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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 17,676 customer reviews

Easy and informative

Lisa Venables

24th Aug 2026

Always a pleasure to deal with all travelonline staff , Thanks Kimberley for your fast and efficient response to all queries, great service

Rhonda Bennie

24th Aug 2026

Great all the way through, booking made easy and everything was smooth,will use again thanks!!

Kieran Shepherd

23rd Aug 2026

Looking for a great holiday to celebrate our 25th Anniversary, we turned to Travel Online. We were not disappointed.
Great price, amazing location, we highly recommend Travel Online to book your next special occasion.
Thank you to all the team for making this a highly memorable holiday.

Tracy Cruickshank

23rd Aug 2026

Looking for a great holiday to celebrate our 25th Anniversary, I turned to Travel Online and we were

Tracy Cruickshank

23rd Aug 2026

Very helpful thanks

Christine Chhandosree Stephens

23rd Aug 2026

It was a last-minute choice, turned out to be a hazel free, all taken care of "winter break". great communication, on time advice. Will choose them again. Thanks

Aloysius Moses

23rd Aug 2026

I would certainly recommend travel online, we had a great experience and our package was a great deal. I will be keeping an eye out for another great holiday package with travel online.

Luke Newton

23rd Aug 2026

Quick responses, easy booking

Louise May Brear

22nd Aug 2026

Fabulous to deal with, excellent communication and great deals!

Moira Young

21st Aug 2026

Completely satisfied with the service provided by TravelOnline. Professional, highly organised, easily contactable and quick to respond to questions or requested for additional information. I would have no hesitation in using their service again.

Douglas Woodhouse Douglas

21st Aug 2026

This is the second time we have booked though travel online, and since coming home have made 2 recommendations to friends looking to travel overseas. The pricing, timely responses from staff and the fact that the packages mean everything is taken care of, mean you can focus on enjoying the holiday rather than stressing about the small stuff. Great job travelonline. Will book with you again!

Sarah Kaup

21st Aug 2026

All inclusions worked well.

Anthony Cuddon

21st Aug 2026

No complaints at all.

Zlatica Valencik

21st Aug 2026

Great communication and timely provision of documents, questions answered in a timely way. A very easy to organise trip that ran very smoothly thanks to Travel Online. Thanks

Corinna Millar

21st Aug 2026

This is the 3rd time we have used travel on line and a big thankyou for being there every step of the way. Every question I had was promptly answered.
Thankyou for everything, we had such a wonderful holiday. Recommend highly⭐️⭐️⭐️⭐️⭐️

Maxine Taylor

20th Aug 2026

We have booked with Natasha and TravelOnline for many years and I would rate Natasha's and Travel Online great deals as 100%.

Rebecca Coupar

20th Aug 2026

Very happy with the service received by Lisa in planning our Fijian Family Holiday. It was fantastic!

Zbigniew Szydlik

20th Aug 2026

Travel online is always welcoming and efficient, a pleasure and easy to deal with.
Our 2 week holiday at Sunprime Kamala beach was wonderful, this was our fourth breakaway at Sunprime.
The accommodation, restaurant, pool and gardens are stunning, great easy position to outside cafes, restaurants and perfect distance for walking, pristine beach being absolute frontage.
The staff are always beautiful, welcoming and helpful so we will continue to have our annual catchups with interstate friends at Sunprime.

Karen Anne Tite

20th Aug 2026

We have just gotten back from an amazing week in Bali that was perfectly organised for us by Travelonline. From being picked up at the airport, taken to our fantastic resort & back to the airport at the end of our week, we felt very spoiled & relaxed.
Thank you

Michelle Mavis Laughton-bath

20th Aug 2026