TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,533 customer reviews

Hi, our driver was excellent as was our accomodation. Would highly recommend Travelonline

Cybele Knaebler

16th Jun 2025

Thank you so much for your prompt responses & organisation when the return flight was cancelled. The extra day was great & was needed.

Amanda Coppola

16th Jun 2025

Excellent service and fast reply to all my questions

Michelle Silks

16th Jun 2025

Great

Peter Pavlidis

16th Jun 2025

We have had a wonderful holiday at Bali/Seminyak - we loved it! Thank you Emma and the team at Travel Online for organising this for us. Also, we appreciated the various add-on extras/benefits included in our package, which made the holiday very good value for money. Thank you again - Melinda and Peter

Peter Noske

15th Jun 2025

Lisa was fantastic from the start. She kept me updated from the start and helped ensure our family had a wonderful holiday. Highly recommend using TravelOnline! Thank you team.

Evan Coggins

15th Jun 2025

I was pleased with the service we received and good advice was provided

Rebekah Gomez-fort

15th Jun 2025

We had a fantastic experience booking through TravelOnline. From the moment we started planning our trip, their team was incredibly responsive and answered all our questions promptly and thoroughly.

A particular standout was how they handled a change to our return flight while we were already overseas and enjoying our holiday. What could have been a stressful situation was made simple and stress-free thanks to their efficiency and clear communication.

On top of the excellent service, the prices were very competitive—great value for money.

Highly recommended for anyone looking for a smooth, well-supported travel experience. We'll definitely book with them again!

Lisa Ann Holt

15th Jun 2025

easy booking process

Chriselle D'mello

15th Jun 2025

You were really helpful and good to work with. You made it easy.

Monica Margaret Siemsen

15th Jun 2025

Thank You for an Incredible Holiday in Vanuatu
Dear Nicole,
I just wanted to thank you for organising such a superb holiday in Vanuatu. Everything ran smoothly and the entire experience was absolutely fantastic — from the beautiful location to the excellent service and travel arrangements.
I'm already planning to return around the same time next year. I'd love to stay at The Havannah on my next visit, so I'll be keeping an eye out for any upcoming offers you may have on your website that I can book for June 2026. I do see that you have The Havannah but want to book for June or August in 2026...hopefully you will have an offer for that time!
Thanks again for helping create such a memorable trip. I'll definitely be booking through TravelOnline again.
Warm regards,

Bernadette Dunn

15th Jun 2025

Our trip to Bali was well organised by TravelOnline and no issues were experienced.

Brian Mason

15th Jun 2025

The best family holiday ever! Thank you to travel online for organising a holiday that will last in our memories forever. Can't wait to book again for next year!

Natalie Bosevski

15th Jun 2025

Will definitely book through travelonline, pick up from airports and collection back was a breeze

Sonia Alden

15th Jun 2025

Thank you for your support, great service
Yes we would recommend travel on line

Leanne Mote

14th Jun 2025

Never any issues everything went to plan perfectly.

Robert Danielsen

14th Jun 2025

Everything was perfect and easy! Thankyou

Lisa Therese Ainsworth

14th Jun 2025

hassell free great experiance

Rino Mauro

14th Jun 2025

Service was impeccable.
Bookings were spot on including Airport shuttle service from Airport to our Resort. Always helpful when or if needed. Thanks again Travelonline :)

Michelle Dickson

14th Jun 2025

Excellent

Anthony Badger

14th Jun 2025