TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,925 customer reviews

All good from your side, very happy.

Peter Martin

8th Sep 2025

Great service easy to contact with any issues or questions. Inclusion and package was great value

Simone Michelle Murphy

7th Sep 2025

I purchased an accommodation only package and was more than happy with the extras that were included, I felt it was great value, particularly our visit to Finn's beach club where we were lucky enough to get a VIP day bed. I will definitely use Travel Online again

Yvette Lee

7th Sep 2025

Highly recommended. This is my 4th holiday booking through TravelOnline and has always been an easy straight forward process.

Joanne Margaret Sherriff

6th Sep 2025

Your communication was spot on and all of the arrangements made were perfect thank you very much for your assistance in providing me the holiday

Sue Donohue

6th Sep 2025

This is the third time I have travelled with Travelonline and continue to be impressed with the excellent service from all the girls I've dealt with ... sooo professional and helpful... just lovely. Would definitely recommend your company ... thank you for the great service... Diane

Diane Florence Bowers

5th Sep 2025

"The booking process was easy, and the team provided great value. We will definitely use travel Online again."
Thank you for your outstanding service Travel Online Team.

John Bendigo Victoria.

5th Sep 2025

Best travel service I have ever used. Great communication and hard to beat travel deals. I will definitely be using TravelOnline again.

Sally Lavery

5th Sep 2025

awesome service. Nicole got us the best package for our family and the holiday was amazing!!!
the package was very good value for money and included some amazing extras.

Casey Preston

5th Sep 2025

Excellent service & a good outcome

Peter Marer

5th Sep 2025

Natasha was happy to help & be flexible when she could

Michael Inglis

4th Sep 2025

We had a wonderful sleep time
Accommodation and people fabulous

Georgina Wheelaghan

4th Sep 2025

Great service

Philip Gordon Bubb

4th Sep 2025

This holiday was made very easy by the booking service. The inclusions were well presented and the system was well oiled machine. No hiccups and fabulous break .

Jane Mccormack

3rd Sep 2025

Emma was fabulous to deal with. From wo to go she was very quick to respond to any queries we had and made things easy for us. I was travelling with my husband and parents 87 and 85 and one who needed wheel chair assistance along the journey and Emma organized all of this for us too. This is the 2nd time we have used Travel On Line and we wouldn't hesitate to use them again. Great deals and Great Service. Thank you

Kelly Ann Devlin

3rd Sep 2025

Booking was easy and the service was very professional. Everything was as advertised and expected. Would definitely recommend - in fact I have already booked another holiday with TravelOnline

Tanya Milburn

3rd Sep 2025

Great communication and very efficient..

Josie Lucy Blandford

3rd Sep 2025

I organised the holiday on behalf of my daughter Stacey Buchanan and her family. Found Kristy N fantastic to deal with, very helpful with queries. Holiday great value for money. Looking forward to dealing with Kristy N and TravelOnline in the future.

Lorraine Buchanan

3rd Sep 2025

Great service and follow up on any questions we had.
Highly recommend.

Mark Anderson

3rd Sep 2025

Everything we needed was supplied in timely and helpful manner would use service again value for money

Rodney House

3rd Sep 2025