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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,344 customer reviews

Great service
Able to give options when accommodation was not available

Jacqueline Carr

15th Nov 2025

Great service! Will definitely be recommending to friends and family looking for travel packages. Thank you!

Karen Pope

15th Nov 2025

Great service all round. From booking to the included Transfers to/from Airport

Thea Gladys Davis

15th Nov 2025

Excellent service from travelonline, everything was done that was promised and professionally organised. I cannot fault them at all.

Rodney Brice

15th Nov 2025

Service was great. This is our third time using travel online and I would book again though them. Easy communication, very well organised package.

Amy Thompson

15th Nov 2025

Good comunacation

Kenneth James Bobridge

15th Nov 2025

I was honestly so happy booking our holiday with you - it was so easy to just book direct online.

Our booking was received and confirmed with Natasha but my numerous emails went via Emmerson, Nicole, and Emma who all replied so quickly and were able to answer everything easily and sort things like flight seats swiftly - which was so great considering I didn't speak to them with my initial booking.

Everything went to plan on our holiday including all our transfers. I would (and already have) recommend you!

Steph

14th Nov 2025

I was extremely happy with TravelOnline, their service was excellent. They offered great deals, there communication was perfect and response time to my questions was super fast. Couldn't fault them.
Will definitely book my next holiday with them.

Christine Ann Shaw

14th Nov 2025

Easy to book
Queries answered promptly
Caring service and value for money

David Jones

14th Nov 2025

Really good to deal with and followed up promptly

Leigh Michelle Jenkins

14th Nov 2025

Fabulous, will always check what packages & deals travel online have before booking my next holiday. Communication was excellent and Natasha R was so helpful. Thank you

Donna Leigh Duyvestyn

14th Nov 2025

The service I received was fantastic. I think that went over and above to keep me informed. Everything was so easy.

Allan Lewis

14th Nov 2025

Everything went smoothly ! First time I was stress free from booking pick ups and drop offs. The whole package was really good ! TravelOnline did an awesome job - we were welcomed with beaded shell necklace - and also a lovely hand made bag. Thank you for your service ! We loved Fiji and the people !

San Kranh

13th Nov 2025

Lisa was a wonderful consultant. Anything we asked to change or enquired about she was immediately onto it. Recommend travel online to anyone.

Debra Magann

13th Nov 2025

Amazing service - faultless from beginning to end - Travelonline we will be talking to you again very soon!

Amanda Mclean

13th Nov 2025

Excellent service from the team.. we loved our resort Bali Gardens beach resort. Everything was perfect. Will definitely book with travel online again.

Lisa Cribb

13th Nov 2025

Wonderful quick and easy service especially when there is an issue.

Anne Hodges

13th Nov 2025

Exceptional service on a wonderful hoiliday. Will definitely use you again. Best deal after talking to others at the resort who had booked through other travel companies.

Kim Vecanski

13th Nov 2025

Nastasha R,
Was very helpful at explaining all the details for our trip.

Tracey Pitts

13th Nov 2025

Travel online very easy to deal with and I have already recommended the company to 2 people I met while I was away. I'm so glad I remembered I had used this company before.

Clare Green

12th Nov 2025