TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,286 customer reviews

Just thrilled with the service we received from TravelOnline. The booking was so easy to do, any query was answered quickly and efficiently. All the paperwork was sent to me explaining everything together with my flight tickets, hotel booking, taxi booking and additional vouchers. I cannot fault this company at all and would highly recommend them to anyone thinking about booking a holiday. Very Many Thanks

Jacqueline Primiano

19th Jun 2025

I have booked through Travelonline before and always get great service and friendly staff.

Avis Rumball

19th Jun 2025

Everything we expected...
Good Flights with Cathay.
Good Transfers...
Good Resort
Great value !
Thanks
Don

Donald Stewart Mcalpine

19th Jun 2025

We LOVED our holiday. Everything went smoothly and we were very happy with the service.

Chloe French

19th Jun 2025

Great service as usual I had to make a few changes to my booking but was changed with no trouble I highly recomend Rhiannon amd all the agents to be honest as they all helped to produce the perfect family holiday for us .

Elizabeth Ruffles

19th Jun 2025

Once again great service from Kristy and Travel Online .

Peter Fraser

19th Jun 2025

Very easy to use and helped us with all enquires

Timothy Carroll

19th Jun 2025

Fast response, no unpleasant surprises during our trip, everything PERFECT

Ana Luiza Costa

18th Jun 2025

It was so nice to get a friendly consultant who was helpful, knowledgeable and did not pressure us at all. She organised a wonderful package that suited our needs with a competitive price. All aspects were well organised both prior and during our stay. Keep up the great work......will recommend Travel On Line to anyone I know who is looking for a holiday package.

Pat Brida

18th Jun 2025

Trip went exactly as planned. Highly recommend

Gary Robertson

18th Jun 2025

Great service would love to stay in touch for when you have specials

Maria Cetraro

18th Jun 2025

Great variety of travel deals with bonus inclusions. Very easy to book and communicate with, Will book again!

Sarah Rust

18th Jun 2025

Very professional service with email reminders and vouchers, always great prices.

Lisa Wallis

18th Jun 2025

The service was fantastic, everything ran smoothly and the price was genuinely great.

Rick James

18th Jun 2025

Everything worked smoothly. Questions I had pre-travel were answered quickly and completely. Would use again!

Rachael

18th Jun 2025

Great service. Offered a cheaper package deal than the hotel directly. Can customise your holiday for you. Highly recommend and will (and have) booked through TravelOnline again

Lauren Clark

17th Jun 2025

Great service and package that was provided.

Felicity Carlile

17th Jun 2025

This was our first time using TravelOnline. Our holiday was good value for money, the communication was excellent, it was well organised, and everything ran smoothly.
We would use TravelOnline again and recommend you to family and friends. Thank you. :)

Paul La Vale

17th Jun 2025

Lisa and her support at this wonderful agency was awesome!
The whole trip and the extras (vouchers) were very well presented and I would recommend TravelOnline to anyone wanting a great travel experience.

Stephen Atwill

17th Jun 2025

I would definitely use TravelOnline again. The extras included in the package were great, and I could not find a better deal anywhere, including directly with the hotel. the communication was fantastic and prompt, and the booking, including transfers, was exactly as promised.

Lissa King

17th Jun 2025