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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

Would book with you again no problem. Loved how everything organised re xfers etc. thanks

Colin Zieth

3rd Oct 2014

Trouble free booking and everything went according to plan. Excellent accommodation and great value for money. Would use travelonline again without hesitation. Thank you Emma, we had a fantastic holiday.

Karin Woollatt

2nd Oct 2014

We have booked twice now through travel online and have had two very happy family holidays. The service is great and the very efficient team of people have always been eager to assist in our booking. We will definitely use travel online again.

Lisa VCA

2nd Oct 2014

I would 100% book again with travelonline. The staff are very professional and organised. It is great to be able to select everything you want in a holiday and either delete or add when you know exactly what you are paying for. Well Done Travelonline it is the only way to seriously book a holiday. All I did was select what I wanted and the rest was sorted. So looking forward to going back to FIJI so continue to send me all the hot deals via email. Thank You!! :-)

William Fuller

2nd Oct 2014

We received excellent service from Lisa, who was always quick to reply to emails and was very accommodating in ensuring that our holiday suited our needs.
We would definitely book through travel online again and have already begun to recommend it to our friends. :)

Nathan Murphy

2nd Oct 2014

Rochelle was very attentive. I had to make changes to travel dates & nothing was too much trouble. Would have no hesitation in recommending to family & friends

Philomena Treasure (Dawson)

2nd Oct 2014

The service was good, staff was very helpful with all the questions raised. thanks again!

Jeric Artillaga

2nd Oct 2014

Awsome

Sandra Brooks

2nd Oct 2014

We found Travel-on-Line very efficient! I loved the calculator to work out the cost when enquiring. All information was correct and sent out efficiently, there were no nasty surprises!!

David Sewell

2nd Oct 2014

I received great service, very helpful and made booking our holiday easy. I got a great deal through you and episode definatley use Travel on line again. :)

Lisa Mciver

2nd Oct 2014

everything perfect

Georg Flatscher

2nd Oct 2014

I am very happy with the service I received from travel online.
They always replied to my questions promptly and our travel arrangements were done professionally. Everything was fine and as per booking on our travels.

Claudia Stillhard

2nd Oct 2014

Excellent service

Troy Morris

1st Oct 2014

Easy web site. Great feedback. Had no problems at all will use again.

Ian Davis

1st Oct 2014

Had a great experience with Travel Online. Our consultant was prompt with reply and the whole holiday was package well and our family had a wonderful time. Would definitely recommend to friends and family (have already done so).
Welll done!

Aimee Peacock

1st Oct 2014

Thank you so very much to Travel Online for organising our trip to Merlin Beach Resort in Phuket. Having stayed at the property over 10 times, I was looking for the most economical deal I could find and Travel Online definately delivered that for us. I will say I was a little nervous however, our booking was smooth and swift and on arrival at Merlin Beach our check in with the voucher provided was swift and uncomplicated.
I will certainly be utilising the company again and I have already started looking for my next adventure on the website!

John Redmond

1st Oct 2014

The property we stayed at was going through refurbishment and their pool was shut down. We received an email about this but no one replied to our query.
Other than this we were happy with the service.
Thanks.

Gregory Rooney

1st Oct 2014

I made a urgent request~ Even though Emma was off, the other staff Clark repky my request within the shortest time! I am very impressed.

Just one thing to improve : within the email, could you please use the titles like Mr./ Mrs. More often rather than ' hi there' please~Sorry a about being fussy~ however I believe this will help you improve your business in the future~ thank you~

Fenglong Zhang

1st Oct 2014

Great service thank you

Ross Simpson

1st Oct 2014

Joanne was very helpful. Thank-you to Joanne for all your great customer service.

Katherine Hoare

30th Sep 2014