TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,853 customer reviews

So easy to use. Everything worked out beautifully with no hassles at all. Not always confident using a web travel service but would definitely use this service again. Thank you Amy

Robyn D'hooghe

4th Oct 2015

Great effort thanks for your hard work to get us exactly what we wanted. We had an amazing time at the The Western Bali.

Leo Spivak

4th Oct 2015

Very happy with booking process and price, Sheraton Fiji was great, have stayed before and staff are lovely, We were upgraded to ocean front rooms with Starwood privileges, will definitely go back, thanks Anne

Anne Houston

4th Oct 2015

It was quick and easy. Thank you for your help and the fast turn around.

Michael Klink

4th Oct 2015

Very quick responses to quotes and changes. Everything went to plan as it had done when we used this service 12 months ago. Very easy as I did not need to communicate during business hours. Itinerary was very clear, as were all vouchers. The company in Thailand "My Phuket" provided excellent service. I have already recommended Travel Online to friends and family and hope to use you again myself sometime. Thank you Lisa and Team.

Sharon Mitchell

4th Oct 2015

We were very pleased with the service from Travelonline and will use again and would highly recommend to others
Thanks Holly excellent service

Douglas Mayberry

4th Oct 2015

You guys did great, very last minute decision to go and coudn't have done it without you.

Jason Duley

3rd Oct 2015

Travel online provided a good priced holiday with ease. On the odd occasion that I did have to call for an adjustment. The staff were most helpful and very professional I would certainly recommend travelonline to anyone who is looking for a holiday. I will definitely book again.

Karyn Adams

3rd Oct 2015

Easy to book, great service. Everything to make the experience even better.

Katarina Hayston

3rd Oct 2015

Once again TravelOnline delivers a great holiday. Easy to use, competitive in all ways and a smooth run at the holiday venue. This has been the fourth time in 3 years I have used TravelOnline and every time has been outstanding. I will use the company again and would not hesitate in recommending the agency to any person wanting assurance that their holiday booking has been professionally and accurately done.

Craig Innes

3rd Oct 2015

Once again TravelOnline delivers a great holiday. Easy to use, competitive in all ways and a smooth run at the holiday venue. This has been the fourth time in 3 years I have used TravelOnline and every time has been outstanding. I will use the company again and would not hesitate in recommending the agency to any person wanting assurance that their holiday booking has been professionally and accurately done.

Craig Innes

3rd Oct 2015

Service was good and efficient we had no problems would definitely use travel online again and I have recommend this service to people already

Carmela Costanzo

3rd Oct 2015

Very happy with the service from travel online. Very smooth transfers and accommodation was lovely . We will be returning customers thank you .

Raymond Gardner

3rd Oct 2015

Absolutely amazing! Everything went well and we didn't have to worry about anything. I would highly recommend your company!

Sharon Nelson

2nd Oct 2015

Very helpful and professional. Thank you

Steve Crook

2nd Oct 2015

we were a bit wary of using the site, but you proved us wrong. We very happy with service, easy to use, prompt response time. Definitely recommend

Mark Haringsma

1st Oct 2015

I have never booked a holiday on line before and was hesitant to. I only went online to see what the Warwick Resort was like as we were invited to a wedding there and up came all these operators willing to give an instant quote. It was so easy as you did everything in the one quote. We intended to go to flight centre and did but you were a little over $1000 cheaper. After booking and paying our deposit within minutes we had our e tickets and Insurance policies which was impressive. I was a little concerned after paying my final payment that I didnt receive our other vouchers but a quick call assured me they would come which they did at a later date. I will certainly recommend Travel on line to anyone and will be getting a quote if we travel again. Thank You

Judith Westwood

1st Oct 2015

Would definitely use Travel online again. It was an easy process and we found everyone we spoke to more than helpful.

Shannon Crowley

1st Oct 2015

Thank you to Danielle and the travelonline.com team for your great advice and efficient service! We had a great family holiday in Fiji!!

Douglas Proctor

1st Oct 2015

Your service was excellent. Will be travelling to Hawaii next year and will definitely use you again.
Competitive prices too.

Rhys Brotherton

1st Oct 2015