TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,752 customer reviews
Well organised with no issues. Thank you
Helen Croker
4th Jan 2026
Everything went very smoothly and we had a great time. Good communication and helpful advice
Elizabeth Nielsen
3rd Jan 2026
Very good and proficient service! Would recommend to others.
Damian Box
3rd Jan 2026
Very smooth booking process
Anne Gilbert
3rd Jan 2026
Provided a professional and first class. The whole trip went ssmoothly without hassles
David Harnott
3rd Jan 2026
Excellent. She went above and beyond to find us the perfect holiday. Thank you
Gillian Elizabeth Buscumb
2nd Jan 2026
It's the second time we have travelled to Bali with Travel on line. The whole process was very easy and straightforward. From booking the holiday and being picked up to and from the airport was a seamless process. Thank you once again Travel on line.
Lisa Mckean
2nd Jan 2026
Efficient and friendly service. I enquired with these guys many times prior to booking
Tracie Haynes
2nd Jan 2026
Thank you Travelonline, Natasha you were amazing. From start to finish of our holiday you were there the whole way with us. Nothing was a problem, all our questions were answered. Will defiantly be booking more holidays with you, thank you.
Sharyn Maree Rowe
1st Jan 2026
Very service. Thank you
Olivia De Bergerac
31st Dec 2025
Very enjoyable, everything went to plan as scheduled.
Thanks
Ivan Bradshaw
31st Dec 2025
First time using this service and we would use this team again. We enjoyed our trip and wouldn't hesitate to book again in the future.
Jennifer Lee Walsh
30th Dec 2025
Great helpful service.
Jennifier Peters
30th Dec 2025
yes
Kerrie Penington
30th Dec 2025
Great service from booking right through to the time we left and returned
Taara Jean Te Puia
29th Dec 2025
Great people to help you to chose a wonderful trip!
Janette Whiddon
29th Dec 2025
TravelOnline made the organisation of this trip super simple! Clear details of what's included on packages and sorting out airport transfers. Documents sent promptly and reminders to prebook seats through the airline. Very efficient, 100% recommend!
Esher Ann-mari Hook
29th Dec 2025
First time using travel online. It was fantastic. Easy and no stress. All in one flights, hotel, discounts and even activities . Even got a really nice bag from our driver.
Will be using them again. Highly recommend
Carly Wood
28th Dec 2025
Effective , reliable and efficient communication at all times
Pauline Orourke
28th Dec 2025
Great service. Responsive and worked well finding the right place to stay with a bunch of inclusions. Would use again.
Rowena Barrett
28th Dec 2025