TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Everything was great especially booking at last minute. Great deals and service. Used this travel deals befor so it was really easy to book again. Will use it again. Prompt service as well.

Lino Poloni

12th Apr 2015

Thank you. Everything was perfect. I would have no hesitation in booking future travel with you.

Monette Richardson

12th Apr 2015

Great and efficient service - thanks!

Angela Lloyd

12th Apr 2015

Very efficient in returning quotes and processing travel documents. The reminder emails for payment give you plenty of time to get organised. Thank you.

Adam Woodward

12th Apr 2015

Excellent seervice

Rowena Barrett

12th Apr 2015

Hi Lisa,
Thank you very much for your service
We've had a beautiful holidays
Your service is second to none!
Sure, I will recommend you to relatives and friends
Best regards,
Son Lam

Son Lam

12th Apr 2015

The holiday went seamlessly with little effort required on our part. Your service made it very easy to book and everything occurred as your itinerary said it would. You exceeded our expectations - thank-you. We will certainly use your services again and would without hesitation recommend you to family and friends.

Stefan Luke

11th Apr 2015

Love your emails, always looking for travel deals.(especially land content only). As I work in the airline industry I know there is a huge variation in the cost of hotels through various websites. When I found this one for Embassy Suites was happy as knew it was a great price, and unsure if was going to be available last minute. Spoke to Lisa she was friendly and helpful. She called back quickly informing us the package we were after was available for the right price. The whole process from my initial phone call to booking was simple. Have mentioned Travel Online to several people already.
Thank you

Jenny Sandona

11th Apr 2015

Excellent service, thanks.

Robert Hunt

10th Apr 2015

It is an online service, but all my queries were addressed on timely bases.

Li Shen

10th Apr 2015

I had the most amazing time thank you!

Julie Ristevski

10th Apr 2015

Love the web site & all the options broken down right there for you each step to see so we can budget our holiday. So much better than going to a shop or searching the web. Bargain Trips found already for you!
So Easy to use. Will be using again!

Stephen Asher

9th Apr 2015

I enjoyed being able to generate quotes and compare hotels. It was quick and convenient. The prices were very competitive. The staff in the call centre were very helpful and inquiries were dealt with quickly. We didn't have one issue with any of our bookings made through the website. I will definitely be recommending travelonline and I will be using the service again for future holidays. Thank you very much, Melena Burgess.

Melena Burgess

8th Apr 2015

Always a pleasure to deal with and always my first point of contact when arranging travel.

Katrina De Jesus

8th Apr 2015

I would book with you again and recommend the ease of booking

Pamela Barrand

8th Apr 2015

The service is good, got confirmation quickly within 24 hours. And they are so nice to remind us about Wifi policy changing beforehand.

Liang-dar Hwang

8th Apr 2015

I love your service! It makes it so simple to book my holiday all in one spot, rather than having to jump around different websites. I have and will continue to recommend you to friends and family.

Laurie Paterson

7th Apr 2015

To be honest we were a little hesitant to start with as first timers with on line travel booking. We could not fault the service at all. Very efficient indeed! There was no problems what so ever. All went really well indeed.
The TTF transfer cars were clean and always on time, with very knowledgeable and friendly drivers.
Well done Amy and colleagues! We would certainly recommend you to family and friends.

Maxwell and Bernadette Fraser

7th Apr 2015

Loved your online page, and how you could tailor a package to suit our family of 6. And received help in fixing it before I booked. Everything went smoothly, buses, ferries, planes, all were on time at the right place. We had no problem with anything. I have recommended your site to others and would book again through you for future holidays. Thanks Idalilly for all your help.

Matthew Lamb

7th Apr 2015

Thank you Lisa for all your help to make this holiday so fantastic and so memorable, xo

Barry Martin

7th Apr 2015