TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,834 customer reviews

I have used travelonline before and will always use them this last holiday I put 3 other couples on to it to get the deal we got and same hotel everyone was happy, I like the vouchers we get the massage voucher was fantastic and the tour was all so great. will use you again and recommend travelonline to everyone. thankyou.

Debra Goddard

17th Dec 2014

Excellent service from the time I booked in February until we came home. We had a delayed flight from Canberra and Joanna was fantastic in contacting the airport transfer people and the resort in Fiji on our behalf to explain that we would be arriving the next day. Joanna is also helping us in our travel insurance claim as a result. I have already recommended you to friends and work mates and would definitely book with TravelOnline again. The packages you offer are very well priced, well organised, communication between your consultants and the customer are excellent and the booking process is very easy to follow.

Laura Jones

17th Dec 2014

Excellent, will definitely do this again with travel online, an easy process and great value, cheapest rate..... Thank you

Nicole Reid

17th Dec 2014

i was very wary of using your site as I had never seen or heard of anyone using it but my accommodation was booked and all was great! thank you and I am looking into using you again right now because our first deal was awesome! thanks :-)

Debbie King

17th Dec 2014

Great service, have booked with them before and will book with them again. Hassel free

Phil Faulks

16th Dec 2014

So simply and convenient to book our accommodation. Everything was organised professionally and without any fuss. Would definitely recommend your service to others.
Fantastic, thank you!!

Graham Ellis

16th Dec 2014

Great value and easy process right through with great communication and help from our consultant Emma Watts

Thank you

Aimee Hendry

16th Dec 2014

Well organised, courteous staff online and on the phone. Easy booking and payment process. Yes, would use again and would recommend. Thank You.

Andrew Derrington

15th Dec 2014

You made booking this trip so easy! Thank you fpor your great service, and fast turn-around times.

Shawn Hobbs

15th Dec 2014

Awesome service from Lisa in particular, friendly, professional, reliable, great follow up also...we will definitely book again

Thomas Gault

14th Dec 2014

excellent service - vouchers provided were of good use, timely paper work etc. Should have been better if could have given some information about hotel rooms which are not worth staying- a feedback has been sent.

Raj Sharma

14th Dec 2014

Everything was done for us, and super easy To understand. all we had to do was confirm the booking before we left! Will definitely book with travel online again and will recommend to others. Thanks so much Amy!

Brooke Zohn

13th Dec 2014

Had a wonderful holiday! I've recommended this company to all my friends. Everything was wonderful. Thank you so much for helping me book it all!!!!!

Rebecca Reid

13th Dec 2014

Service was wonderful. Helpful consultant.
We would book with TravelOnline again in the future and we will recommend to our family and friends.

Warren Jones

13th Dec 2014

TravelOnline's service was excellent, price was good and booking process seamless.

Shane Pieper

13th Dec 2014

Service always prompt. Would book with you again.

Graham Trout

13th Dec 2014

Have used Travel on line many times and will again. Keep up the good work!!

Paul Cahill

13th Dec 2014

Great service from start to end. Would recommend this service to everyone.

Kerry Meier

12th Dec 2014

All our needs were taken care of and all went smoothly.

Ronald Evans

12th Dec 2014

Amazing service once again. both Danielle and Kimberley who filled in for Danni were brilliant. No delays in service - with a can do attitude that's looks after the customer needs. call backs were on time as promised and we felt like our concerns had priority even though I'm sure there were bigger issues to deal with. WE're moving to Fiji next Feb adn will recommend everyone who visits to book through ToL. The website is so easy to use as well. Well Done once again.

Sam Daw

12th Dec 2014