TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

Very efficient and courteous. Thank you.

John Pritchard

17th Mar 2025

Booking process was easy and smooth

Kelly Blackberry

17th Mar 2025

Very helpful nothing a problem!

Wayne John Sparrow

17th Mar 2025

Easy to book and helpful staff

Gary James Murphy

17th Mar 2025

Regarding TravelOnline, we have only positive remarks about the service we received. Your consultants were available when needed and consistently provided helpful assistance. Everything quoted was delivered, and the personnel from Fusion Travel efficiently organized our airport pickups. Once again, we experienced excellent service, as we have on previous holidays booked through TravelOnline. We wholeheartedly recommend TravelOnline to anyone who values great service and fair pricing. Keep up the great work, TravelOnline.

Luigi Porcu

16th Mar 2025

Found using Travel Online the best option for us as we hadn't been to Thailand and didn't know where go or stay and there always seems to be great specials.
Sometimes found email communication difficult as we were open to options and suggestions but the quote is generated off the information we entered and would have been nice to have the person contact.
It was such a stress relief to have transfers pre-organised and our travel contact, Grace, in Thailand was lovely and helpful. I could contact her via Whatsapp with any questions I had over the whole two week trip.
Overall a great experience with Natasha, Travel Online. I would recommend and use again.

Kali Martin

16th Mar 2025

very obliging and prompt with service. reliable on responds to requests in timely manner.

Rocky Massaria

16th Mar 2025

very happy with service

Vic Cuoco

13th Mar 2025

Thanksyou Natasha! Our trip was amazing!!! Getting to and from the destination was super easy and we loved our stay in the perfect weather at Hayman Island. Well be back for more in the future

Evan Baud

13th Mar 2025

Super easy booking in our holiday and having everything taken care for us! Will definitely be booking through them again.

Wanda Swart

13th Mar 2025

Very easy to deal with especially when we made a booking error and the staff fixed it up without any stress.

Barbara Pierce

13th Mar 2025

Excellent comm's ,very efficient processes. Yes would recommend - although I forgot to use my voucher for this trip!

Lynne Van Es

12th Mar 2025

Great service and follow up.

Kerry Connoley

12th Mar 2025

Travelonline made it so easy to book everything in one go. Flights, accomodation, dates and inclusions all were seamlessly done. I will be back.

Janelle Frohloff

11th Mar 2025

Awesome communication ,very easy to deal with definitely use them again

David Payne

11th Mar 2025

Received quote within 24 hours of request. Smooth process from start to finish

Danila Carducci

11th Mar 2025

Excellent booking service and Nicole was really quick replaying to any questions I had. We'll book through travel online again for sure.

Lauren Bateup

11th Mar 2025

Kristy and team were very helpful changing prefix when needed.
All emailed necessary information - very easy to deal with,

Rowena Gilbertson

11th Mar 2025

Simple and easy to book. Covered everything we needed.

Bethaney Hyatt

10th Mar 2025

Amazing in every way. Communication was fast and efficient. Itinerary was clear and concise.
Changes to the travel plan due to the tropical storm was handled extremely efficiently.
Thanks for everything guys.
Regards
Stu and Helen.

Stuart Harvey

10th Mar 2025