TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

Was great to receive emails confirming the details of each part of our trip.

Peter Jenkinson

22nd Jun 2024

Travel On Line were a good company to deal with. All emails were responded to quickly and I would not hesitate to use them again.

Peter Grierson

22nd Jun 2024

Great service, Thanks Kristy. Changes to our itinerary were seamless. Flight transfers were well timed. Accommodation was sensational

Peter Best

21st Jun 2024

Very good customer service
Was adaptable to my changes and so patient

KATIE MAREE CARY

21st Jun 2024

Courtney is always a pleasure to deal with, she helped us book our magical holiday to Fiji this year and as soon as we came home Courtney was there to help all the way with booking our Fiji holiday next year! Helpful, informative and a pleasure to deal with. Love your work Courtney!

Jessica Sledzinski

21st Jun 2024

Maddison Ashton was the consultant who booked the holiday for us and she was amazing! She was very professional and patient with us and kept checking on us to make sure we knew how to go ahead with the booking. She answered all our questions with a very happy attitude. She provided the best service we've ever had with a travel agency.
Congratulations on such a great team member.
We will definitely book our future holidays through your agency.
Thank you

Milan Maksimovic

21st Jun 2024

Initially I was a little sceptical because the deal was so good but that was put to rest quickly by the great communication from the team. I could not fault the experience or the holiday. I have already recommended travel online and I am already researching for my next holiday with them! Very happy.

Robin Taylor

21st Jun 2024

Answered all my questions and sent me an email with all the family ref numbers to make it easier for me to follow up all bookings

Peter Crawford

20th Jun 2024

Excellent

Resmi Rajeev

20th Jun 2024

We had a great trip & everything worked out perfectly. thankyou!

Thomas Ryall

20th Jun 2024

Fantastic cannot fault Kristy great service and prompt communication highly recommend this travel company will definitely book with travel online again

Karen Bailey

20th Jun 2024

Excellent service from start to finish.

FIONA BARNES

20th Jun 2024

The service of Emma was impeccable. Not one pickup in our whole holiday.....I would highly recommend this company....thanks for an amazing holiday

Debra Nolan

20th Jun 2024

Smooth procedure from start to end. Everything went as planned. I would use TravelOnline service again.

Russell & Jackie Lowe

19th Jun 2024

Efficient service. Good and prompt customer updates.

Lisa Chan

19th Jun 2024

Great value and service, so much easier to book online through an agency and purchases all included. Communication was prompt and always happy to help.

Kristy Thomas

19th Jun 2024

Sensational service. No dramas or issues, and a seamless holiday arrangement made for us by Kristy. Thank you so very much!

Peter Golotta

19th Jun 2024

Prompt responses, and everything worked smoothly on the ground during our holiday (flights, transfers, hotel check ins).

Juan Pablo Sepulveda Corradini

19th Jun 2024

The booking process was easy, the service immediate and the travel experience without fault. I would recommend TravelOnline and thank Nicole for her efforts.

Andrew Craig Lunt

18th Jun 2024

We didn't have any problems thanks to everything being already organised. This made it so easy for us. Thank you so much.

Tracey Durnan

18th Jun 2024