TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,533 customer reviews
Very happy with the quick replies for all my questions. Definitely will recommend booking through travelonline.
Kandy Gabriel
3rd Aug 2025
Fantastic service and awesome holiday. Everything was arranged and easy to navigate.
Elizabeth Pellow
3rd Aug 2025
we only ever use travel online for our holiday travel needs. Reliable and competent great customer service.
Nicole Pennisi
3rd Aug 2025
Fantastic service
Carin Benne
3rd Aug 2025
Very punctual, clear and informative. Quick responses and helpful feedback.
Jessica Kamal
2nd Aug 2025
The holiday was fabulously. Everything you promised, you delivered. Great service from start to finish.
Joseph Mansour
2nd Aug 2025
Highly recommend using travel online. Great deals on offer. Great service. Everything is planned for you. Will continue to use this company!
Grant Dobosz
2nd Aug 2025
drivers were very friendly, helpful with local news and very courteous
Kenneth Orbell
2nd Aug 2025
Nicole C made booking our holiday a breeze, every thing was done all we needed to do was show up and enjoy
Leanne Linsley
1st Aug 2025
Thank you Lisa for giving us the opportunity to see Bali and resort. You are the best travel consultant we have ever had.
Thank you for your service and professionalism.
Marina Gutkin
1st Aug 2025
Awesome customer service and support Thankyou again
Kim Martin
31st Jul 2025
My booking experience was so easy and smooth
Keti Grujovska
31st Jul 2025
We have found a real gem with Travel Online. They had everything sorted for us at the best price. Really great value.
Russell Harbour
31st Jul 2025
Very satisfied , could not fault your service :)
Regularly updated us , regular alerts, easily followed information .
Mark Williams
31st Jul 2025
Would like to thank Emma for arranging our trip everything was planned so well and no issues .The only problem was the flights to bali and returned were delay no fault from Emma and team. Thank you Emma
would highly recommend you guys and will book again on our next trip.
Aaron Mercer
30th Jul 2025
From the start it was made so easy to book a holiday for our family, love having flights and breakfast included especially for a family of 5. I would definitely recommend travel online
Cheryl
30th Jul 2025
Always prompt with the information. Great Deals!
Samantha Taylor
30th Jul 2025
Your service was fantastic and our deal was excellent. Fast and efficient booking. Easy to book on line! Will be booking with you again.
Will be looking for a similar package next year!
Denise Taylor
30th Jul 2025
This was very easy way to travel. All was included and done for you. Very helpful.
Leeann Colivas
30th Jul 2025
10/10 would recommend and we will be using again! Nicole was amazing!
Katelyn Morgan
30th Jul 2025