BLACK FRIDAY

Up To $500 EXTRA OFF sitewide

VIEW DEALS

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,032 customer reviews

Everything was perfect. No Dramas at all. Will be using travel online again.

Dean Brooks

11th Jan 2016

It was all handled very efficiently. I loved the booking process - it was very easy to use and easy to consider the various options available for flights. accommodation, transfers, etc. My e-mails were answered promptly and the amendments I required were handled quickly and efficiently. My husband was a little hesitant to book through TravelOnline but would have no reservations in the future! I would definitely recommend it to friends.

Chris Mentis

11th Jan 2016

when I couldn't get the accommodation that we wanted the girls help find another suitable accommodation without any bother.

Steve Spence

11th Jan 2016

Easy to use. No problems. Would book again

Janet Duggin

11th Jan 2016

Service is very user friendly, we got a good deal. Yes I would book through you again

Daniel Jabbour

11th Jan 2016

Great easy service. Thanks for organising a fabulous holiday.

Phillip Hartshorne

10th Jan 2016

Overall I was impressed with travelonline's service and would consider using them again. Prompt replies to emails and good communication. Thanks

David

10th Jan 2016

I would recommend Travelonline.com to everyone great service you can pay your trip off and I will defiantly book with you guys again Thanks so much

Sharon Wintle

10th Jan 2016

Everything went smoothly, thanks

Mark Foster

10th Jan 2016

Correspondence was conducted mostly by email with all information given in a timely manner. We appreciated getting reminder emails. To obtain a quote was easy with all conditions clear and precise. We would use TravelOnline again.

Simone Miller

10th Jan 2016

Clare was very helpful and provided prompt replies to queries about making the booking and flight details. Yes, I would book with you again and recommend to family or friends.

Clare - thanks again for help with the flights especially. I really appreciate you got us two seats with one being an aisle seat for both departing and returning flights and that we were up near the front of the plane as well. Really helped me cope with my flight anxieties. Many thanks!

One note - warn other travelers that if they are coming back from Fiji they'll be asked to throw out any water bottles they have before they get on the plane even if they bought them after clearing customs. But, I saw a lady buy a water bottle from duty free and she was allowed to bring it on the plane because it was sealed in a duty free bag. The flight attendants do give you free water on the plane but only a small glass at a time and for a 5 hour flight it's nice to have a water bottle handy and not have to hit the call button frequently just to hydrate. Wish I had realised about the duty free option!

Jocelyn Michell

10th Jan 2016

Thank you for doing all the hard work to organise our very enjoyable and great fun holiday. We will definitely be in contact with you to organise our next adventure.

Clayton Rowland

9th Jan 2016

Great service and very helpful. I will definitely recommend to others

Eman Badra

8th Jan 2016

Everything went fine. My questions were rapidly answered and the information referring to our reservations were clear and detailed.
I would book again with TravelOnline Holidays and would recomend it to family and friends.

Carlos Klein Gunnewiek

7th Jan 2016

Loved the communication and helpfulness of travel online consultants. It would be great if the initial payment coyld also be paid directly into a bank account rather than charging a surcharge with the compulsory credit card payment.
Would book with you guys again as you have proven to be a reliable and professionally run agent. Thank you for making our honeymoon booking easy.

Melek Asik

7th Jan 2016

Easy, helpful and everything booked worked

Michele Akeroyd

6th Jan 2016

Great service with no hassle.

Steven Akeroyd

6th Jan 2016

Great service - quick responses and great prices. I though booking through an agent at such a good price would mean we don't get a great room but we had the best view for the fireworks and the room was lovely. Thank you, we will definitely book through you again.

John Commisso

6th Jan 2016

Overall the process of getting a quote up until the finalisation of all the necessary travel documentation went very smoothly. More importantly all the arrangements on paper were followed up without any problems at the 'other end' by the agent in Nadi.

So good experience with TravelOnline Holidays.
Sure a good way to start your next Holiday.

Thanks Clare for your support and assistance. Till next time.

regards,
Robert and Marion van Rijnsoever

Robert Van Rijnsoever

6th Jan 2016

Service was great and would book again for next holiday.

Hoang Ngo

6th Jan 2016