TravelOnline Reviews

Fabulous service, very professional and organised. Will use again. Highly recommend.

5 star service. Everything went smoothly and easy. will definitely use you again and very much appreciate your help & understanding in changing our dates (with no penalty) with short notice due to family emergency. really appreciated.

Good efficient service provided no complaints whatsoever, will use again.

I will always look to book with travel online before any other company for our annual family holiday. Highly Recommended! Emails were always responded to promptly and all quires answered. Thank you travel online for making this an effortless experience.

Fantastic service, prompt and efficient, would absolutely use again and highly recommend TravelOnline services.

Hi Clare,

All went very well the moment we stepped in the boat Heron. Everything was taken care of. From our luggage to our meals. They were very organised. Staffing were friendly and we pretty much were left to ourselves to enjoy the island and all that it is to offer.

Thank you for your help and a quick turnaround from when I made the inquiry :-)

Cheers,

Carmelo

I was hesitant at first to deal with an "online" service preferring historically to work with a travel agent but after seeing the huge difference in price decided to give on-line a go.
I was not disappointed ! I could not fault any of the organisation!

All details of the flights,accommodation, travel insurance, transfers etc went off without one single problem. When I had a question I received a response quickly and efficiently and on the one or two occasions where I really needed to speak with someone I was able to reach a "real person".

My one suggestion would be a few more contact points before travel....this would give the feeling of reassurance to those using your service and help them feel they have booked a holiday and not just an online event.

I would absolutely recommend you to friends and will use you again in the future.

Excellent service

Thank you for the service you provided.There was just one hitch,on arrival at Daydream we expected adjoining family rooms.We were given rooms at the opposte ends of the resort.I cannot find my booking so I do not remember what was actually booked.When we went to long Island we did have adjoining rooms which was so good with 2 little boys going back and forth.Anyway,after a short time we were given rooms next to each other which the day manager said was an upgrade,as they overlooked the water,where the ferries came in.
I was very happy with the prompt replies to all our questions and we would certainly book holidays with you again.Thank you Emma.

Everything was clear & sorted for us prior to travelling to Queensland very happy with everything

Always willing to answer questions.
Reply to emails very quickly.
Emailed all documents promptly.

A requested change was handled very easily and quickly. What I thought would be a problem never materialised.

I booked my honeymoon with travel online in 2011 and now this trip and it is been fantastic experience again so easy and I've found best deals online

Emma efficiently organised our complete Fiji holiday including flights, accommodation, insurance and transfers. Was able to accommodate a late change in date for us keeping costs to a minimum. Emma or her colleagues were always available via email to answer any questions. Would use TravelOnline again next holiday and recommend this service to others.

You made everything so easy - thank you! We would definitely recommend booking through you.

I have booked with Travelonline previously and been very happy with service on both holiday bookings.
I like how I can do a quote upfront and package to my needs/ price point.
If you know where you want to stay then I recommend the online service of Travelonline.

Travel online provided us with fast and efficient service, very easy to deal with and I would happily recommend them to anyone!! Great job guys

First time I've booked a holiday on line and it all worked out ok. Thanks.

TravelOnline provided a very good service sending quotes on preferred holidays. When it came to decision time Rochelle Bishop offered great advice and delivered confirmations of our booked holiday. A very efficient offering all round.

This is the 4th trip i have booked through Travel Online, and i will be coming back to book my 5th, 6th, 7th.....
I have had Rochelle look after all of my bookings and think she does a fantastic job and is very professional in what she does. This last trip was actually the first time i have needed to talk to Rochelle (pre trip), and she was helping me book in peak session and I am very pleased with the outcome. She is a great asset to have working for Travel Online :) A+++++