TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,286 customer reviews
Everything went to plan top service thanks
Antonino Salamone
14th Dec 2025
All worked well -
Thank you
Ron Koehler
14th Dec 2025
Fabulous service .... highly recommend and we are looking forward to our next holiday booked through you
Sheridan Carter
14th Dec 2025
Fantastic trip, we enjoyed every day of our holiday this is the second time we booked with Travelonline everything went according to plan as booked, many thanks Emma for all your assistance
Antonio Di Lucia
13th Dec 2025
Great way to book a holiday. Quotes sent quickly and easy to upgrade or make changes. All paperwork received in advance. Have used before and will use again.
Thank you
Wayne Mcleod
13th Dec 2025
Our trip was planned super well. Everything flowed so well. We were fully informed throughout, communication was on point.
We're ready to plan our next trip!
Roylee Golden
13th Dec 2025
Thought your service was wonderful from start to finish.
Reminders of what needed to be done before travel were appreciated and the cars arranged for our transport from airport to the resort and return were prompt, clean and good drivers. Many thanks for arranging such an enjoyable trip.
Gail Officer
13th Dec 2025
great service thanks again
Kerrie Dennis
13th Dec 2025
Easy process, no hiccups.
Third time using you do must be doing something right !!
Julie Harvey
12th Dec 2025
So easy to choose our package and book. Everything was seamless and package was great value. Will definitely use TravelOnline again
Ginny Fellinga
12th Dec 2025
Love travel online
Julie Adams
11th Dec 2025
Travel online is my preferred booking agent for holidays close to home.
Service is fantastic and help when required is provided quickly.
It is a one stop shop for flights, hotels, transfers and I value having the ability to co-ordinate travel in the one place.
Thank you
Julie Moore
11th Dec 2025
The holiday was so smooth and all the communications were prompt and professional.
Basma El-farra
11th Dec 2025
Consultants very freindly ans helping needed to make flught changes and the process was made very easy.
Thankyou would use again.
Patricia Reid
11th Dec 2025
We had a great holiday everything spot on
We stayed at Grand Mirage Resort
Grand Mirage Resort was just fantastic
Russell Dyer
11th Dec 2025
Paige was quick at sending my quotes and my booking was done in a friendly manner.
Annamaria Barling
10th Dec 2025
Very responsive and well organised.
Marten De Man
9th Dec 2025
Easy to deal with, efficient when changes required!
Susan Lea
9th Dec 2025
Fantastic and friendly service
Anthony Day
8th Dec 2025
Thanks Lisa for booking our week on Hamilton Island which we thoroughly enjoyed to celebrate our 30th Wedding Anniversary. Not sure if you played a part in the upgrade from Garden View to third floor with a beautiful view but if so thank you very much. We loved every minute. Booking experience with you and further communication was excellent. :)
Gail Marik
8th Dec 2025