TravelOnline Reviews

Customer Service Reviews

Total Reviews: 10858
Average Rating: 4.84 out of 5

12th Oct 2021

I have not used your business or travel on line before so a bit panicky.
But booking confirmed, informative emails, and a fantastic bargain stay at the Crown Metropol Perth .
Thank you I will definitely use your service again.

- June Tognolini

11th Oct 2021

Very professional service, I had one query and it was answered in a very timely manner.
I would be confident and happy to book through your company again.

Thank you

- Ed Simkins

10th Oct 2021

Very happy with all aspects, easy to book online, timely reminders and all information regarding travel bookings, highly recommend

- Tania Anderson

8th Oct 2021

Thanks. Everything was professionally handled so I've booked several more trips!

- Helen Walsh

5th Oct 2021

No issues at all booking with these guys!

- Kyren Neverling

4th Oct 2021

Fantastic to deal with will use again
Thank you

- Kasey Collins

2nd Oct 2021

Couldn't fault the service we received even when a Covid lockdown got in the way initially. Friendly and efficient all the way.

- Jackie Burdett

1st Oct 2021

Amazing deal and everything fell in to place
Easy to deal with

- Stephanie Carr

26th Sep 2021

They were excellent especially when we transferred my sisters deposit onto my booking as she was unable to attend due to COVID lockdown in NSW. Would highly recommend your agency to anyone travelling in the future.

- Kathleen Baker

25th Sep 2021

Very simple process to book, small deposit required and we had plenty time to pay the balance. Excellent value on the excursions and breakfasts included in the deal. Highly recommended!!

- Gavin Kukard

23rd Sep 2021

Very easy to book and confirmation email had all the information I needed. Would definitely use again and happy to recommend.

- Carey Rykenrapp

22nd Sep 2021

We would not hesitate to book another holiday through Travel Online! The process was quick and easy, with our holiday going as smooth as we could have hoped for.
Everything was sorted for us, and all we had to worry about was packing our suitcases! The price also couldn't be beat, and we even have friends and family who are thinking of booking their next holiday too :)
Thankyou for making our holiday unforgettable!

- Koby

21st Sep 2021

Given the repeated lockdowns and changes in dates I proposed, the service was always very accommodating. I was always offered change of date or refund

- Peta Chapotet

21st Sep 2021

I just want to say thank you for everything. We always use Travel online you are all so helpful. We had a wonderful time away.

- Sara Leo

20th Sep 2021

We had a fantastic time on Hayman Island and it was so easy to book this holiday with TravelOnline. It was also cheaper than other quotes I had for the same holiday.

I highly recommend booking with TravelOnline and we will be using them again for future holidays. Ann -QLD

- Ann Harris

20th Sep 2021

Very happy with the service received. Helpful and obliging

- Roger Vanstone

20th Sep 2021

Easy to book service and would use again .

- Carolyn Smith

18th Sep 2021

Excellent service with easy access to tours and accommodation packages. It was a seamless experience and we could not have been happier with the results. We will use the service again

- John Hughes

15th Sep 2021

The trip package and inclusions were a great deal and value for money and it meant we didn't have much to worry about organising. Lisa and team were a pleasure to deal with and they replied promptly with our questions and kept us informed of any changes. Will deffinately use again!

- Phan Do

12th Sep 2021

Received excellent customer service for this booking. Staff were very responsive, helpful and professional.

- Danijela Lulic