TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,293
Average Rating: 4.85 out of 5

Customer Service Reviews

Was hesitant booking a holiday completely online as had only ever gone through travel agents before. However after this positive experience I will be booking all future holidays with Travel Online. Everything from transfers, tours and accommodation ran smoothly and my emails were always answered promptly and professionally. Can highly recommend Annaleise and the TravelOnline team.

Hayley Hall

16th Oct 2013

Very professional and always responded in a timely way to queries.
I would recommend Travel Online to friends.

Ian Lang

16th Oct 2013

Great service, I was very nervous about using a business which I did not have much knowledge or experience with but they were super helpful.
We travelled with a group of twenty who all booked with separate agencies and we got a much better deal financially than the others so I was very happy to know we had saved money and not compromised on quality of accommodation.
I would use again.

Sarah Madacki

16th Oct 2013

Painless way to book and receive tickets and vouchers. The travel deal (Norfolk Island) was good value. Good communications. I recommend Travelonline and will use them again.

Harry Couchman

16th Oct 2013

Nicky has excellent customer services skills , very reliable would love to book another holiday again.

Stojan Zezovski

16th Oct 2013

Thank you Nicky and the rest of the team that we spoke with throughout the time :)

Our honeymoon was perfect - We loved every minute !!

Nathan Cowie

16th Oct 2013

very pleased- will use again

Paul Mcgurgan

15th Oct 2013

We had a lovely holiday thank you. I would definitely book again with travelonline. The website was easy to use and Annaleise and all the customer service team were brilliant. I could not fault anything.

Luke Schmidt

15th Oct 2013

Easy company to organise your holiday with and value for money. Thank you Natalie we had a great holiday :)

May look at book our next trip the Thailand next year

Andrea Van Rynswoud

15th Oct 2013

Our holiday went well. I would definitely use travel again and I would recommend to family and friends.

Joshua Boronski

15th Oct 2013

Hi, I would highly recommend the fantastic service and prompt attention by the staff of Any question was dealt with urgency and the advice given by the staff was phenomenal and I felt at ease booking my family's holiday on line. I have recommended to all my work colleagues, family and friends. We have now used this agency twice and I am already planning our holiday next year. A special thanks to Annaleise and Glenn your advice and service was A grade. Looking forward to dealing with you soon. Kind Regards, Lucy Woolmore

Lucy Woolmore

15th Oct 2013

All staff that assisted us in booking the holiday t\last minute during the school holiday were fantastic. Thank you Nicky and colleagues...

Vincenzo Florio

15th Oct 2013

Very organised and trustworthy. Highly recommend

Alexander Turnbull

15th Oct 2013

Very efficient response to booking.
We had no problems with airline booking, accommodation, tour bookings or coach bookings. Service and value very good.
Would certainly recommend TravelOnline to others and have already done so.

Mandy Crack

14th Oct 2013

everything went to plan without a hitch, would use travelonline again for sure

Mark Atherton

14th Oct 2013

Replied to emails & questions very quickly. Easily invoiced & easy to pay for the trip. No problems when we got to the hotel either.

Julie Connor

14th Oct 2013

Super easy and efficient - had no problems whatsoever.
Will use again.

Lisa Szabo

14th Oct 2013

Very professional and curtious. Prompt also, will definitely use again

Stephen De Araugo

14th Oct 2013

Great communication.
Any problems / issues were resolved quickly.

Steve West

14th Oct 2013

We will definitely be booking again with Travel Online this was the 2nd time we have used your service.

Thanks Michelle

Tony Parbery

14th Oct 2013