TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,925 customer reviews

Good communication and well organised.

John Charles Sullivan

7th Oct 2025

This has been a fabulous experience. Very easy process to book with easy to find info while travelling/staying. No 'large family' limitations like other companies where they expect us to split into two groups. I will definitely be using your services again and again and again. Great prices, no hidden costs and prompt responses when I had an enquiry. Well done on a wonderful service! Thank you from the Hendo's. :)

Kym Henderson

6th Oct 2025

My first time booking with travel online and have already recommended to a number of friends. Easy and seamless communication.

Maree Davis

6th Oct 2025

Travelonline, was easy to choose the holiday location, hotel, flights and book and pay. The rest is handled by Travelonline including airport to hotel and pick-up when you arrive at your location.

Tony Francisco Pires Malagueta

6th Oct 2025

Thank you for finding a Great place to stay in the Cook islands, could not thought the place , the only part of the Package which was hard was the overnight flight over

Rik O'brien

6th Oct 2025

Very helpful and responsive. Booking was seamless and accurate.

Vanessa Kelly

6th Oct 2025

Thank you for making our holiday plans simple, easy and without any fuss. Just enough communication, you don't bombard the customer with excessive unnecessary emails which is greatly appreciated.
This is the 3rd holiday booked through travel online and we have had 3 amazing holidays.

Julie Pateman

6th Oct 2025

Natasha made everything very easy and was happy to change things for us. She was very friendly and professional and communicated when things weren't available. This is our 3rd holiday booking with Travel online and I wouldn't book with anyone else.

Naomi Conway

6th Oct 2025

Thank you, was hesitant for being online but you are very attentive and timely responses to any questions and needs.

Janice Lenarduzzi

6th Oct 2025

I love how everything is easy to see straight up cost with flights etc
Love the package deals

Karen Fredericks

5th Oct 2025

It was our first time booking a flight-accommodation package out of Australia to Fiji.
Travelonline has got it sown up with great deals and I'd recommend anyone give them a try for their next family holiday.

Iain Lugton

5th Oct 2025

Very organised
Reliable and easy to communicate with
Totally recommend / made everything do easy from our end
Thankyou

Angela Dee

4th Oct 2025

Used travel online a few times now and service is always exceptional. We refer others regularly.

Sheila Armstrong

4th Oct 2025

Kristy was great with trying to organise within our required dates, she was patient and always able to make any changes if needed

Allison Pearce

4th Oct 2025

I've used Travelonline multiple times and they are my go to for all my travels. Cannot recommend them enough !! Incredible service, from start to finish and the packages they offer are brilliant . If you are unsure of what agency to use, pick Travelonline , you will definitely itely not be disappointed!!

Rosemary Ross

4th Oct 2025

Travel online were great! Kristy & her colleagues were so helpful and easy to contact. Would definitely recommend.

Shelley Gray

3rd Oct 2025

All the services provided and organised were great from the airport transfers to the other extras roof top breakfast at double6

Kristy Kavanagh

3rd Oct 2025

Great service and excellent price on our holiday

Christopher Byrnes

2nd Oct 2025

Amazing service, great communication throughout the whole booking process.
I'll definitely use Travel online again when booking my next holiday

Amber Godwill

2nd Oct 2025

Thanks Travel Online. We had an amazing holiday and everything was seamless. Booking through you was super easy and you were able to answer my queries quickly. Thanks!!

Susan Narelle Templar

1st Oct 2025