TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,537 customer reviews

the service was easy and gave me the cheapest price. I would use the service again and recommend the service thanks

Katie Jones

31st Oct 2014

WOULD USE YOUR SERVICE AGAIN

Philip Riley

31st Oct 2014

Great service, all special requests were handled well.
I would definitely use this service again.
Highly recommended.

Janette Walton/David Dukes

31st Oct 2014

Great service. Easy to deal with and quick responses to emails. We had a delay during travel and alternative arrangements were taken care of for us immediately by travel online, making the whole process stress free.

Meagan Boskovski

31st Oct 2014

Outrigger Villas was a quiet hotel in a very secure area. To get to the beach their was a shuttle bus (10 min max). The two bedroom suite was magnificent large two story apartment overlooking their pool. They have a second pool 5 min walk. The only negative is that we needed to taxi anywhere out of laguna BUT it wasn’t problem as it is very cheap to hire a driver for a day $40.00 aux for 5 hours and they ensured that we saw the country side. Getting groceries was a hassle at the beginning but at the end we discovered minaret sin a small village near laguna waters only 5 mins away.
We are very happy with your service including confirming our trips … we will be using you again and telling our friends.

Yanos Pasztor

31st Oct 2014

Very prompt, I liked how you could book just about everything altogether e.g. travel insurance and you provided bonus packages like massages etc.
Yes will recommend you to friends and family.

Brianna Rees

31st Oct 2014

I always book my holidays elsewhere. But I was told about travelonline.com.
Well I can tell you I will be booking through them again
not only did we get a great price
but the service from start to finish was fantastic .
Kind regards
Jo

George Freitas

31st Oct 2014

Yes we would definitely book through you again. Your staff were great. Thank you for making our booking experience a good one. We have already recommended you to friends .
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David Marsh

30th Oct 2014

Idalilly Patterson consultant was fantastic, the short holiday break ran smoothly and everything was well organised. The only thing which we did not receive where we were staying which was the Mantra Crown Towers was a room overlooking the bungee park facility, but if we stay there next time I would recommend an ocean view room, as my mother in law was staying in one and it was awesome! Other than that, everything was very well done, Thankyou Idalilly Patterson

Amy Horner

30th Oct 2014

Claire was very helpful and efficient. I felt like I was given the best value deals available :-) I would definitely book with you again and recommend you to friends and family. Thanks!

Kathy

30th Oct 2014

Excellent, speedy, and very patient.
Well done Idalilly and thank you!

Kerrie Flagg

29th Oct 2014

Excellent service, highly recommended. My family and I would definitely be booking with you guys next time.

Setoga Mai

29th Oct 2014

Great service!! Will defiantly use again and recommend to everyone. Thanks for your help and affordable holiday!! We had a great time.

Amie Warne

29th Oct 2014

Thanks for making the most stressful part of the holiday easy. I was never worried when I'd get a reply to an email. I was confident what we were booking was true to what was stated on the website.
Thanks Rochelle.

Jessica Quine

29th Oct 2014

Your service was brilliant. Will definitely use you again and recommend you.
Thank you very much.
Regards,
Frankie and Ivana

Frankie Milat

28th Oct 2014

I would like my sincere thanks passed on to our travel online rep. Idalilly for our hassle free recent trip to Bali Ida resort. Well Done team,
Kind regards,

Michael Walker.

Michael Walker

28th Oct 2014

Customer services was fantastic, prompt responses to queries and quotes. Idalilly kept me updated through the process and sent through all documentation as indicated. Great price offered - price quoted (and confirmed) was half that if any other site at the time.
The offer of optional tours and transfers was handy and would be great for the first time travelers.
Slight mix up with bedding at check-in but no real issue there, may have just been a hotel limitation due to early check-in.
I have already recommended travelonline to friends and look forward to making use of the service in the future.
Thanks for helping to create some wonderful memories.

Nicole Raffle

28th Oct 2014

Excellent service and great value, thank you :)

Allison Allen

28th Oct 2014

I have used you guys a few times and have recommended you to others.

Melvin Wilson

28th Oct 2014

Fantastic fast, helpful service. Would definitely use again.

Thomas Garde

27th Oct 2014