TravelOnline Reviews

Customer Service Reviews

Total Reviews: 11462
Average Rating: 4.84 out of 5

Rating:
13th Feb 2023

Such a smooth and easy booking service, and always quick to reply to any of my queries. We will definitely use you guys again! Thank you for an incredible package. Fiji was insanely beautiful, better than expected.

- Jenaya Chapman

Rating:
12th Feb 2023

I have booked with Travel Online many times since 2011. Always an easy experience. Staff are great, most importantly consistent.
Thank you.

- Tania Cosco

Rating:
6th Feb 2023

Very happy with the holiday and package Shameem has chosen for us. We will definitely contact her again to organise our next holiday. Thank you Shameem

- Tereza Mensdorff-pouilly

Rating:
6th Feb 2023

Excellent service. All queries were handling quickly and efficiently. Trip specials and discounts offered were great.

- Debbie Albagly

Rating:
6th Feb 2023

Great team at Travelonline - it was so easy and effortless to book and everything was managed to the last detail. It included the full package (flights, accommodation, transfers) and a great bunch of other freebies.
You are really excellent at what you do so please keep this up !! :)
We would certainly recommend you - we already have to our friends !!

- Asha & Noel Dharamdas

Rating:
6th Feb 2023

Highly recommended. We requested a couple of changes between booking and our trip, nothing was too much trouble. Lisa was fantastic to deal with and I intend to use her in the future. Thank you Lisa !

- Michael Shields

Rating:
6th Feb 2023

Thanks for reaching out, as I was going to send a note today to thank you !

The holiday and inclusions went off perfectly and we will certainly utilise the service of Travel online in the future !

- Scott Gardiner

Rating:
5th Feb 2023

Great Service & the booking process was simple & smooth. Will book through you again

- Catherine Erskine

Rating:
3rd Feb 2023

First time booking with TravelOnline, very happy with our experience. Will be using TravelOnline again for our next holiday.

- David Spencer

Rating:
1st Feb 2023

Great, friendly service. Easy to deal with and trip itinerary ran smoothly, including all transfers. Would happily choose Travel Online to book our next trip.

- Gordon Hardie

Rating:
1st Feb 2023

Very friendly and promptly replied to any queries.

The trip was great value for money, the hotel we stayed at was wonderful and we can't wait to go again.

I will certainly be keeping an eye out for future holiday offers from TravelOnline.

- Kylie and Rohan

Rating:
1st Feb 2023

Easy and efficient service
Very competitive pricing

- Warwick John Caston

Rating:
1st Feb 2023

I had never bought one of these holiday packages and was amazing at how easy it was! Everything was included, and exactly what was promised to us. Even the hotel were in touch with the transfer company to confirm our ride back to the airport. All the inclusions were real value for money, would book again through TravelOnline.

- Sarah Campbell

Rating:
1st Feb 2023

Thank you for sensational service

We have used your service a few times and have never been disappointed

We will be in touch soon for our next holiday

- Desire Du Plooy

Rating:
31st Jan 2023

Great experience with travel online. The ability to choose room type, flights and any add ons and get instant quote was the best I've seen. From a customers perspective, a great set up.

Consultant Kristy was attentive and communicated promptly and made the whole experience easy.

From the moment we checked in at airport to returning home it was a seamless experience, very satisfied.

Definitely give travel-online a go and you won't be disappointed

- Orazio Coco

Rating:
31st Jan 2023

So thrilled with the organisation of this trip, awesome communication and all went to plan. Thank you for recommending The Havannah it was certainly a top pick for our 50th Wedding Anniversary celebration. Perfect pick ups, transfers and paperwork, enjoyed our holiday 100% and it is always comforting to know your travel agent is professional providing great customer service. We have booked several Travel Online trips, all with the same favorable outcome so will continue to do so in the future as our travel plans evolve. Highly Recommend this Agent.

Thank you for making our holiday stress free.
Kerrie and Kev Brown

- Kerrie Brown

Rating:
31st Jan 2023

Very easy to deal with no hassle our end

- Andrew Hodgetts

Rating:
31st Jan 2023

Definitely would recommend company

- Christine Debono

Rating:
30th Jan 2023

Excellent communication and clear instructions
Thank you

- Debra Langham

Rating:
30th Jan 2023

Had a great holiday, the hotel was really good, staff excellent. Flight bookings went smoothly. Thank you for helping to arrange our holiday!

- Sandra Tuthill