain my query or confirm change of flights etc. again, but other than that, I was happy with the service provided. A lovely touch was the carry bag I received upon arrival at the airport. This was very timely as the strap on my bag had just broken, so I used the bag throughout the week as a beach/shopping bag. I also liked that it was made by local Fijian women who are being assisted with opportunities for income generating projects such as this. I would definitely book another holiday with Travel Online. Thanks for a great trip!

Corinna Millar

21st Feb 2024

The staff are amazing and accommodating!!

Jeremy Webb

21st Feb 2024

You guys have been amazing to deal with! We had a few admin hiccups (our fault) but you supported us in resolving the issue and getting us on our way without question.
And every question we had along the way, your team were terrific at responding within a short period of time. That's a service that is rare to find these days so thankyou.
Would highly recommend and will be using Travelonline again.

Gabbrielle Ring

21st Feb 2024

I've received good service from Natasha, it's my first time using this travelonline but I wasn't disappointed I have already recommended to my friends.
Thanks for your service, the pickup from the airport to the hotel and back was great.
Thanks again!

Fraser Wood-burgges

20th Feb 2024

Very easy to book and Maria was very helpful

Michael Cox

20th Feb 2024

Excellent

Rodney Carra

20th Feb 2024

This is the second time I have used TravelOnline, and again the service and the product have been faultless. This service is so easy to use, and if there are any questions, a response was made available very quickly. We will definitely be using TravelOnline again to book our next holiday, and we'll definitely be recommending the service to friends.

Jamey Mullen & Jo Dew

20th Feb 2024

I must admit i was concerned at first reading the reviews of this company and i raised that with Nicole from day 1 but she was very good. The price was so much better than any others we had received for the same holiday & some great dded extras

Cannot complain 1 little bit

Thankyou very much

Carina Mercer

20th Feb 2024

Amazing service as always by Travel Online. That is why we keep coming back for our holiday bookings.

Shane Mulveney

20th Feb 2024

Quick and easy

Nicholas Jones

19th Feb 2024

The ladies at Travel Online were always quick to reply annd answer any questions we had.
Great service and advice. I would recommend them in the future.

Mel Meehan

19th Feb 2024

Thank you for our arranged trip to Fiji. Also thanks for checking for other flight options when our flight was delayed a day.

Glenn Maslin

19th Feb 2024

Always get amazing service through TravelOnline that's why we keep coming back 

Jake Forbes

19th Feb 2024

Thank you travel online for the fantastic service everything was made so simple and easy 
Made our holiday so enjoyable definitely be recommending to our family and friends 

Danielle Russo

18th Feb 2024

All round, a great package deal, especially the VIP Finns pass. Would recommend you to all my family and friends.

Robert Thwaites

18th Feb 2024

The service was great we are satisfied customers

Ross Sciacca

18th Feb 2024

We saw the advertisement for a holiday in Bali
We are so glad to book through the company Travelonline, not
Knowing what to expect in Bali for our 2nd time being there they made
Everything easy from booking flights, hotel, pick up and drop off at airport and
Awesome bonuses for us at Finns Beach also at the hotel.
Would definitely recommend and book with again.

Sharlene Dixon

18th Feb 2024

First time user

Cherie Clark

18th Feb 2024

Great company to deal with , emails and phone inquiries answered promptly 

Robyn Irene Krt

18th Feb 2024