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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,447 customer reviews

This was my first trip Overseas being a bit nervous. I was very happy with what i purchased. I thought at first it was a lot of money but once in Fiji realised I didn't need to worry about anything including transfers, and getting to see the Mainland as well as an Island. I would defiantly use TravelOnline again for my next journey. Thoroughly enjoyed and would recommend to family and friends. Thankyou

Liana Frankcom

10th Oct 2014

Great service as has been experienced in the past. We have booked through you three times now over the last three years and have been very satisfied.

Regards, Bob Trautz

Robert Trautz

10th Oct 2014

Absolutely spot on, I had to change our dates due to a bereavement and your girls were all so helpful and patient with me. I cannot fault their service - 100%
Thank you so much

Anita Hirst

10th Oct 2014

Wonderful service received as always. Our original flights booked were expensive so it was great to have your advice on adjusting our travel dates to get better value for money for our quick trip. We'll definitely continue to book our holidays with travel online!

Tania Basheer

10th Oct 2014

Thanks Emma for your assistance in organising our trip to Fiji. Your promptness in assisting with our needs and questions made the organising sooo much easier.
We will definitely use travel online again in the forture and will definitely recommend to others.
Cheers

Liz

Elizabeth Eustace

10th Oct 2014

My first experience with TravelOnline and will definately be back. Their package holidays represent excellent value. Highest level of personal service for an online company that I have ever dealt with. Prompt to reply to emails (or return calls) and always contactable by phone when you really need them. Would happily recommend to others ... and no I'm not related to the boss, nor do I own shares in this company !! Thanks Rochelle

Clint Harrison

9th Oct 2014

Very great service. I'll keep in mind for my next travels. Thank you. Sara&Patrizio

Sarah

9th Oct 2014

Website is very user friendly and makes booking a holiday much easier and affordable. Will definitely look a booking future holidays with travel online.

Wendy Hodge

9th Oct 2014

Thanks for organising my holiday, everything went smoothly

Denise Leonie Cullen

9th Oct 2014

Booking everything in one place was terrific, from the flights, transfers and accommodation. Everything ran smoothly and knowing there was a representative at our destination to assist us if we needed anything made it less stressful. The room booked for us was one of the best we could have hoped for. I will definitely be using TravelOnline again as will my daughter who came with me.

Margaret Allen-pike

9th Oct 2014

We are stoked to have stumbled across your service! It was heaps cheaper getting a package with you than dealing with the hotel directly, the transfer rides to and back from the airport were stress free and the hotel was beautiful. Thank you again for the deal!

Michael Siale

9th Oct 2014

Thanks for finding us ten consecutive days when most places were unavailable, I found your service very efficient and friendly, and we will be contacting you for our next holiday.

Brendan Rahn

9th Oct 2014

The staff at Travelonline are always helpful and responsive to our needs the value we get is great especially with the extra bonuses of massage etc. we continue to use the service and recommend it to others.

Gino Carrafa

9th Oct 2014

Always very helpful and quick to return any questions/queries. Made it very simple to organise our family holiday. I would highly recommend to family & friends to use travel online... Thanks again
Sharon Flood

Jason Flood

8th Oct 2014

Thanks Travelonline, everything was great. My Phuket Tours that did our transfers were great and very professional.

The only thing I would say let down our trip was the choice of hotel Thai Airways put us in on 6/10. Hotel old and run down. Bathroom was dirty, no hot water. Bed was hard as a rock! Had to use force to open room door.
Thank you Travelonline all the bookings I fid with you were great, I would use your company again and recommend it to family and friends.
Kylie Sellar

Kylie Sellar

8th Oct 2014

Super easy and any question were answered in a reasonable timeframe. Definitely use your company again.

Thank you

Nicolas Dufourq

8th Oct 2014

Great prompt service thankyou

Raymond Murphy

8th Oct 2014

I liked, that all organised and promised issues came true. Your Service was great and true and I would book again. I reccomand you to my friends! And I book again by Occasion. the Hotel was so perfect. I didn't appreciate the Energie in patong, but in the Hotel it was just like in paradise. Food, staff, rooms, garden, pools..... just terriffic.
thanks.
Monika Hegi

Monika Hegi

8th Oct 2014

I was very happy with the Travelonline service, my vouchers arrived by email and we had no problems at all. I would recommend them to anyone and would use it again.

Lorraine Snowdon

8th Oct 2014

Very efficient service and great price. Much better value than the hotels own website with breakfast included. Would definately use you again and recommend your site to family and friends.

Jim Chronis

8th Oct 2014