TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,137 customer reviews

Great service. Easy to book and wonderful holiday packages.

Annette Marriner

11th Nov 2025

We have dealt with other online travel companies in the past and this is the 3rd time we have dealt with TravelOnline when going to Bali. The process of dealing with TravelOnline is seamless and stress free. Keep up the good work.

Peter Oates

11th Nov 2025

Once again our experience with TravelOnline was floorless. Kristy got our trip together with our specifications very professionally and was very helpful and knowledgeable. We highly recommend TravelOnline to family and friends.

Garry Tomkins

11th Nov 2025

Travel online always very easy to deal with and everything goes smoothly without a hitch

Dimity Murdoch

11th Nov 2025

Very easy to deal with you guys and helpful if I was unsure on anything

Robert Torr

11th Nov 2025

Beautiful and amazing service

Filomena Mauia Filoa

10th Nov 2025

I'm a returning customer and would definitely recommend you to others. Your package's and services are excellent. Keep up the good work.

Michael Swaby

10th Nov 2025

Thank you so much. We had a really great holiday and appreciated your service

Jeffrey Lardner

10th Nov 2025

Could not fault the service from Travelonline. A great deal.

William Ayres

10th Nov 2025

very good thank you Lisa..

Angelo Cardamone

10th Nov 2025

The process of booking our holiday through to the end of our holiday, I have received exceptional service. Highly recommend and will be booking again.

Melissa Murray

10th Nov 2025

Great service, great deal and I would highly recommend TravelOnline to other travellers.

Julie Cowan

10th Nov 2025

Our second time using Travel Online for our holidays. Great service and wonderful prices with fabulous value for money.

Maaja Jensen

10th Nov 2025

Our holiday package was excellent. The details provided of our trip were thorough and timely. I was even provided a booking code for my airline to select seats ahed of the trip.

On arrival, we were met by a very freindly driver, who escorted us to the car and drove us to our hotel. Check-in was a breeze and we enjoyed our first night restfully.

The rest of the trip was fine. Navigating the chaotic traffic was made easier once we found the local Grab app.

The hotel allowed us a slightly later check-out than normal, which was helful, and we were met by our driver, as planned, to drive us back to the airport with plenty of time to relax before boarding our flight for home.

Overall, very pleased with the service from Travelonline. Communication via Whatsapp is great. We had a very pleasant holiday break.

Paul Baston

10th Nov 2025

We had such a wonderful experience with Travelonline! Natasha was AMAZING! She was incredibly helpful, positive, and thorough throughout the entire process. Every detail was taken care of, and looked after, which made the trip seamless — we ended up having an amazing holiday thanks to her help and organisation. We were also so impressed with the great deals and prices they were able to find for us — incredible value for such a fantastic trip! Highly recommend to anyone looking for a stress-free and well-planned getaway.

Kate Prime

10th Nov 2025

Everything ran smoothly.

Anne Jolley

10th Nov 2025

Always answered our questions promptly. Booking paperwork received and everything clearly set out.

Lynette Gilmore

10th Nov 2025

Travelonline were absolutely fabulous to deal with. The process was easy. Thank you to all that made our much needed holiday incredible. We will use you again!!

Josie Pacifico

9th Nov 2025

Was so easy to deal with and helped with any questions we had. Will definitely book again through you guys

Ashley Whitehead

9th Nov 2025

Everything went seamlessly. No problems and no concerns.

Danny Field

9th Nov 2025