TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,074 customer reviews
Nicole was fantastic & very helpful
Thankz a Bomb
Sue Bagnell
Suzanne Bagnell
3rd Nov 2025
Amazing everything was so easy and so well organised , took the stress out of planning it ourselves
Thank you so much
Catherine Wyatt
2nd Nov 2025
Thank you, Natasha we had a great time. We'll use your services again and again.
Csilla Ambrus
2nd Nov 2025
Easy booking, great deal, will definitely book through Travel Online again. Thank you
Kim Smith
2nd Nov 2025
Hi Lisa
Thank you for organising the trip everything was great from flights, airport pickups and hotel. Our room was lovely somehow we received an upgrade which was nice. Everything at the hotel from food to staff was wonderful. Will definitely use your company again and yourself if I decide another trip.
Kind Regards
Kim and Russell Morris
Kim Morris
2nd Nov 2025
Paige made the booking very easy and did everything needed! She kept in contact and rung just when we had decided to book, perfect timing !
Adele Mcdonald
1st Nov 2025
Had a great experience booking through Travel Online! Excellent value — the hotel rate was better than booking direct and included extra perks like free transfers ,drinks and a tour. Everything was well organized and on time, making the whole trip smooth and hassle-free. Highly recommend!
Janith Thiththagalla Gamage
1st Nov 2025
Really good deal to Samoa
Mariella Camilleri
1st Nov 2025
Very good service kept us informed about our trip . Thank you . Will use Travelonline again.
Lisa Slattery
1st Nov 2025
Lisa was always responsive and communicated just at the right times and with relevant information. process for booking and payment was easy and we got a great deal.
Samantha Connor
1st Nov 2025
Have book with Kristy many times. Very easy to deal with and so through
Julie Clark
1st Nov 2025
Easy to deal with and everything sorted when we got there.
James Alvanos
1st Nov 2025
Great service very quick at responding to booking .Have used many times as always been happy with the service you give .
Would highly recommend which we did to a few people on this last holiday
Cheryl De Bruin
1st Nov 2025
Easy to deal with and very helpful with quotes, bookings and changes in travel plans! We will definitely use your services again!
Katherine Pryor
1st Nov 2025
Our experience was one of 100% easy.
No stress, just plain easy in every way .
Very happy.
Russell Paterson
31st Oct 2025
I was referred to travel online by a friend and he said I'll be really happy with them . He was right ,very easy to book with and great price . Me and wife got EXACTLY what we booked . Thankyou you very much .
Paul Mallows
31st Oct 2025
Very efficient and professional
Eric Watkins
31st Oct 2025
Such a great experience. Maddi was so helpful and patient. Would highly recommend
Michelle Bayliss
31st Oct 2025
Our trip went really well I would recommend to use this service will use again for next holiday
Julie Knox
31st Oct 2025
You are easy to contact and respond quickly to emails
Staff really helpful with value holiday packages
Beverlie Wood
31st Oct 2025