TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,908 customer reviews

Service was prompt freindly and very efficient ,would definataly use again.
Thanks we had a nice holiday.
I have allready sent the Warwick their feedback review .

Stewart Davidson

12th Jul 2014

All good, with no problems.

Jamie Hancock

12th Jul 2014

Excellent service. Easy. Well organised. Will definitely use service again.

Natascha De Wet

12th Jul 2014

Thank you to the staff at travelonline for helping us organise our first ever family holiday. We asked lots of questions and really appreciate the feedback you gave us. Your answers helped us plan the perfect holiday. We were very happy with the ease of booking and the extra service we were given to help us get everything just right. We were a bit nervous booking online but the whole holiday went off without a hitch, thank you so much.

Desmond Kerr

12th Jul 2014

As always Travelonline made the process seemless.
Easy to book, accomodation matches property description and pictures. Would and have recommended this company to our friends and family.
will definitely book with you again.
thanks for being so reliable and trustworthy

Mandy Woodbury

12th Jul 2014

Quick replies and excellent follow-up on all questions.

Laura Guidara

12th Jul 2014

A seamless service and an exceptionally easy to use website with all the detail covered.

Adam Waites

12th Jul 2014

Joanna was very helpful with alternatives when hotels we wanted to book kept on being full. The Royal Beach was her suggestion and it was just right for us...Thanks again...
Tony & Irene

Tony Sacre

12th Jul 2014

Your service made our booking arrangements easy. Everything worked. It allowed us to have an "upgraded" experience. We got side by side rooms as promised. Yes, I would recommend you to others.

Jeff Harmeyer

12th Jul 2014

Very professional, won't hesitate to use you again.

Darre Gittins

12th Jul 2014

We could not fault the service. Everyone we dealt with was polite , helpful and appeared happy doing what they did. They knew their stuff and were eager to please. I have already recommended this holiday to all that I speak to.Thank-you.

Jennifer Wells

12th Jul 2014

The ease of booking our accommodation, the promptness of answering my questions, the great deal and then finalising our booking definitely means I will return to use your service again. On arriving everything ran just as you organised, from the bus transfer to the ferry transfer, the accommodation at the resort and even the day tour we booked - Thank you.

Kylee Clifford

11th Jul 2014

Amy was great to deal with - she provided great recommendations and we were really thrilled with the Tropica Island Resort recommendation - we are so glad she did recommend! It was fabulous and we would love to go back! Thanks for all your assistance, we will definitely use travelonline again!

Courtney Ann Thompson

11th Jul 2014

It was easy to book and good value.

Julie Speechley

11th Jul 2014

Every thing was perfect. Yes i would use your services again. Updates were prompt and accurate

Doug Worrall

11th Jul 2014

Good service first time that I have used your company would use you again

Shane Hiscock

11th Jul 2014

I did have to wait for responses when making the booking and so what you enter on line and then get back is sometimes different and then can change again when actually booked. So took a number of steps before confirmed. In hindsight I would have done more on the phone to speed up the process. With that said once booked and paid for the arrangements, service and booking was fantastic and I would use and refer again. Thank you. Philippa

Philippa Jane Wright

11th Jul 2014

All fine. Dealt with Amy also. She was great. Was appreciative of the phone call about our delayed flight.

Laura Parker

11th Jul 2014

I found travelonline a great service and I would use again. They are flexible and happy to provide as many quotes as required which is helpful in being able to make a decision.

Shea Koch

10th Jul 2014

Booking a holiday online was a quick and easy process. The speed at which the holiday booking was confirmed, the travel vouchers issued and necessary information passed on was very quick.
Our holiday itinerary went to plan and went like clockwork. Wouldn't hesitate to book future holidays online. Thanks for a stress free and fantastic holiday.

Steven Wicks

10th Jul 2014