TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,691 customer reviews

Very streamline service. Emails were courteous and helpful and all required information for travelling provided.
Very happy with all transactions and communications an I would highly recommend Travelonlibe.

Lily Smith

10th Feb 2025

Good service and customer support.

Kinneri Jagdishchandra Patel

10th Feb 2025

The hotel was great if you like Boutique properties the staff were excellent and the perks were good the upgrade to the pool access room was welcome and they had the Longest Happy Hour I've ever seen 1-10.30pm!! The highlight was our complimentary day at Finns Beach Club it was awesome very classy and had a trendy vibe. I didn't really like the area our Hotel was in but as we ventured out with a driver most days it didn't really matter. Yes I would definitely recommend you this package was a great deal.

Barbara Popa

10th Feb 2025

Great recommendation

Amanda Baird-johnson

9th Feb 2025

Everything from bookings to driver pick up was on point & as advised.
Great having reminder emails & contact via WhatsApp whilst away

Nicola Chiera

9th Feb 2025

Booking was quick and easy, and everything was explained to us in writing. Thank you for putting my request to Blu-Zea about staying on the 3rd floor facing the Beach Restaurant. The Private Car Transfers were great. Great job. Thanks

Bruce Robinson

8th Feb 2025

Great service. Any questions were answered promptly

Samantha Burke

7th Feb 2025

Service was excellent, the trip was smooth with no issues.

Shakeel Singh

7th Feb 2025

Easy to book and pay for. Brilliant price for the package we booked. Would book through them again.

Michelle D

7th Feb 2025

Great service,very helpful with any questions.
Always returned the couple of phone calls I made,thank you Nicole.

Maree Ellen Stewart

7th Feb 2025

Online booking was easy, followed up by good communication from Natasha. I recommend TravelOnline.

Miles

7th Feb 2025

I was really happy with the service provided. The team gave prompt service to my enquiries and I was really happy with all the communications provided. Great deal.

Sonya Sherman

6th Feb 2025

Fantastic service before leaving and everything went smoothly when we were away.

Melinda Kopp

6th Feb 2025

10/10 easy, best value for money, well organized!

Julee

5th Feb 2025

The price and inclusions were great and really helped to make it a great holiday especially when I forgot that we had a $500 food and beverage credit! Definitely a welcome surprise when I was checking out. Everything was easy and made for a memorable holiday.

Katherine Crosara

5th Feb 2025

Will certainly recommend - Natasha was most helpful

Yvonne Dawn Harvie

5th Feb 2025

The package for this trip was of really good value, especially daily access to Finns Recreation and Beach Clubs.

Victor Ding

5th Feb 2025

Lisa was great and the whole experience was easy and everything was thought of and organised so well.
Any questions were answered rapidly and it was so convenient to have a package that included everything from transfers to breakfast daily to the amazing free inclusion of Finns beach club which was a highlight!
I will definitely use travelonlone to book another vacation.

Sarah O'keefe

5th Feb 2025

This is my second time using Travel Online and would certainly recommend their service. I hopefully will be using them again.

Robyn Martin

4th Feb 2025

Could not ask for anything better

Robert Yuile

4th Feb 2025