TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,128 customer reviews
I organised the holiday on behalf of my daughter Stacey Buchanan and her family. Found Kristy N fantastic to deal with, very helpful with queries. Holiday great value for money. Looking forward to dealing with Kristy N and TravelOnline in the future.
Lorraine Buchanan
3rd Sep 2025
Great service and follow up on any questions we had.
Highly recommend.
Mark Anderson
3rd Sep 2025
Everything we needed was supplied in timely and helpful manner would use service again value for money
Rodney House
3rd Sep 2025
easy booking process and helpful staff
Felicity O'leary
2nd Sep 2025
Exceptional detail and help in booking our holiday. Love your work Natasha.
Kelly Mustoe
2nd Sep 2025
Prompt responses, customer focused, lovely
Hana Husakovic
2nd Sep 2025
Thanks so much for a great week away. All was smooth and with no issues. This is our second travelonline trip. We will be back.
Jodie Rauchle
1st Sep 2025
Very happy.
Camille Eyre
1st Sep 2025
Easy and no fuss to deal with. Very happy
Vera Hopkins
1st Sep 2025
Everything went to plan, the service was great with no issues I would certainly recommend the team for your holiday
We will use again. Thank you for making our holiday memorable
Bruce Lathwell
1st Sep 2025
Easy to book & good communication from the Phuket tour company on arrival for all transfers.
Will definitely book through you again
Maree Jennifer Uzelac
1st Sep 2025
So easy to book a holiday with you guys and great value.
Peta Currie
1st Sep 2025
Easy and fuss free!
Joanne Smith
1st Sep 2025
service was 5 star very helpful and all emails I sent were replied back with quick response and with detailed response
definitely will be booking again in near future
Michelle Turpie
1st Sep 2025
Awesome help!
Alisha Campbell
1st Sep 2025
No fuss. Good service and good communication.
Michael Hanson
1st Sep 2025
Travel Online was so easy to deal with. Was great having all our bookings and transport through one place so everything was seamless. The voucher to Finns was an extra and we had the best say ever. Will 100% book through travel online again.
Scott Kermeen
1st Sep 2025
As per usual your service was second to none. Totally recommend to any looking for a holiday
Lesley Mcpherson
1st Sep 2025
This trip was such a breeze, travel online and Natasha were easy to get in contact with and answered any questions I had, ensuring the trip would run smoothly. Everything was so organised, I received my booking confirmation and all travel documentation very quickly, amazing value for money. I will definitely book through travel online again
Jade K
1st Sep 2025
Nicole, was very friendly and super helpful. I needed to make changes and Nicole completed this no issues at all.
I will be using this service again.
Lee-anne Andrews
1st Sep 2025