TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

A friend recommended this site and it was a great recommendation. Excellent pricing (best we could find after much searching), excellent service and great communication. Overall very happy, in fact we are just in the process of booking our next holiday using TravelOnline. Many Thanks

John Tomac

19th Nov 2013

Chrystall was extremely helpful when changes needed to be made to our booking.

Ryan Thompson

19th Nov 2013

Very efficient service with this booking.

The price for this holiday was good and we would definitely use you again, and recommend you to our friends and associates.

Stephen Goralski

19th Nov 2013

This was the first time I have booked a holiday on line and found it to be very easy. Well done and would definitely book thru you again.

Christine Wright

19th Nov 2013

Very helpful made the whole process easy will book with you again

Elizabeth Wilson

19th Nov 2013

The very first experience with TravelOnline yet only the beginning of many more to come! We particularly like the timely reminders from Joanna that we received when needed. And it's so nice to have different options to choose from depending on our budget and what we're looking for. Everything was very clear and easy during booking. It was all just one click away. Thank you so much for helping us have an amazing time on our honeymoon. We couldn't have asked for more and we're looking forward to our next holiday via TravelOnline. Cheers!

Jan-joost and Ju Hyoen Steenvoorden

19th Nov 2013

Michelle, thank you for being so customer focused and professional in your dealings with my booking. We had a lot of fun and we thank you for providing us with the requested information to give us an insight into the resort even before we went there. Greatly appreciated, thank you!
Natasha Tamburic

Dobroslav Tamburic

19th Nov 2013

Great service, will book again.

Samer Maassarani

19th Nov 2013

Everything was so easy to organise. Our itinerary came through really quickly and we were off on our beautiful holiday.

Ryan Gilmour

19th Nov 2013

Your service was excellent. Great communication and deals. Negotiated some extra deals for me as well. Thanks Travelon line. I will recommend your services and travel with you again.

Lisa Page

19th Nov 2013

Great service thanks Travel on line
Regards Anne

Anne Gillies

18th Nov 2013

Just would like to thank you for your assistance with our last holiday at Daydream Island.

Your customer service, knowledge of your products was excellent ... documentation / e-mails were quite prompt. You guys were on top of everything

Thank you again

Nathaniel Alfonso

18th Nov 2013

Very efficient and reliable. Highly recommended.

Stuart West

18th Nov 2013

I must apologise for my tardiness, thanks Joanna for following me to pay for the accommodation.
Overall, excellent service..cheers Jules Alessio
PS.
Yes I would recommend your services to family and friends.

Juiliano Alessio

18th Nov 2013

I would definitely book my next trip with you and also recommend my friends to do the same..

Everything that was told to us actually happened. Everything was booked and went very smoothly..it made the holiday more enjoyable

Thanks for making my holiday so special..

Sandra Turner

18th Nov 2013

I would definitely book through this service again.......everything was wonderful

Christopher Hutton

18th Nov 2013

This was my first booking with TravelOnline and my first booking of a package deal. I am pleased to say we had no problems with the flight, transportation or the hotel. Everything was in order and the quality of the hotel was as good as advertised. The deal was great and I will definitely be booking with Travel Online in future. Also thank you to Emma Watts for speedy replies to my queries.

Tui Britton

18th Nov 2013

easy to use
staff were helpful in making changes

Sheryl Keir

18th Nov 2013

This is the second time I've booked through travel online and I wouldn't hesitate to use again and recommend to others. Great prices and service very responsive. Thank you

Natasha Szabo

18th Nov 2013

Hi Lisa,

I would recommend your service to everyone. Hassle free, easy, everything you would wish for.

Deborah Kirkman

18th Nov 2013