TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,834 customer reviews
There was no stress with Emma
If I had a question or enquiry about our recent trip to Fiji was no issue. The replies were prompt which meant the holiday could be just that a holiday.
Thank you
We will be using Emma again I've got no doubt
Melissa Nicole Hallyburton
29th Jan 2025
Not a problem with the booking. Thanks
Robert Wayne Aitken
29th Jan 2025
Very helpful & accommodating
Mark Wilson
29th Jan 2025
I was very happy with Kristy s choice of accomodation for us and would definitely contact her again
Janet Tongue
29th Jan 2025
Maddison was incredibly responsive and helpful to deal with. I do not normally use travel agents but the experience with Maddison and TravelOnline has made me consider using them in the future, well done!
Daniel Caltabiano
28th Jan 2025
Service and price is always great
I only book with travelonline
Bill Vezos
28th Jan 2025
Everything ran as smoothly and efficiently as possible. Thanks for making this happen :-)
Louisa Warnock
28th Jan 2025
Everything booked for us.
Debra Lee Puxley
28th Jan 2025
Easy communication, wonderful trip, all worked well - Loved it!
Matthew Hansen
28th Jan 2025
as always, every thing fantastic !
Lynette Robins
28th Jan 2025
Excellent process. Very helpful and speedy booking arrangements. We are thrilled with the price and package. Natasha was great.
Fiona Van Der Nagel
28th Jan 2025
No problem with all the bookings etc
Regards and Thankyou Judith Orr
Judith Orr
27th Jan 2025
Excellent service from Lisa
Vasilios Kazis
27th Jan 2025
From booking our trip, to the questions I had in between, all the way to the end, five star service from TravelOnline. Will most def book again. Keep up the great work!
Arzum Cubuk
27th Jan 2025
I've used TravelOnline few times and was never disappointed - all their arrangements run smoothly and they deliver a great value at a competitive price. We are vey happy with their service.
Olga Darmakis
27th Jan 2025
Our trip was booked for 4 different family groups aged from 2 yrs to 63yrs and from 2 different states. We had different needs across the group but wanted to be logistically treated as a group and Travel Online did just that. We had not one issue with flights transfers ( including toddler seats ) room needs, extra bonuses etc they were amazing. The only thing I will say is watch all the different reference/ booking/ order numbers/ codes etc that you will get from different departments of travel online, it can get confusing. Thank you we had a truly memorable holiday
Michael Burgin
27th Jan 2025
We enjoyed our trip to Fiji and the package inclusions. Staff were great to deal with :).
Barbara Mosen-furner
27th Jan 2025
Great communication and a perfectly arranged itinerary. Everything was smooth sailing
Vanessa Pedersen
27th Jan 2025
Nicole was very efficient when we booked our first holiday through Travel online. Nicole sent all our documents through straight away.
Christine Zannino
27th Jan 2025
So easy to book and great value. Everything ran smoothly.
Lucy Pizzo
26th Jan 2025