TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,538 customer reviews

Great detailed information & response times. excellent service

Kenneth Hayes

28th May 2025

From booking online via emails, you found me a fantastic deal. The whole experience was hassle free and such a breeze. Thanks for everything and will definitely book again

Jayne Wrona

28th May 2025

First time we have used you but will again in the future

Evelyn Macfarlane

28th May 2025

We were travelling in a large group of 15 people and have never visited Samoa before. Jenny and Kristy could not have been any more helpful! We were given great information and tips before we left, their communication was outstanding and made organizing our holiday so easy. I would definitely recommend Travel Online to anyone!!

Deborah Louise Graham

28th May 2025

This was our first overseas holiday and had never booked with Travel Online. Could not be happier with the service provided by Jenny & Kristy. A very smooth service, all documents provided with ease and communication was excellent!

Terri Robyn Middleton

28th May 2025

Great value and service! Holiday went without a glitch

Michael Fyson

28th May 2025

All round First Class and efficient service provided for a very enjoyable holiday.

David Harnott

28th May 2025

No problems very good service and backup

Murray Swarbrick

28th May 2025

This was our second booking with Travelonline, to Hayman Island, and the booking process was perfect. The agents are very knowledgeable and efficient, as a travel professional myself I like how quick and thorough they are. We've been very happy, and you can't replicate all the package inclusions if you DIY.

Fiona Van Der Nagel

27th May 2025

Unbelievable, every aspect of booking this holiday was so simple with constant feedback regarding our stay. I would recommend Travel Online to anyone and we will be using this company again.

Graeme West

27th May 2025

Nicole managed to put together a great package that accommodated our party of 8, from 3 to 64 years old.

David Rawlings

26th May 2025

I had a wonderful experience booking through TravelOnline and couldn't be happier with the service I received. From start to finish, everything was smooth, professional, and stress-free.

The booking process was easy and straightforward, with clear information and great package options to choose from. The team was quick to respond to any questions I had and made sure every detail of our trip was sorted - from flights and transfers to accommodation.

I also appreciated the updates and travel documents being so well-organized - it gave me peace of mind knowing everything was taken care of.

TravelOnline made our trip hassle-free and enjoyable, and I would absolutely book with them again. Highly recommended to anyone looking for a reliable and friendly travel service!

Trudy Brown

26th May 2025

Excellent

Mark Lentini

26th May 2025

Experience was excellent

Patricia Ann Myers

25th May 2025

Everything runs smoothly, transfers always on time, love the inclusions in the deals (eg - trans studio and Finn's) great value for money this is the 2nd time Iv booked through Travelonline and it was an excellent experience again! I will be back to book again!

Apollonia Teat

25th May 2025

I would recommend Kristy and the team from travelonline for your future travel plans. They have great all inclusive packages and are more than happy to answer any questions you have or help tailor your trip to get the most out of your holiday.

Kyla Hinkley

25th May 2025

Thank you for making our holiday stress free. Will definitely be booking with Travel on line again. Great price

Patricia Ann Myers

24th May 2025

As always just perfect from start to finish. We have booked this hotel 4 times with you guys and every interaction has been easy and hassle free. Communication has been 1st class. Well done.

Darrin Leslie Willey

24th May 2025

All are good!!!

Nuong Kim Phan

24th May 2025

Easy to book and deal with! Holiday was fabulous and the free tour that came with our package was awesome

Kim Armstrong

24th May 2025