TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,286 customer reviews

I would recommend again! we had a wonderful stay in Fiji thanks

Charmain Steventon

1st Feb 2016

Very helpful n handy

Shuna Liu

31st Jan 2016

Incredibly easy booking system that allowed us to pick activities to do that were nearby our accommodation. Also ensured all transfers were booked= a stress free holiday. Thank you travel online, will definitely be booking through you again.

Jade Woolnough

31st Jan 2016

Definitely use travel onine for my next holiday

Samiha Chaouk

31st Jan 2016

Holly Segon was outstanding in providing every kind of help through out.

Sahibzada Ahmed

31st Jan 2016

We made our booking only two days before departing and everything was handled to perfection. Would recommend Travelonline to other travellers. Everything was as we expected.

Patricia Kennedy

30th Jan 2016

It was a great package deal and we thoroughly enjoyed our holiday. When we had to change arrival details it was handled quickly and everything went smoothly. Holly got the adjourning rooms so kids were next door and overlooking the pools which were amazing. Not a lot of communication between us but it was not needed anyway. Will be keeping an eye on specials coming up through TravelOnline again as saved a lot of money.

Mathew Campbell

30th Jan 2016

I would book through Travelonline again.

Rapee Gibson

30th Jan 2016

Fabulous family holiday to Fiji, Travel online and our agent Cecilia Russell were fabulous. Great flights and seats reserved for us. Really enjoyed the Shangrila Fijian Resort, the Fijian people are very friendly and great with kids. Would definitely return again with Travel Online to the Shangrila again.

Natalie Beuth

29th Jan 2016

Yes, very likely to use your service again.
Have recommended you to others

Nigel Fredericks

29th Jan 2016

I did like the fact that you talk to a real person.
That were helpful and friendly .
Thanks .

Keren Hannon

29th Jan 2016

Always easy to book with travel on line.

Kathleen Whelan

29th Jan 2016

Efficient, informative and patient. Great prices. Its so nice to experience great customer service. Congrats Michelle and the team at online travel. Many companies could take a leaf out of your book. Thanks very much. We will you use again.

Matthew Mahoney

29th Jan 2016

Great price, great service, would book again with travel online in a heart beat! Just not with that particular hotel.

Kimberley Hezemans

28th Jan 2016

Easy to deal with, very professional, would definitely recommend Travelonline

Catherine Smith

28th Jan 2016

We had a nice holiday in Fiji. Everything went off without a hitch and I would recommend Travel Online to family and friends and I would certainly use this service again.

Learni Davey

28th Jan 2016

The value was great, the service and follow up was excellent. It's the first time I've used it but I will definitely use it again and am telling all my friends. Well done on a very professional business. I wish you every success for the future.

Mark Sandiford

28th Jan 2016

Love the offers the website have! Keep up the great work - recommend you guys to heaps of people

Nathan Page

28th Jan 2016

Excellent service from start to finish! This is the second time I have used Travelonline and it won't be the last!

Suzanne Flynn

28th Jan 2016

Great customer service. Fast response times. Have used this service twice now and would return and also recommend to family and friends

Timothy Grey

27th Jan 2016