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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

Website is easy to use which makes bookings a breeze, was also the cheapest price around for the Accommodation.

Have already recommended to my work mates.

Sheree Larkin

5th Aug 2014

Everything was spot on. So easy to organize and with being so busy just needed to email and know it was all done. Thanks again

Clayton Costigan

5th Aug 2014

Thanks so much joanna we had a lovely time and thank you for sending me the vouchers prior to departure as all run smooth for us and I would book again through you knowing that I need the vouchers before we depart many thanks alita pietras if you have any more packages like the one we had please let me know as I would love to go back to the Warwick resort with my family

Adam Pietras

5th Aug 2014

I liked that when there was a problem with my booking, it was resolved straight away.

Angela Colson

5th Aug 2014

Fantastic. Very prompt at getting back to us with quotes and invoices. Very easy to deal with and book through. Great service

Michael Morris

5th Aug 2014

Great service. Prompt with answers to any queries. We have used your service twice in the past and have recommended you to friends and family.

Claudio Aloise

5th Aug 2014

I would happily recommend Travel Online to anyone looking to book their next holiday online.

Their costs were highly competitive and the service and after sales support were exemplary.

Thomas Elliott

4th Aug 2014

I would definitely book with travel online again. Found the service to be great when I rang to ask a question and everything went as smoothly as I could have hoped

Adam Purvis

3rd Aug 2014

The service was efficient and friendly. I am happy to recommend to all my friends. Initially i was concerned about booking through an unknown Internet provider. But thrilled with outcome. Even my travel companion who IS a travel agent was impressed. Online travel secured a better rate than my friend could get through his own agent connections.

Natalie Therese

3rd Aug 2014

Would definitely book with you again. Everything - including the rearrangement of our bookings following our flight cancellation - was handled with prompt attention. Many thanks Idalilly!!!

Leanne Heathcote

2nd Aug 2014

Great customer service ..... Prompt, informative, all questions answered by Idalilly. Already getting another holiday quote for our 3 families. Definitely recommend to friends.

Gary Williams

2nd Aug 2014

The service I received was excellent. I was well informed and updated throughout the booking and payment process and will absolutely use travelonline again and recommend your service to friends.

Rodney Grieve

2nd Aug 2014

Extremely helpful. Followed up emails quickly or passed on the email to others when she was out of the office! Easy to use and a great way to compare prices and deals on resorts/hotels.

Michael Waskiel

2nd Aug 2014

Booking service was easy and suited me just fine as all correspondences was via email. The $600 worth of credit came in really handy and certainly worth while. Coming back from holidays with some loose change is a real bonus. The steps to booking the package was also easy. Overall service from Travel Online was very good and I would definitely do it again.

Eric Sun

1st Aug 2014

This was my first ever plane trip and first major holiday with my children. Amy was so helpful with all of my little questions and I was so happy with the package that was prepared, to make planning my holiday so easy.
Thank you so much, and I will definitely be contacting you again for future trips!!!

Trudy Stuckey

31st Jul 2014

To whom it may concern,

I would like to thank you for organising a lovely holiday for my wife and myself, we will definitely use your services in the future.
The $99 we paid for bypassing the line at the airport was well worth the money.
We were greeted at the airport by a gentleman who showed us where to pay the entry fee and where to get our luggage while our passports were stamped.
Before we knew it, we were out of the airport and into our car to the hotel.
This is where we were lucky to meet Made Winata, who made our stay in Bali exciting. He suggested we meet at the motel the next day, and arrived on time and explained that he was available for us for the week for tours at a set price each day.
He listened to what type of holiday we were after and then suggested some tours for us, we booked him for three days.
I won't bore you with the details of our trip, but I would like to let you know that Made Winata was very friendly, knowledgeable , funny loving gentleman. He turned up each day on time, smiling and ready to go, and listened and answered my thousand questions politely and informatively.
Please let his superiors know that he does his job well and very professionally, he is a credit to your company and the Balinese people.

PS: we were taken back a little when Made Winata said he would be at our hotel the next day to discuss tours as this was not mentioned in any corospndance with you. I'm glad he came, but if you mention it to future clients that their driver might be available for hire for tours, it could put their minds at ease that the driver is not trying to scam them.

Kind regards.
Terry and Lisa Ramsay.

Terence Ramsay

30th Jul 2014

Being an older person i was a bit reluctant to book a holiday over the net but you were very helpful and eased all of my fears.We would gladly recommend your service to others, thank you Kon and Thelma Christo

Kostas (kon) Christo

30th Jul 2014

Fantastic easy to use and return contact via email was great and when phoned other staff happy to assist enquiry. This was the first holiday booked online, so we were very nervous. However I'd highly recommend your company

Shayne Fortt

30th Jul 2014

This was the first time I have used travelonline.com and I only have positive feedback. I most certainly will use again and recommend to others such as I was by a family member. Thank you.

Susan Van Der Horst

29th Jul 2014

Yes. We would recommend Travel Online to others as it was slightly more competitive than other online and other travel agents. There was always someone on the other end ready to respond and always friendly and professional.

Maron Sammour

29th Jul 2014