TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,195 customer reviews

We always book with Travelonline..you get exactly what is offered and any problems are rectified promptly..we will definitely use Travelonline in the future.

Janette E

27th Oct 2025

Excellent in every way!
Pick up and drop off was a breeze.
Best company that I have dealt with!!

Susan Schulze

27th Oct 2025

Amazing service

Olivia Morris

27th Oct 2025

As my first time using travel online I'm very impressed with the whole process. The staff are really helpful and everything is clearly explained and very straightforward and simple.

Ann Scott

27th Oct 2025

All went as planned so very satisfied.
Airport pickup and return done efficiently.
Loved the shopping bag.

Marilyn Petersen

27th Oct 2025

Travelonline was a great service who delivered everything they promised and more.

Pauline Morrah

27th Oct 2025

Booked through travel on line many times with no issues

Jack Meehan

27th Oct 2025

Transfer to and from airport was top notch.

Edward Fitzpatrick

26th Oct 2025

Great customer service

Kirstyn Coulson

26th Oct 2025

Generally all correspondence was good and timely.

Kevin Cilliers

26th Oct 2025

Prompt communication

Philippa Miller

26th Oct 2025

Thank you for always going out of your way to help with my questions and constant changes. We couldn't be happier with your service and would recommend

Jackie Erb

26th Oct 2025

Fabulous - this was our 3rd booking (previously to Fiji and Bali).
Never had any problems. The photos and reviews reflect the experience that we had.
We definitely use again and recommend.

Antonia Baker

26th Oct 2025

Really easy to deal with and everything ran smoothly! Highly recommend!

Colin Smith

26th Oct 2025

Service was the best, thank you to Natasha, I always find the team at Travelonline a pleasure to deal with, very helpful, pleasant, good communication, I do not hesitate to recommend the staff at Travelonline. In fact, I have since booked 2 more holiday's .Thank you .

Kaylyn Dorothy Coogan

25th Oct 2025

Have been going to Fiji Plantation island for many many years and absolutely love dealing with Travelonline especially Kristy , have had many a dealing with her and nothing is a problem, quick response good communication, and always pleasant to deal with which is a bonus, I would not hesitate to recommend the staff at Travelonline . Do yourself a favour and go for it.

Kaylyn Dorothy Coogan

25th Oct 2025

Received everything I needed, and received the call backs when a message left.

Allison Hadley

25th Oct 2025

Great Inclusions and everything was as promised. Thank you.

Peter Brown

25th Oct 2025

What can I say, overall fantastic experience it was dealing with Natasha and travelonline!! This was my first big trip away with my partner and it was an absolute breeze. From them organising absolutely everything they made it super easy for me to navigate (being my first time to an airport) such as flights, cruise connections to the island, hotel room, times etc. I would highly recommend to anyone book your next stay through TravelOnline! Best experience for my partner and I, will definitely be booking another holiday with you guys again. ☺️

Ellie Gimbert

25th Oct 2025

Very helpful. Thanks

Andrew Friedrich

25th Oct 2025