TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,956 customer reviews
Kristy was an absolute pleasure to work with. Her communication and quick response was impeccable.
Thank you!
Amy Milligan
18th Oct 2025
Can not fault Travel on Line staff, very helpful with any questions asked, all instructions for our trip we spot on. Well done.
Tracey Vietheer
18th Oct 2025
Very helpful and organised
Susan Brown
17th Oct 2025
We received fantastic and prompt service. I will definitely be using you guys again. Loved the resort and day trips. Great value for money too.
Sally-ann Nadj
17th Oct 2025
Every thing was well organised with no issues.
Keryn Burnside
17th Oct 2025
Absolutely amazing service!!!!
Very responsive and helpful.
This was our first booking overseas so we were very worried about how everything would fall into place. Everything ran smoothly without any complications or confusions!
Will definitely use again for our next holiday!
Amazing prices and package deals
Susan Carter
17th Oct 2025
Paige was very helpful and found an alternative hotel that suited my needs.
Teresa Maynard
17th Oct 2025
I found the whole experience very smooth, with excellant inclusions and will be using Travel Online for any future bookings. Thank you!
Catherine Lee
17th Oct 2025
Excellent communication and friendly staff.
Andrew Leitch
17th Oct 2025
Extremely helpful and great customer service and responds quickly
Dean Sterling
16th Oct 2025
The entire team at travelonline were helpful and took away any anxiety that comes with booking an overseas holiday - can't wait to book our next holiday knowing that we are in such great, knowledgeable & professional hands
Anthony Christodoulou
15th Oct 2025
Great Service
Lynette Jones
15th Oct 2025
Made our family weekend away really special, everything we meeded was sorted out, clear and on time.
Alex Robertson
15th Oct 2025
Efficient, good communication, found a great package, hassle free. I will return! Thanks Nicole.
Zoe Ross
15th Oct 2025
Seemless
Lynette Smith
15th Oct 2025
Thanks Lisa, we had a great trip and your team did a fantastic job of booking and making accommodations to our booking. Thank you, Nicki
Nicki Penny
15th Oct 2025
Great company to deal with. Helped us every step of the way, good communication and a seamless trip abroad. Will definitely use this company again
Corie Marsh
15th Oct 2025
Very helpful in every way. Will be booking a repeat trip very soon.
Jamie Knott
15th Oct 2025
Very easy to with and helped me with my booking.
Nicole Kowald
14th Oct 2025
Super prompt service and replies. Very efficient company. Second time in 2 yrs - so easy to modify/change dates without going back n forth. Highly recommend
Jennifer Bermingham
14th Oct 2025