TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,372 customer reviews

We have used travelonline.com previously and they did not disappoint second time around. The process from start to finish was first class. Great deals. Highly recommend.

Linda Farquharson

5th Jul 2025

Great communication and very easy to deal with.
Thanks so much.

Richelle Gamble

5th Jul 2025

Service was great and easy to deal with.

Justin Kelly

5th Jul 2025

Everything went as planned with no hassle. I messed up a birthday and that was fixed quickly when I let you know.

Patrick Seay

5th Jul 2025

From the initial quote to making a reservation, the online platform was easy to use. The entire process was really user friendly and our holiday was excellent. Everything was arranged for us and was seamless from start to finish.

Belinda Woodard

4th Jul 2025

My first booking through Travel Online was great and very smooth. Any enquiry we had I received a prompt response via email. The prices are very reasonable and all the inclusions we had were amazing and all were redeemed without hassle. We will definitely be booking through Travel Online again for our next trip.

Tyler Scamozzi

4th Jul 2025

Great service. Thank you

Rosemary Morrison

4th Jul 2025

Booking was so easy and quick and the subsequent questions, queries, changes were are handled very quickly. It was a very easy proccess am I was very happy with it.

Theresa Knowles

4th Jul 2025

Excellent service as usual. Great company to deal with. Helped in every way

Denise Kincade

4th Jul 2025

Prompt and accurate.

James Jacobsen

4th Jul 2025

Very helpful could not ask for better service

Catrina Neilson

3rd Jul 2025

I cannot fault your professionalism and the speed in which our transfer pick up was rescheduled after our flight was cancelled.

Annette Lawson

3rd Jul 2025

Have used Travelonline twice now and both times have been extremely happy with the service.
I would and have recommended Travelonline to family & friends.

Judith Moen

3rd Jul 2025

Maria was very helpful and did a great job organising a few different bookings with all of our family and friends.

MICHELLE JOY ROSS

3rd Jul 2025

So easy to deal with, great communication. Simple and easy to book and good prices too

Bradley Gerring

2nd Jul 2025

Had an awesome trip planning our next years one!

Rachel Winsley

2nd Jul 2025

The whole experience from booking through to our stay at the magical resort we chose in Bali was made so easy by the friendly and knowledgable Consultant Kristy.
Thanks so much for your work and especially for the included Spa Treatment in Ubud that you included. We all thought it was the best Spa and treatment we have ever enjoyed in Bali and we have visited there 9 times now.
Thanks again - we will be back to book again in the very near future.

Peter Quirk

2nd Jul 2025

TravelOnline were fantastic. Natasha was lovely. Extremely helpful. Thorough in her explanation, nothing was a problem. If office was close and you needed to talk to them , they called you back early the next morning.

Alison Mary Ede

2nd Jul 2025

Thank you happy we found this deal and site. Thanks for making our holiday happen we are super appreciative

Kerryn Bishop

2nd Jul 2025

TravelOnline was fantastic to deal with. Due to a health issue, I needed to come home early and nothing was too much trouble. Thanks so much for your help.

Lee

2nd Jul 2025