TravelOnline Reviews

Customer Service Reviews

Total Reviews: 11441
Average Rating: 4.84 out of 5

Rating:
26th Feb 2023

Gave us all the information we needed and everything was organised when we arrived. Excellent trip. Will be booking through TravelOnline again!

- Deanne Van De Graaf

Rating:
25th Feb 2023

Very happy with Travelonline, used this company a few times now and never had a problem. The extra things required were noted and carried through to the place going to. Everything is clear to understand when booking and follow up correspondence. Very attentive to responding to your emails and questions and would have no hesitation in booking a holiday again through them.

- Debra

Rating:
25th Feb 2023

Always available to answer questions and assist in any way possible.
Everything went smooth as possible and price of package was fantastic

- Brendon King

Rating:
25th Feb 2023

I highly recommend TravelOnline if you require a travel consultant. They always replied promptly and pleasantly to my queries and our holiday was enjoyed without a hitch. Thank you Lisa, Nicole and team.

- Matthew James Chambers

Rating:
25th Feb 2023

Thank you for assisting us with our trip to Bali. We could not fault any part of your service. Our drivers to and from airport were polite and caring and our accommodation was perfect. We had the best trip and would certainly use you again. Thank you!

- Catriona Margaret Selwood

Rating:
24th Feb 2023

Would recommend. 2nd time using travelonline and both times were seamless. And when we were having issues with our hotel, Lisa did what she could to assist and followed up with us also. Thank you

- Angela Knook

Rating:
24th Feb 2023

Process all seemed to go pretty well. No issues with the booking, payment or vouchers.
Online booking system allows flexibility & choices.

- Christopher Raper

Rating:
24th Feb 2023

Thoroughly enjoyed our stay and booking via travel online. I thought the price we paid was very reasonable and will look to book through this provider again.

- Megan Waddell

Rating:
22nd Feb 2023

Overall it was pretty good. Had to chase
up vouchers once but otherwise service was good and prices better than flight centre. Will use again ;-)

- Shane Eustice

Rating:
22nd Feb 2023

Very happy with the service

- Guy Carrison

Rating:
21st Feb 2023

Kristy was amazing!

- Elli Logan

Rating:
21st Feb 2023

We are happy to deal with travelonline for our travel needs. We had no problems with out trip to and from Bali and will be keeping our eyes out for anymore travel bargains in the future.

- Ian Rosie

Rating:
20th Feb 2023

Great service and communication, all flights on time etc. Thanks for helping me celebrate my birthday on that beautiful island.

- Marcelo Lagos

Rating:
20th Feb 2023

Yes we would highly recommend Travel Online. We were able to utilise our Travel Credits with ease.
Kristy was always professional and easy to deal with.

- Gregory Krieger

Rating:
18th Feb 2023

This company has been fantastic. We got a great deal with so many extras we were able to use throughout our holiday. All interactions have been very positive and prompt. They even were flexible with the transport which really helped us out! Would recommend

- Rachael Ducat

Rating:
17th Feb 2023

This was the first holiday we have booked together and booked online and we could not have been happier with the service we received. Any emails or phone calls were returned within 24 hours. Travel Online were easy to book through and easy to deal with, they helped to make our first holiday together perfect, thank you.

- Michael Brown

Rating:
17th Feb 2023

I would highly recommend Lisa Scull and all the staff at travelonline
Everything was seamless which made the whole experience even more special
Thanks everyone

- Nicholas Ball

Rating:
16th Feb 2023

I have recommended travelonline to about 400 people already since booking our holiday to Fiji. Great prices, smooth booking process, clear communication and most importantly, we had an amazing holiday. Definitely recommend!!

- Kimberley Mcivor

Rating:
14th Feb 2023

Polite and helpful staff!
The team were quick to respond to any of my questions and made our holiday stress free.
Thanks so much!

- Guy Swinnerton

Rating:
13th Feb 2023

Such a smooth and easy booking service, and always quick to reply to any of my queries. We will definitely use you guys again! Thank you for an incredible package. Fiji was insanely beautiful, better than expected.

- Jenaya Chapman