TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,112 customer reviews

Thank you for all your service very happy

Nicky Nikolaou

7th Nov 2025

All questions answered promptly and staff extremely helpful. . Great value for money

Stuart Vincent Murphy

7th Nov 2025

Yes I would recommend you. Service was good.

Jodee Jakovich

6th Nov 2025

Great service! We were two couples and when the dates we wanted were unavailable a phone call from Travelonline quickly helped us to select and book alternative dates. Whilst on holiday our flight was changed and a prompt email from the team to ensure the airline had notified us and that our transfers had been accordingly adjusted gave peace of mind. This was our eighth trip booked via Travelonline and will not be the last. The packages are extremely well priced when compared to booking a similar trip yourself.

Debra Embury

6th Nov 2025

Wonderful experience, Maddie was so helpful and made everything so easy.

Charmaine Rule

6th Nov 2025

Again, always happy to deal with Natasha W.
Very helpful and patient when making our travel plans.

Kasey Lee

6th Nov 2025

Natasha W, is always very helpful and patient with my bookings. Nothing is a problem, always happy to deal with her.

Kelly-jane Lee

6th Nov 2025

We have used Travelonline before with a wonderful trip to LikuLiku Resort Fiji and we were so impressed with Travelonline that we decided to use them again this trip staying at Courtyard By Marriott Patong Beach. We chose the all inclusive package which was brilliant.
Our airport transfers went off without a hitch and the drivers very friendly.
We had a 4 hr sightseeing tour included, took us to the elephant sanctuary, the cashew nut factory and general tourist spots including the honey factory…just brilliant.
We can't wait to book through Travelonline for our next holiday!

Susan Lesley Mcgrath

6th Nov 2025

I have recommended travelonline to several friends as your communication was excellent and great value for money. We are happy to use your service again

Roslyn Cowden

5th Nov 2025

The process was easy and complete, had no issues at all, Will continue to use Travel online on future trips.

James Emmi

5th Nov 2025

Couldn't fault the service we received by travel online. Everything went according to plan and there were no hiccups. Would definitely use them again. Thank you

Wendy Dwyer

5th Nov 2025

No problems and that is what you want to have.

Colin Moon

5th Nov 2025

Value for money

Carly Crump

5th Nov 2025

Very easy to deal with and friendly

Michelle Leehane

5th Nov 2025

My travel agent was responsive to my needs and answered all my questions .
Listened to what my needs and likes were

Louise Francis Carmen Muscat

5th Nov 2025

You did great accomodating our requirements.
We only had 2 hick-ups that were not your fault. Jet star dropped the Singapore to phuket leg and we needed to make changes to. You were super helpful in providing options. The second problem was our plane being delayed on the way home but Jetstar gave us heaps of notice about this.

Lauren Elizabeth Renshaw

5th Nov 2025

All questions were answered and we both felt that we were dealing with experienced consultants.

Paul Kubisch

5th Nov 2025

Great service thank you

Rachel Jetson

4th Nov 2025

I was super nervous booking my first trip os, since before covid. The whole experience was easy, everything was explained, if I wanted further clarification I emailed and everything was answered, fast and simply. I was very happy with your service. Thankyou.

Cheryl Roper

4th Nov 2025

Terrific service from Nicole and great communication.

Stanatia Lisa Zachary

4th Nov 2025