TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,292
Average Rating: 4.85 out of 5

Customer Service Reviews

A great company to deal with.
Straight forward process in booking holiday.
Accomodation all that it was claimed to be.
Flights were well planned with enough time between flights
Would use them again.

Terrance Ian Hooper

8th Nov 2023

Happy with service 

Ann Connor

8th Nov 2023

We haves booke so many trips through Travelonline and we have never been disappointed. 
The booking process is so easy and the follow up with staff is fabulous. We won't hesitate to use them again for our next trip in May. 
Thankyou Kristy. 

Peter Taylor

8th Nov 2023

From the moment I booked our holiday to arriving in Bali it all was perfect.
Highly recommend Travelonline for all holiday bookings.
Thanks Travelonline for making our holiday experience so easy.

Amanda Garlick

8th Nov 2023

First time booking online and will definitely use your company again.

James Nunn

8th Nov 2023

First time using Travel Online & they were very good to deal with.
Everything went smoothly & they offered very good deals.
Will definitely use them again.

Karen Sliman

8th Nov 2023

Everything was so easy. We paid and the rest was sorted. I was surprised how well it all worked. Any issues Kristy replied almost straight away. It was great to have someone who knew us and we weren't just a number. 

Katrina Odgers

8th Nov 2023

Service was great. We had to make a few changes and it was not a problem. Very efficient. 

Tara Mazzei

8th Nov 2023

Booking our holiday with travel online and dealing with Nicole was easy and everything booked went exactly to plan! I cannot thank you guys enough for helping me plan this holiday. Will definitely be using this travel agent again and recommending to everyone. 

Elisha Menezes

7th Nov 2023

Easiest holiday we have ever booked all the inclusions and flights included would definitely book wth TravelOnline again! 

Lisa Thompson

7th Nov 2023

After some initial confusion Travelonline rose to the occasion and provided a seamless , hassle free experience. I will be visiting Fiji in January with travel online making it happen for me. Thanks guys. XOXO.

Kevin Brett Richards

7th Nov 2023

I would recommend travel online to friends and family 

Rodney Nelson

7th Nov 2023

Amazing service will be using you always 

Nimo Sanki

7th Nov 2023

Fantastic service and communication, would highly recommend 

Carolina Kling

7th Nov 2023

Emma thanks for organising our getaway to the Mantra at Lorne. Booking, check in and getaway all went smoothly. Had a lovely 2 night stay and would use TravelOnline again. Thanks 

Sue Draffin

7th Nov 2023

Travel online was really easy to book through they also had great sales.
Lisa always responded to any Inquiry that I had regarding our holiday straight away. I would be happy to book another holiday through travel online.

Amanda Helen Wilkie

7th Nov 2023

Very responsive. Kristy always quickly and efficiently dealt with my initial booking and any subsequent questions. The integration of the hotel & flight bookings was without a glitch and this led to a totally worry-free and smooth holiday. Many thanks to Kristy and the company.Please keep me on your email list for any future holiday offerings.  

Drummond Jewitt

7th Nov 2023

Best value for money and so easy to navigate. Staff were very helpful and quick to respond to all questions

Julie Alston

7th Nov 2023

Kristy, Emma and Nicole have done an excellent job with our booking and quickly reorganising our flights when the airlines cancelled them. 
Their quick action, professionalism and patience is highly commendable. 
Great work thank you very much TravelOnline team :) 

Madhavi Talapaneni

6th Nov 2023

Everything went to plan 

Tony Dale

6th Nov 2023