TravelOnline Reviews

Total Reviews: 11,799
Average Rating: 4.85 out of 5

Customer Service Reviews

This was our second time with Travel Online. Always fantastic service. Would highly recommend Travel Online.

Roderick Seymour

17th Jun 2013

Excellent help.

Leonie Edgley

16th Jun 2013

Travel online was excellent. We looked at all websites and found the best pricing here. It was easy to book and there were no catches.

Ashley Hayes

16th Jun 2013

Thank you for the ease of booking will definitely use your site again next year. Really loved the free day spa voucher for couple massage. Amazing day spa was newly opened and the staff were great went for nearly 2 hours!

Deborah Melkie

16th Jun 2013

This is the 3rd time I have planned my holiday through TravelOnline - & will continue to do so. They have excellent packages & the prices are the best that I can find online & I have never had a problem with their service,

Angela Purchase

15th Jun 2013

Thanks Annaleise, very effective and prompt service



15th Jun 2013

The service I received from TravelOnline was 1st class.Our consultant, Emily Dalton, was very fast in communicating all required details. The booking was very easy to do online and great value.Will be definitely using again...thank you.

Sharon King

14th Jun 2013

From start to finish Lisa was fantastic, nothing was too much trouble and she was very timely in her response. All our travel arrangements and hotel bookings were spot on. We will definitely be booking with travel online in the future in fact we are already starting to plan our next holiday.

Rebecca Szymanski

14th Jun 2013

Had no problems throughout the booking process everything was explained fully & would not hesitate in using travel online again & would highly recommend to friends

Lee Anderson

14th Jun 2013

Nice and easy to book . Communication good Thanks

Samantha Pleydell

13th Jun 2013

Great service, would use again and recommend to others

Sue Hall

13th Jun 2013

Thank you for making our first trip out of Australia with children so easy. A huge thank you to Clare Wilkinson for her assistance and attention to detail. We will definitely use TravelOnline again and recommend it to others.

Tania Marion

12th Jun 2013

Great service! Very much on time n no hassles at all!


12th Jun 2013

Really easy to book, great rate and appreciated the time to pay off the holiday before travel. Staff were very helpful and overall could not fault the experience.

Isaac Wolfson

12th Jun 2013

Annaleise provided excellent service to us all the way through the booking procedure and the planning of our holiday. She was always very prompt in responding via E-Mail to any questions we had and provided all the correct information for our travel and tours we did. She provided us with accurate information on building /maintenance works that were being conducted near our room during our stay. In other words we could see there maintenance being performed in proximity of our room but it did not affect us in any way. We questioned some of the facts she provided us from the resort and they were very accurate as we did have concerns that our peace & quiet was going to be interupted prior to our travel. We would definately book with and recommend your company to family or friends due to Annaleise's efforts. Well done to all.

Russ & Zeta Schneider

11th Jun 2013

Follow up emails were appreciated. Prompt response was also appreciated. Would definitely book with travelonline again and would also recommend to family and friends. Also appreciated the phone call while in Bali to confirm travel arrangements to airport.

Luise Melvin

11th Jun 2013

Everything from flights, transfers and accommodation went smoothly. We had no problems, our holiday was organized perfectly. Any queries were dealt with quickly and efficiently by Natalie and the Travel Online staff. I will definitely book with them again and have already praised them to my friends. Thank you all so much

Ivan Semciw

11th Jun 2013

The prompt replies to any queries we had has to be commended. The ease of booking and any follow up was great. We did not have 1 hassle with our on-line booking and would certainly use this company again and would recommend it to others.

Rodney Wilson

11th Jun 2013

Very good service, helpful and easy to deal with.

Mark Anastassi

11th Jun 2013

I had no trouble at all with booking my holiday its fantastic you can get an instant quote online. everything went so smoothly had no drama at all with anything I would highly recommend booking through travel online and I would have no hesitation booking with them again.
thank you travel online for making my holiday easy and stress free.

Jessica O'brien

11th Jun 2013