TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,169 customer reviews

So easy to book through, love the deals that have transport especially when you are going to an airport you have never been before.
Staff at travel online were so helpful and informative. I will book again.

Karen Frost

7th Jun 2025

Thank you so much for the exceptional service you provided. This was especially appreciated given we needed to cancel our original booking due to health issues. No problems with travel insurance & rebooking once able. Also booking our Whitehaven Beach Cruise through Travelonline was actual cheaper than through the company. We loved the sunset cruise you provided as a complimentary event.

Beverley Milson

7th Jun 2025

Great service through travelonline - excellent value package and great communication, everything went seamlessly and made for a very relaxing getaway. Will definitely use again.

Tara Fittall

7th Jun 2025

Nicole was very helpful, clear prompt communication and assisted with changing our booking with ease.

Jaclyn Collins

7th Jun 2025

Thank you for organizing a fabulous holiday! Everything went very smoothly.

Nardia Carraro

6th Jun 2025

Natasha was a great help in organising our Bali trip would use travel on line again

Michelle Burns

6th Jun 2025

She was helpful but lots of phone calls chasing up my quotes though. When I called back I had a long wait time.
Maddison provided fast, effective service and was very thorough- thank you. Our first choice fell through so she provided alternative quotes/ options.

Kerryn Anne Deayton

5th Jun 2025

Fantastic customer service and an unforgettable holiday

Rhiannon Cunningham

5th Jun 2025

Everything worked out beautifully, and calls made prior to the trip, were answered quickly and efficiently.

Lucia Perri

5th Jun 2025

Super easy to communicate with, fast responses and would definitely use again. This is our 2nd trip with travel online and will recommend to everyone!

Owen Klasson

5th Jun 2025

First time we had used TravelOnline - very impressed. The various options to upgrade our room and flights from the original search was prefect. Everything ran smoothly and will definitely use the service again. Lisa's information and promptness was well received. Great job

Lynn Hutchison

5th Jun 2025

Always book our holidays through Travel Online. Trustworthy, get packages and easy to communicate with! If it's not listed with Travel Online, we aren't interested!! Thank you once again for helping us create a great holiday!

Tegan Burr

5th Jun 2025

Everything went smoothly. We had a fantastic holiday and booking through you was simple.

Christopher Knott

5th Jun 2025

Our family book all of our holidays through Travel Online, professional friendly easy process Thankyou Travel Online

Vicki Crosbie

5th Jun 2025

Great communication. Great packages. It's my 3rd trip with Travelonline and everytime it has been seamless. The agents are very patient and do their best to get the best deal for you. Highly recommend.

Katerina Vasilopoulos

4th Jun 2025

Good value package and reliable hassle-free service for booking a quality resort in Fiji.

Barry D

4th Jun 2025

Travel online were fantastic. Giving the option to pay off holiday for those who cannot afford a holiday straight up.
Highly recommend. Staff were prompt with their emails and answers if you had questions. Very easy to deal with. Absolutely will be using again.
Thanks travel online.

Emma Sundblom

4th Jun 2025

Great experience, quick response to questions & alterations to booking, will definitely use your company again

Cameron Rich

4th Jun 2025

Timely and helpful responses to enquiries about my booking.

Leah Simmons

4th Jun 2025

Excellent and prompt communication and service! Thank you

Sylvia Giourgas

4th Jun 2025