TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,908 customer reviews

I would book again - very efficient and speedy service and follow up. Well done.

Elizabeth Short

9th Aug 2014

Really easy to use service. Everything ran smoothly and we had a great trip.
Thanks for your help.
Regards
Jo

Joanne Mitchell

9th Aug 2014

Very efficient and helpful

Nicole Nye

9th Aug 2014

Yes we would definitely book with you again.Everything except one additional trip from Hamilton Island was organized brilliantly. (The additional trip with the hic cup was only confusion with the pick up point..ie we were on Hamilton but the ticket said pick up Airlie Beach!!).....soon sorted......overall an excellent service...thankyou!

Jill Cunningham

9th Aug 2014

Everything went very smoothly from hotel transfers to hotel bookings. Thank-you!

Rebecca Tallack

8th Aug 2014

No complaints. We found our travel experience was wonderful. All details were emailed promptly including updates to flight details. We would recommend Travel Online to family and friends and would book online again.

William Evans

8th Aug 2014

I set out to do my own booking without pushy in store agents to tell me what I wanted without needing it, I found TravelOnline to be the perfect tool to book my holiday having been to the destination before I knew exactly what I wanted to add to my package. I had a good communicator online with the help I needed and answered promptly. There were no hidden charges with everything transparent and up front - I will definitely use this service again in the future - Thank you Lisa Scull a most enjoyable holiday without stress was had.

Paul Maguire

8th Aug 2014

Thank you for all your help. We have absolutely nothing to complain about.

Angus Charles Mackinnon

8th Aug 2014

Everything went perfectly. We couldn't have asked for more. Any questions we had were always answered in a friendly and happy way. Never had any trouble contacting you. We travelled over with family who booked with other agencies and they experienced several issues with their bookings. We would definitely recommend you to family and friends and I wouldn't book with anyone else.
A big thank you
Kristine Harrison

Shannon Harrison

7th Aug 2014

The level of customer service provided by Annaleise and staff was of a very high standard, and I intend to use Travelonline when I book a holiday next year. The facility to pay the accommodation off in instalments is a huge advantage which makes it easier to save and pay for the holiday

Timothy Kerrigan

7th Aug 2014

I would definitely book again, great communication, easy to deal with hassle free travel. Thankyou!

Michael Gardiner

6th Aug 2014

Having used TravelOnline before I had no problem using their services again and my booking went to plan without any hiccups. I have recommended others to this service before and after this latest travel would do so again.I was impressed with the personal response to queries that I raised, making the whole process very clear and easy to understand.

Russell Hodges

6th Aug 2014

Hi Lisa,
I would like to thank you for your professionalism throughout our entire booking event. You made it easy for us to relax knowing that everything was covered off. Thanks

David Gleeson

6th Aug 2014

Website is easy to use which makes bookings a breeze, was also the cheapest price around for the Accommodation.

Have already recommended to my work mates.

Sheree Larkin

5th Aug 2014

Everything was spot on. So easy to organize and with being so busy just needed to email and know it was all done. Thanks again

Clayton Costigan

5th Aug 2014

Thanks so much joanna we had a lovely time and thank you for sending me the vouchers prior to departure as all run smooth for us and I would book again through you knowing that I need the vouchers before we depart many thanks alita pietras if you have any more packages like the one we had please let me know as I would love to go back to the Warwick resort with my family

Adam Pietras

5th Aug 2014

I liked that when there was a problem with my booking, it was resolved straight away.

Angela Colson

5th Aug 2014

Fantastic. Very prompt at getting back to us with quotes and invoices. Very easy to deal with and book through. Great service

Michael Morris

5th Aug 2014

Great service. Prompt with answers to any queries. We have used your service twice in the past and have recommended you to friends and family.

Claudio Aloise

5th Aug 2014

I would happily recommend Travel Online to anyone looking to book their next holiday online.

Their costs were highly competitive and the service and after sales support were exemplary.

Thomas Elliott

4th Aug 2014