TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 13,969 customer reviews
Service was great, easy to contact & resort was beautiful. Will defiantly recommend & use Travel online again.
Kim Falzon
15th Aug 2014
I would book with travelonline again
Michelle Lee
14th Aug 2014
We were pleased with the efficiency of the booking & reminder process.
We would re- book with you if if necessary.
Wayne Kendall
14th Aug 2014
Great service, prompt replies to all queries. Follow-up service fantastic unlike other online companies who just take your money and run.
Robert Maxfield
14th Aug 2014
The online service was excellent. Emails were replied to and everything worked well on our travel and our stay.
Robert Close
14th Aug 2014
This was a fabulous experience, everything was simple and the staff professional. Follow up emails were prompt and there was no fuss at all. The website was easy to use and helped me to find all the information I needed in the same place.
Using travel online meant that we could relax and enjoy the holiday.
I would use travel online again and have recommended it to friends already.
Sharyn Romaro
14th Aug 2014
Thankyou Amy. Excellent value for money for the Casino. Would highly recommend travel online and Amy. Thanks again.
Sara Quinn
14th Aug 2014
Definitely would book with you again
Paul Clarke
13th Aug 2014
Found it easy to book , best price and very helpfull
Heidi Urquhart
13th Aug 2014
Easy to select inclusions on website and therefore get an instant full pricing on a holiday. Prompt response by consultants to queries. Basically easy booking.
Ian Burton
13th Aug 2014
The best place to Book, easy to read reviews, simple E'booking page, very informative and simple instructions emailed direct after booking
Scott Morris
13th Aug 2014
Lisa was very helpful
Sarah Steele
13th Aug 2014
matching the quote was fabulous thank you
Connie Chirchiglia
13th Aug 2014
Quick reply when asked for clarification on quotes
Bernhard Hengst
12th Aug 2014
Joanna was fantastic - she was extremely efficient and helpful throughout our holiday research/booking experience. The Travel Online process/website/offerings/packages were also impressive - I was sceptical at first as to the 'value add' of such services, but will be recommending Travel Online/Joanna in the future and hope to be using their services again soon.
Cheers,
Tim
Timothy Sheather
12th Aug 2014
Loved your service. Very prompt. I tried 4 other companies who wouldnt call me back and Annaleise provided great service. Loved the templates you use to improve your efficiency. Would definitely use you again. All the vouchers we could print off all worked too> Thank you !
Ashley Parkinson
12th Aug 2014
Our Bali experience with travel online excellent thank you so much will use your company again and recommend you to others
Pamela Fennell
12th Aug 2014
Emma is very experienced and very accommodating. I have contacted Emma and she is quick to respond and assist in everyway possible. Definitely will book with Travel Online and again and will recommend to friends and family.
Thank you Emma, you are commended for all your efforts!
James Joseph Alonzo
12th Aug 2014
excellent service, the rates were great
Anthony Wellington
12th Aug 2014
Joanna
You were fantastic every thing was perfect.
Fully recommend
Michael Rice
12th Aug 2014