TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,845 customer reviews
Very happy with Kristy's work on handing the organisation with large group.
Anne Trueman
25th Apr 2026
Used travel online before good company and good deals everything went according to the itinerary will be using again very happy
Gary Fitzgerald
25th Apr 2026
Pleasure to deal with. Efficient. Information received timely. Good value deals to choose from. Travels all went as planned.
Nicole Drummond
25th Apr 2026
Yes I would recommend and definitely use again Kimberley answered all of my questions very helpful.
Kimberley Hoare
25th Apr 2026
Our holiday went seamlessly. Natasha answered any questions we had. Transfers were easy. All in all, We would definitely use Travel online again.
Bernadette Despot
24th Apr 2026
Fantastic service, all enquiries were promptly answered and the whole packaged holiday was value for money.
Robert Thwaites
24th Apr 2026
I was a bit unsure about orgaising a trip away online but everything was made so easy for me to do. would highly recommend using TravelOnline.
Elizabeth Louise Skinner
24th Apr 2026
great job keep up the great work
Matthew Wren/Edith Wren
23rd Apr 2026
Great service and all my questions were answered
Benny Coutinho
23rd Apr 2026
Very professional from booking hotel and transfers.
Kate Long
23rd Apr 2026
Very helpful and friendly. She was able to assist with anything we needed. Great experience.
Amy Louise Houchin
23rd Apr 2026
Incredible service, helped us reschedule the date, provided details and reassurance when cyclone was going through. Really appreciative and will book with Emma again.
Shaniah Langridge
22nd Apr 2026
Great service, staff were very responsive to my questions and helped us when we asked. Very professional and polite. Have used the service twice and will use again.
Kasse Tollan
22nd Apr 2026
Lisa was fantastic. When our flight was diverted due to an unruly passenger, she was so quick to respond and contact our hotel to advise them. Everything was so well organised in Phuket and my family had a wonderful time.
Shannon Sumner
22nd Apr 2026
The team were easy to deal with. Clear communication and responsive when asking questions. Would happily book through them again.
Feliciy Harper
22nd Apr 2026
Everything was made very easy to book a holiday and doing progress payments makes it so much easier as well. Thank you so much for all your assistance and the great deal we were able to secure it made it easier for our sons and their girlfriends to come along too
Karen Bowe
22nd Apr 2026
So helpful and got me the best deal thank you for helping
Lisa Munro-mcclintock
22nd Apr 2026
Easy to deal with and very helpful
Ryan Anderson
22nd Apr 2026
Good service.
Shane Turner
21st Apr 2026
Kimberley was fantastic at organising all of our travel needs. We recived lots of great bonuses in our holiday package.
Kim Jeffree
21st Apr 2026