TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,129 customer reviews

Very good service and would be happy to book again through Travelonline.

Kerryn Aldridge

27th Apr 2025

We have used Travel On Line a few times now, and we have never had any issues. Always there on time for both pick up and delivery. Easy to get In touch with if you are unsure about anything. And some great prices and additions to some great flights and hotels. Totally Recommend!

Dawn Martin

27th Apr 2025

Great service to use

Allison Spencer

26th Apr 2025

The service through TravelOnline was once again great. Very easy to deal with and they secure great deal and didcounts.

Edward O'brien

26th Apr 2025

A great on line travel agent. Competitive pricing and very quick to respond to questions or concerns.

S

26th Apr 2025

Due to a friends recommendation, we booked using travelonline. I am so glad that we were recommended, from fast service, great email communication, I could not have been happier. As for the holiday package we booked, we had great service, from airport transfers to arranging trips, everyone was so helpful and friendly and had great deals. We will definitely be booking through travelonline again. I will also be recommending them to everyone I know.

Jane Lymer

26th Apr 2025

Travelonline were great and made booking the holiday very easy. Good deal on hotel and everything including hotel transfers were seamless

Dave Milan Christopher Rode

25th Apr 2025

Great service throughout the entire process. Able to talk to a representative when needed.

Michelle Simmonds

25th Apr 2025

Excellent excellent customer service I feel very good when I book through Travel online knowing that everything will go well.

Anne Therese Doyle

25th Apr 2025

Very quick to respond to emails. A lot of time was spent initially going back and forwards to get the flights, accomodation and dates that we wanted which was appreciated. The transfers that were organised for us all ran smoothly and the drivers were lively people too.

Tegan Fry

25th Apr 2025

The deal was excellent, was kept informed of
Dates when required to pay , the transportation was great , thank you

Alan Chesters

24th Apr 2025

Staff very helpful

Alfred Saliba

24th Apr 2025

Dealt with them on our last 3 holidays easy to deal with

Peter Mott

24th Apr 2025

The holiday was what we expected. It was great value for money in a good location.

Shayne Kidd

24th Apr 2025

Brooke J was absolutely delightful to deal with ... so patient and professional making our experience soooo easy ... thank you again Brooke .... cheers Diane and John

Diane Florence Bowers

24th Apr 2025

When our original holiday choice wasn't available on the dates we wanted, Brooke was extremely patient and helpful with finding us a suitable, similar holiday.

Debbie Lee Hamilton

24th Apr 2025

Fantastic could not fault , quick response to emails. Would recommend to anyone who wants a holiday package organised for them. 2nd time using would definitely use again

Kirsty Joye Boundey

23rd Apr 2025

Easy to book. Great communication throughout. Thank you.

Barbara Barker

23rd Apr 2025

Friendly, helpful and very accommodating

Tania O'brien

23rd Apr 2025

Everything went very smoothly. Extremely easy to deal with. Thank you

Susan Morgan

23rd Apr 2025