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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

Was the easiest holiday we've ever booked and everything was organized perfectly. Will be booking with you again next year. Thanks for the NO HASSLE holiday!!!!

Paul Crosbee

29th Jul 2014

Everything was superb, transportation from the airport was great, accomodation was ideal for the price paid, and the free massage received from the booking was by far the best massage i had in the three weeks that i was in bali. Thank you for your time and effort

Devan Spilkin

28th Jul 2014

Liked your service and the prompt replies to questions/changes of plans etc, even when original customer service officer was not immediately available. Your communications/email feedback was excellent. Will certainly use your company again when next considering travelling and will certainly recommend your services to others.

John Valentin

28th Jul 2014

I have used travelonline before, and will continue to do so, as the service provided is excellent and there are always good deals to be had.

Confirmation of bookings are received almost immediately, and further confirmation of accommodation/flights etc are received very quickly after that.

It makes booking a holiday stress free.

Many thanks

Julie Adams

28th Jul 2014

this is the first time we have booked an overseas trip completely ourselves over the net, in the past we have used a travel agent. We found it simply to follow and will certainly try it again.

William Pickering

28th Jul 2014

Very good service - especially when the airline changed their flight details. Yes, would recommend to friends.

Robert Sparrow

27th Jul 2014

Thank you so much Travel online (Fusion Travel) we had a fantastic holiday and everything went smoothly from the moment we stepped off the plane until we got back to the airport. Was suspicious with booking online travel but it did not disappoint thanks again , would recommend you to my friends and family

Ryan Burnett

27th Jul 2014

The service you offer is outstanding even your computerised welcome is a nice touch.
All went well and we will used your services again, and again.

We have already made known how well you looked after us

Robert Hastings

26th Jul 2014

Travelonline were easy to deal with and with the purchase of one of there specials at Semara Resort, Seminyak, everything promised was delivered on arrival with an easy check in.

Craig Hanley

25th Jul 2014

all good, the flight changes were out of your hands and handled very well, thanks.

we will use you again

David Robinson

25th Jul 2014

Streamlined service. No issues with transfers, links etc. Many thanks. No hesitation in using you again.

Paul Tokareff

25th Jul 2014

We would def book with you again
Will recommend you
Great communication and resolved issues as they arose
Thanks very much

Stephen Hunt

24th Jul 2014

Hi Joanna, we had a fantastic holiday.
We were very happy with everything as everything went so smoothly. Transfers from the airport to accommodation and back.
Kanny (not sure that's how you spell her name) who we meet at the Resort was very helpful with advise on other things we could do in our meeting the day after we arrived and lots of tips on do's and dont's. After I hurt my knee and had to cancel a day tour she was very helpful with this also. And YES we would book again with you and we are telling people how well everything is organised with Travel online. Very happy customers. Cheers

James Andersen

24th Jul 2014

Have booked our last 2 holidays with TravelOnline and everything has been wonderful. So easy to book accommodation, transfers, tours etc.... through and nothing has been forgotten. Will and have recommended to family & friends. Thanks!

Loretta Iverach

24th Jul 2014

Excellent service! Danielle organised everything and was lovely to deal with eve when I was not organised. Thanks!

Michelle Patt

23rd Jul 2014

Travelonline.com is a very simple to use website and created the easiest start to our holiday ever.

Staff we're very quick with confirmations and when we got to Hamilton Island it was a seamless checkin process with everything already organised.

HIGHLY RECOMMENDED!

Jeremy Smith

23rd Jul 2014

Service was great. Especially when I booked the wrong dates! Rochelle was very efficient. Thankyou I would definitely book with you again!

Sonja Nikolajevic

22nd Jul 2014

Excellent.

Fiji Airways cancelled our flight which had been planned for months which would have meant a loss and waste of one day at Fiji.

Emma had arranged for compensation with Fiji Airways by way of arranging a flight the day before and accommodation and meals provided.

I would highly recommend Travel Online and will be booking our next holiday with Emma in the future.

Thank you Emma and we've already recommended you highly to friends and family, thank you again.

Mark John Comber

22nd Jul 2014

Thanks to Lisa we had an amazing holiday, she was a pleasure wo work with and took all the preasure off of me as this was my first time to Bali and I was unsure where to go or where to stay, but thanks to Lisa Seminyak is now definately on my list of places to return to. Our stay at the Semara Resort & Spa was just bliss. I will definately be using Lisa & Travelonline.com again and highly recommending it to all my firends and family. Thanks again Lisa

Deborah Purcell

22nd Jul 2014

This is around the 4th time we have used Travel Online to both Fiji and Phuket and both times everything has run smoothly and efficiently at all times.

Would Highly recommend Travel Online

Bradford Smith

22nd Jul 2014