TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,488 customer reviews
So easy to book and get the best deal
Alesha Fraser
5th Feb 2026
Awesome service, would highly recommend.
Kylie Kendell
5th Feb 2026
Easy to book, everything went well with the trip & stayed at an amazing resort!
Kara S
4th Feb 2026
Emails were always replied to in a prompt manner with our questions answered clearly. Booking process was so easy and quick, and tickets sent promptly once booked. Will definitely book again with Travel online
Wade White
4th Feb 2026
Paige and Lisa were easy to deal with and very helpful.
Harry Boussounis
4th Feb 2026
Great customer service and so nice to deal with .
Colin John Murphy
4th Feb 2026
Maddison was very helpful throughout the quoting process, responding promptly to our requests and making the booking process smooth and easy.
Steven Boyd
4th Feb 2026
such an easy transaction. Thank you
Leonie Dillon
4th Feb 2026
This was my first time booking through Travelonline. I was a bit sceptical going outside of big name travel agencies but could not be happier with everything from the ease of booking and choosing our own extras, communications and value for money
Totally recommend and will definitely be using Travelonline again
Suzana Smith
4th Feb 2026
We booked our holiday through Travel Online and couldn't be happier with the service. They were very professional and responded to all our emails and requests within 24 hours. Everything was handled efficiently and smoothly, which made the whole booking process stress-free. Great service — we will definitely use them again.
Maria Koutzoumis
3rd Feb 2026
Very helpful, answered any of the questions I had and directed me to websites with up to date information
Hope S
3rd Feb 2026
Very easy to make a booking
Kerrie Sherman
3rd Feb 2026
Prompt replies, updated quote as requested easy to follow quote. All booked
Michael Ellingham
3rd Feb 2026
Quick responses to all questions, great value holidays, thanks
Anita Nieuwland
3rd Feb 2026
Very helpful when the first place we selected was booked out. Found us another place offering the same services.
Karen Keeling
3rd Feb 2026
Easy booking process, one stop shop!
Carmela Corso
3rd Feb 2026
Everything went smoothly without any problems great job
Eddy Olsen
2nd Feb 2026
My partner and I travelled to Fiji over Christmas 2025. Booking through TravelOnline made the process so easy and so much more affordable. Our Travel consultant Lisa S was amazing and so prompt when answering any questions we had. We cant wait to book our next holiday through TravelOnline!
Summer Howe
2nd Feb 2026
Everything was booked and organised incl. requests made. Did not encounter any issues with the bookings at the resort.
Ayed Haddad
2nd Feb 2026
Wonderful customer service and quick responses to questions and requests. Nothing was a problem and staff very friendly. Thank you for your professional service.
Mirjana Verisan
2nd Feb 2026