TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,834 customer reviews
The arrangements and the communications to respective agencies were Upto the mark and no instance of mismanagement. Highly recommended for families and friend
Rahulkumar Shah
12th Dec 2014
Everything went smoothly, no hitches of any kind. I would recommend your service.
Michael Phillips
12th Dec 2014
It was easy as just printing off the travel documents and not having to worry about individual arrangements such as the flights, the accommodation and transfers
Justin Eamens
12th Dec 2014
Morning Idalilly sorry its been awhile since I replied. The service you provided was excellent considering all the changes we made nothing was too much trouble. Do you cover all over Australia my friends are thinking of Adelaide next October? Thanks again Merry Christmas & Happy New Year 2015. Regards Sue Sharee Corinna
Susan Thompson
12th Dec 2014
Very easy to deal with. No complaints about anything, very straight forward
Great company to deal with.
David Truscott
12th Dec 2014
The service was good:) we did enjoy the holiday a lot!
Ming Zhu
11th Dec 2014
Service from travelonline was great,very helpful.
I would recommend this company to friends.
Shirley Montalto
11th Dec 2014
excellent service and competitive cost. will use you guys again
Allan Ritchie
10th Dec 2014
quick response.
Mahdad Sonee
10th Dec 2014
Great service and attention to detail. I would use this agency again and definitely recommend it to others. Thank you for all your help with our booking.
Sharina Natali
10th Dec 2014
We thought that your service was excellent, fast, efficient and spot on. The villas booked for us were absolutely perfect accommodation and location. The food and drinks however were extremely expensive even the small supermarket, we ended up going to the markets at Nadi.
Gerard Holden
10th Dec 2014
Particularly liked the process of 'one total payment' invoice for the whole trip verses a payement for the hotel, a payment for the airfare, and a payment for deposit (as was experienced last year when booking with you guys).
i would definately book with you again and recomend to others.
thank you and see you again next time we book our overseas travel.
Jeffrey Beutel
10th Dec 2014
Great service! Thank you Amy!
Belinda Phillips
10th Dec 2014
Holiday
made easy no problems
Gary Vann
10th Dec 2014
Great service, very helpful
Aaron Wells
10th Dec 2014
I would book with you again and recommend to others as it was a seamless booking with no hassles whatsoever. Thanks!
Nicole Buckler
9th Dec 2014
Very friendly and prompt service. No problems, will recommend. Thank you!
Andrew Fisken
9th Dec 2014
Lisa Scull is an excellent travel consultant. She helped me when I had to reorganise dates for my travel and also when I wanted to add my partner to my trip to Heron Island. I would certainly recommend TravelOnline to my family and friends.
Sally Blain
9th Dec 2014
Nothing I did not like, enjoyed dealing with Jo and thought the service was very professional and organised. Disappointed I had to pay an increase in air fares so will be quicker next time. I would book with again and would recommend you to family and friends.
Gayle Major
9th Dec 2014
the trip went smooth and was well organised
Robert Manvell
9th Dec 2014