TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Thank you for the service you provided.There was just one hitch,on arrival at Daydream we expected adjoining family rooms.We were given rooms at the opposte ends of the resort.I cannot find my booking so I do not remember what was actually booked.When we went to long Island we did have adjoining rooms which was so good with 2 little boys going back and forth.Anyway,after a short time we were given rooms next to each other which the day manager said was an upgrade,as they overlooked the water,where the ferries came in.
I was very happy with the prompt replies to all our questions and we would certainly book holidays with you again.Thank you Emma.

Fred Bittar

13th Jan 2015

Everything was clear & sorted for us prior to travelling to Queensland very happy with everything

Andrew Wallace

13th Jan 2015

Always willing to answer questions.
Reply to emails very quickly.
Emailed all documents promptly.

Gregory Hooker

13th Jan 2015

A requested change was handled very easily and quickly. What I thought would be a problem never materialised.

Richard Wilson

13th Jan 2015

I booked my honeymoon with travel online in 2011 and now this trip and it is been fantastic experience again so easy and I've found best deals online

Kimberly King- Forrester

13th Jan 2015

Emma efficiently organised our complete Fiji holiday including flights, accommodation, insurance and transfers. Was able to accommodate a late change in date for us keeping costs to a minimum. Emma or her colleagues were always available via email to answer any questions. Would use TravelOnline again next holiday and recommend this service to others.

Michael Hill

12th Jan 2015

You made everything so easy - thank you! We would definitely recommend booking through you.

Andrew Johnson

12th Jan 2015

I have booked with Travelonline previously and been very happy with service on both holiday bookings.
I like how I can do a quote upfront and package to my needs/ price point.
If you know where you want to stay then I recommend the online service of Travelonline.

Melissa Altman

12th Jan 2015

Travel online provided us with fast and efficient service, very easy to deal with and I would happily recommend them to anyone!! Great job guys

Tanya Fraser

12th Jan 2015

First time I've booked a holiday on line and it all worked out ok. Thanks.

Brian Harding

12th Jan 2015

TravelOnline provided a very good service sending quotes on preferred holidays. When it came to decision time Rochelle Bishop offered great advice and delivered confirmations of our booked holiday. A very efficient offering all round.

David Tonkin

12th Jan 2015

This is the 4th trip i have booked through Travel Online, and i will be coming back to book my 5th, 6th, 7th.....
I have had Rochelle look after all of my bookings and think she does a fantastic job and is very professional in what she does. This last trip was actually the first time i have needed to talk to Rochelle (pre trip), and she was helping me book in peak session and I am very pleased with the outcome. She is a great asset to have working for Travel Online :) A+++++

Justin Jones

11th Jan 2015

your service was excellent everything was arranged very well .emma got back to us if we had any questions .
we will book with you in the future

David George Soames

11th Jan 2015

I was extremely impressed with the service provided by TravelOnline as well as Lisa Scull.

Lisa contacted me with a date I had put in wrong on one of the travel pages - she had actually looked into my booking and realised the date was wrong. Then contacted me to confirm. Exceptional service and attention to detail.

This was the first time I had used TravelOnline and the ease of use and ability to book all aspects (flights, transfer flights to island, accommodation, breakfast package etc) was very convenient.

I will definitely look to use TravelOnline next time we are looking to travel.

Bruce Dando

10th Jan 2015

Service was great. No problems, no hidden extras.
Would use again for another holiday

Linda Moss

9th Jan 2015

Clare was fantastic and very helpful. I couldn't make up my mind on where to stay and Im sure this was frustrating for Clare but she didn't show it. Was very happy with service overall and would definitely use Travelonline again.

Katrina Macleod

9th Jan 2015

Great help, easy to book and service was great

Melissa Tapp

8th Jan 2015

Quick response to all questions. Very clear and easy to use internet quote and booking interface. No complaints, very happy and have recommended Travel Online to others

Claire Gilligan

8th Jan 2015

Most impressed with the service, promptness and efficiency of Travelonline. Would not hesitate using them again. Thank you

Lisa Neilson

8th Jan 2015

Thanks Joanna for your wonderful service.
Every thing was great with no hicups at all.
we were upgraded to a better room on arrival and the staff were once again super amazing and made us feel at home.
thanks you and we hope to deal with you again.

Jim

James Wilkin

8th Jan 2015