TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,691 customer reviews

One word ......excellent !!

John Riley

26th Nov 2014

We had never heard of Travelonline, but we are very happy with the holiday we selected. The website is simple to navigate, and yet very complex with options to choose from. A combination that is hard to achieve.
Because we had never heard of Travelonline, we tried to compare the package with the major travel agents, and they could not compete on price or offer as many extras.
100% guaranteed to have us return to book our next holiday, and we spoke to other guests at Outrigger about how happy we were with our package deal.
Outrigger is an excellent choice for anyone, especially families. We cannot fault their service and hospitality. They effortlessly proved why they are a 5 Star resort.
Thank you all for making our 10yr wedding anniversary holiday even more special than we had hoped it would be.
Regards,
The Smith family.

Matthew Smith

25th Nov 2014

Hi Rebecca, Thanks we had a wonderful holiday and everything ran like clockwork. The resort was fantastic and we would definitely go back again. Thanks for the assistance.

Nicholas

25th Nov 2014

Everything was perfect. without any issues. Would definitely book with you again and have recommended you to family & friends already.
Thanks for a hassle free holiday.

Ian Hawley

25th Nov 2014

Thank you

Leighton Peacock

25th Nov 2014

Very well organized, have recomended to others, will book agian as long as the savings are there.

Jean Arlove

25th Nov 2014

This is the 2nd time I have used Travel Online to book an overseas holiday & I have not been disappointed. I wouldn't hesitate to book any future travel with them, I was kept informed every step of the way & when a service was discontinued, through no fault of Travel Online, I was immediately informed & refunded.

Shelley Collier

24th Nov 2014

No problem, everyting fine

Gonzalo Crespo

24th Nov 2014

Good sevice - only think was reconfirming transfers and tours once we arrived. Would have liked to not have to confirm again even with a confirmation.
Will book again - thanks!

Emma Jackson

24th Nov 2014

Friendly, prompt service

Mandy Jenkins

24th Nov 2014

I would definitely recommend TravelOnline to everyone I know! Great service, quick and friendly.

I have been seriously impressed :)

Thank you!

Julia Ratcliffe

24th Nov 2014

Everything to do with the booking & travel went well.
No hiccups in any way.

Steven Lethlean

24th Nov 2014

Great service from Joanna Collins - our honeymoon was perfect. All accommodation, transfers and our experiences were amazing and we are currently looking to book our next holiday through travelonline.com. Thank you for everything!!

Deyette Mccrae

24th Nov 2014

Great service, very easy to book and any questions asked were answered very quickly, would definitely use travelonline again

Neale Reid

24th Nov 2014

Website was easy to use.Contact both by email and phone were easy and prompt. A pleasure to deal with travel online.

Kim Ronai

23rd Nov 2014

Service outstanding as always. Nil issues with travel vouchers. Would definitely book future holidays using Travel Online. Continue to recommend you to all my family and friends.

Michele Connolly

23rd Nov 2014

Correspondence was fantastic. Only let down (which was minor) was that I had to buy a voucher for my two year old, same price as adult. Should be seperate prices for children. All in all was great service. Thankyoy

Anthony Antonello

23rd Nov 2014

The service was fantastic all aspects went without a problem. No cancellation of any of our flights a first for us, so our next trip will be through Travelonline.com
Thank you very much.

Gary Fairbrother

23rd Nov 2014

Was very pleased with all communication that I had with Travelonline and would and will recommend them to any family or friends that may be interested in travelling. Thank you. All went off without any problems.

Kenneth Wyburn

23rd Nov 2014

Service was efficient and Amy was very professional and informative. Would highly recommend your service.

Marisa Pruscino

23rd Nov 2014