TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,602 customer reviews
Easy to navigate and all organised with minimal effort!
Thank you for helping us have such a fantastic family trip!
Bronwyn Dormer
8th Mar 2026
We really love the Padma Resort Legian and this was our 4th visiti. We will be returning. Thank you.
Annette Geikie
8th Mar 2026
Online booking was well done and very informative.
Vicki Krosch
7th Mar 2026
It was best of all holidays I had so far.
Vinod Prasad
7th Mar 2026
Very patient and helpful in assisting us with our requirements
Matthew Smith
7th Mar 2026
Great service
Michelle Plunkett
6th Mar 2026
Amazing service. Will def use you again for my next trip. Great job!!
Janelle Green
6th Mar 2026
Good one Natasha
Mark Fallon
6th Mar 2026
Great deals.
Great service
Joel Davie
6th Mar 2026
Excellent service from Natasha
Vicki Mcdonald
6th Mar 2026
Very efficient and courteous
Deborah Johnson
6th Mar 2026
Natasha was very helpful in fulfilling another resort, when my one was unavailable.
Janice Martin
6th Mar 2026
Working with TravelOnline.com was nearly as enjoyable as our beautiful holiday. Everything went as planned and the consultants are wonderful to deal with.
Don't hesitate to book through them
Sean Christie
5th Mar 2026
The booking process was seamless. I was kept up to date with all relevant information by both travelonline and the Sebel so I was very happy with the service I received.
Gerlinde Brohier
5th Mar 2026
Excellent service from Natasha R. Will continue to use Travel Online, this is the second time I've used them. Thank you!
Nataly Vanesa Galeano Pineda
5th Mar 2026
Love travel online freedom to modify quotes and change dates and always a consultant to call if you have any questions and every consultant I have talked to has personally been to most resorts we have stayed at and give real feedback on resorts this is our 4th trip booked with travel online
Graeme Cooper
5th Mar 2026
Natasha was extremely helpful in being able to manage our booking for 3 couples with a stopover in HK
Robert Blanchard
5th Mar 2026
Easy booking process, helpful emails with clear communication, reached out on one occasion via email and had everything sorted by end of the day package pricing wonderful would definitely use travelonline for future holidays.
Sarah Deery
4th Mar 2026
Thank you travel online. This has been such an amazing experience. Every thing was made so easy. You Itinerary went to exact plan with no hiccups at all. Very grateful for the amazing holiday I booked with you
Kerry Jenkinson
3rd Mar 2026
Booking experience was easy, and everything clear and easy to understand. Would not hesitate to use this service again!
Annette Dale
2nd Mar 2026