TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,328 customer reviews

A very smooth and well organised holiday.
A great value package tailored to suit our needs. Everything was included which meant by the time out holiday came around we hardly needed to spend money while away. Flights ,accommodation in 2 locations,activities transfer and meals all covered in the package.

Leanne Kristy Wilcher

25th Dec 2025

Very happy with service.

Bradley Page

24th Dec 2025

Outstanding service throughout the entire process. From the first enquiry to the thoughtfully provided options and the easy accommodation of changes, everything was handled seamlessly. The trip was wonderful, and we truly enjoyed it as a family. I would happily recommend Travel Online and look forward to booking with them again.

Sreenith Puthamatam

24th Dec 2025

Very easy

Angela Parsons

24th Dec 2025

Tanya was very helpful and responded quickly.

Megan Clark

23rd Dec 2025

Travel Online were terrific from start to finish, flights, accomodation, transfers, tours were all taken care of so well. Thank you very much.
Happy Christmas

Robert

23rd Dec 2025

Awesome every single time.

Tracy Lee Falting Kalleske

23rd Dec 2025

Really easy process, first time using travel online and not a single issue everything ran smoothly.

Casey Binns

23rd Dec 2025

Very helpful and responsive to our requests. Have already recommended to families and have booked another holiday through you guys. We will also look for our Xmas holiday once we are within timeframes with you guys.

Kasse Tollan

22nd Dec 2025

Everything you booked for us you delivered thank you Nicole

Mischelle Stratton

22nd Dec 2025

Nice easy booking platform with good email communication prior to departure, hotel was excellent, no issues with flights , would definitely use Travelonline again.

Justine Tinsley

22nd Dec 2025

Excellent and fast customer service. Provided us with a great deal, excellent inclusions and communication was also great. Would recommend!

Lori Winstone

22nd Dec 2025

Fantastic customer service. Emmerson made our whole booking experience so easy. We will definitely book our next family holiday again with TravelOnline.

Mike

22nd Dec 2025

Very helpful, quick efficient service with kindness. Thank you!

Naomi Menzies

22nd Dec 2025

Very responsive and provided everything we needed. Thank you.

Toni Fox

22nd Dec 2025

I was very happy with the package that we purchased. The Hotel was fantastic and the inclusions through Travel Online were awesome. I was a little concerned booking our accommodation this way, but I would not hesitate booking another holiday with this way. I had the right amount of communication with the consultants and we had no issues at all.

T Cav

22nd Dec 2025

Everything organised for you just pay and go.

Christeen Bailey

21st Dec 2025

Great deals, very easy booking process, we were always communicated with updates to our booking.

Ella

20th Dec 2025

Thank you for arranging our accommodation in Bali. It was a very simple process and communication was excellent.

Nicole Wroblewski

19th Dec 2025

Natasha was a great help marrying us up with our group too.

Debra Douglas

19th Dec 2025