TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,702 customer reviews
Tanya is amazing
Pamela Oldfield
27th Aug 2026
I have not booked through online service before. When I saw the deal I had to do it. The process was easy. I did have a couple of questions but they were just a phone call away and all questions were answered. I would definitely use again. We had the best holiday thankyou
Kim Stevens
27th Aug 2026
Very responsive and helpful. Could not fault the customer service
Ian Nottage
27th Aug 2026
Very nice people to deal with YES I WOULD RECCOMEND YPUR CPMPANY
Gregory Samuel
27th Aug 2026
Fantastic deal. All went smoothly.
Angelina Alexiou
27th Aug 2026
How amazing, booked everything online and it all just fell into place so easily
Highly recommend Travel online
Thank you soo much !!
Rhonda Campbell
26th Aug 2026
Great package deal.
Quick, efficient and timely emails etc.
Effortless.
Darryl Evans
26th Aug 2026
Good
Lalanie Jayawardena
26th Aug 2026
A good deal thank you. I don't like being back home in the cold and with grey skies though :( .
Robert Jennings
26th Aug 2026
Hassle free, helpful and responsive
Fiona Bullman
25th Aug 2026
Cannot praise the service from Kimberley S and Travelonline highly enough. We had an amazing holiday at a fantastic price. We will definitely book again.
Many thanks!
Paula Rae
25th Aug 2026
can only recommend the great service provided by the Travelonline team, will use this service in the future.
Werner Kretschmer
25th Aug 2026
Very helpful and flexible with changes of options for travel arrangements, would hope to make further bookings through this agency
Robert Webb
25th Aug 2026
Great service from Tanya - very responsive and professional
Sally Wong
25th Aug 2026
Too good
Giuseppe Colosimo
25th Aug 2026
competitive pricing, easy to book, easy to add on, responsive, vouchers easy to use. Great overall, will use again.
Lauren
25th Aug 2026
Great holiday booking with the Travel On-Line team for a one stop shop experience. One minor glitch during departure check-in which Singapore Airline staff fixed for us, the remainder of the holiday went smoothly.
Russell Baker
25th Aug 2026
very helpful, prompt responses
Stephen Haynes
25th Aug 2026
Lovely to deal with and helpful when queries and changes made
Tamara Jones
25th Aug 2026
Great service, very responsive.
Lyndell Day
25th Aug 2026