TravelOnline Reviews

travel online and impartcular EMMA exceeded our expectations in all areas. communication was fairly easy and any emails always responded to. we have and will continue to recommend you to all.

I had some problems with a rollaway bed that i requested and the request was not passed on to the accomodation. However a call to the agent and the issue was resolved. Pretty happy with the response and would definitely recommend the service to friends and family.

No problem at all with your service and yes, I would book through your company again.
I would have no problem in recommending your company to family or friends.

Booking and confirmation was easy. Prices were great. I liked that we were informed of changes to our flights (although we only received half the information and I suspect this was from the Airline not travelonline). In fact travelonline were great in trying to sort out for us while we were away and even offered to call us at our resort to assist. Would definitely book another holiday with travelonline.

THANKS TO ROCHELLE WE HAD 5 STAR SERVICE AND A WONDERFUL HOLIDAY THANKYOU.

Very happy. Great service. Nothing was a problem. I'd definitely use booking.com again. Thank you.

Rochelle has been fantastic in organising our holidays from start to finish and assist with any queries and assistance we needed along the way. Highly recommended and with no hesitation will use her services again

Easy to deal with. Website very clear and easy to navigate.
Recommend to anyone and will use again in the future.

Super easy, everything organised and emailed through without a hitch. Will definitely look at using next time I'm looking at travelling.

The service was excellent. Very prompt with response

Fabulous service, very professional and organised. Will use again. Highly recommend.

5 star service. Everything went smoothly and easy. will definitely use you again and very much appreciate your help & understanding in changing our dates (with no penalty) with short notice due to family emergency. really appreciated.

Good efficient service provided no complaints whatsoever, will use again.

I will always look to book with travel online before any other company for our annual family holiday. Highly Recommended! Emails were always responded to promptly and all quires answered. Thank you travel online for making this an effortless experience.

Fantastic service, prompt and efficient, would absolutely use again and highly recommend TravelOnline services.

Hi Clare,

All went very well the moment we stepped in the boat Heron. Everything was taken care of. From our luggage to our meals. They were very organised. Staffing were friendly and we pretty much were left to ourselves to enjoy the island and all that it is to offer.

Thank you for your help and a quick turnaround from when I made the inquiry :-)

Cheers,

Carmelo

I was hesitant at first to deal with an "online" service preferring historically to work with a travel agent but after seeing the huge difference in price decided to give on-line a go.
I was not disappointed ! I could not fault any of the organisation!

All details of the flights,accommodation, travel insurance, transfers etc went off without one single problem. When I had a question I received a response quickly and efficiently and on the one or two occasions where I really needed to speak with someone I was able to reach a "real person".

My one suggestion would be a few more contact points before travel....this would give the feeling of reassurance to those using your service and help them feel they have booked a holiday and not just an online event.

I would absolutely recommend you to friends and will use you again in the future.

Excellent service

Thank you for the service you provided.There was just one hitch,on arrival at Daydream we expected adjoining family rooms.We were given rooms at the opposte ends of the resort.I cannot find my booking so I do not remember what was actually booked.When we went to long Island we did have adjoining rooms which was so good with 2 little boys going back and forth.Anyway,after a short time we were given rooms next to each other which the day manager said was an upgrade,as they overlooked the water,where the ferries came in.
I was very happy with the prompt replies to all our questions and we would certainly book holidays with you again.Thank you Emma.

Everything was clear & sorted for us prior to travelling to Queensland very happy with everything