TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,836 customer reviews
Very efficient, no fuss service. Very well organised and great communication.
Thank you.
Michelle Demirel
28th Jan 2015
Very happy with the service. No problems with prompt replies. Will use again. Thanks.
Tania Jones Riley
28th Jan 2015
Very helpful
Joanne Galloway
28th Jan 2015
yes i was very happy with the service.
Emma always replied very promptly every time i asked her a question which made me feel very confident.
Catherine Maria Randazzo
28th Jan 2015
Have used Travel online 3 times now for holidays and found them great every time. Thankyou for making booking a holiday an easy experience.
Mary Scott
28th Jan 2015
We found the online service to be very user friendly and Joanna was a very reliable and efficient consultant. We would definitely use your service for future holidays. Thank you.
Gary Waugh
28th Jan 2015
Took a little longer that stated to get our quote, but it was over the Christmas period so understandable. Everything was as it said it was going to be. The day spa voucher was fantastic, what a fabulous placid it was.
Bruce Ede
28th Jan 2015
excellent service, can't find any fault at all.
would definitely recommend to family and friends
Hoang Mai
28th Jan 2015
Excellent service, always happy to help in a timely manner.
Brianna Baker
28th Jan 2015
as always...love working with you!
Gary Bruhwiller
28th Jan 2015
The service was good - e-tickets and vouchers arrived promptly and any request was dealt with expeditiously. We would book through you again.
Peter Nicholson
28th Jan 2015
Service was great and would recommend.
William Hasted
28th Jan 2015
I would use your service again.
Christine Gleeson
28th Jan 2015
Excellent service and value for money. I received everything I needed via email and it was very easy to redeem vouchers etc via email to the individual vendors once I was in Bali. Would definitely use your services again. Thankyou!
Kristy Drake
27th Jan 2015
very helpful . we would book with you again and I have already recommended you to a friend. maybe a bit more info on mobile phone service would be handy
Terence Payne
27th Jan 2015
great service, follow up and made the process easy and was very helpful with ensuring all requirements were met.
George Katrib
27th Jan 2015
Clare was extremely professional, prompt and helpful.
I will definitely book through Travel Online again and have already recommended you to friends and family.
Kind Regards Smaroula La Paglia
Smaroula La Paglia
27th Jan 2015
fantastic service, made everything so easy.
Kylie Nicholas
27th Jan 2015
Thanks
Rajeev Pillai
27th Jan 2015
Where prompt with responses.
Anastasios Koutroubis
27th Jan 2015