TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,711 customer reviews

Prompt service and very competitive - thanks!!!
Will definitely use again.

Antonia Cambria

11th Nov 2014

Easy straight forward travel service.

Luke Thomas

11th Nov 2014

Having never used an online travel agent I was skeptical; I admit that I rang the airline to ensure they actually had our booking... To my delight everything was so well organised... the thing that went wrong with our trip was the one thing I booked myself!

Thank you to Joanna and your team. You made our holiday so easy; we will use you again and we have already recommended you to our friends.

John Kates

11th Nov 2014

Excellent service from inception to completion. I would definitely use and recommend the service again.

Gerardo Dilucchio

11th Nov 2014

I was happy with Amy, who delivered quick and valuable responses when contacted. Yes I would recommend to family / friends

Andrew Murray

11th Nov 2014

TravelOnline and Rebecca were wonderful and very easy to deal with. The whole booking process was extremely straight forward, and all taken care of. Rebecca even kindly arranged to cancel and re-booked our holiday to help out with a family illness. I was really impressed with the professional and friendly service received, and would love to book another holiday through Travel Online. Thank you Rebecca!

Larissa Dimauro

11th Nov 2014

We are back and suffering big time with post holiday blues. We had such a great time and we are so in love with Malolo that we will be back for sure. From the minute we stepped onto the jetty we were treated like royalty. All of the staff were amazing, and we felt like family by the time we left. They bent over backwards to look after our group and the ceremony just blew us away. It all went too fast though. I have long forgotten the issues I had with the one staff member from Ahura resorts on the mainland. Not sure what she does but the staff on the island make everything work so beautifully. I suspected that would be the case. Marian Kahn and Miri made everything happen for the ceremony and we could not have asked for more. They arranged to have our bure decorated the day of the event and it was one of the most touching and beautiful things I have seen. Ace at the beach bar was so patient and wonderful with our large group and was always very welcoming and accommodating of our needs such as setting large tables and coordinating our orders.

Selfishly, I'm not sure I want to share any of this with the general public as we don't want too many people finding out about our island paradise. It truly is up there with the best holidays we've ever had.

Thanks for all your help along the way and helping to iron out the few problems we had before our departure.

Roslyn H.

11th Nov 2014

Thank you for you services

Irina Blioum

11th Nov 2014

Everything went as I booked, no surprises.
Would use this service again

Patricia Emptage

11th Nov 2014

Great service everything organised well and I didn't need to worry about a thing. Would definitely use travel online again. Thanks for organising a fantastic holiday.

Kelli Heron

11th Nov 2014

Service was great. Very helpful.

Janine King

11th Nov 2014

she was very helpful. I will be booking my next trip with Amy thank you

kavitaNijjar

11th Nov 2014

Very happy with your service we will book again and recommend you to our friends n family thanks again girls you are doing excellent job

Sue Mcdonald

11th Nov 2014

Very happy with service. Thank you

Jason Flood

10th Nov 2014

Thanks for a great holiday, next time we will look more at the meal packages.

Anthony Howes

10th Nov 2014

You were recommended by a friend and your service was prompt and informative. I will definitely use TravelOnline again and recommend your services in the future.
Thanks for your support

Tracey Lamont

10th Nov 2014

found dealing with Clare easy, which is exactly what I wanted. she was always prompt and all questions answered.
Would book with you again and recommend you.

Matthew Raub

10th Nov 2014

The service I received was good and I would use it again when I need to book a holiday. I also do recommend my friends to use your service or anyone that asks me who I book with and I always suggest travel online.

Kerry Pendergast

10th Nov 2014

Service with you was impecable.

Kornel Kornja

10th Nov 2014

Lisa was awesome in organising our accommodation. Prompt replies and answered and met all my holiday requirements. I will be booking future trips through Travelonline and recommending to friends. Thank you!

Jodie Greenough

10th Nov 2014